Spotify-beta does not start

Sam Vimes · 2012-03-25 14:21:50

Hello,
I installed spotify-beta from AUR. When I start spotify from terminal i get the following error:

/usr/share/spotify/spotify: /usr/lib/libcrypto.so.0.9.8: no version information available (required by /usr/share/spotify/spotify)
/usr/share/spotify/spotify: /usr/lib/libssl.so.0.9.8: no version information available (required by /usr/share/spotify/spotify)
14:11:36.405 I [breakpad.cpp:61] Registered Breakpad for product: spotify

14:11:36.406 I [translate.cpp:130] Reloading language file
14:11:36.407 I [breakpad.cpp:200] Searching for crashdumps: /home/sam/.cache/spotify/*.dmp

14:11:36.509 A [CefModule.cpp:324] Check failed: g_cef_handle: 
[0325/161136:ERROR:object_proxy.cc(239)] Failed to call method: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

The normal spotify version (0.6) starts without problems. If i start spotify two times i get the message "Spotify is already running, but not responding. Please close it and try again"

xhochy · 2012-03-25 14:26:04

Could you please try if this might be a problem with the missing version information?

I've made a patched version of openssl098, you may give it a try:

https://github.com/downloads/xhochy/arc … src.tar.gz

pyther · 2012-03-25 14:36:15

Just to be clear, how are you launching spotify? Via /usr/bin/spotify?

Also what DE/WM are you using?

Sam Vimes · 2012-03-25 14:49:41

yes, /usr/bin/spotify. I'm using KDE 4.8.1.

@xhochy I don't know, what I'm doing wrong, but makepkg -s always fails with the message

NOTE: If in doubt, on Unix-ish systems use './config'.

after naming a lot of compilers. Do i need to specify one in the PKGBUILD? How do I do it?

xhochy · 2012-03-25 14:56:37

I assume that you have 32bit system?

I fixed the build for 32bit and you can get the new PKGBUILD at
https://github.com/xhochy/archlinux-pkg … openssl098

Sam Vimes · 2012-03-25 15:24:11

i installed your package and the output has changed a bit, but spotify won't start nevertheless:

15:35:11.160 I [breakpad.cpp:61] Registered Breakpad for product: spotify

15:35:11.161 I [translate.cpp:130] Reloading language file
15:35:11.162 I [breakpad.cpp:200] Searching for crashdumps: /home/sam/.cache/spotify/*.dmp

15:35:11.264 A [CefModule.cpp:324] Check failed: g_cef_handle: 
[0325/173511:ERROR:object_proxy.cc(239)] Failed to call method: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

pyther · 2012-03-25 15:31:13

Are you perhaps behind a weird firewall or something? I get the same output as you, but then it says it attempts to connect.

15:28:45.071 A [CefModule.cpp:324] Check failed: g_cef_handle: 
[0325/112845:ERROR:object_proxy.cc(239)] Failed to call method: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
15:28:45.380 I [ap:1787] Connecting to AP C10.spotify.com:4070
15:28:45.385 I [mainview:950] Registering bundled app profile-header with version 0
15:28:45.385 I [mainview:950] Registering bundled app import with version 0
15:28:45.385 I [mainview:950] Registering bundled app search-dropdown with version 0
15:28:45.385 I [mainview:950] Registering bundled app feed with version 1
15:28:45.385 I [mainview:950] Registering bundled app html with version 0
15:28:45.385 I [mainview:950] Registering bundled app people with version 0
15:28:45.385 I [mainview:950] Registering bundled app install with version 0
15:28:45.385 I [mainview:950] Registering bundled app profile with version 0
15:28:45.386 I [mainview:950] Registering bundled app search-header with version 0
15:28:45.386 I [mainview:950] Registering bundled app finder with version 3
15:28:45.386 I [mainview:950] Registering bundled app home with version 5
15:28:45.386 I [mainview:950] Registering bundled app radio with version 0
15:28:45.386 I [mainview:950] Registering bundled app album-header with version 0
15:28:45.386 I [mainview:950] Registering bundled app subscribe-popup with version 0
15:28:45.386 I [AppBundle.cpp:27] Loaded bundle for import.
15:28:45.390 I [AppBundle.cpp:27] Loaded bundle for People.
15:28:45.410 I [AppBundle.cpp:27] Loaded bundle for App Finder.
15:28:45.410 I [AppBundle.cpp:27] Loaded bundle for Radio.
15:28:45.434 W [zipreader.cpp:147] [zip] file not found in archive: en.loc/assets/img/app-finder-18.png
.....

