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kaifis

Member

Registered: 2016-12-22

Posts: 58

[SOLVED] Touchpad stopped working. Software or hardware problem?

Hi,
I have been updating my system when I ran aout of power. When I booted up again I was not able to use my touchpad anymore. After googling and searching wiki I tried all the tips listed there and nothing worked. When I rebooted into my backup system manjaro the touchpad was still broken.
Could this be an software problem? That somehow arch changed something somewhere that broke manjaro too?

Here are all the commads wiki said are important:

$ dmesg | grep -i touchpad
[    3.297967] psmouse serio1: synaptics: queried max coordinates: x [..5658], y [..4700]
[    3.330279] psmouse serio1: synaptics: queried min coordinates: x [1282..], y [1150..]
[    3.330281] psmouse serio1: synaptics: Trying to set up SMBus access
[    3.617833] mousedev: PS/2 mouse device common for all mice

$ cat /var/log/Xorg.0.log | grep touchpad
[     4.813] (**) Synaptics TM3254-001: Applying InputClass "libinput touchpad catchall"
[     4.813] (**) Synaptics TM3254-001: Applying InputClass "touchpad catchall"
[     4.813] (**) Synaptics TM3254-001: Applying InputClass "touchpad catchall"
[     4.880] (--) synaptics: Synaptics TM3254-001: touchpad found
[     4.947] (--) synaptics: Synaptics TM3254-001: touchpad found
[     4.948] (**) Synaptics TM3254-001: Ignoring device from InputClass "touchpad ignore duplicates"
[     5.534] (**) Synaptics TM3254-001: Ignoring device from InputClass "touchpad ignore duplicates"
[     5.587] (**) Synaptics TM3254-001: Applying InputClass "libinput touchpad catchall"
[     5.587] (**) Synaptics TM3254-001: Applying InputClass "touchpad catchall"
[     5.587] (**) Synaptics TM3254-001: Applying InputClass "touchpad catchall"
[     5.622] (--) synaptics: Synaptics TM3254-001: touchpad found
[     5.654] (--) synaptics: Synaptics TM3254-001: touchpad found
$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0 
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1 
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2 
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds 
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="HP Wireless hotkeys"
P: Phys=hpq6001/input0
S: Sysfs=/devices/virtual/input/input5
U: Uniq=
H: Handlers=kbd event4 rfkill 
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input6
U: Uniq=
H: Handlers=kbd event5 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Dell AIO WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input8
U: Uniq=
H: Handlers=kbd event6 
B: PROP=0
B: EV=13
B: KEY=800000000000 0 0 1000b00000000 0 e000000000000 0
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b5a3 Version=3405
N: Name="XiaoMi USB 2.0 Webcam: XiaoMi U"
P: Phys=usb-0000:00:14.0-5/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/input/input9
U: Uniq=
H: Handlers=kbd event7 
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input10
U: Uniq=
H: Handlers=kbd event8 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:33/LNXVIDEO:01/input/input11
U: Uniq=
H: Handlers=kbd event9 
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=001d Vendor=06cb Product=0000 Version=0000
N: Name="Synaptics TM3254-001"
P: Phys=rmi4-00/input0
S: Sysfs=/devices/rmi4-00/input/input12
U: Uniq=
H: Handlers=event10 mouse0 
B: PROP=5
B: EV=b
B: KEY=e520 10000 0 0 0 0
B: ABS=6f3800001000003

I: Bus=0001 Vendor=10ec Product=0255 Version=0001
N: Name="HDA Digital PCBeep"
P: Phys=card0/codec#0/beep0
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
U: Uniq=
H: Handlers=kbd event11 
B: PROP=0
B: EV=40001
B: SND=6

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
U: Uniq=
H: Handlers=event12 
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15
U: Uniq=
H: Handlers=event13 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input16
U: Uniq=
H: Handlers=event14 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input17
U: Uniq=
H: Handlers=event15 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input18
U: Uniq=
H: Handlers=event16 
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input19
U: Uniq=
H: Handlers=event17 
B: PROP=0
B: EV=21
B: SW=140

synaptics_intertouch is set to true.

I really hope this is not a hardware issue because my notebook (xomi notebook air 13) is rare and I was not able to buy any replacement parts (except battery and fan).

Last edited by kaifis (2019-07-22 08:18:06)

seth

Member

Registered: 2012-09-03

Posts: 51,253

Re: [SOLVED] Touchpad stopped working. Software or hardware problem?

updating my system when I ran aout of power

LC_ALL=C pacman -Qkk | grep -v ', 0 altered files' 

Also it looks like Fn+Space toggles the touchpad.

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kaifis

Member

Registered: 2016-12-22

Posts: 58

Re: [SOLVED] Touchpad stopped working. Software or hardware problem?

Upsss. Thanks a lot Fn+Space solved it. I feel so bad right now.

seth

Member

Registered: 2012-09-03

Posts: 51,253

Re: [SOLVED] Touchpad stopped working. Software or hardware problem?

You should regardless check the sanity of the installation if you hard-powered off in the midst of an update.

Last edited by seth (2019-07-22 08:19:46)

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How to upload text · How to boot w/o GUI · Disable Windows Fast-Start! · Fix your xinitrc

kaifis

Member

Registered: 2016-12-22

Posts: 58

Re: [SOLVED] Touchpad stopped working. Software or hardware problem?

I have KDE something running and It powers my computer off when the battery level hits 5% so that should not be a problem. But I will check anyway thanks.