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#51 2021-06-03 13:01:55

Supay
Member
From: Eastbourne, UK
Registered: 2015-10-08
Posts: 11

Re: AMD Ryzen 2700U graphics errors

I have a 3400G and have been having these issues for months.  They also occurred around 1.5 years ago then went away but back for a vengeance for a while now.  Mine seem to trigger most in Unity based games but I have started having them occur here and there in other 3D apps.  I was on x11 using i3wm but moved to Wayland with Sway the other day and the issues persist.  I have however played with all kinds of kernel parameters and have at least moved from instant black screen reboot to either it black screen flickering and recovering or a complete system hang with graphical glitches.  I brought this up in various places months back but everyone just told me I was having hardware faults or didn't know how to configure my system so I mostly gave up bothering.  Sorry to hear others now being hit but at least it's not just me ranting in a corner now big_smile  I have tried a lot of package downgrading, kernel parameters, BIOS changes etc but it keeps coming back.  Sometimes it goes away for a while then returns constantly, so it can be a bit misleading.  It has soured my AMD hopes rather a lot as it is completely blocking my PC being used for much at the moment.

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#52 2021-06-03 14:39:45

johnchen902
Member
Registered: 2016-10-12
Posts: 6

Re: AMD Ryzen 2700U graphics errors

Data point: I've downgraded to linux-firmware 20210315.3568f96-2, and my machine has no problem since my last reply.

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#53 2021-06-03 14:53:57

Supay
Member
From: Eastbourne, UK
Registered: 2015-10-08
Posts: 11

Re: AMD Ryzen 2700U graphics errors

johnchen902 wrote:

Data point: I've downgraded to linux-firmware 20210315.3568f96-2, and my machine has no problem since my last reply.

Every time I said that to my family and friends, it crashed about 30 minutes later.  I've become very paranoid that my PC just outright hates me big_smile

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#54 2021-06-04 21:31:30

Supay
Member
From: Eastbourne, UK
Registered: 2015-10-08
Posts: 11

Re: AMD Ryzen 2700U graphics errors

Supay wrote:
johnchen902 wrote:

Data point: I've downgraded to linux-firmware 20210315.3568f96-2, and my machine has no problem since my last reply.

Every time I said that to my family and friends, it crashed about 30 minutes later.  I've become very paranoid that my PC just outright hates me big_smile

Tried this firmware and I still have the same issue.

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#55 2021-06-05 00:29:01

lpr1
Member
Registered: 2017-10-08
Posts: 58

Re: AMD Ryzen 2700U graphics errors

johnchen902 wrote:

Data point: I've downgraded to linux-firmware 20210315.3568f96-2, and my machine has no problem since my last reply.

EDIT: Still semi-crashing (got few freezes, not total crash), reverting back to "linux-firmware-20210315.3568f96-3" to see how it goes.

OLD comment:
So far, downgrade to "linux-firmware-20210426" seems to solve the issue for me on 3200G, with latest firmware I got crashes while using Chromium on X11 Gnome session.

Last edited by lpr1 (2021-06-05 13:57:28)

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#56 2021-06-09 13:51:06

srslizness
Member
Registered: 2021-05-14
Posts: 12

Re: AMD Ryzen 2700U graphics errors

srslizness wrote:

Ok, so, I'm back with news!

This is my current setup, based on comments here: linux 5.11.6.arch1-1 AND linux-firmware 20210315.3568f96-2

With these, the crashes have stopped occuring completely, it's now been a few days of constant heavy usage of my computer and not a single crash or any sign of the bug in my journal whatsoever.

CPU: AMD Ryzen 7 PRO 3700U w/ Radeon Vega Mobile Gfx

It is possible linux-firmware is the sole culprit, but I'm staying downgraded on linux as well just to be sure, until I can test the fix mentioned above. I hope this helps someone!

Update from the future, it's been 2 weeks and still 0 crashes with this setup. linux-firmware isn't the sole culprit, both need to be downgraded.

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#57 2021-06-09 13:56:24

7nm
Member
Registered: 2019-02-08
Posts: 15

Re: AMD Ryzen 2700U graphics errors

LucidComplex wrote:

I have my linux-firmware at version 20210315.3568f96-2. No crashes since. I've since ignored that package and am updating fine.

As mentioned before, I've downgraded linux-firmware to 20210315.3568f96-2 and everything seems to working fine so far.

