Dell XPS 15 9560 (Early 2017)

gilbertw1 · 2017-08-15 18:51:15

Yep, I'm confident that it's suspending the computer. When I close the lid, all the fans stop, no systemd logs are written until it is resumed. Additionally, the computer would overheat in my backpack if it were still running.

System logs just before/after the suspend:

Aug 14 21:41:52 borealis systemd[1]: Reached target Sleep.
Aug 14 21:41:52 borealis systemd[1]: Starting Suspend...
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: Failed to open /proc/sys/net/ipv4/conf/p2p-dev-wlp2s0/drop_unicast_in_l2_multicast: No such file or directory
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: Failed to set IPv4 unicast in multicast filter
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: Failed to open /proc/sys/net/ipv4/conf/p2p-dev-wlp2s0/drop_unicast_in_l2_multicast: No such file or directory
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: Failed to set IPv4 unicast in multicast filter
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: deinit ifname=p2p-dev-wlp2s0 disabled_11b_rates=0
Aug 14 21:41:52 borealis sudo[8508]:     root : TTY=unknown ; PWD=/ ; USER=gilbertw1 ; ENV=DISPLAY=:0 DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/sbin/notify-send Terminating WEEC
Aug 14 21:41:52 borealis sudo[8508]: pam_unix(sudo:session): session opened for user gilbertw1 by (uid=0)
Aug 14 21:41:52 borealis sudo[8508]: pam_unix(sudo:session): session closed for user gilbertw1
Aug 14 21:41:52 borealis systemd-sleep[8504]: Suspending system...
Aug 14 21:41:52 borealis kernel: PM: Syncing filesystems ... done.
Aug 14 21:41:52 borealis kernel: PM: Preparing system for sleep (mem)
Aug 14 21:41:52 borealis kernel: bbswitch: enabling discrete graphics
Aug 14 21:41:52 borealis wpa_supplicant[694]: nl80211: deinit ifname=wlp2s0 disabled_11b_rates=0
Aug 15 08:57:14 borealis kernel: Freezing user space processes ... (elapsed 0.001 seconds) done.
Aug 15 08:57:14 borealis kernel: OOM killer disabled.
Aug 15 08:57:14 borealis kernel: Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
Aug 15 08:57:14 borealis kernel: PM: Suspending system (mem)
Aug 15 08:57:14 borealis kernel: Suspending console(s) (use no_console_suspend to debug)
Aug 15 08:57:14 borealis kernel: PM: suspend of devices complete after 1085.220 msecs
Aug 15 08:57:14 borealis kernel: PM: late suspend of devices complete after 17.904 msecs
Aug 15 08:57:14 borealis kernel: xhci_hcd 0000:00:14.0: System wakeup enabled by ACPI
Aug 15 08:57:14 borealis kernel: PM: noirq suspend of devices complete after 44.812 msecs
Aug 15 08:57:14 borealis kernel: ACPI: Preparing to enter system sleep state S3
Aug 15 08:57:14 borealis kernel: ACPI : EC: event blocked
Aug 15 08:57:14 borealis kernel: ACPI : EC: EC stopped
Aug 15 08:57:14 borealis kernel: PM: Saving platform NVS memory
Aug 15 08:57:14 borealis kernel: Disabling non-boot CPUs ...
Aug 15 08:57:14 borealis kernel: smpboot: CPU 1 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 2 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 3 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 4 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 5 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 6 is now offline
Aug 15 08:57:14 borealis kernel: smpboot: CPU 7 is now offline
Aug 15 08:57:14 borealis kernel: ACPI: Low-level resume complete
Aug 15 08:57:14 borealis kernel: ACPI : EC: EC started
Aug 15 08:57:14 borealis kernel: PM: Restoring platform NVS memory
Aug 15 08:57:14 borealis kernel: Suspended for 40517.930 seconds

kshlm · 2017-08-17 07:04:07

gilbertw1 wrote:

Hey, just curious how suspend/resume is working for everyone. My entire setup is running pretty much perfectly except for one thing: While the laptop is suspended (i.e. I close the lid), it loses about 1-2% battery per hour. It typically loses about 10-15% overnight.
Not the end of the world, but I'd prefer it if it didn't do that. Does anyone else see the same thing, or know how to prevent this?
Thanks!

