Arch Linux

black_cloud

Member

Registered: 2023-11-15

Posts: 2

snd_hda_intel: Distortion/crackling sound from speacker/headphones

Hello, I started to face this problem about 4 days ago (it drives me crazy since), I started to hear distortion sound when I try to play audio, and it gets worse as I keep my device running

It happens for both of my external headphones and the internal speakers, and I can't find the exact reason for why it's happening but it seems like snd_hda_intel is failing

What I tried so far:
- I uninstalled pipewire, and just using alsa
- Disabled snd_hda_intel power saving
- Set snd_intel_dspcfg to legacy (options snd_intel_dspcfg dsp_driver=1)
- Downgrade the kernel, and using linux-lts
- Downgrade linux-firmware, alsa-firmware

But no luck...

dmesg logs (and it gets on with the same error):

[ 2847.511158] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.548350] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.550433] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.550674] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.572704] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.578470] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.594287] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2847.601559] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.520388] snd_hdac_bus_update_rirb: 367 callbacks suppressed
[ 2852.520396] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.541050] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.542090] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.561344] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.607289] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.614035] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.620392] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.622634] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.646537] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2852.647667] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.537946] snd_hdac_bus_update_rirb: 921 callbacks suppressed
[ 2857.537950] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.541404] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.546173] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.578284] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.596726] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.609867] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.621254] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.623123] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.631806] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000
[ 2857.632417] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x0, last cmd=0x4749000

lspci:

00:1f.3 Audio device: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller (rev 20)
    Subsystem: Dell Tiger Lake-LP Smart Sound Technology Audio Controller
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 64
    Interrupt: pin A routed to IRQ 141
    Region 0: Memory at 6001138000 (64-bit, non-prefetchable) [size=16K]
    Region 4: Memory at 6001000000 (64-bit, non-prefetchable) [size=1M]
    Capabilities: <access denied>
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl

aplay:

null
    Discard all samples (playback) or generate zero samples (capture)
lavrate
    Rate Converter Plugin Using Libav/FFmpeg Library
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default:CARD=PCH
    HDA Intel PCH, CS8409/CS42L42 Analog
    Default Audio Device
sysdefault:CARD=PCH
    HDA Intel PCH, CS8409/CS42L42 Analog
    Default Audio Device
front:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    Front output / input
surround21:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=PCH,DEV=0
    HDA Intel PCH, CS8409/CS42L42 Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
hdmi:CARD=PCH,DEV=0
    HDA Intel PCH, HDMI 0
    HDMI Audio Output
hdmi:CARD=PCH,DEV=1
    HDA Intel PCH, HDMI 1
    HDMI Audio Output
hdmi:CARD=PCH,DEV=2
    HDA Intel PCH, HDMI 2
    HDMI Audio Output
hdmi:CARD=PCH,DEV=3
    HDA Intel PCH, HDMI 3
    HDMI Audio Output
usbstream:CARD=PCH
    HDA Intel PCH
    USB Stream Output

ectospasm

Member

Registered: 2015-08-28

Posts: 196

Re: snd_hda_intel: Distortion/crackling sound from speacker/headphones

I wouldn't rule out hardware problems causing this.  I had an issue with the analog sound device simply disappearing completely, see my topic from over three years ago.  This topic may give you some hints to try and work around the problem.

The fix ended up being replacing the main board/motherboard of my laptop, since at the time it was still under warranty.

black_cloud

Member

Registered: 2023-11-15

Posts: 2

Re: snd_hda_intel: Distortion/crackling sound from speacker/headphones

I sent my laptop to a repair shop, and they told me the audio IC is damaged...
So yeah it's a hardware issue

ectospasm

Member

Registered: 2015-08-28

Posts: 196

Re: snd_hda_intel: Distortion/crackling sound from speacker/headphones

I hope it's not too expensive to fix, but a lot of times the motherboard needs to be replaced if it's integrated.  Good luck!