Of course, this isn't really a proper solution but hey, I guess I shouldn't expect more.

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#58 2021-06-15 07:18:38

koroki
Member
Registered: 2013-08-03
Posts: 47

Re: AMD Ryzen 2700U graphics errors

But it is super sad to downgraded the kernel for it...

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#59 2021-06-15 07:24:48

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 17,689

Re: AMD Ryzen 2700U graphics errors

linux-firmware and linux are largely independent, you don't downgrade the kernel for this, just the used firmware binary blobs.

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#60 2021-06-18 17:25:44

koroki
Member
Registered: 2013-08-03
Posts: 47

Re: AMD Ryzen 2700U graphics errors

V1del wrote:

linux-firmware and linux are largely independent, you don't downgrade the kernel for this, just the used firmware binary blobs.

I can confirm that only download the firmware does not solve the problem.

In this case, the problem is in the driver, probably there is some parts also in the firmware.

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#61 2021-06-21 16:26:14

crdpa
Member
Registered: 2021-06-21
Posts: 2

Re: AMD Ryzen 2700U graphics errors

I'm not an Arch user. I'm on Void Linux and having the same issue.

Today i upgraded to 5.12.12 and it already happened three times. In 5.12.10 it was happening, but not so much. My linux-firmware-amd package is 20210511, but Void does not keep old packages around so i can't downgrade.

Some days ago i tried Fedora because of this issue and i didn't have any problems there. Since Void updated the kernel to 5.12.12 i reinstalled to see if it was gone, but the issue persists.

I registered to keep an eye here if you guys find any solution and to say that on Fedora everything works (at least for the three days i used it). I use Sway/Wayland on Void and used the same setup on Fedora.

Last edited by crdpa (2021-06-21 16:26:51)

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#62 2021-06-23 12:25:52

crdpa
Member
Registered: 2021-06-21
Posts: 2

Re: AMD Ryzen 2700U graphics errors

Downgrading the firmware didn't solve the problem. I'll try to use an older kernel too.

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#63 2021-06-26 10:38:37

koroki
Member
Registered: 2013-08-03
Posts: 47

Re: AMD Ryzen 2700U graphics errors

You must downgrade kernel and firmware.

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#64 2021-06-27 19:13:49

jpegxguy
Member
From: Earth
Registered: 2018-06-18
Posts: 35

Re: AMD Ryzen 2700U graphics errors

I wanted to butt in, to mention this potential workaround, found in yet another Manjaro forum thread:
(In fact, there are several threads on this, and I'll link to them here

the following boot parameter:

    amdgpu.noretry=0

The poster mentions a phoronix article, oh boy this issue has a lot of threads in different forums. Just trying to create more links between them.

To my mind it sounds like it could work. I haven't had enough time to test it, though I'm running with that boot option right now on 5.12.13-1-ck-zen (it's the same on the regular arch kernel, don't worry) and using "AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx"

Last edited by jpegxguy (2021-06-27 23:09:49)


hi

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#65 2021-07-01 23:52:40

cyberrumor
Member
Registered: 2019-04-21
Posts: 12

Re: AMD Ryzen 2700U graphics errors

"drm/amdgpu: disable 3DCGCG on picasso/raven1 to avoid compute hang"

I feel like I read somewhere that 3DCGCG was the source of the hang, I'm pretty sure this is the commit that will fix this bug, and we can finally perform a full update and ditch kernel parameters. Thank you Changfeng (guy who fixed the bug)!

Last edited by cyberrumor (2021-07-01 23:54:22)

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#66 2021-07-02 00:02:35

loqs
Member
Registered: 2014-03-06
Posts: 15,500

Re: AMD Ryzen 2700U graphics errors

cyberrumor wrote:

"drm/amdgpu: disable 3DCGCG on picasso/raven1 to avoid compute hang"

I feel like I read somewhere that 3DCGCG was the source of the hang, I'm pretty sure this is the commit that will fix this bug, and we can finally perform a full update and ditch kernel parameters. Thank you Changfeng (guy who fixed the bug)!

You could cherry-pick 8ef4f94addd734a6ce2d3f7d2a178b608e2dd8c7 onto 5.13 or 5.12.Y and see if it does solve the issue.  Would save waiting for 5.14.