This is to be expected. Suspend or sleep powers down everything expect the RAM. This will consume some power. I haven't checked exactly how much battery is used when my system sleeps, but it does.

You'll need to hibernate if you don't want any power loss. Hibernate saves the ram to the swap space, and turns off everything.

dedsm · 2017-08-17 07:54:52

gilbertw1 wrote:

Yep, I'm confident that it's suspending the computer. When I close the lid, all the fans stop, no systemd logs are written until it is resumed. Additionally, the computer would overheat in my backpack if it were still running.
System logs just before/after the suspend:

If I remember I'll make measurements of mine today, but I'm 95% sure mine doesn't have that behavior, I usually leave it suspended from Friday until Monday and no issues

dedsm · 2017-08-21 07:56:50

gilbertw1 wrote:

Yep, I'm confident that it's suspending the computer. When I close the lid, all the fans stop, no systemd logs are written until it is resumed. Additionally, the computer would overheat in my backpack if it were still running.
System logs just before/after the suspend:

I measured yesterday, lost 6-7% battery over a timespan of 9.5 hours, so around 0.6%/h

pmatos · 2017-09-03 21:30:37

Hi all,

I am slightly late to the party but you might be able to elucidate what's currently the best way to get the graphics cards to work on this laptop nouveau + PRIME, nvidia + bumblebee or something else? I have read that give that recent nouveau has power management support, it makes using bumblebee useless. Is this correct?

However, if I boot my laptop with no boot options, I simply get Gnome + wayland to hang. If I use nomodeset or nouveau.modeset=0 it works but xrandr --listproviders will return either 0 or 1 provider depending on which option I used.

Where are we at?

I am close to thinking the best is to run Linux as a guest OS to Windows 10 unfortunately.

dedsm · 2017-09-04 19:11:14

I use nvidia + bumblebee, but that's because I don't have any use for the nvidia GPU except for machine learning tasks, with the Intel card I drive two 4k screens perfectly and I can even use the laptop screen, but that's just too much.

BadgerFence · 2017-09-05 15:57:32

I've got bumblebee running on my XPS 15 and it seems to work. My primary interest in the GPU is using it for CUDA development. Is there anyway I can avoid having to run stuff using optirun, whilst still using the intel graphics for main display?

Or alternatively, can bumblebee be configured to be only enabled when running from battery?

zedsdead · 2017-09-08 23:27:47

I've started getting some intermittent input/output errors. It's happened three times so far, the first two times were weeks apart, the second and third time were on consecutive days. What happens is that things start acting strange (X applications) and then bash won't be able to run any commands, spitting out "input/output error" (i didn't write down the exact error message unfortunately). So I hard poweroff the laptop with the power button and leave it alone for a little bit. From some basic research it looks like the drive might be going bad but I'm wondering if anyone else has any ideas before I contact Dell for service. So far it's only happened while on AC power, in case that has anything to do with it. I know there's a recent kernel update that deals with nvme power saving, so I was wondering if that might have something to do with it. After reboot following one of these problems, I looked in dmesg but nothing jumped out at me as being important, but I don't really know what to look for.

Mine has 512 GB Samsung nvme SSD, 4k screen, nvidia gpu, running kernel 4.11.9 and these kernel command line options:

initrd=\intel-ucode.img initrd=\initramfs-linux.img root=/dev/nvme0n1p3 rw resume=/dev/nvme0n1p3 resume_offset=74125312.. acpi_rev_override=1 i915.enable_fbc=1 i915.enable_psr=1 i915.disable_power_well=0

I'd love to hear if anyone has some suggestions on troubleshooting/fixing this or if I should just get see about replacing the ssd.

