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#1 2016-01-24 15:16:58

ciechomke
Member
From: Poland
Registered: 2015-07-25
Posts: 16

Steam Games freeze during playing

I am using Arch with GNOME desktop and nvidia + bumblebee. I've noticed that steam games such as Dota 2, Broforce, Insurgency etc. randomly freeze for 1 to 5 seconds. I am not sure but it can be related to desktop environment because I did not notice this issue when I was using MATE.
My laptop:Z
MSI GE70 240XPL
Intel 4700MQ
GeForce 760M (2GB)
8GB ram

Arch up to date

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#2 2016-01-24 15:45:49

nstgc
Member
Registered: 2014-03-17
Posts: 350

Re: Steam Games freeze during playing

Did you check dmesg or journalctl?

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#3 2016-01-24 22:12:47

ciechomke
Member
From: Poland
Registered: 2015-07-25
Posts: 16

Re: Steam Games freeze during playing

I was playing from ~ 10 pm to 11 pm

journalctl

sty 24 23:00:09 HAL-2137 slack.desktop[1808]: [tray-handler.js] - Setting tooltip to 23 unread messages
sty 24 23:00:27 HAL-2137 slack.desktop[1808]: [tray-handler.js] - Setting tooltip to 24 unread messages
sty 24 23:06:33 HAL-2137 kernel: CPU0: Core temperature above threshold, cpu clock throttled (total events = 3299)
sty 24 23:06:33 HAL-2137 kernel: CPU4: Core temperature above threshold, cpu clock throttled (total events = 3297)
sty 24 23:06:33 HAL-2137 kernel: CPU6: Package temperature above threshold, cpu clock throttled (total events = 3296)
sty 24 23:06:33 HAL-2137 kernel: CPU2: Package temperature above threshold, cpu clock throttled (total events = 3299)
sty 24 23:06:33 HAL-2137 kernel: CPU1: Package temperature above threshold, cpu clock throttled (total events = 3299)
sty 24 23:06:33 HAL-2137 kernel: CPU5: Package temperature above threshold, cpu clock throttled (total events = 3299)
sty 24 23:06:33 HAL-2137 kernel: CPU4: Package temperature above threshold, cpu clock throttled (total events = 3297)
sty 24 23:06:34 HAL-2137 kernel: CPU3: Package temperature above threshold, cpu clock throttled (total events = 3298)
sty 24 23:06:34 HAL-2137 kernel: CPU7: Package temperature above threshold, cpu clock throttled (total events = 3298)
sty 24 23:06:34 HAL-2137 kernel: CPU0: Package temperature above threshold, cpu clock throttled (total events = 3299)
sty 24 23:06:34 HAL-2137 kernel: CPU6: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU0: Core temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU4: Core temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU2: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU0: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU4: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU1: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU7: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU3: Package temperature/speed normal
sty 24 23:06:34 HAL-2137 kernel: CPU5: Package temperature/speed normal
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: Attempting to create OpenGL context: v3.3 (Core profile)...success.
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: Attempting to create OpenGL context: v3.3 (Core profile)...success.
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: DumpContextInfo: OpenGL vendor NVIDIA Corporation
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: DumpContextInfo: OpenGL renderer GeForce GTX 760M/PCIe/SSE2
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: DumpContextInfo: Using OpenGL context version 3.3
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: DumpContextInfo: Context supports GLSL version 3.30 NVIDIA via Cg compiler
sty 24 23:06:38 HAL-2137 kernel: ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20150818/nsarguments-95)
sty 24 23:06:38 HAL-2137 bumblebeed[510]: rmmod: ERROR: Module nvidia is in use by: nvidia_modeset
sty 24 23:06:38 HAL-2137 steam.desktop[18494]: Game removed: AppID 570 "Dota 2", ProcID 18877
sty 24 23:06:38 HAL-2137 acpid[17018]: client 18866[0:56] has disconnected
sty 24 23:06:38 HAL-2137 acpid[17018]: client 18866[0:56] has disconnected
sty 24 23:06:41 HAL-2137 chromium.desktop[19871]: Utworzono nowe okno w istniejącej sesji przeglądarki.
sty 24 23:06:41 HAL-2137 bumblebeed[510]: [38945.612048] [ERROR]Unloading nvidia driver timed out.
sty 24 23:06:43 HAL-2137 slack.desktop[1808]: [tray-handler.js] - Setting tooltip to 5 unread messages
sty 24 23:06:53 HAL-2137 mumble.desktop[18823]: PulseAudio: Forcibly disconnected from PulseAudio
sty 24 23:07:16 HAL-2137 /usr/lib/gdm/gdm-x-session[755]: (EE) intel(0): [DRI2] DRI2SwapComplete: bad drawable
sty 24 23:07:16 HAL-2137 /usr/lib/gdm/gdm-x-session[755]: (EE) intel(0): [DRI2] DRI2SwapComplete: bad drawable
sty 24 23:08:51 HAL-2137 dbus-daemon[798]: Activating service name='org.gnome.Terminal'
sty 24 23:08:51 HAL-2137 dbus-daemon[798]: Successfully activated service 'org.gnome.Terminal'

