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#26 2021-09-09 12:56:08

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

No I didn't but also I wouldn't know what to look for.
The GPU sits tight if you ask me

MSI Cause: This is a great Idea I will test this with a 60hz Screen. I have one.

Last edited by i34sti1337 (2021-09-09 13:15:26)

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#27 2021-09-09 21:16:08

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Another Try, Another Freeze; this time It even has a new Error. because of the NVIDIA Command startx -logverbose 6
and now I see the rest of the Error Message.

The Full Log is here.
https://pastebin.pl/view/619da66d

I don't like that, I don't like that at all.

Sep 09 22:58:37 seb kernel: NVRM: GPU at PCI:0000:01:00: GPU-17becba7-9540-63e6-c6a2-6f931a9958e3
Sep 09 22:58:38 seb kernel: NVRM: Xid (PCI:0000:01:00): 79, pid=490, GPU has fallen off the bus.
Sep 09 22:58:38 seb kernel: NVRM: GPU 0000:01:00.0: GPU has fallen off the bus.
Sep 09 22:58:38 seb kernel: NVRM: GPU 0000:01:00.0: GPU serial number is .
Sep 09 22:58:40 seb steam.desktop[2697]: STEAM_RUNTIME_HEAVY: ./steam-runtime-heavy
Sep 09 22:58:40 seb steam.desktop[2699]: ./steamwebhelper: symbol lookup error: /usr/lib/libfreetype.so.6: undefined symbol: hb_ot_tags_from_script_and_language
Sep 09 22:58:49 seb steam.desktop[2282]: ERROR: Can't load a null sound.
Sep 09 22:58:49 seb kernel: nvidia-modeset: ERROR: GPU:0: Failed to query display engine channel state: 0x0000c57e:0:0:0x0000000f
Sep 09 22:58:49 seb kernel: nvidia-modeset: ERROR: GPU:0: Failed to query display engine channel state: 0x0000c57e:0:0:0x0000000f
Sep 09 22:58:49 seb kernel: nvidia-modeset: ERROR: GPU:0: Failed to query display engine channel state: 0x0000c57e:0:0:0x0000000f
Sep 09 22:58:50 seb kernel: nvidia-gpu 0000:01:00.3: can't change power state from D3cold to D0 (config space inaccessible)
Sep 09 22:58:50 seb kernel: nvidia-gpu 0000:01:00.3: nv_msi_ht_cap_quirk_leaf+0x0/0x20 took 14267 usecs

Last edited by i34sti1337 (2021-09-09 21:28:57)

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#28 2021-09-09 21:50:26

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

The "Failed to query display engine channel state" and "can't change power state from D3cold to D0" and "nv_msi_ht_cap_quirk_leaf" stuff happens after and because the GPU fell off the bus (what means it disappeared from the system)
That's not really surprising.

The MSI gaming controller is still there, though?

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#29 2021-09-10 10:35:56

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I did not test it with the different screen yet, I will today

Last edited by i34sti1337 (2021-09-10 10:36:44)

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#30 2021-09-10 13:35:39

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

so I tested it with the smaller screern 1920x1080 Refreshrate: 60Hz and of course it was the MSI Screen hmm
This sucks that Screen is awesome. There is no way that can be fixed. Why MSI Why

No Errors or GPU fallen off the bus Entry and I Installed it with the normal Nvidia Package
https://pastebin.com/jNqVcQ48

Last edited by i34sti1337 (2021-09-10 13:37:03)

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#31 2021-09-10 13:51:15

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Hold your horses! ;-)
What if you drive the MSI Screen (why does it register as game controller?) at the lower resolution and refresh rate?

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#32 2021-09-10 14:35:36

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I don't know what you mean, but here is the device I was talking about


In BIOS (Apprently it's essential for a monitor these days -.-)
https://ibb.co/ZS2rPYJ

And in Windows 10
https://ibb.co/XY9rLw1

The Monitor is this one:
https://de.msi.com/Monitor/Optix-MAG322CQRV/Overview

There is no way I can stop that from happening.
It's integrated in the Hardware.

Last edited by i34sti1337 (2021-09-10 14:42:19)

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#33 2021-09-10 14:41:56

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

xrandr --output DP-1 --mode 1920x1080 --rate 60 # assuming the MSI is wired to DP-1, check "xrandr -q"

I'm not yet sure that the fake usb drive is the direct cause. Rendering a game at 4k/200Hz is considerably more demanding to the GPU that running it at FullHD/60Hz

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#34 2021-09-10 15:04:19

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Do you think it could work with DP? I use the HDMI Port and Cable.
But i try it.

