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Hi all,
I have a Seagate FreeAgent Go 500 GB external USB 2 HDD in which I have stored some college related files, movies etc. In Linux alone (not in Windows 7) if I use the harddisk for some time it disconnects automatically and dmesg shows I/O error and some mtp-probe errors. Even if I remove and plug-in the HDD (same and diff USB port - immaterial), the light glows but no device entry is created in /dev for the device not even /dev/sdb or sdc. The drive is formatted as GPT with 5 partitions (all NTFS formatted mounted via ntfs-3g) but no operating systems are present (for data usage only).
The /var/log/messages error log is at http://paste2.org/p/1801975 .
My system info
keshav_pr@myhost ~ % uname -a
Linux myhost 3.1.3-1-ARCH #1 SMP PREEMPT Sun Nov 27 21:08:51 CET 2011 x86_64 Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz GenuineIntel GNU/Linuxkeshav_pr@myhost ~ % lspci -v
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
Subsystem: Dell Device 029f
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel modules: intel-agp
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 00002000-00002fff
Memory behind bridge: fc000000-fc0fffff
Prefetchable memory behind bridge: 00000000d0000000-00000000dfffffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 16
I/O ports at 1800 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 21
I/O ports at 1820 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at 1840 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) (prog-if 20 [EHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 19
Memory at fc504800 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
Subsystem: Dell Device 029f
Flags: bus master, fast devsel, latency 0, IRQ 48
Memory at fc500000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
Kernel modules: snd-hda-intel
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=03, sec-latency=0
I/O behind bridge: 00003000-00003fff
Memory behind bridge: f6000000-f7ffffff
Prefetchable memory behind bridge: 00000000f0000000-00000000f1ffffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=04, subordinate=05, sec-latency=0
I/O behind bridge: 00004000-00004fff
Memory behind bridge: f8000000-f9ffffff
Prefetchable memory behind bridge: 00000000f2000000-00000000f3ffffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=06, subordinate=07, sec-latency=0
I/O behind bridge: 00005000-00005fff
Memory behind bridge: fa000000-fbffffff
Prefetchable memory behind bridge: 00000000f4000000-00000000f5ffffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=08, subordinate=08, sec-latency=0
I/O behind bridge: 00006000-00006fff
Memory behind bridge: fc100000-fc1fffff
Prefetchable memory behind bridge: 00000000c0100000-00000000c02fffff
Capabilities: <access denied>
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 23
I/O ports at 1860 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 19
I/O ports at 1880 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) (prog-if 00 [UHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 18
I/O ports at 18a0 [size=32]
Capabilities: <access denied>
Kernel driver in use: uhci_hcd
Kernel modules: uhci-hcd
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) (prog-if 20 [EHCI])
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0, IRQ 23
Memory at fc504c00 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd
Kernel modules: ehci-hcd
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) (prog-if 01 [Subtractive decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=09, subordinate=09, sec-latency=32
Memory behind bridge: fc200000-fc2fffff
Capabilities: <access denied>
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
Subsystem: Dell Device 029f
Flags: bus master, medium devsel, latency 0
Capabilities: <access denied>
Kernel modules: iTCO_wdt
00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI Controller (rev 03) (prog-if 01 [AHCI 1.0])
Subsystem: Dell Device 029f
Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 45
I/O ports at 18f0 [size=8]
I/O ports at 18e4 [size=4]
I/O ports at 18e8 [size=8]
I/O ports at 18e0 [size=4]
I/O ports at 18c0 [size=32]
Memory at fc504000 (32-bit, non-prefetchable) [size=2K]
Capabilities: <access denied>
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
Subsystem: Dell Device 029f
Flags: medium devsel, IRQ 19
Memory at c0000000 (64-bit, non-prefetchable) [size=256]
I/O ports at 1c00 [size=32]
Kernel driver in use: i801_smbus
Kernel modules: i2c-i801keshav_pr@myhost ~ % lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 05ca:18a0 Ricoh Co., Ltd
Bus 005 Device 002: ID 08ff:2810 AuthenTec, Inc. AES2810
Bus 007 Device 003: ID 192f:0416 Avago Technologies, Pte.