dmesg

[35239.658375] nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver for UNIX platforms  358.16  Mon Nov 16 18:58:09 PST 2015
[35268.328041] atkbd serio0: Unknown key pressed (translated set 2, code 0xbd on isa0060/serio0).
[35268.328046] atkbd serio0: Use 'setkeycodes e03d <keycode>' to make it known.
[35268.338383] atkbd serio0: Unknown key released (translated set 2, code 0xbd on isa0060/serio0).
[35268.338386] atkbd serio0: Use 'setkeycodes e03d <keycode>' to make it known.
[35840.346389] vgaarb: this pci device is not a vga device
[38139.390040] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=1748864 end=1748865)
[38262.264461] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=1756233 end=1756234)
[38969.419697] CPU0: Core temperature above threshold, cpu clock throttled (total events = 3299)
[38969.419698] CPU4: Core temperature above threshold, cpu clock throttled (total events = 3297)
[38969.419700] CPU6: Package temperature above threshold, cpu clock throttled (total events = 3296)
[38969.419701] CPU2: Package temperature above threshold, cpu clock throttled (total events = 3299)
[38969.419703] CPU1: Package temperature above threshold, cpu clock throttled (total events = 3299)
[38969.419704] CPU5: Package temperature above threshold, cpu clock throttled (total events = 3299)
[38969.419705] CPU4: Package temperature above threshold, cpu clock throttled (total events = 3297)
[38969.419709] CPU3: Package temperature above threshold, cpu clock throttled (total events = 3298)
[38969.419710] CPU7: Package temperature above threshold, cpu clock throttled (total events = 3298)
[38969.419716] CPU0: Package temperature above threshold, cpu clock throttled (total events = 3299)
[38969.420673] CPU6: Package temperature/speed normal
[38969.420673] CPU0: Core temperature/speed normal
[38969.420674] CPU4: Core temperature/speed normal
[38969.420674] CPU2: Package temperature/speed normal
[38969.420676] CPU0: Package temperature/speed normal
[38969.420677] CPU4: Package temperature/speed normal
[38969.420679] CPU1: Package temperature/speed normal
[38969.420683] CPU7: Package temperature/speed normal
[38969.420683] CPU3: Package temperature/speed normal
[38969.420684] CPU5: Package temperature/speed normal
[38975.166610] ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20150818/nsarguments-95)

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#4 2016-01-24 22:15:17

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 5,532

Re: Steam Games freeze during playing

Looks like your processor is throttling due to overheating. There's not much you can do about that from the OS. You can invest in a better cooling system, or underclock your processor.


Sakura:-
Mobo: ASUS P8Z77-V PRO // Processor: Intel Core i7-3770K 3.4GHz // GFX: nVidia GeForce GTX 970 Ti // RAM: 32GB (4x 8GB) Corsair DDR3 (@ 2133MHz) // Storage: 1x 3TB Seagate SATAII 5x 1TB Samsung SATAII, 2x 120GB Corsair SSD

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#5 2016-01-25 10:05:07

ciechomke
Member
From: Poland
Registered: 2015-07-25
Posts: 16

Re: Steam Games freeze during playing

I think this problem is not connected with overheating. It's a laptop so it's normal that I have high temperatures (I use turbo cooling mode and cooling pad) but as I said this problem does not occur when I was using MATE Desktop. Yesterday I was playing and during about 2 hours of matches I had freeze problem only one time.

Last edited by ciechomke (2016-01-25 10:06:08)

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#6 2016-01-25 14:32:25

nstgc
Member
Registered: 2014-03-17
Posts: 350

Re: Steam Games freeze during playing

If your processor is clocking itself down to avoid greater issues, this might cause a sort of lag spike. Try underclocking the CPU, if you can, and then running the game. Regardless of how cool you think you're keeping your laptop, it is telling you otherwise. "Package temperature above threshold, cpu clock throttled"

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#7 2016-01-25 19:00:30

ciechomke
Member
From: Poland
Registered: 2015-07-25
Posts: 16

Re: Steam Games freeze during playing

Is there any article about it on wiki? I can't find articles about underclocking. I am using lapop mode tools, maybe this package provides underclocking?

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#8 2016-01-26 13:18:42

nstgc
Member
Registered: 2014-03-17
Posts: 350

Re: Steam Games freeze during playing

ciechomke wrote:

Is there any article about it on wiki? I can't find articles about underclocking. I am using lapop mode tools, maybe this package provides underclocking?

it would be through BIOS.

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