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#1 2011-09-08 16:39:05

ajd
Member
Registered: 2008-12-18
Posts: 11

Screen locks up, kernel oops with i915 drivers

Hi,

I'm using Arch Linux on a ThinkPad T420 with intel graphics. About once a week (five days of heavy computer use between the last two events), the screen locks up and forces a hard reboot. Virtual terminal switching is ineffective, the mouse doesn't move, etc.

The following is the entries from /var/log/kernel.log during the crash:

Sep  8 09:14:44 localhost kernel: [37220.566652] BUG: unable to handle kernel paging request at ffffc900145a1025
Sep  8 09:14:44 localhost kernel: [37220.566761] IP: [<ffffffff81225cf8>] memcpy+0x68/0x120
Sep  8 09:14:44 localhost kernel: [37220.566838] PGD 11d80f067 PUD 11d828067 PMD 115c8e067 PTE 0
Sep  8 09:14:44 localhost kernel: [37220.566923] Oops: 0002 [#1] PREEMPT SMP 
Sep  8 09:14:44 localhost kernel: [37220.566987] CPU 0 
Sep  8 09:14:44 localhost kernel: [37220.567014] Modules linked in: iwlagn mac80211 cfg80211 cbc md5 aesni_intel cryptd aes_x86_64 aes_generic ecb ecryptfs appletalk ipx p8022 psnap llc p8023 ipv6 snd_hda_codec_hdmi joydev snd_hda_codec_conexant arc4 snd_hda_inte
l snd_hda_codec snd_hwdep snd_pcm iTCO_wdt iTCO_vendor_support snd_timer firewire_ohci sg e1000e serio_raw thinkpad_acpi sdhci_pci sdhci tpm_tis mmc_core snd_page_alloc rfkill firewire_core tpm mei(C) snd i2c_i801 psmouse crc_itu_t pcspkr soundcore tpm_bios evdev
 ac nvram battery thermal processor wmi uvcvideo videodev media v4l2_compat_ioctl32 ext4 mbcache jbd2 crc16 sr_mod cdrom sd_mod ahci libahci libata scsi_mod ehci_hcd usbcore i915 drm_kms_helper drm intel_agp i2c_algo_bit button intel_gtt i2c_core video [last unlo
aded: cfg80211]
Sep  8 09:14:44 localhost kernel: [37220.568156] 
Sep  8 09:14:44 localhost kernel: [37220.568181] Pid: 3823, comm: X Tainted: G         C  3.0-ARCH #1 LENOVO 4177CTO/4177CTO
Sep  8 09:14:44 localhost kernel: [37220.568286] RIP: 0010:[<ffffffff81225cf8>]  [<ffffffff81225cf8>] memcpy+0x68/0x120
Sep  8 09:14:44 localhost kernel: [37220.568383] RSP: 0018:ffff88010a4dbcb0  EFLAGS: 00010287
Sep  8 09:14:44 localhost kernel: [37220.568445] RAX: ffffc900145a1000 RBX: 000000000000002d RCX: ffff880000000000
Sep  8 09:14:44 localhost kernel: [37220.568527] RDX: ffffffffffffffed RSI: ffff880040113a8d RDI: ffffc900145a102d
Sep  8 09:14:44 localhost kernel: [37220.568608] RBP: ffff88010a4dbd88 R08: 0077777777744c17 R09: 1d527677754c1520
Sep  8 09:14:44 localhost kernel: [37220.568689] R10: 5569360700000000 R11: 0f3858350d000014 R12: 0000000000000000
Sep  8 09:14:44 localhost kernel: [37220.568771] R13: 000000000eba102d R14: ffff88007bcc6000 R15: ffff880115d38820
Sep  8 09:14:44 localhost kernel: [37220.568854] FS:  00007ff778d40880(0000) GS:ffff88011e200000(0000) knlGS:0000000000000000
Sep  8 09:14:44 localhost kernel: [37220.568946] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Sep  8 09:14:44 localhost kernel: [37220.569013] CR2: ffffc900145a1025 CR3: 000000011637a000 CR4: 00000000000406f0
Sep  8 09:14:44 localhost kernel: [37220.569094] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Sep  8 09:14:44 localhost kernel: [37220.569176] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Sep  8 09:14:44 localhost kernel: [37220.569259] Process X (pid: 3823, threadinfo ffff88010a4da000, task ffff88010a50c0b0)
Sep  8 09:14:44 localhost kernel: [37220.569346] Stack:
Sep  8 09:14:44 localhost kernel: [37220.569382]  ffffffffa00a2468 ffff880115fcfd70 0000000000000000 2222222222222222
Sep  8 09:14:44 localhost kernel: [37220.569484]  0000160000000000 ffff880100001000 ffff8801160d4000 ffff88010d023a80
Sep  8 09:14:44 localhost kernel: [37220.569585]  00000000c00c6466 ffff88010a4dbd18 ffff880115d38820 ffff88010a4dbd38
Sep  8 09:14:44 localhost kernel: [37220.569685] Call Trace:
Sep  8 09:14:44 localhost kernel: [37220.569742]  [<ffffffffa00a2468>] ? i915_gem_pwrite_ioctl+0xcb8/0xd00 [i915]
Sep  8 09:14:44 localhost kernel: [37220.569839]  [<ffffffffa002e444>] drm_ioctl+0x3e4/0x4c0 [drm]
Sep  8 09:14:44 localhost kernel: [37220.569932]  [<ffffffffa00a17b0>] ? i915_gem_object_unpin+0xb0/0xb0 [i915]
Sep  8 09:14:44 localhost kernel: [37220.570018]  [<ffffffff8116951f>] do_vfs_ioctl+0x8f/0x500
Sep  8 09:14:44 localhost kernel: [37220.570085]  [<ffffffff81157b48>] ? vfs_read+0x148/0x180
Sep  8 09:14:44 localhost kernel: [37220.570151]  [<ffffffff81169a21>] sys_ioctl+0x91/0xa0
Sep  8 09:14:44 localhost kernel: [37220.570217]  [<ffffffff813f4a42>] system_call_fastpath+0x16/0x1b
Sep  8 09:14:44 localhost kernel: [37220.570287] Code: 20 73 d4 48 83 c2 20 eb 42 48 01 d6 48 01 d7 48 83 ea 20 48 83 ea 20 4c 8b 46 f8 4c 8b 4e f0 4c 8b 56 e8 4c 8b 5e e0 48 8d 76 e0 <4c> 89 47 f8 4c 89 4f f0 4c 89 57 e8 4c 89 5f e0 48 8d 7f e0 73 
Sep  8 09:14:44 localhost kernel: [37220.570791] RIP  [<ffffffff81225cf8>] memcpy+0x68/0x120
Sep  8 09:14:44 localhost kernel: [37220.570860]  RSP <ffff88010a4dbcb0>
Sep  8 09:14:44 localhost kernel: [37220.570902] CR2: ffffc900145a1025

