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#1 2008-05-11 16:52:16

Stalafin
Member
From: Berlin, Germany
Registered: 2007-10-26
Posts: 617

Network printer works, scanner doesn't - HP Photosmart 2610/ 2600

I am trying to scan some stuff via my HP Photosmart 2610 all in one device, which is connect to my network via a WLan modem.

Printing was absolutely no problem setting everything up with CUPS.

Scanning though is...

I eventually tried to set things up like explained in the Wiki for the 2575 model, yet hp-setup told me that it wasn't able to find the needed ppd file - I downloaded it from linuxprinting.org - but things didn't change.


hpaio of course is enabled in /etc/sane.d/dll.conf.

This is what I get when trying to run scanimage -L

$ scanimage -L

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

And for sane-find-scanner:

$ sane-find-scanner 

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x0483, product=0x2016) at libusb:004:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

  # You may want to run this program as root to find all devices. Once you
  # found the scanner devices, be sure to adjust access permissions as
  # necessary.

This is what I get for hp-check:

$ hp-check 

HP Linux Imaging and Printing System (ver. 2.8.2)
Dependency/Version Check Utility ver. 13.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied     
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully     
compile HPLIP.                                                                                      
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to      
successfully run.                                                                                   
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the 
above cases (both compile- and run-time dependencies).                                              

Saving output in log file: hp-check.log

Initializing. Please wait...                                                     warning: Invalid ppd_dir value: None

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux scimitar 2.6.24-ARCH #1 SMP PREEMPT Sun Mar 30 11:40:06 CEST 2008 i686 Intel(R) Core(TM) Duo CPU L2400 @ 1.66GHz GenuineIntel GNU/Linux

Distribution:
unknown 0.0

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.2 installed

Checking PyQt version...
error: NOT FOUND OR FAILED TO LOAD!

Checking SIP version...
error: SIP not installed or version not found.

Checking for CUPS...                                                                              error: Status: (Not available. CUPS may not be installed or not running.)                           Version: 1.3.7


------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: cups - Common Unix Printing System...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: cups-ddk - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: ppdev - Parallel port support kernel module....
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: PyQt - Qt interface for Python...
error: NOT FOUND! This is a REQUIRED/RUNTIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 2.8.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.8.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-2.8.2
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
internal-tag=2.8.2.10


-------------------------------
| DISCOVERED PARALLEL DEVICES |
-------------------------------
                                                                                                  No devices found.
error: 'ppdev' kernel module not loaded.

--------------------------
| DISCOVERED USB DEVICES |
--------------------------
                                                                                                  No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
                                                                                                   |
warning: No queues found.

----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...                                                               /
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.


-----------------
| USB I/O SETUP |
-----------------


Checking for permissions of USB attached printers...                                               -
-----------
| SUMMARY |
-----------

error: 9 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

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#2 2008-05-12 04:39:44

ScriptDevil
Member
From: In Front of My PC
Registered: 2006-04-06
Posts: 253

Re: Network printer works, scanner doesn't - HP Photosmart 2610/ 2600

This might help http://ubuntuforums.org/showthread.php?t=28209
http://ubuntuforums.org/archive/index.php/t-83832.html

Be yourself, because you are all that you can be

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#3 2008-06-10 05:18:59

delacruz
Member
From: /home/houston
Registered: 2007-12-09
Posts: 102

Re: Network printer works, scanner doesn't - HP Photosmart 2610/ 2600

had the same problem

i did the following 

sudo pacman -S hpoj
sudo nano /etc/sane.d/dll.conf

i uncommented that last part of the dll.conf file to look like

#
# The following backends are not included in the sane-backends distribution
# If you want to use them, download them from their webpages and read their
# documentation
#
# HP OfficeJet backend homepage: http://hpoj.sf.net/
# Uncomment the following line if hpoj is installed:
hpoj
hp_rts88xx
hpaio

then

scanimage -L

then my scanner worked.  hope this helps smile

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