Last edited by i34sti1337 (2021-09-10 15:05:44)

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#35 2021-09-10 15:20:11

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Same result with 1920x1080 and 60hz. Also it does not crash on Windows
And it's not 4k it's 2k QHD -> also known as 1440p

Last edited by i34sti1337 (2021-09-10 15:26:50)

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#36 2021-09-10 15:45:04

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Same result with 1920x1080 and 60hz.

Ok, so at least it's the stupid fake USB device.

If you

echo 0 | sudo tee /sys/devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8.1/1-8.1.3/authorized # check the journal for the actual bus address

and then play the game… does it still crash?

DisplayPort supports USB as well, so while it might be more stable, you won't be able to ignore the device this way.

Edit: do you have a dedicated usb connection from the monitor or is this some weird usb-over-cec stuff?

Last edited by seth (2021-09-10 15:46:20)

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#37 2021-09-10 18:54:03

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I missed a second connection cable which was plugged in: from the MSI Screen, which apparently was the MSI Gaming Controller, because it doesn't show the MSI Device anymore when I type in lsusb
Maybe it works when I plugged it off.

I will try it now. This could actually work!

Last edited by i34sti1337 (2021-09-10 19:58:48)

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#38 2021-09-10 19:31:23

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

It's getting more and more fun:

Now the /dev/sde is gone but it still freezes smile

Sep 10 21:17:20 seb kernel: NVRM: GPU at PCI:0000:01:00: GPU-17becba7-9540-63e6-c6a2-6f931a9958e3
Sep 10 21:17:20 seb kernel: NVRM: Xid (PCI:0000:01:00): 32, pid=2824, Channel ID 00000030 intr0 00040000
Sep 10 21:17:20 seb kernel: NVRM: Xid (PCI:0000:01:00): 32, pid=2824, Channel ID 00000030 intr0 00040000
Sep 10 21:18:11 seb kernel: NVRM: Xid (PCI:0000:01:00): 79, pid=0, GPU has fallen off the bus.
Sep 10 21:18:11 seb kernel: NVRM: GPU 0000:01:00.0: GPU has fallen off the bus.
Sep 10 21:18:11 seb kernel: [133B blob data]
Sep 10 21:18:11 seb kernel: NVRM: A GPU crash dump has been created. If possible, please run
                            NVRM: nvidia-bug-report.sh as root to collect this data before
                            NVRM: the NVIDIA kernel module is unloaded.
Sep 10 21:18:12 seb kernel: irq 16: nobody cared (try booting with the "irqpoll" option)
Sep 10 21:18:12 seb kernel: CPU: 4 PID: 0 Comm: swapper/4 Tainted: P           OE     5.14.2-arch1-2 #1 848e2e7fc8cf29819b6cce53109477af0de996f1
Sep 10 21:18:12 seb kernel: Hardware name: LENOVO 90JF005HGF/36E9, BIOS O3NKT30A 12/01/2020
Sep 10 21:18:12 seb kernel: Call Trace:
Sep 10 21:18:12 seb kernel:  <IRQ>
Sep 10 21:18:12 seb kernel:  dump_stack_lvl+0x46/0x5a
Sep 10 21:18:12 seb kernel:  __report_bad_irq+0x35/0xaa
Sep 10 21:18:12 seb kernel:  note_interrupt.cold+0xb/0x64
Sep 10 21:18:12 seb kernel:  handle_irq_event+0xa9/0xb0
Sep 10 21:18:12 seb kernel:  handle_fasteoi_irq+0x8a/0x1f0
Sep 10 21:18:12 seb kernel:  __common_interrupt+0x41/0xa0
Sep 10 21:18:12 seb kernel:  common_interrupt+0x7e/0xa0
Sep 10 21:18:12 seb kernel:  </IRQ>
Sep 10 21:18:12 seb kernel:  asm_common_interrupt+0x1e/0x40
Sep 10 21:18:12 seb kernel: RIP: 0010:cpuidle_enter_state+0xc7/0x380
Sep 10 21:18:12 seb kernel: Code: 8b 3d e5 71 7e 47 e8 88 7b 8a ff 49 89 c5 0f 1f 44 00 00 31 ff e8 a9 88 8a ff 45 84 ff 0f 85 da 01 00 00 fb 66 0f 1f 44 00 00 <45> 85 f6 0f 88 11 01 00 00 49 63 d6 4c 2b 2c 24 48 8d 04 52 48 8d
Sep 10 21:18:12 seb kernel: RSP: 0018:ffffb1f70014bea8 EFLAGS: 00200246
Sep 10 21:18:12 seb kernel: RAX: ffff89201ed2d700 RBX: 0000000000000008 RCX: 000000000000001f
Sep 10 21:18:12 seb kernel: RDX: 0000000000000000 RSI: 000000002d958513 RDI: 0000000000000000
Sep 10 21:18:12 seb kernel: RBP: ffff89201ed37f00 R08: 000000ea4fcdb054 R09: 0000000000000008
Sep 10 21:18:12 seb kernel: R10: 0000000000000003 R11: 0000000000000003 R12: ffffffffb9b49200
Sep 10 21:18:12 seb kernel: R13: 000000ea4fcdb054 R14: 0000000000000008 R15: 0000000000000000
Sep 10 21:18:12 seb kernel:  ? cpuidle_enter_state+0xb7/0x380
Sep 10 21:18:12 seb kernel:  cpuidle_enter+0x29/0x40
Sep 10 21:18:12 seb kernel:  do_idle+0x1e1/0x270
Sep 10 21:18:12 seb kernel:  cpu_startup_entry+0x19/0x20
Sep 10 21:18:12 seb kernel:  secondary_startup_64_no_verify+0xc2/0xcb
Sep 10 21:18:12 seb kernel: handlers:
Sep 10 21:18:12 seb kernel: [<0000000068cd52de>] i801_isr [i2c_i801]
Sep 10 21:18:12 seb kernel: Disabling IRQ #16
lines 5762-5824/5824 (END)