EDIT: Just found these things which seem relevant, still reading through them:
https://github.com/damige/linux-nvme/issues/2
https://bugzilla.kernel.org/show_bug.cgi?id=195039
https://bugzilla.kernel.org/show_bug.cgi?id=194921

Last edited by zedsdead (2017-09-08 23:38:58)

euclid211 · 2017-09-11 17:47:21

I use nvidia + bumblebee also (XPS 15 9560). Prior to installing the nvidia drivers, the machine would not hibernate or power off when requested to (short of holding down the power button). Supposedly nouveau does not play well with the pascal nvidia cards.

MyChaOS · 2017-09-12 09:59:12

I got my new Dell 9560, but still have very big Problems with it.

I am barely able to boot it, most times it gets stucked soon after launchiing gdm. Sometimes outputting Kernel Panic:
"Kernel panic - not syncing: Timeout: Not all CPUs entered broadcast exception handler"
other times just being stuck SysRq not working only poweroff / on

Kernel Params Used:
"pci=nomsi" as i otherwise get loads of errors all the time
"acpi_rev_override=1" present or not makes no difference
linux 4.12.12-1

proprietary nvidia (384.69-2)
either bumblebee enabled or disabled makes no difference

i915 powersaving options seem to make everything worse
nouveau blacklisted as i otherwise cannot lspci

most succesfull boots occur after going into rescue and then "systemctl default" or "systemctl reboot"

ewaller · 2017-09-12 14:54:19

MyChaOS: Technically, it is booting if it reaches the point where it is starting gdm.
What happens if you disable gdm and boot the the console? And then what happens if you start your window manager / desktop environment by hand.

Have you installed and configured your processor's microcode updates?
Anything useful in your logs?

MyChaOS · 2017-09-13 09:02:24

Yeah you are right it is technically booting. Problem seems to be at handing off to graphical Interface.

So i disabled gdm and console came up. "sudo systemctl start gdm" also worked fine.
same as boot to rescue and continue with "systemctl default".

Microcode also seems correctly updated "dmesg | grep microcode" yields:
microcode: sig= 0x906e9, pf=0x20, revision=0x5e

which should be the fixed one for the Kaby Lake "nightmare bug" on the i7-7700HQ

In the meantime I also saw the Kernel Panic once in an earlier stage of the boot after

 systemd[1]: Starting Cryptography Setup for cryptboot...

logs do not indicate anything to me also enabling sytemd debug did not indicate more.

Edit: seems like the following made starting more reliable (but I did not do too many tries to reboot, yet):
blacklisting all nvidia related kernel modules
enabling bumblebee service
enforcing gdm start after bumblebeed, by adding "After bumblebeed.service" in gdm.service

Last edited by MyChaOS (2017-09-14 15:22:17)

ivan.masich · 2017-09-15 12:19:17

Regarding fingerprint reader, there is one project https://github.com/nmikhailov/Validity90 with goal to make driver for fingerprint reader, unfortunately right now they are not going to support device that is used in XPS 13/15 (138a:0091) because it looks like it has different protocol from other similar devices, but owner of the project asked XPS 13/15 owners to provide our dump of debug data to have ability compare output between each other, it will be nice if we will provide this data, because there is chance that there will be not so many differences in the protocol with other devices and our device will be also supported by this driver.

Here is issue where we can provide debug data, one of XPS 15 owner already provided such data: https://github.com/nmikhailov/Validity90/issues/5
Currently I'm waiting for my XPS 15 and will join with my debug data asap, I really want to have possibility to use fingerprint reader with XPS 15.

Bumrang · 2017-09-15 12:22:31

Hi.

I just made a fresh install, dualbooting with Windows 10.

