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#1 2009-06-20 21:53:06

indepthsight
Member
Registered: 2008-08-03
Posts: 3

system hangs on restart or shutdown

Hi,

I've installed arch-i686 on a desktop pc. The install went smoothly except for a minor annoying detail. When i try to reboot or shutdown the system, the process goes correctly until reaching final step : "power down" or "restarting" is prompted, and the system hangs there. And I have to manually reset the pc or shut it down. And I had this issue even with the install cd (after finalising the install the first time, rebooting from the console gave this same odd behaviour).

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#2 2009-06-21 12:02:53

von_Wanderlust
Member
Registered: 2008-11-03
Posts: 67

Re: system hangs on restart or shutdown

I imagine that all there is left when once you reach that point is that a signal is sent to the bios of the machine to shut it down, or restart again? So it sounds weird that it is not working, maybe some kind of bios issue? Never heard of it before though...

What machine do you have? Maybe another Archer has come across it.

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#3 2009-06-21 12:04:09

trontonic
Member
Registered: 2008-07-21
Posts: 80

Re: system hangs on restart or shutdown

Have you tried with both "poweroff" and "shudown -h now"?

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#4 2009-06-21 12:32:27

cliffbreaker
Member
From: Tiraspol, Transnistria
Registered: 2008-11-23
Posts: 52

Re: system hangs on restart or shutdown

try also "shutdown -hP now"


Windows works in 80 % cases, Linux in 20%, but you can make linux work in other 80% cases whilst you can never make windows work in last 20%

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#5 2009-06-21 17:01:55

indepthsight
Member
Registered: 2008-08-03
Posts: 3

Re: system hangs on restart or shutdown

thanx a lot, but none of this works. as for the machine, it's Pentium 4 on an asustek P4S800-MX mobo.

Last edited by indepthsight (2009-06-21 17:02:20)

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#6 2009-06-23 22:39:42

trontonic
Member
Registered: 2008-07-21
Posts: 80

Re: system hangs on restart or shutdown

I have a really old laptop which I could only shut down using the "apm" command for a while.
Perhaps this is an ACPI-issue? Have you checked your bios and tried checking that ACPI is fine?
Perhaps the yacpi, acpi or acpitools packages can lead you one step closer to making it work?

Last edited by trontonic (2009-06-23 22:40:24)

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#7 2009-06-24 00:10:56

Arisna
Member
Registered: 2009-02-13
Posts: 81

Re: system hangs on restart or shutdown

This has happened to me with some variants of BSD Unix on my desktop and laptop.  It seemed to be an issue of hardware support with ACPI as others have suggested, and I was never able to solve it.  I don't think I've ever run into it with a Linux distro before--maybe just once when an old Ubuntu upgrade turned ugly.

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#8 2009-06-24 04:44:46

Gauvenator
Member
Registered: 2008-04-03
Posts: 172

Re: system hangs on restart or shutdown

I actually ran into this problem when I messed with Gentoo.  I believe it is related to ACPI, as others have mentioned.  Also check your bios settings, because I think some bioses have acpi disabled by default.

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#9 2009-06-24 06:15:31

indepthsight
Member
Registered: 2008-08-03
Posts: 3

Re: system hangs on restart or shutdown

thanx a lot for getting back!

1- bios settings are fine. i used to have ubuntu installed on that pc in dual boot with windows and i had no problem with both OSes to either shut down or restart.

2- i just upgrared the kernel, to 2.6.30-1, with no change in this problem (the first installed kernel version was 2.6.28, then upgraded to 2.6.29-4). so it hardly a kernel related issue.

i'll try some tweaking on the acpi module.

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#10 2009-06-24 10:38:55

trontonic
Member
Registered: 2008-07-21
Posts: 80

Re: system hangs on restart or shutdown

Sometimes BIOS-settings look fine, but a complete reset of the BIOS-settings is needed to make things work.
Also, updating the BIOS is a possible course of action.

This does not sound like a configuration issue on your part at all, but perhaps someone has some insight if you post the output of these commands:
cat /etc/rc.conf | grep ^MODULES=
cat /etc/rc.conf | grep ^DAEMONS=
lsmod | grep acpi
dmesg | grep -i acpi
biosdecode
(running as root)
lspci

I think grep should pick out the relevant information here, if not, the complete outputs may be needed.

It's a hassle, but trying first to reset the bios and then if that doesn't work, upgrade the bios, might work out.
A bios upgrade might be nice in any case.

It is strange that both Ubuntu and Windows works. Does Ubuntu still work, if you boot from a live CD? Is it a long time since you tried?

If you have an Intel 440GX chipset BIOS, adding "apic" to the kernel boot options in Grub's menu.list is worth trying.

There are several kernel options, that may have an effect:
http://www.redhat.com/docs/manuals/ente … topts.html

I would try all these, one by one, in any order:
apic, noapic, apm=allow_ints, apm=off, apm=power_off, apm=realmode_power_off, reboot=b

Last edited by trontonic (2009-06-24 10:50:36)

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#11 2009-07-08 20:49:45

archaeopteryx
Member
Registered: 2009-07-08
Posts: 4

Re: system hangs on restart or shutdown

Same problem here with a Dell Precision T7400 workstation.

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#12 2009-10-06 09:08:18

calle
Member
From: Germany
Registered: 2008-11-14
Posts: 45

Re: system hangs on restart or shutdown

same here on acer travelmate 4502, only after a loooong while the computer does actually power off. but it really hangs a long time at exactly that part where you'd expect the poweroff click. any solutions found yet?

Last edited by calle (2009-10-06 09:13:48)

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#13 2011-08-06 23:58:12

1LordAnubis
Member
Registered: 2008-10-10
Posts: 253
Website

Re: system hangs on restart or shutdown

Still not working here on a Thinkpad T60 (it worked last year), it shut down with pci=noacpi so it seems to be some kind of acpi issue.... dunno what else to try


Any society that would give up a little liberty to gain a little security will deserve neither and lose both.
-Benjamin Franklin
The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
-George Bernard Shaw

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#14 2011-08-07 00:22:42

examon
Member
Registered: 2011-05-07
Posts: 208

Re: system hangs on restart or shutdown

1LordAnubis wrote:

Still not working here on a Thinkpad T60 (it worked last year), it shut down with pci=noacpi so it seems to be some kind of acpi issue.... dunno what else to try

Check this post 1LordAnubis!

I've experienced this some time ago... my system was hanging on shutdown, reboot...

Problem was in laptop-mode-tools.... Blacklisting module 'e1000e' solved it...

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#15 2011-08-07 01:04:05

1LordAnubis
Member
Registered: 2008-10-10
Posts: 253
Website

Re: system hangs on restart or shutdown

hah, THANK YOU, it works! ; just added modprobe -r e1000e to /etc/rc.local.shutdown
darn ethernet driver...


Any society that would give up a little liberty to gain a little security will deserve neither and lose both.
-Benjamin Franklin
The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
-George Bernard Shaw

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