External HDD not getting detected?

armageddon09 · 2009-10-14 12:38:21

My 250GB Transcend External HDD is not getting detected. Help please. Even yesterday, I had used it successfully. I don't have a clue what happened.

Last edited by armageddon09 (2009-10-14 12:49:39)

armageddon09 · 2009-10-14 12:49:14

It is getting detected on my desktop running PCLOS. However on my laptop running Arch and XP, nothing happens. It is recieving the power allright, but no detection. I tried with my Jaunty live CD on the laptop, which detects it wonderfully.

stefanwilkens · 2009-10-14 13:37:07

boot the system, plug the drive in and do a:

dmesg

post the output

armageddon09 · 2009-10-14 15:57:09

Here is my dmesg:
http://pastebin.com/m28621f9e

whaler · 2009-10-14 19:25:04

I wish you good luck and would be very interested in seeing the possible solution, since I am experiencing something similar.

TheSaint · 2009-10-14 23:46:43

Try another distro on LiveCD and see what dmesg as to tell, while plug in the HD.
BTW make sure your PHD (Portable Hard Disk) won't suck too muck power off the USB port, then some time goes off. Standard USB port provide 500 mA, maybe you should need a cable to plug into 2 ports for the purpose
But nothing to say, if already other OS can use your PHD.

F

armageddon09 · 2009-10-15 01:12:54

I don't know if this will be of any help, but I found out that device-kit got installed along with yesterday's kernel updates.

Athanatos · 2009-10-15 06:58:01

I have the sam issu with a Coolink USB2.0 external enclosure with a 320GB Hitachi HD.
The relevant informations are:

# uname -a
Linux arch.aneder.hu 2.6.31-ARCH #1 SMP PREEMPT Tue Oct 13 11:33:39 CEST 2009 x86_64 AMD Turion(tm) 64 X2 Mobile Technology TL-60 AuthenticAMD GNU/Linux

# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04f2:b028 Chicony Electronics Co., Ltd VGA UVC Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 152d:2329 JMicron Technology Corp. / JMicron USA Technology Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

after ca. 5 second:

# lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04f2:b028 Chicony Electronics Co., Ltd VGA UVC Webcam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

# dmesg
.................
usb 2-3: new high speed USB device using ehci_hcd and address 2
usb 2-3: configuration #1 chosen from 1 choice
Initializing USB Mass Storage driver...
scsi6 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 2
usb-storage: waiting for device to settle before scanning
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
scsi 6:0:0:0: Direct-Access     Hitachi  HTS541616J9SA00       PQ: 0 ANSI: 2 CCS
sd 6:0:0:0: Attached scsi generic sg2 type 0
sd 6:0:0:0: [sdb] 312581808 512-byte logical blocks: (160 GB/149 GiB)
sd 6:0:0:0: [sdb] Write Protect is off
sd 6:0:0:0: [sdb] Mode Sense: 34 00 00 00
sd 6:0:0:0: [sdb] Assuming drive cache: write through
usb-storage: device scan complete
sd 6:0:0:0: [sdb] Assuming drive cache: write through
 sdb: sdb1
sd 6:0:0:0: [sdb] Assuming drive cache: write through
sd 6:0:0:0: [sdb] Attached SCSI disk
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device descriptor read/64, error -71
usb 2-3: device descriptor read/64, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device descriptor read/64, error -71
usb 2-3: device descriptor read/64, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device not accepting address 2, error -71
usb 2-3: reset high speed USB device using ehci_hcd and address 2
usb 2-3: device not accepting address 2, error -71
sd 6:0:0:0: Device offlined - not ready after error recovery
usb 2-3: USB disconnect, address 2
..........

It wasn't any problem with 2.26.29-ARCH kernel.

Any hints?
TIA

armageddon09 · 2009-10-15 07:08:19

Yay! My issue has been resolved. I just uninstalled devicekit-disks, rebooted, plugged in my HDD and voila KDE Device Notifier plasmoid pops out and shows my drive. Wonder what was wrong with devicekit, it got installed along with other updates !!

Athanatos · 2009-10-15 09:51:01

Strange! Gnome -gvfs - needs this package!

youplease · 2009-10-15 13:38:59

I had the same problem. It can be solved without uninstalling devicekit-disks by installing libatasmart 0.15-1 from aur. (see discussion https://bugs.launchpad.net/ubuntu/+sour … bug/387161 and bug http://bugs.archlinux.org/task/16662)

Last edited by youplease (2011-01-23 13:08:30)

br4 · 2009-10-15 14:34:39

youplease wrote:

I had the same problem. It can be solved without uninstalling devicekit-disks by installing libatasmart 0.15-1 from aur. (see discussion https://bugs.launchpad.net/ubuntu/+sour … bug/387161 and bug http://bugs.archlinux.org/task/16662)

that did it for me

Athanatos · 2009-10-15 21:02:15

Thanks youplease! It is working now!

strummer · 2009-10-16 00:51:55

I have two external HDDs (3.5" and 2.5").. At least 3.5" is working. Of course, I can't find libatasmart 1.15 But it doesn't matter, I can wait.

