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#1 2010-11-09 11:09:33

whitetimer
Member
Registered: 2010-05-23
Posts: 207

[ SOLVED ] printer error message

Hi All

I have just installed arch 64 with openbox as a standalone WM.  I have samba & cups etc installed, but when i try to set up my network printer and try to print a test page, i get the following error message

'Unsupported format 'application/vnd.cups-banner'!'

I have search around but cant find any solutions that work ...  Can anyone help please ?

Many Thanks

Last edited by whitetimer (2010-11-09 19:40:17)

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#2 2010-11-09 13:06:20

pyther
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Registered: 2008-01-21
Posts: 1,395
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Re: [ SOLVED ] printer error message

Have you tried uninstalling/installing cups again? Also it would be helpful if you provide the full log file.


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#3 2010-11-09 15:08:12

whitetimer
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Registered: 2010-05-23
Posts: 207

Re: [ SOLVED ] printer error message

@pyther

Yes i tried to reinstall and still i get the same error message

This is my error log file

E [09/Nov/2010:13:02:42 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:02:42 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:13:54:17 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:54:17 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:13:58:34 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:58:34 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:18:13 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:14:18:13 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:19:19 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:19:19 +0000] [cups-deviced] PID 1695 (dnssd) stopped with status 1!
E [09/Nov/2010:14:20:38 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:21:34 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:14:25:14 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:25:21 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:25:21 +0000] [cups-deviced] PID 1763 (dnssd) stopped with status 1!
E [09/Nov/2010:14:27:31 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:27:31 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:33:01 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:33:01 +0000] [cups-deviced] PID 2003 (dnssd) stopped with status 1!
E [09/Nov/2010:14:44:25 +0000] Returning HTTP Forbidden for CUPS-Get-Devices (no URI) from localhost
E [09/Nov/2010:14:44:25 +0000] [CGI] CUPS-Get-Devices request failed with status 401: Forbidden
E [09/Nov/2010:14:45:07 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:52:39 +0000] Returning HTTP Forbidden for CUPS-Delete-Printer (ipp://localhost/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:54:55 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:54:55 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:55:30 +0000] Returning HTTP Forbidden for CUPS-Get-Devices (no URI) from localhost
E [09/Nov/2010:14:55:30 +0000] [CGI] CUPS-Get-Devices request failed with status 401: Forbidden
E [09/Nov/2010:15:03:39 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:15:03:39 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:15:05:33 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:15:05:43 +0000] Returning HTTP Forbidden for CUPS-Delete-Printer (ipp://localhost/printers/EpsonPrinter) from localhost

Many Thanks

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#4 2010-11-09 15:18:28

lagagnon
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From: an Island in the Pacific...
Registered: 2009-12-10
Posts: 1,087
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Re: [ SOLVED ] printer error message

Try adding "acl" to the options for the partition where your /var filesystem is located in your /etc/fstab file, for example:

/dev/sda1 / ext4 defaults,commit=60,nodiratime,noatime,acl 0 1

Philosophy is looking for a black cat in a dark room. Metaphysics is looking for a black cat in a dark room that isn't there. Religion is looking for a black cat in a dark room that isn't there and shouting "I found it!". Science is looking for a black cat in a dark room with a flashlight.

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#5 2010-11-09 15:28:35

pyther
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Registered: 2008-01-21
Posts: 1,395
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Re: [ SOLVED ] printer error message

I wouldn't add the acl mount option, unless if you need acls. Cups will work perfectly fine without acl support is the filesystem (you will just a get a few errors).

Can you tell us a bit about the printer setup? Is the printer connected to a windows machine? If that is the case you would use smb:/// with some different parameters. You would not use ipp://localhost:631/printers/EpsonPrinter


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Arch User since March 2005

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#6 2010-11-09 15:34:41

whitetimer
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Registered: 2010-05-23
Posts: 207

Re: [ SOLVED ] printer error message

yes the printer is attached to a windows box on a network.  i use smb://<BOX NAME><PRINTER NAME> and i still get the same error message ... I was trying to set up Arch & Openbox only but will go back to Arch & XFCE for now as i did not have any printer connection errors there ....

Many Thanks

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#7 2010-11-09 15:58:53

pyther
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Registered: 2008-01-21
Posts: 1,395
Website

Re: [ SOLVED ] printer error message

Can you post the error log when you use smb:/// I don't see any message about the error you describe in the error log you posted above.

Also please use the [ code ] blocks


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#8 2010-11-09 17:02:55

whitetimer
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Registered: 2010-05-23
Posts: 207

Re: [ SOLVED ] printer error message

I have just tried again with smb://<BOX NAME><PRINTER NAME> and this a the error log message

E [09/Nov/2010:16:13:44 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:13:44 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:20:10 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:20:10 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:41:06 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:41:06 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:48:42 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:48:42 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:54:21 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:54:21 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:58:58 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:58:58 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:59:55 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:16:59:55 +0000] [cups-deviced] PID 1741 (dnssd) stopped with status 1!
E [09/Nov/2010:17:01:17 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost

Many Thanks

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#9 2010-11-09 19:39:54

whitetimer
Member
Registered: 2010-05-23
Posts: 207

Re: [ SOLVED ] printer error message

Sorted the problem ...

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#10 2010-11-09 20:17:54

skunktrader
Member
From: Brisbane, Australia
Registered: 2010-02-14
Posts: 1,480

Re: [ SOLVED ] printer error message

Please post what you did to resolve the problem in case somebody else has the same problem in the future

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#11 2010-11-09 21:29:44

whitetimer
Member
Registered: 2010-05-23
Posts: 207

Re: [ SOLVED ] printer error message

Well i think what sorted the problem might have been to edit cupsd.conf

SystemGroup    lpadmin
listen localhost:631
listen *:631

I also had to install foomatic-filters & ghostscript too ....

The printer is perfect now.

I am going to be writing a noobies how to for Arch & Openbox soon ......

Last edited by whitetimer (2010-11-10 11:08:01)

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