EDIT: Does telnet C10.spotify.com 4070 allow your to connect?

Last edited by pyther (2012-03-25 15:32:42)

Sam Vimes · 2012-03-25 15:32:24

No, not really And the normal spotify version wouldn't work in this case, would it?

pyther · 2012-03-25 15:33:01

Does telnet C10.spotify.com 4070 allow your to connect?

xhochy · 2012-03-25 15:34:06

Does it just not start or is Spotify segfaulting?

If there are Segmentation faults, could you try to start it with gdb?

LD_LIBRARY_PATH="/usr/share/spotify/libs/" gdb /usr/share/spotify/spotify
(gdb) run
.....wait until it crashes
(gdb) bt

and post the output after "(gdb) bt". This may give a hint which library is the problem.

Last edited by xhochy (2012-03-25 15:35:04)

Sam Vimes · 2012-03-25 15:37:30

@pyther it seems to work

@xhochy hm, the strange thing is that it doesn't seem to crash:

Starting program: /usr/share/spotify/spotify 
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/libthread_db.so.1".
15:47:24.282 I [breakpad.cpp:61] Registered Breakpad for product: spotify

[New Thread 0xb0079b40 (LWP 2534)]
[New Thread 0xafff8b40 (LWP 2535)]
15:47:24.285 I [translate.cpp:130] Reloading language file
[New Thread 0xaff77b40 (LWP 2536)]
15:47:24.287 I [breakpad.cpp:200] Searching for crashdumps: /home/sam/.cache/spotify/*.dmp

15:47:24.408 A [CefModule.cpp:324] Check failed: g_cef_handle: 
[New Thread 0xafc6cb40 (LWP 2537)]
[New Thread 0xaf46bb40 (LWP 2538)]
[New Thread 0xacf24b40 (LWP 2553)]
[New Thread 0xac723b40 (LWP 2554)]
[0325/174726:ERROR:object_proxy.cc(239)] Failed to call method: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
[New Thread 0xabf22b40 (LWP 2557)]
[New Thread 0xab721b40 (LWP 2558)]
[New Thread 0xaaf20b40 (LWP 2559)]

after this, nothing happens
when i quit it with CTRL+C and type in bt afterwards i get the following messages:

Program received signal SIGINT, Interrupt.
0xb7fdd424 in __kernel_vsyscall ()                                           
(gdb) bt                                                                     
#0  0xb7fdd424 in __kernel_vsyscall ()                                       
#1  0xb2568860 in poll () from /lib/libc.so.6                                
#2  0xb572516b in g_poll () from /usr/lib/libglib-2.0.so.0                   
#3  0xb57166b6 in ?? () from /usr/lib/libglib-2.0.so.0
#4  0xb5716a4a in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#5  0xb281b2c5 in ?? () from /usr/share/spotify/libcef.so
#6  0xb281a984 in ?? () from /usr/share/spotify/libcef.so
#7  0xb281aa84 in ?? () from /usr/share/spotify/libcef.so
#8  0xb2844b2f in ?? () from /usr/share/spotify/libcef.so
#9  0xb2844bf6 in ?? () from /usr/share/spotify/libcef.so
#10 0xb2f46b7f in ?? () from /usr/share/spotify/libcef.so
#11 0xb2f3f62a in ?? () from /usr/share/spotify/libcef.so
#12 0xb28149cc in cef_run_message_loop () from /usr/share/spotify/libcef.so
#13 0x0806fa62 in ?? ()
#14 0x0809434e in ?? ()
#15 0x08072c88 in ?? ()
#16 0xb24a2483 in __libc_start_main () from /lib/libc.so.6
#17 0x08063331 in _start ()

Last edited by Sam Vimes (2012-03-25 15:39:04)

pyther · 2012-03-25 15:38:59

Does the program hang or does it exit cleanly? What is the return code?