Athanatos · 2009-10-16 07:12:50

You can find information from AUR package building at http://wiki.archlinux.org/index.php/AUR_User_Guidelines.

strummer · 2009-10-16 11:36:55

Athanatos wrote:

You can find information from AUR package building at http://wiki.archlinux.org/index.php/AUR_User_Guidelines.

Sorry, I don't get it I tried installing libatasmart with yaourt, but it's the same old version. Libatasmart-git didnt help either. But I can wait for binary, at least if it doesn't take weeks..

sudemon · 2009-10-17 07:26:59

PKGBUILD for libatasmart found in /var/abs/extra/libatasmart/:

Changes:

pkgver=0.16
pkgrel=1
....
source=(http://0pointer.de/public/${pkgname}-${pkgver}.tar.gz)
md5sums=('165b9b8c228a30b4f9cb10f0e42f7b67')
...

Last edited by sudemon (2009-10-17 07:27:54)

strummer · 2009-10-18 13:47:18

OK I give up.. How can I download the PKGBUILD for libatasmart, can't find even that anymore.. I'm so stupid

stefanwilkens · 2009-10-18 13:54:11

strummer wrote:

OK I give up.. How can I download the PKGBUILD for libatasmart, can't find even that anymore.. I'm so stupid

The above post has the wiki link you need, though somewhat hidden

for an explenation on using the ABS:
http://wiki.archlinux.org/index.php/ABS

basicly this will download PKGBUILDS for all binary packages. They will then be located in /var/abs/... You can then rebuild the package after you've applied the changes the above post indicates. Or simply wait for the binary to update.

strummer · 2009-10-22 11:34:57

Well libatasmart-0.16-1 didn't help, I also removed devicekit-disks.. Maybe the hard drive is actually broken, or needs more power. But I don't think so.

I hate my life.

armageddon09 · 2009-10-22 11:45:15

Have you tried it under any other Computer/OS ?

strummer · 2009-10-22 12:24:27

armageddon09 wrote:

Have you tried it under any other Computer/OS ?

OK tried with Knoppix and Puppy Linux LiveCDs, didn't work. Then I tried changin the HDD to different usb ports, and using both usb plugs. I HAD TRIED THAT BEFORE, but now it works! I don't know why.. I have always used it with one usb plug, and it has worked fine. Maybe it's possible that earlier it was that libatasmart problem (when I tried both usb plugs), but I don't understand why it needs "more power" now. Guess I should buy an active usb hub, I have 6 usb ports and I'm using 5 now..

Thank you all who tried to help..

airv_zxf · 2018-01-27 20:23:49

I'm an Arch Linux user and I had the same problem.

The solution was install `ntfs-3g` and `reboot` my laptop

    extra/ntfs-3g 2017.3.23-1 [installed]
        NTFS filesystem driver and utilities

I can see my device now:

lsusb && sudo fdisk -l && lsblk && dmesg | tail -n 20`

udevadm monitor

Slithery · 2018-01-27 20:32:10

@airv_zxf
Please don't necrobump old threads, especially with irrelevant information.

Closing this old thread.

Arch Linux

#1 2009-10-14 12:38:21

External HDD not getting detected?

#2 2009-10-14 12:49:14

Re: External HDD not getting detected?

#3 2009-10-14 13:37:07

Re: External HDD not getting detected?

#4 2009-10-14 15:57:09

Re: External HDD not getting detected?

#5 2009-10-14 19:25:04

Re: External HDD not getting detected?

#6 2009-10-14 23:46:43

Re: External HDD not getting detected?

#7 2009-10-15 01:12:54

Re: External HDD not getting detected?

#8 2009-10-15 06:58:01

Re: External HDD not getting detected?

#9 2009-10-15 07:08:19

Re: External HDD not getting detected?

#10 2009-10-15 09:51:01

Re: External HDD not getting detected?

#11 2009-10-15 13:38:59

Re: External HDD not getting detected?

#12 2009-10-15 14:34:39

Re: External HDD not getting detected?

#13 2009-10-15 21:02:15

Re: External HDD not getting detected?

#14 2009-10-16 00:51:55

Re: External HDD not getting detected?

#15 2009-10-16 07:12:50

Re: External HDD not getting detected?

#16 2009-10-16 11:36:55

Re: External HDD not getting detected?

#17 2009-10-17 07:26:59

Re: External HDD not getting detected?

#18 2009-10-18 13:47:18

Re: External HDD not getting detected?

#19 2009-10-18 13:54:11

Re: External HDD not getting detected?

#20 2009-10-22 11:34:57

Re: External HDD not getting detected?

#21 2009-10-22 11:45:15

Re: External HDD not getting detected?

#22 2009-10-22 12:24:27

Re: External HDD not getting detected?

#23 2018-01-27 20:23:49

Re: External HDD not getting detected?

#24 2018-01-27 20:32:10

Re: External HDD not getting detected?

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