jackinthebox wrote:Hi OP, has the problem gone away as you expected after 2 years?
By the way, can upgrading to the latest bios firmware help as opposed to downgrading it? Let us knowI've not changed anymore the bios version and I really doubt that there is any updated BIOS.
I didn't had the problem since the BIOS downgrade
Good for you!
Strange that an old kernel works and a new one doesn't. Maybe you should look at a newer version of BIOS.
Hi OP, has the problem gone away as you expected after 2 years?
By the way, can upgrading to the latest bios firmware help as opposed to downgrading it? Let us know
I've not changed anymore the bios version and I really doubt that there is any updated BIOS.
I didn't had the problem since the BIOS downgrade
Ah yes I got it. With WinFlash it works.
Thanks for you quick reply !!
You're welcome!
It's nice to know that someone else is using the n752vx with archlinux.
I have exactly the same laptop (Asus N752VX) with exactly the same problem (freeze at restart).
By reading dmesg output, I've noticed a BIOS firmware bug from quite a while, but I didn't expect that a DOWNGRADE to the oldest version would solve this issue!
Can you let me know how did you manage to downgrade the BIOS version ? When I try to downgrade with EZ-Flash utility from the BIOS, it fails and tells me
"Build date is too old!!".
If I remember correctly I've run in windows the WinFlash utilty from a command window run as administrator adding the /nodate parameter as explained in this video: https://www.youtube.com/watch?v=5-NB2JkTCd8
]]>By reading dmesg output, I've noticed a BIOS firmware bug from quite a while, but I didn't expect that a DOWNGRADE to the oldest version would solve this issue!
Can you let me know how did you manage to downgrade the BIOS version ? When I try to downgrade with EZ-Flash utility from the BIOS, it fails and tells me
"Build date is too old!!".
Version 303 2019/05/29 2.6 MBytes
Optimize system performance
Version 301 2016/10/13 2.6 MBytes
Update FW
Version 300 2016/09/30 2.6 MBytes
Update FW
Version 204 2016/02/25 2.61 MBytes
Update microcode
Version 203 2015/12/30 2.61 MBytes
Update thermal policy
Update NV VBIOS
Version 202 2015/12/02 2.6 MBytes
Update NV VBIOS
With the oldest BIOS 202, the freeze issue do not happens any more (I've done more than 150 reboots/restarts), so the issue seems to be solved.
I wonder if I should try to find which is the newest BIOS version which works correctly.
Meantime I put SOLVED in the title!!!
Whilst I'm waiting for the new drive to arrive, I tested without acpi=off and
initcall_debug earlycon=efifb
All it does is scroll one line, then absolutely nothing. No additional text or messages.
Oh, and with an iGPU (AMD) it isn't shutting down. Everything closes, but laptop remains powered on, so I clearly do need acpi.
Then maybe your bug is different than mine.
]]>initcall_debug earlycon=efifb
All it does is scroll one line, then absolutely nothing. No additional text or messages.
Oh, and with an iGPU (AMD) it isn't shutting down. Everything closes, but laptop remains powered on, so I clearly do need acpi.
]]>I've been able to revisit this, and whilst I can't offer any further help. acpi=off has got me booting. acpi is not much of an issue for me, it only affects the battery - and since I rarely run on battery that's not an issue for me.
Nevertheless, that's two of us can workaround by disabling acpi, so should point in a direction.
Without acpi=off, can you add
initcall_debug earlycon=efifb
to your kernel command line and make a photo of the latest messages on screen when it hangs so that to be sure that the issue is the same?
]]>I've been able to revisit this, and whilst I can't offer any further help. acpi=off has got me booting. acpi is not much of an issue for me, it only affects the battery - and since I rarely run on battery that's not an issue for me.
Nevertheless, that's two of us can workaround by disabling acpi, so should point in a direction.
From my side I'm not so sure.
In my case using acpi=off forced me to power off the pc at every reboot.
So I think it is not able to recreate the same conditions since in my case the freeze happens only when rebooting, not when shutting down and later restarting.
Moreover acpi=off prevent my nvidia driver to be loaded for an IRQ issue.
Nevertheless, that's two of us can workaround by disabling acpi, so should point in a direction.
]]>