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#1 2024-04-29 23:51:54

rockzombie2
Member
Registered: 2018-10-19
Posts: 11

System freezes randomly, no journal logs

Hello, I recently went from dual booting between Arch and Windows to doing a full installation of Arch on my system using encrypted ZFS on root. During installation, I encountered an error using zfs-dkms, so I used the zfs-linux 2.2.3, downgrading the kernel to linux 6.8.5. I also followed the steps on the wiki to downgrade all packages to a specific date (11-Apr-2024), to reduce any issues with packages being ahead of the linux kernel version.

Since then, I've been experiencing random freezes, where the system because unresponsive to all inputs, including the magic SysReq commands. I have to hard reboot using the power button. For the record, this would also happen on my old system when I was dual booting.

I tend to notice it happen while I'm using the PC, possibly while steam is open, although it has also happened overnight while I was asleep-- I found the screensaver frozen.

This past time it went about a week between the last freeze but it just happened again today.

The downside to this is that it doesn't seem to produce any journal logs.

chris@nzxt ~> journalctl
No journal files were found.                                                                    
-- No entries --

Perhaps I don't have logging configured correctly; I'll admit I'm not an expert.

Here is my hardware info:

chris@nzxt ~> hwinfo --short
cpu:                                                            
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
                       Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 MHz
keyboard:
  /dev/input/event3    ZSA Moonlander Mark I
  /dev/input/event9    Holtek USB Gaming Mouse
mouse:
  /dev/input/mice      ZSA Moonlander Mark I
  /dev/input/mice      Holtek USB Gaming Mouse
graphics card:
                       nVidia GA102 [GeForce RTX 3080 Ti]
                       Intel HD Graphics 630
sound:
                       Intel 200 Series PCH HD Audio
                       nVidia GA102 High Definition Audio Controller
                       DCMT USB Condenser Microphone
                       C-Media Electronics Audio Adapter (Unitek Y-247A)
storage:
                       Sandisk Non-Volatile memory controller
                       Intel 200 Series PCH SATA controller [AHCI mode]
network:
  wlp7s0               Intel Dual Band Wireless-AC 8265
  enp0s31f6            Intel Ethernet Connection (2) I219-V
network interface:
  lo                   Loopback network interface
  enp0s31f6            Ethernet network interface
  wlp7s0               Ethernet network interface
disk:
  /dev/nvme0n1         Sandisk WD_BLACK SN850X 4000GB
  /dev/sdd             VendorCo ProductCode
  /dev/sdb             Samsung SSD 870
  /dev/sdc             Samsung SSD 870
  /dev/sda             Samsung SSD 870
partition:
  /dev/nvme0n1p1       Partition
  /dev/nvme0n1p2       Partition
  /dev/sdd1            Partition
  /dev/sdd2            Partition
  /dev/sdb1            Partition
  /dev/sdb9            Partition
  /dev/sdc1            Partition
  /dev/sdc9            Partition
  /dev/sda1            Partition
  /dev/sda9            Partition
usb controller:
                       ASMedia ASM2142 USB 3.1 Host Controller
                       Intel 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
bios:
                       BIOS
bridge:
                       Intel 200 Series PCH PCI Express Root Port #1
                       Intel 200 Series PCH PCI Express Root Port #12
                       Intel 200 Series PCH LPC Controller (Z270)
                       Intel 200 Series PCH PCI Express Root Port #21
                       Intel 6th-10th Gen Core Processor PCIe Controller (x16)
                       Intel 200 Series PCH PCI Express Root Port #17
                       Intel Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
                       Intel 200 Series PCH PCI Express Root Port #9
                       Intel 200 Series PCH PCI Express Root Port #7
hub:
                       VIA USB2.0 Hub
                       Hitachi Hub
                       Hitachi Hub
                       Realtek RTS5411 Hub
                       Linux Foundation 2.0 root hub
                       Linux Foundation 3.0 root hub
                       Linux Foundation 2.0 root hub
                       Linux Foundation 3.0 root hub
memory:
                       Main Memory
bluetooth:
                       Intel Bluetooth wireless interface
unknown:
                       FPU
                       DMA controller
                       PIC
                       Keyboard controller
  /dev/lp0             Parallel controller
                       Intel 200 Series/Z370 Chipset Family Power Management Controller
                       Intel Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
                       Intel 200 Series PCH CSME HECI #1
                       Intel 200 Series PCH Thermal Subsystem
                       Intel 200 Series/Z370 Chipset Family SMBus Controller
                       Serial controller
                       Logitech HD Pro Webcam C920
  /dev/input/event29   DCMT USB Condenser Microphone
  /dev/input/event7    ZSA Moonlander Mark I
                       NZXT Smart Device
  /dev/input/event12   C-Media Electronics Audio Adapter (Unitek Y-247A)
  /dev/input/event11   Holtek USB Gaming Mouse

Any help troubleshooting would be greatly appreciated. Thanks.

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#2 2024-04-30 07:30:43

Hacksign
Member
Registered: 2012-07-30
Posts: 132

Re: System freezes randomly, no journal logs

Same problem, downgrade:

nvidia to 550.54.14-4
nvidia-utils 550.54.14-4
linux to 6.7.8.arch1-1
linux-headers to 6.7.8.arch1-1

Solved freez (kernel panic) problem ~

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#3 2024-04-30 07:48:24

seth
Member
Registered: 2012-09-03
Posts: 52,276

Re: System freezes randomly, no journal logs

on my system using encrypted ZFS on root

Has your previous installation used that setup as well?

For the record, this would also happen on my old system when I was dual booting.

No journal files were found.                                                                   
-- No entries --

ls -lR /var/log/journal

Generically (cause this sounds like a FS corruption), https://wiki.archlinux.org/title/Solid_ … leshooting and try https://aur.archlinux.org/packages/nvidia-535xx-dkms (because the 550xx drivers are otr for kernel memory corruptions)
Though w/ https://bbs.archlinux.org/viewtopic.php?id=295341 the system might also just be completely trashed…

unresponsive to all inputs, including the magic SysReq commands

You're aware that you have to explicitly enable them?
https://wiki.archlinux.org/title/Keyboa … el_(SysRq)

If you cannot prevent the issues w/ the 535xx driver and disabling APST and using the software iommu to avert pot. nvme issues, you'll have to go for https://wiki.archlinux.org/title/Kdump but a major red flag in this constellation is oc. "zfs"

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#4 2024-04-30 23:08:13

rockzombie2
Member
Registered: 2018-10-19
Posts: 11

Re: System freezes randomly, no journal logs

Hacksign wrote:

Same problem, downgrade:

nvidia to 550.54.14-4
nvidia-utils 550.54.14-4
linux to 6.7.8.arch1-1
linux-headers to 6.7.8.arch1-1

Solved freez (kernel panic) problem ~

I'm going to try downgrading just nvidia to 535 first to see if that fixes the issue before downgrading the linux kernel.

seth wrote:

Has your previous installation used that setup as well?

No, I believed it used the default ext4 format.

seth wrote:

You're aware that you have to explicitly enable them?

No I wasn't, thank you. I enabled the system req keys on my system so hopefully if these changes don't work at least I'll be able to reboot and get some logs out of it.

I dowgraded my graphics card drivers and disabled APST and used software iommu so with these changes, I suppose I'll just wait and see if I experience a freeze anytime soon.

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