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#39 2021-09-10 22:18:44

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

DId you retry the other monitor to ensure the previous test wasn't a fluke?

Sep 10 21:18:12 seb kernel: RIP: 0010:cpuidle_enter_state+0xc7/0x380

https://wiki.archlinux.org/title/Intel_ … ete_freeze (ignore the baytrail part)

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#40 2021-09-11 11:29:47

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I tried both Monitors again.

The old one didn't crash; I played and went to bed without any freezes.
The MSI did crash even with the MSI Gaming Controller plugged off.

It seems I have to write to NVIDIA. It's an internal problem, we can't fix.

Last edited by i34sti1337 (2021-09-11 11:47:05)

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#41 2021-09-11 12:35:41

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

There used to be issues w/ certain monitors, but those were rather related to DP, not HDMI.
Regardless, do you use the same output (HDMI) and did you try DP?

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#42 2021-09-11 13:16:30

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Okay also the DP Output crashed. Back to the Start, i guess..

Last edited by i34sti1337 (2021-09-11 20:18:02)

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#43 2021-09-12 19:24:48

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I found the Solution!

Again I looked at the code for the nivida-installation

&
/usr/bin/ldconfig
/usr/bin/depmod -a

seems to fix it.

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#44 2021-09-12 19:40:38

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Unlikely.

How sure are you about (how long did you test) the other output?
(Since the problem doesn't seem to be reliably reproducible)

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#45 2021-09-12 22:14:04

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I played very long: I finished the game this evening.
I was out with friends before using the computer

I'm not sure what else would make it not crash other than those 2 commands.
Yes, I tried it without the installer and it works.

Last edited by i34sti1337 (2021-09-12 22:17:16)

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#46 2021-09-13 05:55:08

seth
Member
Registered: 2012-09-03
Posts: 25,134

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Cosmic rays. Room temperature dropped.
I'll point out that due to the unpredictable nature of your issue, you had previously considered random other stuff to be the solution.

ldconfig updates the linker cache and depmod the kernel module dependency/map.
This happens pretty much every time you install something relevant (notably the kernel or kernel modules) and if it didn't, you'd fail to load kernel modules/shared objects and that would not lead to the deescribed symptoms but an error message that the module/library could not be found.

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#47 2021-09-14 14:39:51

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

It's a secret cheat code from MSI

I contacted NVIDIA anyhow
https://forums.developer.nvidia.com/t/m … -01/189026

Maybe they will fix it in the next version.

Last edited by i34sti1337 (2021-09-14 14:43:27)

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#48 2021-09-19 01:37:48

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

I used the Linux Long Term Support Kernel and it seems to stop the freezes, why didn't I think of that more early.

EDIT: They updated the LTS Kernel Last Night; It doesn't work anymore.
still it works with the depmod thing.

Last edited by i34sti1337 (2021-09-20 09:54:06)

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#49 2021-09-26 21:17:21

i34sti1337
Member
Registered: 2021-08-18
Posts: 35

Re: [SOLVED] Freezes with MAG322CQRV & NVIDIA RTX 2070

Update: The Bug was finally fixed in NVIDIA Version 470.74 no freezes anymore smile

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