Bus 002 Device 003: ID 0bc2:2101 Seagate RSS LLC
Bus 003 Device 006: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 003 Device 007: ID 413c:8157 Dell Computer Corp. Integrated Keyboard
Bus 003 Device 008: ID 413c:8158 Dell Computer Corp. Integrated Touchpad / Trackstick
Bus 003 Device 009: ID 413c:8156 Dell Computer Corp. Wireless 370 Bluetooth Mini-card"lsusb -v" output of the USB HDD (got the info while the drive is working - just restarted)
Bus 002 Device 003: ID 0bc2:2101 Seagate RSS LLC
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0bc2 Seagate RSS LLC
idProduct 0x2101
bcdDevice 1.38
iManufacturer 1 Seagate
iProduct 2 FreeAgent Go
iSerial 3 2GE3XBW0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0x80
(Bus Powered)
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk (Zip)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0000
(Bus Powered)hwinfo output of the USB HDD (got the info while the drive is working - just restarted)
54: SCSI 600.0: 10600 Disk
[Created at block.245]
Unique ID: FKGF.s8t98kT9zd7
Parent ID: 5YuN.GuCGqM+70vB
SysFS ID: /class/block/sdb
SysFS BusID: 6:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0/host6/target6:0:0/6:0:0:0
Hardware Class: disk
Model: "Seagate FreeAgent Go"
Vendor: usb 0x0bc2 "Seagate"
Device: usb 0x2101 "FreeAgent Go"
Revision: "0138"
Serial ID: "2GE3XBW0"
Driver: "usb-storage", "sd"
Driver Modules: "usb_storage"
Device File: /dev/sdb
Device Files: /dev/sdb, /dev/disk/by-id/ata-ST9500325AS_5VE4EYMQ, /dev/disk/by-id/scsi-SSeagate_FreeAgent_Go_2GE3XBW0, /dev/disk/by-id/wwn-0x5000c5001944ba33, /dev/disk/by-path/pci-0000:00:1d.7-usb-0:1:1.0-scsi-0:0:0:0
Device Number: block 8:16-8:31
Geometry (Logical): CHS 60801/255/63
Size: 976773166 sectors a 512 bytes
Capacity: 465 GB (500107860992 bytes)
Speed: 480 Mbps
Module Alias: "usb:v0BC2p2101d0138dc00dsc00dp00ic08isc06ip50"
Driver Info #0:
Driver Status: usb_storage is active
Driver Activation Cmd: "modprobe usb_storage"
Driver Info #1:
Driver Status: uas is not active
Driver Activation Cmd: "modprobe uas"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #25 (USB Controller)No idea whats wrong. Please help me. Thanks in advance.
PS: Also anyone knows how to enable windows_names mount option https://bbs.archlinux.org/viewtopic.php?id=123320
Last edited by the.ridikulus.rat (2011-11-29 14:06:31)
Offline
Still causing errors
dmesg output
[13042.478759] usb 2-1: reset high-speed USB device number 4 using ehci_hcd
[13047.605520] usb 2-1: device firmware changed
[13047.605549] usb 2-1: USB disconnect, device number 4
[13047.605671] sd 6:0:0:0: Device offlined - not ready after error recovery
[13047.608730] sd 6:0:0:0: [sdb] Unhandled error code
[13047.608734] sd 6:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
[13047.608739] sd 6:0:0:0: [sdb] CDB: cdb[0]=0x28: 28 00 0b 3b 16 d8 00 00 f0 00
[13047.608752] end_request: I/O error, dev sdb, sector 188421848