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#67 2021-07-04 05:17:00

Ketsui
Member
Registered: 2018-04-16
Posts: 4

Re: AMD Ryzen 2700U graphics errors

loqs wrote:
cyberrumor wrote:

"drm/amdgpu: disable 3DCGCG on picasso/raven1 to avoid compute hang"

I feel like I read somewhere that 3DCGCG was the source of the hang, I'm pretty sure this is the commit that will fix this bug, and we can finally perform a full update and ditch kernel parameters. Thank you Changfeng (guy who fixed the bug)!

You could cherry-pick 8ef4f94addd734a6ce2d3f7d2a178b608e2dd8c7 onto 5.13 or 5.12.Y and see if it does solve the issue.  Would save waiting for 5.14.

It's actually been backported to 5.12.7[0] and it didn't help in that I am still getting the VM_L2_PROTECTION_FAULT error if I use newer linux-firmware, the only way to stop these errors from popping up is downgrading linux-firmware to version 20210315.3568f96-3.
[0] https://cdn.kernel.org/pub/linux/kernel … Log-5.12.7

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#68 2021-07-04 05:51:44

Dr. Banana
Member
Registered: 2021-07-04
Posts: 4

Re: AMD Ryzen 2700U graphics errors

How did you get

linux-firmware  20210315.3568f96-2

? I get a signature error when using

downgrade

.

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#69 2021-07-05 13:43:57

archcat
Member
Registered: 2021-07-05
Posts: 1

Re: AMD Ryzen 2700U graphics errors

Didn't experience the issue anymore with linux-firmware 20210315.3568f96-2, linux 5.12.14-tkg-bmq.
My CPU is AMD Ryzen 2700U

- edit
Still experiencing the issue, although with a *much* lower frequency

- edit 2
With the latest firmware (linux-firmware-git), haven't experienced it yet.

- edit 3
Crashes

Last edited by archcat (2021-08-23 20:17:08)

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#70 2021-07-06 14:07:10

MC2
Member
Registered: 2021-07-06
Posts: 4

Re: AMD Ryzen 2700U graphics errors

Same behavior started occuring to me. Never happend when running (and prior to):

linux 5.11.16.arch1-1
linux-firmware 20210315.3568f96-2
mesa 21.0.3-3

Some change was introduced after this which causes the issue.

Last edited by MC2 (2021-07-06 14:07:44)

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#71 2021-07-08 10:43:37

koroki
Member
Registered: 2013-08-03
Posts: 47

Re: AMD Ryzen 2700U graphics errors

archcat wrote:

Didn't experience the issue anymore with linux-firmware 20210315.3568f96-2, linux 5.12.14-tkg-bmq.
My CPU is AMD Ryzen 2700U

I thought the same, but I had finally problems in my Ryzen 2500U. I think problems are more rare with this combination, but exists.
I must download to 5.11.6 again...

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#72 2021-07-16 15:29:24

neemo
Member
Registered: 2021-07-16
Posts: 2

Re: AMD Ryzen 2700U graphics errors

Finally, I have no issues after trying linux-mainline (5.14rc1) for the past 4 days.
No sure which commit in 5.14 fixed the issue so it can be back-ported to stable.
I was having freezes multiple times daily prior to that for 2 months with 3400G.

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#73 2021-07-16 22:37:02

cyberrumor
Member
Registered: 2019-04-21
Posts: 12

Re: AMD Ryzen 2700U graphics errors

3400g here as well. Testing now. I'm so glad there's the aur, because I have no idea how to compile a kernel without makepkg lol. They can't release these kernels fast enough lately. It's been exciting feature after exciting feature, all plagued with bugs that will be fixed in the upcoming version tongue

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#74 2021-07-17 13:00:29

jpegxguy
Member
From: Earth
Registered: 2018-06-18
Posts: 35

Re: AMD Ryzen 2700U graphics errors

Yeah I stil lget freezes that cause glitches (transparent windows, not being able to click on things and the like) on 5.13. I'll try mainline 5.14 as well


hi

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#75 2021-07-17 20:40:02

cyberrumor
Member
Registered: 2019-04-21
Posts: 12

Re: AMD Ryzen 2700U graphics errors

I'm afraid to say that I'm not having issues (because of how many edits we have on posts proclaiming lack of issues), but so far, I'm not having any issues. Ryzen 5 3400g. Current versions of packages follow:

linux-mainline - 5.14rc1-1 (built it from the aur)
linux-firmware - 20210511.7685cf4-1
mesa - 21.1.4-1

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