I am not doing anything graphics-intensive when the crashes occur, although it seems to happen when I am moving the cursor. (I've never left the computer alone and come back and seen it locked up - it always has locked when I have been moving the mouse, then the mouse just stops and nothing works.) It seems like it occurs somewhat soon after I restore from hibernation - not immediately, but maybe fifteen minutes after.

Does anyone have any advice for how I could go about finding a solution to the problem? Is there any other information I could collect besides the log file? I haven't found other reports of it on the internet. Should I report a bug?

Thanks a lot for any pointers!

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#2 2011-09-19 11:08:08

phuse
Member
Registered: 2011-09-19
Posts: 1

Re: Screen locks up, kernel oops with i915 drivers

Hi!
Any news on this?
I'm using Arch x64 on a Dell Vostro. A similar crash happened yesterday for the first time, again today; here's my log:

Sep 19 12:20:38 localhost kernel: [ 5147.173996] BUG: unable to handle kernel paging request at ffffc900129a0000
Sep 19 12:20:38 localhost kernel: [ 5147.174106] IP: [<ffffffff81225c9b>] memcpy+0xb/0x120
Sep 19 12:20:38 localhost kernel: [ 5147.174183] PGD 11f020067 PUD 11f021067 PMD 117498067 PTE 0
Sep 19 12:20:38 localhost kernel: [ 5147.174270] Oops: 0002 [#1] PREEMPT SMP 
Sep 19 12:20:38 localhost kernel: [ 5147.174335] CPU 0 
Sep 19 12:20:38 localhost kernel: [ 5147.174363] Modules linked in: usbhid hid psmouse cryptd aes_x86_64 aes_generic ipt_REJECT xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack iptable_filter ip_tables x_tables reiserfs snd_hda_codec_hdmi snd_hda_codec_idt arc4 btusb iwlagn bluetooth dell_laptop iTCO_wdt snd_hda_intel snd_hda_codec iTCO_vendor_support sg snd_hwdep snd_pcm snd_timer snd soundcore r8169 mac80211 cfg80211 dell_wmi serio_raw sparse_keymap i2c_i801 rfkill snd_page_alloc mei(C) mii dcdbas wmi evdev thermal battery ac coretemp cpufreq_powersave cpufreq_ondemand acpi_cpufreq freq_table processor mperf fuse ext4 mbcache jbd2 crc16 sr_mod cdrom sd_mod xhci_hcd ahci libahci libata ehci_hcd scsi_mod usbcore i915 drm_kms_helper drm intel_agp i2c_algo_bit button intel_gtt i2c_core video
Sep 19 12:20:38 localhost kernel: [ 5147.175499] 
Sep 19 12:20:38 localhost kernel: [ 5147.175524] Pid: 1704, comm: X Tainted: G         C  3.0-ARCH #1 Dell Inc. Vostro 3550/0H2KXX
Sep 19 12:20:38 localhost kernel: [ 5147.175636] RIP: 0010:[<ffffffff81225c9b>]  [<ffffffff81225c9b>] memcpy+0xb/0x120
Sep 19 12:20:38 localhost kernel: [ 5147.175731] RSP: 0018:ffff880116303cb0  EFLAGS: 00010246
Sep 19 12:20:38 localhost kernel: [ 5147.175793] RAX: ffffc900129a0000 RBX: 0000000000000400 RCX: 0000000000000080
Sep 19 12:20:38 localhost kernel: [ 5147.175876] RDX: 0000000000000000 RSI: ffff88010a7690e8 RDI: ffffc900129a0000
Sep 19 12:20:38 localhost kernel: [ 5147.175958] RBP: ffff880116303d88 R08: 0000000000001000 R09: 0000160000000000
Sep 19 12:20:38 localhost kernel: [ 5147.176068] R10: 0000000000000000 R11: 0000000000000f18 R12: 0000000000000000