[13047.608758] Buffer I/O error on device sdb2, logical block 3781401
[13047.608763] Buffer I/O error on device sdb2, logical block 3781402
[13047.608767] Buffer I/O error on device sdb2, logical block 3781403
[13047.608771] Buffer I/O error on device sdb2, logical block 3781404
[13047.608775] Buffer I/O error on device sdb2, logical block 3781405
[13047.608779] Buffer I/O error on device sdb2, logical block 3781406
[13047.608783] Buffer I/O error on device sdb2, logical block 3781407
[13047.608787] Buffer I/O error on device sdb2, logical block 3781408
[13047.608791] Buffer I/O error on device sdb2, logical block 3781409
[13047.608795] Buffer I/O error on device sdb2, logical block 3781410
[13047.608822] end_request: I/O error, dev sdb, sector 0
[13047.608831] sd 6:0:0:0: [sdb] Unhandled error code
[13047.608833] sd 6:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
[13047.608836] sd 6:0:0:0: [sdb] CDB: cdb[0]=0x28: 28 00 0b 3b 17 c8 00 00 10 00
[13047.608843] end_request: I/O error, dev sdb, sector 188422088
[13047.630770] sd 6:0:0:0: [sdb] Synchronizing SCSI cache
[13047.630823] sd 6:0:0:0: [sdb] Result: hostbyte=0x01 driverbyte=0x00
[13047.735414] usb 2-1: new high-speed USB device number 7 using ehci_hcd
[13053.015450] usb 2-1: unable to read config index 0 descriptor/start: -110
[13053.015454] usb 2-1: chopping to 0 config(s)
[13063.035321] usb 2-1: no configuration chosen from 0 choices
[13063.035378] usb 2-1: USB disconnect, device number 7
[13068.062105] usb 2-1: new high-speed USB device number 8 using ehci_hcd
[13073.185481] usb 2-1: unable to read config index 0 descriptor/start: -110
[13073.185486] usb 2-1: chopping to 0 config(s)
[13088.185958] usb 2-1: no configuration chosen from 0 choicesudevadm info output
looking at device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0/host6/target6:0:0/6:0:0:0/block/sdb':
KERNEL=="sdb"
SUBSYSTEM=="block"
DRIVER==""
ATTR{range}=="16"
ATTR{ext_range}=="256"
ATTR{removable}=="0"
ATTR{ro}=="0"
ATTR{size}=="976773166"
ATTR{alignment_offset}=="0"
ATTR{discard_alignment}=="0"
ATTR{capability}=="50"
ATTR{stat}==" 1473 45124 52905 15053 2 0 0 0 0 6363 15050"
ATTR{inflight}==" 0 0"
ATTR{events}==""
ATTR{events_async}==""
ATTR{events_poll_msecs}=="-1"
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0/host6/target6:0:0/6:0:0:0':
KERNELS=="6:0:0:0"
SUBSYSTEMS=="scsi"
DRIVERS=="sd"
ATTRS{device_blocked}=="0"
ATTRS{type}=="0"
ATTRS{scsi_level}=="3"
ATTRS{vendor}=="Seagate "
ATTRS{model}=="FreeAgent Go "
ATTRS{rev}=="0138"
ATTRS{state}=="running"
ATTRS{timeout}=="30"
ATTRS{iocounterbits}=="32"
ATTRS{iorequest_cnt}=="0x643"
ATTRS{iodone_cnt}=="0x643"
ATTRS{ioerr_cnt}=="0x15"
ATTRS{evt_media_change}=="0"
ATTRS{queue_depth}=="1"
ATTRS{queue_type}=="none"
ATTRS{max_sectors}=="240"
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0/host6/target6:0:0':
KERNELS=="target6:0:0"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0/host6':
KERNELS=="host6"
SUBSYSTEMS=="scsi"
DRIVERS==""