On every shutdown, I get the error:

cgroup: remount is not allowed

The laptop just hangs and does not shutdown. Other solutions online for this issue did not help. I'm not sure what to do with this, this error also shows up after journal shuts off.

On boot I also get these errors:

nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
nouveau 000:01:00.0: DRM: Pointer to flat panel table invalid
psmouse serio1: synaptics: Unable to initialize device.

I'm not sure if this is any related. The install is bare, I have only installed what was necessary so far.

edit:

I'm also getting these ACPI errors on boot:

ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20170303/dswload-210)
ACPI Exception: AE_NOT_FOUND, During name lookup/catalog (20170303/psobject-241)
ACPI Exception: AE_NOT_FOUND, (SSDT:xh_rvp11) while loading tabel (20170303/tbxfload-228)
ACPI Error: 1 table load failures, 12 successful (20170303/tbxfload-246)

Solution edit:

Blacklisting nouveau fixed the shutdown issue, for whatever reason...

Last edited by Bumrang (2017-09-16 00:07:45)

Orbital_sFear · 2017-09-22 04:21:55

Hello, I recently ran into a problem with mesa causing my gnome desktop to render incorrectly.

Running version mesa-17.1.8-2 works fine.

Upgrading to 17.2-0 or 1 causes render errors

Screenshot GDM login screen
Screenshot Gnome 3 desktop

I'm running X11, I'm not running nvidia. nouveau is blacklisted. X11 log has no errors.

I am using i915.preliminary_hw_support=1 inside my boot options, other than that its a typical gnome3 install.

Anyone have suggestions on things to check, info to post?

Thanks a bunch!

Orbital_sFear · 2017-09-22 16:52:36

I tried removing the preliminary_hw_support=1 flag, no change, updating to 17.8x mesa causes the same drawing issues.

vitaliy.kuzmich · 2017-09-22 19:22:31

4]: nl80211: Failed to open /proc/sys/net/ipv4/conf/p2p-dev-wlp2s0/drop_unicast_in_l2_multicast: No such file or directory

having exactly the same issue on laptop, with intel 7 gen and Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter (rev 31) adapter. I already opened case(https://bbs.archlinux.org/viewtopic.php?pid=1737603#p1737603), but it does not help. Without any reasons my wifi adapter stopped working... Need help.

Last edited by vitaliy.kuzmich (2017-09-22 19:22:56)

Catbodi · 2017-09-24 22:59:22

Bumrang wrote:

I'm also getting these ACPI errors on boot:
ACPI Error: [\_SB_.PCI0.XHC_.RHUB.HS11] Namespace lookup failure, AE_NOT_FOUND (20170303/dswload-210)
ACPI Exception: AE_NOT_FOUND, During name lookup/catalog (20170303/psobject-241)
ACPI Exception: AE_NOT_FOUND, (SSDT:xh_rvp11) while loading tabel (20170303/tbxfload-228)
ACPI Error: 1 table load failures, 12 successful (20170303/tbxfload-246)
Solution edit:
Blacklisting nouveau fixed the shutdown issue, for whatever reason...

Did you find solution to the ACPI errors on boot? I get them too on my install.

M3NIX · 2017-09-28 21:39:41

Hey,

I have a little problem I can't find a solution myself. My Arch Linux just don't wants to find my camera. I tried lsusb, lspci, lshw, but nowhere something camera related appears...
Could someone maybe tell me which driver I have to install to get it working?

Thank you very much for your time

EDIT:

It was just disabled in BIOS....
Sry

Last edited by M3NIX (2017-09-29 15:29:11)

danielcb · 2017-10-06 18:04:42

Hi,
regarding the ACPI errors: If you google a little you find that this is quite a common problem with the XPS as well as a few other notebooks. Here's even a complaint/explanation for Linus himself https://lkml.org/lkml/2016/10/5/341

I'm running the current kernel and xorg with the i915 driver (and not the x86 intel one). I have quite a bit of screen tearing while scrolling in my browser or watching videos. Does anyone have similar problems? For the intel driver this seems to be a common problem (with a few solutions), but not for the i915 one.

