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#1 2011-04-24 07:33:57
- Mais
- Member
- From: San Luis Obispo, California
- Registered: 2008-02-18
- Posts: 14
[Gnome 3] Failed to contact the accounts service
Hi all. I wanted to post here before filing a bug report to make sure I didn't do anything wrong.
Anyway, my issue is that when trying to open the "My Account" dialog from the user menu or system settings dialog I get the following error:
Failed to contact the accounts service
Please make sure that the AccountService is installed and enabled.
At first I thought it may be because I hadn't logged into any accounts on Empathy yet. So, I loaded up my GMail and AIM accounts, but that didn't fix it. I then started "People Nearby" thinking that the open desktop had something to do with this. That also did not work.
I have scoured Google and while a few people have reported this, I have seen no attempts to figure it out. Any thoughts on why this may be occuring?
Thanks
Last edited by Mais (2011-04-24 07:52:43)
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#2 2011-04-24 07:36:38
- Mais
- Member
- From: San Luis Obispo, California
- Registered: 2008-02-18
- Posts: 14
Re: [Gnome 3] Failed to contact the accounts service
Looking at my Empathy accounts list again, I see that People Nearby is always trying to connect. Is this normal? I know it shouldn't be trying to find a central service somewhere. Could this be the cause?
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#3 2011-04-24 07:45:57
- wonder
- Developer
- From: Bucharest, Romania
- Registered: 2006-07-05
- Posts: 5,941
- Website
Re: [Gnome 3] Failed to contact the accounts service
do you have telepathy-salut installed?
Give what you have. To someone, it may be better than you dare to think.
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#4 2011-04-24 07:49:07
- Mais
- Member
- From: San Luis Obispo, California
- Registered: 2008-02-18
- Posts: 14
Re: [Gnome 3] Failed to contact the accounts service
Yeah. Looking at other people's issues with empathy I think it may be a firewall issue. I opened UDP 5353 and TCP 5298, but that didn't solve the issue.
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#5 2011-04-24 07:51:41
- Mais
- Member
- From: San Luis Obispo, California
- Registered: 2008-02-18
- Posts: 14
Re: [Gnome 3] Failed to contact the accounts service
Ah. Simple solution that I can't believe I overlooked. I had to start the Avahi-Daemon service.
So, now People Nearby works, but I still have the same "Enable Account Service" error.
Last edited by Mais (2011-04-24 07:53:07)
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#6 2011-04-24 15:06:43
- Ledti
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- Registered: 2010-07-31
- Posts: 122
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Re: [Gnome 3] Failed to contact the accounts service
Do you have the accountsservice package installed? It's a dependency for gdm, but if you're not using gdm you need to install accountsservice separately.
It might be worth it to make the accountsservice package a dependency for gnome-shell since the settings dialog is a core feature... maybe I'll file a bug report.
Done: https://bugs.archlinux.org/task/23918
Last edited by Ledti (2011-04-24 18:09:06)
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