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#1 2024-04-15 17:30:32

KitsuneKode
Member
Registered: 2024-04-15
Posts: 1

Zoom crashes on Launch

I am new to Arch and installed the zoom pkg from "https://aur.archlinux.org/packages/zoom … =100&PP=10" both with AUR helper and building the tar.xz file. On every launch, there is a small popup window that comes and the app crashes without giving any results.


Is anyone facing the same problem, I can't seem to find a way around of this.

I also tried the Flatpak version of zoom but I couldnt sign in to my google account from there as there was no instance of a browser that redirected me to log in I had my account with google account and zoom doesn't give the functionality to add password if linked through google account.




The log file in ~/.zoom/logs states something like this



                                           
ZoomLauncher started.
Zoom path is: /opt/zoom
cmd line:
Start subprocess: /opt/zoom/zoom sucessfully,  process pid: 129818
sh: line 1: pacmd: command not found
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656
                      resip::Data       36       36
                 resip::DnsResult     1080     1080
                   resip::Headers        1        1
          resip::MsgHeaderScanner       40       40
                resip::SipMessage     5224     5224
         resip::TransportSelector      896      896
                     resip::Tuple      128      128
              resip::UdpTransport     1144     1144
          resip::GenericIPAddress       28       28

zoom started.
sh: line 1: pacmd: command not found
sh: line 1: pacmd: command not found
                             Class      App      Lib Possible Culprit Flags
                resip::Connection      656      656
                                      resip:: Data         36         36
          Class             App          resip:: DnsResultLib      1080Possible Culprit Flags
    1080
                            resip:: Connection          656resip:: Headers     656         1
         1
                     resip:: MsgHeaderScanner         40         40
  resip:: Data         36         36
                resip:: SipMessage       5224       5224
    resip:: DnsResult       1080       1080
resip::TransportSelector        896        896
                          resip:: Headers          1          1
  resip:: Tuple        128        128
   resip:: MsgHeaderScanner         40         40
            resip:: UdpTransport       1144       1144
      resip:: SipMessage       5224      5224
  resip:: GenericIPAddress         28          28
resip::
TransportSelector      896      896
                     resip::Tuple      128      128
              resip::UdpTransport     1144     1144
          resip::GenericIPAddress       28       28

zoom started.
zoom started.
CefInitialize init --1
Client: Breakpad is using Single Client Mode! client fd = -1
QGLXContext: Failed to create dummy context
qt.scenegraph.general: QSG: basic render loop
qt.scenegraph.general: Using sg animation driver
failed to acquire GL context to resolve capabilities, using defaults..
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: F8:89:D2:E6:6A:ED][client: Linux][OS:  Arch Linux x64][Hardware: CPU Core:>
Linux Client Version is 6.0.0 (4563)
QSG_RENDER_LOOP is
XDG_CURRENT_DESKTOP = Hyprland;   GDMSESSION = ;   XDG_SESSION_TYPE = wayland

Graphics Card Info:: 04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Lucienne (rev c2)
Zoom package arch is 64bit, runing OS arch is x86_64, snap package 0
Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depth>
sh: line 1: pacmd: command not found
zoom was exited due to a handled signal: 6
ZoomLauncher exit.

Last edited by KitsuneKode (2024-04-17 17:27:33)

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#2 2024-04-15 18:56:36

impossibleveins23
Member
Registered: 2022-06-18
Posts: 83

Re: Zoom crashes on Launch

Don't use it now but had similar issues.
The best experience I had was with the flatpak.

Failed to create OpenGL context for format QSurfaceFormat

Implies problem with OpenGL.
* What does glxinfo says?

Regarding zoom,
* Did it ever work?
* Did you try deleting  ~/.cache/zoom* ~/.zoom .config/zoomus.conf and then starting zoom?
* Can you upload the full log formatted?

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#3 2024-04-15 19:53:30

WorMzy
Forum Moderator
From: Scotland
Registered: 2010-06-16
Posts: 11,894
Website

Re: Zoom crashes on Launch

Please edit your post to use code tags.

https://bbs.archlinux.org/help.php#bbcode
https://wiki.archlinux.org/title/Genera … s_and_code

Mod note: Moving to AUR Issues.


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