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#1 2011-01-23 19:04:52

TFB
Member
Registered: 2010-02-27
Posts: 22

SOLVED: Cannot see certain characters

I'm using Firefox 4.0b9 (although I don't think this is the issue) and I have trouble seeing some characters.  Most often it's on my bank's website.  They show up as black diamonds with question marks in it.  The other issue I have is sometimes I get problems with glyphs (don't know what to call them).  It's basically a black outline square that looks like this:
____
|0 0|
|7 F|

Does my ASCII art impress you? tongue

Anyway, I have my rc.conf look like this:

LOCALE="en_US.UTF-8"
HARDWARECLOCK="UTC"
TIMEZONE="America/New_York"
KEYMAP="us"
CONSOLEFONT=
CONSOLEMAP=
USECOLOR="yes"

Not sure what's causing this issue.  Do I need to install more fonts?  Which ones?

Last edited by TFB (2011-01-23 20:34:41)

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#2 2011-01-23 19:08:56

litemotiv
Forum Fellow
Registered: 2008-08-01
Posts: 5,026

Re: SOLVED: Cannot see certain characters

Do you have DejaVu installed? That should be used as a sans-serif fallback in Firefox and supports many UTF-8 characters.


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#3 2011-01-23 19:09:39

karol
Archivist
Registered: 2009-05-06
Posts: 25,440

Re: SOLVED: Cannot see certain characters

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#4 2011-01-23 19:36:34

TFB
Member
Registered: 2010-02-27
Posts: 22

Re: SOLVED: Cannot see certain characters

I do have dejavu installed.

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#5 2011-01-23 19:39:15

karol
Archivist
Registered: 2009-05-06
Posts: 25,440

Re: SOLVED: Cannot see certain characters

Can you post links to some websites? Are those websites rendering OK in firefox 3.6?
What firefox settings do you have: do you allow webpages to choose their fonts or do you force your selection?

EDIT: I can't get firefox (both 3.6 and 4) to render it ('') right with my fonts, so I guess it's not your fault. Can somebody versed in webdevelopment tell me why would anyone use that character? Is it a kind of spacer?

EDIT2: Chromium gets it right.

Last edited by karol (2011-01-23 19:50:59)

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#6 2011-01-23 20:08:18

TFB
Member
Registered: 2010-02-27
Posts: 22

Re: SOLVED: Cannot see certain characters

Yes, it's a firefox bug it seems.  Chromium does get it right and I don't have FF 3.6.13 installed now.  In 4.0, I do have it set so sites can use their own fonts.

Unfortunately, I have only noticed it on my bank's website (viewing account info) and no, I'm not linking that here. lol

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#7 2011-01-23 20:10:32

DKnight
Member
Registered: 2010-12-23
Posts: 19

Re: SOLVED: Cannot see certain characters

Have you tried selecting different encodings from "View->Character Encoding" inside Firefox? maybe try autodetection?

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#8 2011-01-23 20:14:00

karol
Archivist
Registered: 2009-05-06
Posts: 25,440

Re: SOLVED: Cannot see certain characters

DKnight wrote:

Have you tried selecting different encodings from "View->Character Encoding" inside Firefox? maybe try autodetection?

It doesn't seem to help here.
Chromium renders it right with the default settings. Using (seemingly) the same settings in firefox doesn't work.

I don't think it's a big deal though.


If anybody wants to give it a shot, save this:

<html>
<head>
<meta http-equiv='Content-Type' content='text/html; charset=UTF-8' />
<title>Title</title>
</head>
<body>
Can you see me: &#x7f; ?
</body>
</html>

as something.html and open it in firefox. It should render as

Can you see me:   ?

not

Can you see me:  ?

Last edited by karol (2011-01-23 20:16:32)

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#9 2011-01-23 20:30:09

DKnight
Member
Registered: 2010-12-23
Posts: 19

Re: SOLVED: Cannot see certain characters

karol, testing that file with firefox gives me the |00/7F|, but testing it with Chromium I get a blank space. It must be a character that is missing from my fontpacks. Maybe in your system Chromium is picking a different font than Firefox, a font that has that weird |DEL| char.
But what kind of bank would use that in a page anyway? black diamonds with ? as described in the first post, I usually get that when the char encoding setting in firefox mismatchs the page's. It would be interesting if OP could provide a page with that problem, don't you have anything that's not inside your bank account session?

Last edited by DKnight (2011-01-23 20:32:21)

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#10 2011-01-23 20:34:24

TFB
Member
Registered: 2010-02-27
Posts: 22

Re: SOLVED: Cannot see certain characters

DKnight wrote:

Have you tried selecting different encodings from "View->Character Encoding" inside Firefox? maybe try autodetection?

Yes!  This works!  I set it to Western ISO-8859-1 and my bank data does show up correctly.  I'm not sure why it didn't auto-detect though.

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#11 2011-01-23 21:50:54

TFB
Member
Registered: 2010-02-27
Posts: 22

Re: SOLVED: Cannot see certain characters

Alright, this looks like the best I can do.  When I get to one of those sites, I just need to change the setting.  Kind of a pain but meh.

Thanks for all the help!

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#12 2011-01-23 21:53:44

litemotiv
Forum Fellow
Registered: 2008-08-01
Posts: 5,026

Re: SOLVED: Cannot see certain characters

TFB wrote:

Alright, this looks like the best I can do.  When I get to one of those sites, I just need to change the setting.  Kind of a pain but meh.

Thanks for all the help!

You could email the maintainers of those sites and ask them to change their encoding to utf-8.


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#13 2011-01-23 23:57:22

TFB
Member
Registered: 2010-02-27
Posts: 22

Re: SOLVED: Cannot see certain characters

litemotiv wrote:
TFB wrote:

Alright, this looks like the best I can do.  When I get to one of those sites, I just need to change the setting.  Kind of a pain but meh.

Thanks for all the help!

You could email the maintainers of those sites and ask them to change their encoding to utf-8.


LOL.  I just emailed my bank letting them know that UTF-8 is superior to iso-8859-1.  I'm not going to hold my breath.

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