Sam Vimes · 2012-03-25 15:40:04

Ups, sorry, i just edited the previous post. Is this the answer to your question? Which return code do you mean?

pyther · 2012-03-25 15:43:08

Kinda. The backtrace doesn't mean much to me, unfortunately. Have you tried rebuilding spotify-beta and reinstalling the package? Perhaps there is just a corrupt file.

Sam Vimes · 2012-03-25 15:56:28

yes, i tied rebuilding several times, but it didn't work. I have no idea why it doesn't work...
But thank you for your help so far!

xhochy · 2012-03-25 16:01:31

Just another try:
Could you check using `lsof -i tcp | grep spotify | grep -v ESTABLISHED | grep -v LISTEN` if there any dangling TCP connections?

Sam Vimes · 2012-03-25 16:03:02

Hm, no output. Is this a good sign?

xhochy · 2012-03-25 16:04:15

Sam Vimes wrote:

Hm, no output. Is this a good sign?

Yes and No: Just indicates that this problem may not be network related...

pyther · 2012-03-25 17:47:34

For kicks try without Ubuntu's qtwebkit library.

cd /usr/share/spotify/libs/
rm libQtWebKit.so.4
rm libQtWebKit.so.4.9.0

If there is no difference, just reinstall the pkg to restore the files.

Sam Vimes · 2012-03-25 17:55:11

it didn't make a difference..

pyther · 2012-03-25 17:58:33

Perhaps you can try another DE/WM? Not that it should make a difference, but I'm not really sure what's going on.

Does dmesg, perhaps show an interesting errors? Possibly I/O related?

Sam Vimes · 2012-03-25 18:18:45

it doesn't work in other DEs and WMs as well...
could this part of dmesg be relevant?

[ 3981.734009] appset-qt[5348]: segfault at 0 ip b6bf4ca5 sp bff37b00 error 4 in libQtWebKit.so.4.9.0[b5b7b000+16bd000]

pyther · 2012-03-25 18:27:19

That is relevant. The question is did that error occur before/after you removed the qtwebkit library from /usr/share/spotify/libs?

Assuming you've reinstalled (spotify-beta), if you run spotify do you get that message again in dmesg?

There have been some reports of the arch's qtwebkit lib crashing spotify (the reason we use the version from ubuntu).

Sam Vimes · 2012-03-25 19:40:08

This error occured after reinstalling the package, but i get the same error after removing the libs.

MorningWood · 2012-03-27 03:08:42

I am also have the same problem. I am on an x64 system.

Arch Linux

#1 2012-03-25 14:21:50

Spotify-beta does not start

#2 2012-03-25 14:26:04

Re: Spotify-beta does not start

#3 2012-03-25 14:36:15

Re: Spotify-beta does not start

#4 2012-03-25 14:49:41

Re: Spotify-beta does not start

#5 2012-03-25 14:56:37

Re: Spotify-beta does not start

#6 2012-03-25 15:24:11

Re: Spotify-beta does not start

#7 2012-03-25 15:31:13

Re: Spotify-beta does not start

#8 2012-03-25 15:32:24

Re: Spotify-beta does not start

#9 2012-03-25 15:33:01

Re: Spotify-beta does not start

#10 2012-03-25 15:34:06

Re: Spotify-beta does not start

#11 2012-03-25 15:37:30

Re: Spotify-beta does not start

#12 2012-03-25 15:38:59

Re: Spotify-beta does not start

#13 2012-03-25 15:40:04

Re: Spotify-beta does not start

#14 2012-03-25 15:43:08

Re: Spotify-beta does not start

#15 2012-03-25 15:56:28

Re: Spotify-beta does not start

#16 2012-03-25 16:01:31

Re: Spotify-beta does not start

#17 2012-03-25 16:03:02

Re: Spotify-beta does not start

#18 2012-03-25 16:04:15

Re: Spotify-beta does not start

#19 2012-03-25 17:47:34

Re: Spotify-beta does not start

#20 2012-03-25 17:55:11

Re: Spotify-beta does not start

#21 2012-03-25 17:58:33

Re: Spotify-beta does not start

#22 2012-03-25 18:18:45

Re: Spotify-beta does not start

#23 2012-03-25 18:27:19

Re: Spotify-beta does not start

#24 2012-03-25 19:40:08

Re: Spotify-beta does not start

#25 2012-03-27 03:08:42

Re: Spotify-beta does not start

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