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1/2-1:1.0':
KERNELS=="2-1:1.0"
SUBSYSTEMS=="usb"
DRIVERS=="usb-storage"
ATTRS{bInterfaceNumber}=="00"
ATTRS{bAlternateSetting}==" 0"
ATTRS{bNumEndpoints}=="02"
ATTRS{bInterfaceClass}=="08"
ATTRS{bInterfaceSubClass}=="06"
ATTRS{bInterfaceProtocol}=="50"
ATTRS{supports_autosuspend}=="1"
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2/2-1':
KERNELS=="2-1"
SUBSYSTEMS=="usb"
DRIVERS=="usb"
ATTRS{configuration}==""
ATTRS{bNumInterfaces}==" 1"
ATTRS{bConfigurationValue}=="1"
ATTRS{bmAttributes}=="80"
ATTRS{bMaxPower}=="100mA"
ATTRS{urbnum}=="4812"
ATTRS{idVendor}=="0bc2"
ATTRS{idProduct}=="2101"
ATTRS{bcdDevice}=="0138"
ATTRS{bDeviceClass}=="00"
ATTRS{bDeviceSubClass}=="00"
ATTRS{bDeviceProtocol}=="00"
ATTRS{bNumConfigurations}=="1"
ATTRS{bMaxPacketSize0}=="64"
ATTRS{speed}=="480"
ATTRS{busnum}=="2"
ATTRS{devnum}=="3"
ATTRS{devpath}=="1"
ATTRS{version}==" 2.00"
ATTRS{maxchild}=="0"
ATTRS{quirks}=="0x0"
ATTRS{avoid_reset_quirk}=="0"
ATTRS{authorized}=="1"
ATTRS{manufacturer}=="Seagate "
ATTRS{product}=="FreeAgent Go "
ATTRS{serial}=="2GE3XBW0"
looking at parent device '/devices/pci0000:00/0000:00:1d.7/usb2':
KERNELS=="usb2"
SUBSYSTEMS=="usb"
DRIVERS=="usb"
ATTRS{configuration}==""
ATTRS{bNumInterfaces}==" 1"
ATTRS{bConfigurationValue}=="1"
ATTRS{bmAttributes}=="e0"
ATTRS{bMaxPower}==" 0mA"
ATTRS{urbnum}=="75"
ATTRS{idVendor}=="1d6b"
ATTRS{idProduct}=="0002"
ATTRS{bcdDevice}=="0302"
ATTRS{bDeviceClass}=="09"
ATTRS{bDeviceSubClass}=="00"
ATTRS{bDeviceProtocol}=="00"
ATTRS{bNumConfigurations}=="1"
ATTRS{bMaxPacketSize0}=="64"
ATTRS{speed}=="480"
ATTRS{busnum}=="2"
ATTRS{devnum}=="1"
ATTRS{devpath}=="0"
ATTRS{version}==" 2.00"
ATTRS{maxchild}=="6"
ATTRS{quirks}=="0x0"
ATTRS{avoid_reset_quirk}=="0"
ATTRS{authorized}=="1"
ATTRS{manufacturer}=="Linux 3.2.1-1-ARCH ehci_hcd"
ATTRS{product}=="EHCI Host Controller"
ATTRS{serial}=="0000:00:1d.7"
ATTRS{authorized_default}=="1"
looking at parent device '/devices/pci0000:00/0000:00:1d.7':
KERNELS=="0000:00:1d.7"
SUBSYSTEMS=="pci"
DRIVERS=="ehci_hcd"
ATTRS{vendor}=="0x8086"
ATTRS{device}=="0x293a"
ATTRS{subsystem_vendor}=="0x1028"
ATTRS{subsystem_device}=="0x029f"
ATTRS{class}=="0x0c0320"
ATTRS{irq}=="23"
ATTRS{local_cpus}=="00000000,00000003"
ATTRS{local_cpulist}=="0-1"
ATTRS{numa_node}=="-1"
ATTRS{dma_mask_bits}=="32"
ATTRS{consistent_dma_mask_bits}=="32"
ATTRS{broken_parity_status}=="0"
ATTRS{msi_bus}==""
ATTRS{companion}==""
ATTRS{uframe_periodic_max}=="100"
looking at parent device '/devices/pci0000:00':
KERNELS=="pci0000:00"
SUBSYSTEMS==""
DRIVERS==""Offline
None of the methods mentioned at http://www.nslu2-linux.org/wiki/FAQ/Dea … eFreeAgent work for me.
/etc/udev/rules.d/seagate.rules
SUBSYSTEMS=="scsi",DRIVERS=="sd",ATTRS{vendor}=="Seagate*",ATTRS{model}=="FreeAgent*",
RUN+="/bin/bash -c 'echo 1 > /sys/class/scsi_disk/%k/allow_restart'"
RUN+="/bin/bash -c 'echo 128 > /sys/block/%k/device/max_sectors'"Offline