[ SOLVED ] printer error message

whitetimer · 2010-11-09 11:09:33

Hi All

I have just installed arch 64 with openbox as a standalone WM. I have samba & cups etc installed, but when i try to set up my network printer and try to print a test page, i get the following error message

'Unsupported format 'application/vnd.cups-banner'!'

I have search around but cant find any solutions that work ... Can anyone help please ?

Many Thanks

Last edited by whitetimer (2010-11-09 19:40:17)

pyther · 2010-11-09 13:06:20

Have you tried uninstalling/installing cups again? Also it would be helpful if you provide the full log file.

whitetimer · 2010-11-09 15:08:12

@pyther

Yes i tried to reinstall and still i get the same error message

This is my error log file

E [09/Nov/2010:13:02:42 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:02:42 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:13:54:17 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:54:17 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:13:58:34 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:13:58:34 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:18:13 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:14:18:13 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:19:19 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:19:19 +0000] [cups-deviced] PID 1695 (dnssd) stopped with status 1!
E [09/Nov/2010:14:20:38 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:21:34 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:14:25:14 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:25:21 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:25:21 +0000] [cups-deviced] PID 1763 (dnssd) stopped with status 1!
E [09/Nov/2010:14:27:31 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:27:31 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:33:01 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:14:33:01 +0000] [cups-deviced] PID 2003 (dnssd) stopped with status 1!
E [09/Nov/2010:14:44:25 +0000] Returning HTTP Forbidden for CUPS-Get-Devices (no URI) from localhost
E [09/Nov/2010:14:44:25 +0000] [CGI] CUPS-Get-Devices request failed with status 401: Forbidden
E [09/Nov/2010:14:45:07 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:52:39 +0000] Returning HTTP Forbidden for CUPS-Delete-Printer (ipp://localhost/printers/EpsonPrinter) from localhost
E [09/Nov/2010:14:54:55 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:14:54:55 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:14:55:30 +0000] Returning HTTP Forbidden for CUPS-Get-Devices (no URI) from localhost
E [09/Nov/2010:14:55:30 +0000] [CGI] CUPS-Get-Devices request failed with status 401: Forbidden
E [09/Nov/2010:15:03:39 +0000] Unable to open listen socket for address :::631 - Address family not supported by protocol.
E [09/Nov/2010:15:03:39 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:15:05:33 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost
E [09/Nov/2010:15:05:43 +0000] Returning HTTP Forbidden for CUPS-Delete-Printer (ipp://localhost/printers/EpsonPrinter) from localhost

Many Thanks

lagagnon · 2010-11-09 15:18:28

Try adding "acl" to the options for the partition where your /var filesystem is located in your /etc/fstab file, for example:

/dev/sda1 / ext4 defaults,commit=60,nodiratime,noatime,acl 0 1

pyther · 2010-11-09 15:28:35

I wouldn't add the acl mount option, unless if you need acls. Cups will work perfectly fine without acl support is the filesystem (you will just a get a few errors).

Can you tell us a bit about the printer setup? Is the printer connected to a windows machine? If that is the case you would use smb:/// with some different parameters. You would not use ipp://localhost:631/printers/EpsonPrinter

whitetimer · 2010-11-09 15:34:41

yes the printer is attached to a windows box on a network. i use smb://<BOX NAME><PRINTER NAME> and i still get the same error message ... I was trying to set up Arch & Openbox only but will go back to Arch & XFCE for now as i did not have any printer connection errors there ....

Many Thanks

pyther · 2010-11-09 15:58:53

Can you post the error log when you use smb:/// I don't see any message about the error you describe in the error log you posted above.

Also please use the [ code ] blocks

whitetimer · 2010-11-09 17:02:55

I have just tried again with smb://<BOX NAME><PRINTER NAME> and this a the error log message

E [09/Nov/2010:16:13:44 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:13:44 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:20:10 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:20:10 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:41:06 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:41:06 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:48:42 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:48:42 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:54:21 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:54:21 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:58:58 +0000] Unable to open listen socket for address ::1:631 - Address family not supported by protocol.
E [09/Nov/2010:16:58:58 +0000] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported
E [09/Nov/2010:16:59:55 +0000] [CGI] Unable to create avahi client: Resource temporarily unavailable
E [09/Nov/2010:16:59:55 +0000] [cups-deviced] PID 1741 (dnssd) stopped with status 1!
E [09/Nov/2010:17:01:17 +0000] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/EpsonPrinter) from localhost

Many Thanks

whitetimer · 2010-11-09 19:39:54

Sorted the problem ...

skunktrader · 2010-11-09 20:17:54

Please post what you did to resolve the problem in case somebody else has the same problem in the future

whitetimer · 2010-11-09 21:29:44

Well i think what sorted the problem might have been to edit cupsd.conf

SystemGroup lpadmin
listen localhost:631
listen *:631

I also had to install foomatic-filters & ghostscript too ....

The printer is perfect now.

I am going to be writing a noobies how to for Arch & Openbox soon ......

Last edited by whitetimer (2010-11-10 11:08:01)

frozen · 2025-11-27 10:03:49

I had this problem and managed to figure it out.

What client-error-document-format-not-supported means is that cups failed to decode the file you sent it, now why would if fail to decode you ask? Because cups relies on something called filters to translate between different formats, your printer driver comes with a filter to converts each document that passes trough it into a language the printer understands (PostScript, EPL, CBJ, ESCP/E, etc.), but cups also needs filters that convert your input into an intermediate language that filter from the driver understands, and those filters are provided by the package cups-filters, without it you have to provide lpr with a file that matches one of the mime types that your driver natively supports.

TL;DR: Error client-error-document-format-not-supported / Unsupported format xx = pacman -S cups-filters

Last edited by frozen (2025-11-27 10:14:20)

WorMzy · 2025-11-27 21:21:55

Please pay attention to the age of topics and refrain from necrobumping.

Closing.

Arch Linux

#1 2010-11-09 11:09:33

[ SOLVED ] printer error message

#2 2010-11-09 13:06:20

Re: [ SOLVED ] printer error message

#3 2010-11-09 15:08:12

Re: [ SOLVED ] printer error message

#4 2010-11-09 15:18:28

Re: [ SOLVED ] printer error message

#5 2010-11-09 15:28:35

Re: [ SOLVED ] printer error message

#6 2010-11-09 15:34:41

Re: [ SOLVED ] printer error message

#7 2010-11-09 15:58:53

Re: [ SOLVED ] printer error message

#8 2010-11-09 17:02:55

Re: [ SOLVED ] printer error message

#9 2010-11-09 19:39:54

Re: [ SOLVED ] printer error message

#10 2010-11-09 20:17:54

Re: [ SOLVED ] printer error message

#11 2010-11-09 21:29:44

Re: [ SOLVED ] printer error message

#12 2025-11-27 10:03:49

Re: [ SOLVED ] printer error message

#13 2025-11-27 21:21:55

Re: [ SOLVED ] printer error message

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