USB 3.0 not working

akb825 · 2011-06-07 09:11:50

I've been having troubles with USB 3.0 as well, and posted a bug on the kernel's bugzilla page. (https://bugzilla.kernel.org/show_bug.cgi?id=34202) A patch was posted elsewhere for a similar issue, and was merged into 3.0-rc1, 2.6.38.8 and 2.6.39.1. I haven't had a chance to test it yet, but updating to one of those versions may fix your problems.

PIMPinator · 2011-06-07 19:37:29

I've updated to 2.6.39.1 from [testing] repo, and it has not fixed the problem, without or with pci=nomsi on the grub kernel line. This may be different for the Fresco chip, so someone with it should test too.

uberGeek · 2011-06-11 22:10:45

Now on 2.6.39.1 from core repo. I don't need the patch to get the Asus wmi stuff working anymore, which is nice, as I can use a stock Arch kernel again. However, I still need pci=nomsi to get the Fresco USB3 to work.

uberGeek · 2011-07-01 00:06:37

2.6.29.2 now, no need for pci=nomsi anymore, LCD backlight adjustment stopped working with 2.6.39.1 and .2, I've not looked into it, but I'm betting it's an easy fix.

abraxas88 · 2011-07-01 13:41:31

Unfortunately, the USB 3.0 controller on your machine is different from mine, so it's not working yet on my laptop.

PIMPinator · 2011-07-13 06:31:03

I was looking around on the net, and I'm pretty sure the NEC controller was supposed to be the one supported back in 2009! Is that correct? If so, this is pretty dodge that it still doesn't work.

signor_rossi · 2011-07-13 19:24:45

Could this be a firmware issue?
Googling around I have found that even Windows users had a lot of problems with this NEC controller with old firmware. Unfortunately you can flash a new firmware only under Windows and I wiped my XP install on the affected server box just a few days earlier and my desktop box with still a Windows 7 install doesn't have a free slot to plug the card in temporarily to flash it.

abraxas88 · 2011-07-15 11:20:32

signor_rossi wrote:

Could this be a firmware issue?
Googling around I have found that even Windows users had a lot of problems with this NEC controller with old firmware. Unfortunately you can flash a new firmware only under Windows and I wiped my XP install on the affected server box just a few days earlier and my desktop box with still a Windows 7 install doesn't have a free slot to plug the card in temporarily to flash it.

I hardly think so, it works on my Windows box. :\

signor_rossi · 2011-07-15 14:11:24

abraxas88 wrote:

signor_rossi wrote:
Could this be a firmware issue?
Googling around I have found that even Windows users had a lot of problems with this NEC controller with old firmware. Unfortunately you can flash a new firmware only under Windows and I wiped my XP install on the affected server box just a few days earlier and my desktop box with still a Windows 7 install doesn't have a free slot to plug the card in temporarily to flash it.
I hardly think so, it works on my Windows box. :\

But that doesn't change how the firmware of the card interacts with the OS specific driver code in Linux, doesn't it? I know I am only grasping at straws and guessing altogether, but surely this NEC chipset should work in Linux for a while now; and probably does for many, but not for me.

PIMPinator · 2011-07-21 17:42:49

Mine works fine in windows too. I doubt old firmware on the card is the issue. This really feels ridiculous that it won't work.

PIMPinator · 2011-08-19 07:14:36

Has anyone tried this on the new 3.0 kernel yet?

signor_rossi · 2011-08-19 13:36:36

Yes, even before it became stable. Still no luck.:(
But I tried another USB-3.0 hard disk in the meantime, a WD 2,5" model and it actually showed up fine in 'dmesg'. I just couldn't mount it as user under gnome due to permission problems and since I had to give it back to my brother immediately I didn't bother further. But like I said, it at least did show up. Maybe some chipset revisions are just not compatible between each other.

PollyMath · 2011-08-20 10:47:54

Hi everyone,

I have a StarTech 2 Port PCI Express SuperSpeed USB 3.0 Card Adapter Model PEXUSB3S2
(NEC Corporation uPD720200) with a USB 3.0 Iomega Prestige 2TB attached.

Which worked when i had the 2.26.39 Kernel installed.
However, since updating to the version 3.0 Kernel, the hard drive is no longer
showing in Nautilus.

Abbreviated lspci:
'''
02:00.0 USB Controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 03)
...

Abbreviated lsusb:

Bus 008 Device 002: ID 056a:00d4 Wacom Co., Ltd
Bus 003 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120
Bus 003 Device 004: ID 059b:0070 Iomega Corp.

Regards,
PollyMath.

PIMPinator · 2011-08-21 17:38:13

That's interesting it was working for you, as my card with the same chipset was not. However, I only had one USB3.0 drive to test with it. Maybe the drives are the problems after all, but then, how could that be, if my drive works on my windows computer with onboard USB3.0, and through the USB3.0 PCI Express card?

dl.zerocool · 2011-09-25 21:26:11

On an EliteBook 8560w I had to :
rmmod xhci_hcd
and then
modprobe xhci_hcd
with my devices connected to the USB3.0 ports otherwise they don't work, of course I've to redo the same manipulation in case I remove the device and plug in it again..