I've set a few options for power saving, otherwise it's the default xorg config (i.e. no config)
options i915 enable_fbc=1 enable_psr=1 disable_power_well=0

abmantis · 2017-10-18 17:45:46

Any update regarding fans too loud while idling?

vortex · 2017-10-19 05:39:36

Just picked up one of these laptops, damn nice bit of gear Just doing a burn in for a few days with Windows before putting Arch on it full-time.

I don't game, so I don't mind disabling the Nvidia chipset too much, but I do some security work and the GPU would be very handy on a pentest engagement. Has anyone got Hashcat working with the Nvidia GPU? Not too fussed if I have to run an older driver, provided I can get those sweet sweet hashes cracked

bOlaE · 2017-10-21 17:49:29

Hi,
Does the M2 SSD overheating on this Laptop? I have a Dell Inspiron Gaming and the M2 SSD overheating.

jasonwryan · 2017-10-21 18:04:29

bOlaE don't hijack; you have your own thread: https://wiki.archlinux.org/index.php/Co … _hijacking

Gafry · 2017-11-05 10:40:31

I've recently reinstalled arch and I'm now using acpi_call to turn off the nvidia card, but are there any good reasons to use bbswitch instead?

NOTE: I see no difference between hibernate for both of them... with both of them it doesn't work vs suspend it does

Arch Linux

#276 2017-08-15 18:51:15

Re: Dell XPS 15 9560 (Early 2017)

#277 2017-08-17 07:04:07

Re: Dell XPS 15 9560 (Early 2017)

#278 2017-08-17 07:54:52

Re: Dell XPS 15 9560 (Early 2017)

#279 2017-08-21 07:56:50

Re: Dell XPS 15 9560 (Early 2017)

#280 2017-09-03 21:30:37

Re: Dell XPS 15 9560 (Early 2017)

#281 2017-09-04 19:11:14

Re: Dell XPS 15 9560 (Early 2017)

#282 2017-09-05 15:57:32

Re: Dell XPS 15 9560 (Early 2017)

#283 2017-09-08 23:27:47

Re: Dell XPS 15 9560 (Early 2017)

#284 2017-09-11 17:47:21

Re: Dell XPS 15 9560 (Early 2017)

#285 2017-09-12 09:59:12

Re: Dell XPS 15 9560 (Early 2017)

#286 2017-09-12 14:54:19

Re: Dell XPS 15 9560 (Early 2017)

#287 2017-09-13 09:02:24

Re: Dell XPS 15 9560 (Early 2017)

#288 2017-09-15 12:19:17

Re: Dell XPS 15 9560 (Early 2017)

#289 2017-09-15 12:22:31

Re: Dell XPS 15 9560 (Early 2017)

#290 2017-09-22 04:21:55

Re: Dell XPS 15 9560 (Early 2017)

#291 2017-09-22 16:52:36

Re: Dell XPS 15 9560 (Early 2017)

#292 2017-09-22 19:22:31

Re: Dell XPS 15 9560 (Early 2017)

#293 2017-09-24 22:59:22

Re: Dell XPS 15 9560 (Early 2017)

#294 2017-09-28 21:39:41

Re: Dell XPS 15 9560 (Early 2017)

#295 2017-10-06 18:04:42

Re: Dell XPS 15 9560 (Early 2017)

#296 2017-10-18 17:45:46

Re: Dell XPS 15 9560 (Early 2017)

#297 2017-10-19 05:39:36

Re: Dell XPS 15 9560 (Early 2017)

#298 2017-10-21 17:49:29

Re: Dell XPS 15 9560 (Early 2017)

#299 2017-10-21 18:04:29

Re: Dell XPS 15 9560 (Early 2017)

#300 2017-11-05 10:40:31

Re: Dell XPS 15 9560 (Early 2017)

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