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diegoxter

Member

From: Valencia, Venezuela

Registered: 2011-02-19

Posts: 11

Website

HP officejet 4355 doesn't gets detected

Well hello, this is my first post in the official forum, and well, it's a shame that it is because of a problem...

I have a HP Officejet 4355 All-In-One printer, that doesn't get detected, I tried following the wiki (with no changes), the troubleshooting solutions doesn't work either, I have tried all I read on the forum, installed foo2zjs, cups-usblp,  foomatic-db-foo2zjs, restarted the cups daemon several times, changed udev rules and nothing...

When the printer is plugged, this is what i get:

 dmesg | grep usb 
usb 3-1: new full speed USB device using uhci_hcd and address 7
usb 3-1: device descriptor read/64, error -71
usb 3-1: device descriptor read/64, error -71
usb 3-1: new full speed USB device using uhci_hcd and address 8
usb 3-1: device descriptor read/64, error -71
usb 3-1: device descriptor read/64, error -71
usb 3-1: new full speed USB device using uhci_hcd and address 9
usb 3-1: device not accepting address 9, error -71
usb 3-1: new full speed USB device using uhci_hcd and address 10

Just for the record: I used to have another arch install, my hard disk got damaged and have to reinstall, that install could detect the printer without unloading/blacklisting usblp, so i don't know what doesn't work, it used to work just fine without really changing anything...

It can be a hardware problem, i will test the printer in a windows machine...

Hope someone can help

PS: Sorry for the bad english

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"In brightest days, In darkest nights, no evil shall escape my sight!" Sheldon Cooper cuoting Green Lantern.

xamaco

Member

From: Corsica, France

Registered: 2010-04-05

Posts: 87

Re: HP officejet 4355 doesn't gets detected

Have you installed hplip :
Drivers for HP DeskJet, OfficeJet, Photosmart, Business Inkjet and some LaserJet

diegoxter

Member

From: Valencia, Venezuela

Registered: 2011-02-19

Posts: 11

Website

Re: HP officejet 4355 doesn't gets detected

Have you installed hplip :
Drivers for HP DeskJet, OfficeJet, Photosmart, Business Inkjet and some LaserJet

Yeah, even hp-toolbox doesn't detect the printer
But the web interface of cups it DOES detect it, but It wont pass from the direction of the printer...

http://img696.imageshack.us/img696/8981/printerw.png

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"In brightest days, In darkest nights, no evil shall escape my sight!" Sheldon Cooper cuoting Green Lantern.

diegoxter

Member

From: Valencia, Venezuela

Registered: 2011-02-19

Posts: 11

Website

Re: HP officejet 4355 doesn't gets detected

Nevermind, will use it via local network

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"In brightest days, In darkest nights, no evil shall escape my sight!" Sheldon Cooper cuoting Green Lantern.