Linux ________ 3.0-ARCH #1 SMP PREEMPT Tue Aug 30 08:53:25 CEST 2011 x86_64 Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz GenuineIntel GNU/Linux

I've 2 usb's 2.0 and two 3.0 but apparently one it is not well recognized...

Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 003: ID 04f2:b230 Chicony Electronics Co., Ltd 
Bus 004 Device 004: ID 03f0:231d Hewlett-Packard 
Bus 002 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver

lsmod | grep ehci

ehci_hcd               39511  0 
usbcore               142576  6 xhci_hcd,usbhid,uvcvideo,btusb,ehci_hcd

lsmod | grep xhci

xhci_hcd               70396  0 
usbcore               142576  6 xhci_hcd,usbhid,uvcvideo,btusb,ehci_hcd

MisterAnderson · 2011-11-03 15:54:29

USB 3.0 now appears to be working fine with the NEC chipset. A quick test (copy file from USB 3.0 drive to tmpfs) ran at ~150MB/s. This is without pci=nomsi in the grub kernel line. Here is the kernel version and relevant dmesg output:

Linux spacebar 3.0-ARCH #1 SMP PREEMPT Wed Oct 19 10:27:51 CEST 2011 x86_64 AMD Athlon(tm) 64 X2 Dual Core Processor 3600+ AuthenticAMD GNU/Linux

[   96.203503] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
[   96.218421] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
[   96.218791] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
[   96.219164] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
[   96.219666] xhci_hcd 0000:03:00.0: WARN: short transfer on control ep
[   96.220765] scsi8 : usb-storage 4-2:1.0
[   96.453409] usb 2-1: new full speed USB device number 6 using ohci_hcd
[   96.620036] usb 2-1: device descriptor read/64, error -62
[   96.890041] usb 2-1: device descriptor read/64, error -62
[   97.153373] usb 2-1: new full speed USB device number 7 using ohci_hcd
[   97.320049] usb 2-1: device descriptor read/64, error -62
[   97.590034] usb 2-1: device descriptor read/64, error -62
[   97.853385] usb 2-1: new full speed USB device number 8 using ohci_hcd
[   98.172227] scsi 8:0:0:0: Direct-Access     WD       My Passport 0730 1015 PQ: 0 ANSI: 6
[   98.260036] usb 2-1: device not accepting address 8, error -62
[   98.420039] usb 2-1: new full speed USB device number 9 using ohci_hcd
[   98.830021] usb 2-1: device not accepting address 9, error -62
[   98.830040] hub 2-0:1.0: unable to enumerate USB device on port 1
[  103.824711] scsi 8:0:0:1: Enclosure         WD       SES Device       1015 PQ: 0 ANSI: 6
[  103.826542] sd 8:0:0:0: [sdd] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
[  103.826723] sd 8:0:0:0: [sdd] Write Protect is off
[  103.826730] sd 8:0:0:0: [sdd] Mode Sense: 47 00 10 08
[  103.826861] sd 8:0:0:0: [sdd] No Caching mode page present
[  103.826866] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[  103.828346] sd 8:0:0:0: [sdd] No Caching mode page present
[  103.828354] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[  103.849952]  sdd: sdd1
[  103.852342] sd 8:0:0:0: [sdd] No Caching mode page present
[  103.852347] sd 8:0:0:0: [sdd] Assuming drive cache: write through
[  103.852352] sd 8:0:0:0: [sdd] Attached SCSI disk
[  103.907482] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint
[  103.939866] ses 8:0:0:1: Attached Enclosure device
[  104.176114] xhci_hcd 0000:03:00.0: WARN: Stalled endpoint

I do load xhci_hcd in my MODULES array in /etc/rc.conf if that makes a difference. I don't know what the errors/WARNs mean but the device appears to be working happily.

EDIT: Woops forgot some additional info, here's my related kernel packages from pacman -Q:

linux 3.0.7-1
linux-api-headers 3.0.1-1
linux-atm 2.5.1-2
linux-firmware 20110822-1
linux-headers 3.0.7-1

Last edited by MisterAnderson (2011-11-03 15:56:39)

Arch Linux

#26 2011-06-07 09:11:50

Re: USB 3.0 not working

#27 2011-06-07 19:37:29

Re: USB 3.0 not working

#28 2011-06-11 22:10:45

Re: USB 3.0 not working

#29 2011-07-01 00:06:37

Re: USB 3.0 not working

#30 2011-07-01 13:41:31

Re: USB 3.0 not working

#31 2011-07-13 06:31:03

Re: USB 3.0 not working

#32 2011-07-13 19:24:45

Re: USB 3.0 not working

#33 2011-07-15 11:20:32

Re: USB 3.0 not working

#34 2011-07-15 14:11:24

Re: USB 3.0 not working

#35 2011-07-21 17:42:49

Re: USB 3.0 not working

#36 2011-08-19 07:14:36

Re: USB 3.0 not working

#37 2011-08-19 13:36:36

Re: USB 3.0 not working

#38 2011-08-20 10:47:54

Re: USB 3.0 not working

#39 2011-08-21 17:38:13

Re: USB 3.0 not working

#40 2011-09-25 21:26:11

Re: USB 3.0 not working

#41 2011-11-03 15:54:29

Re: USB 3.0 not working

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