Sep 19 12:20:38 localhost kernel: [ 5147.176151] R13: 000000000cfa0400 R14: ffff880103053000 R15: ffff8801178e6820
Sep 19 12:20:38 localhost kernel: [ 5147.176235] FS:  00007f9d7709f880(0000) GS:ffff88011fa00000(0000) knlGS:0000000000000000
Sep 19 12:20:38 localhost kernel: [ 5147.176328] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Sep 19 12:20:38 localhost kernel: [ 5147.176395] CR2: ffffc900129a0000 CR3: 0000000117b65000 CR4: 00000000000406f0
Sep 19 12:20:38 localhost kernel: [ 5147.176477] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Sep 19 12:20:38 localhost kernel: [ 5147.176559] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Sep 19 12:20:38 localhost kernel: [ 5147.176642] Process X (pid: 1704, threadinfo ffff880116302000, task ffff88011440c0b0)
Sep 19 12:20:38 localhost kernel: [ 5147.176736] Stack:
Sep 19 12:20:38 localhost kernel: [ 5147.176764]  ffffffffa00a2468 ffff880117f8e840 0000000000000000 2222222222222222
Sep 19 12:20:38 localhost kernel: [ 5147.176868]  0000160000000000 ffff880100001000 ffff8801178e6820 ffff8801178e6800
Sep 19 12:20:38 localhost kernel: [ 5147.176970]  ffff8801178ec000 ffff880116303df0 00000000c0086457 ffff880116303d28
Sep 19 12:20:38 localhost kernel: [ 5147.177073] Call Trace:
Sep 19 12:20:38 localhost kernel: [ 5147.177133]  [<ffffffffa00a2468>] ? i915_gem_pwrite_ioctl+0xcb8/0xd00 [i915]
Sep 19 12:20:38 localhost kernel: [ 5147.177221]  [<ffffffff813f27ee>] ? mutex_unlock+0xe/0x10
Sep 19 12:20:38 localhost kernel: [ 5147.177300]  [<ffffffffa002e444>] drm_ioctl+0x3e4/0x4c0 [drm]
Sep 19 12:20:38 localhost kernel: [ 5147.177385]  [<ffffffffa00a17b0>] ? i915_gem_object_unpin+0xb0/0xb0 [i915]
Sep 19 12:20:38 localhost kernel: [ 5147.177471]  [<ffffffff8116951f>] do_vfs_ioctl+0x8f/0x500
Sep 19 12:20:38 localhost kernel: [ 5147.177539]  [<ffffffff81157b48>] ? vfs_read+0x148/0x180
Sep 19 12:20:38 localhost kernel: [ 5147.177605]  [<ffffffff81169a21>] sys_ioctl+0x91/0xa0
Sep 19 12:20:38 localhost kernel: [ 5147.177670]  [<ffffffff813f4a42>] system_call_fastpath+0x16/0x1b
Sep 19 12:20:38 localhost kernel: [ 5147.177741] Code: 58 2a 43 50 88 43 4e 48 83 c4 08 5b 5d c3 66 90 e8 0b fd ff ff eb e6 90 90 90 90 90 90 90 90 90 48 89 f8 89 d1 c1 e9 03 83 e2 07 <f3> 48 a5 89 d1 f3 a4 c3 20 48 83 ea 20 4c 8b 06 4c 8b 4e 08 4c 
Sep 19 12:20:38 localhost kernel: [ 5147.178250] RIP  [<ffffffff81225c9b>] memcpy+0xb/0x120
Sep 19 12:20:38 localhost kernel: [ 5147.178319]  RSP <ffff880116303cb0>
Sep 19 12:20:38 localhost kernel: [ 5147.178362] CR2: ffffc900129a0000

Yesterday I was away from the machine for 5 minutes, coming back it had crashed; today I was browsing. I can't confirm any relation to hibernation.

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#3 2011-09-21 02:35:45

tab1293
Member
Registered: 2011-08-31
Posts: 7

Re: Screen locks up, kernel oops with i915 drivers

I am getting screen lock ups as well but I can not find anything in the logs. This happens randomly and I can not find any correlation to the issue either.  Does anyone have any more info on this problem?

I have a Thinkpad T420 as well.

Last edited by tab1293 (2011-09-21 02:39:56)

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