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#1 2012-04-22 06:34:51

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Firefox: 11.0-3 crashes randomly[SOLVED]

I recently updated Firefox and without warning the browser disappears/crashes. I haven't been able to find any threads related to this particular problem... however... if anyone knows of a bug report or a useful thread please let me know. Is this related to flash?

Last edited by rg_arc (2012-04-25 22:30:58)

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#2 2012-04-22 07:10:39

KingX
Member
From: CA
Registered: 2010-03-24
Posts: 324

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

Launch firefox through a terminal and see what the errors are. Did you do a complete system update?

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#3 2012-04-22 07:18:06

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

No bp log location saved, using default.
[000:002] Browser XEmbed support present: 1
[000:002] Browser toolkit is Gtk2.
[000:003] Using Gtk2 toolkit
[000:010] Read port file, port=40531
[000:011] Initiated connection to GoogleTalkPlugin
[000:130] Socket connection established
[000:130] ScheduleOnlineCheck: Online check in 5000ms
[000:206] Got cookie response, socket is authorized
[000:206] AUTHORIZED; socket handshake complete
[005:188] HandleOnlineCheck: Starting check
[005:188] HandleOnlineCheck: OK; current state: 3
[036:423] Read port file, port=40531
[036:424] Initiated connection to GoogleTalkPlugin
[036:686] Socket connection established
[036:686] ScheduleOnlineCheck: Online check in 5000ms
[036:687] Got cookie response, socket is authorized
[036:687] AUTHORIZED; socket handshake complete
*** nsHTMLElement::FinishDecoderSetup() mDecoder=0x949f2fc0 stream=0x952a7000 src=https://www.gstatic.com/chat/sounds/chat_message_6c1dc299fbe62b912fa199c5cbcfd198.ogg
*** nsHTMLElement::FinishDecoderSetup() mDecoder=0xa9904140 stream=0x9517c000 src=https://www.gstatic.com/chat/sounds/incoming_ring_63877558afe2089ccafb940cd5ac434d.ogg
*** nsHTMLElement::FinishDecoderSetup() mDecoder=0xa99042c0 stream=0x95185000 src=https://www.gstatic.com/chat/sounds/outgoing_ring_08d6076c4e21ce2f30d739a53ef1c609.ogg
*** nsHTMLElement::FinishDecoderSetup() mDecoder=0xa9904440 stream=0x9518e000 src=https://www.gstatic.com/chat/sounds/hangout_join_d5dce8aa337b1c396694cd29918194d8.ogg

Nothing spectacular... this is all I see. I guess the only way to really pinpoint the problem is to run firefox from the terminal everytime I use it so that when it does crash I can see what is going on.

I did do a full system update/upgrade : sudo pacman -Syu --aur

Last edited by rg_arc (2012-04-22 07:20:20)

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#4 2012-04-22 07:21:29

Gcool
Member
Registered: 2011-08-16
Posts: 1,456

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

Try starting firefox in safe-mode (firefox -safe-mode) to eliminate any issues with addons,...


Burninate!

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#5 2012-04-22 07:38:28

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

well I can't reproduce the issue right now. I know for sure that starting up google play as well as Hulu crashed the browser. Also, I remember the ad blocker was on. I turned that off and it still crashed anyways. Google play won't work with the ad blocker on either.

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#6 2012-04-22 07:53:25

KingX
Member
From: CA
Registered: 2010-03-24
Posts: 324

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

Sounds like it could be related to flashplayer plugin. Can you post the packages that were updated when you ran the update. They should be in /var/log/pacman.log and what graphics card do you have, and what drivers. Keep running firefox from the terminal and try to reproduce the crash by going to Hulu/Youtube/Google Play etc. (flash heavy sites). What plugins for firefox do you have installed?

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#7 2012-04-22 08:49:46

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

alright I will work on that tomorrow and see what happens.

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#8 2012-04-22 16:10:55

jon
Member
Registered: 2002-11-28
Posts: 87

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

Sounds like a bug that I've been experiencing for a while now. https://bugs.archlinux.org/task/26363.

After Firefox crashes, look at the end of your .xsession-errors file, see if you can find anything that looks like:

process 1822: arguments to dbus_message_new_method_call() were incorrect, assertion "destination == NULL || _dbus_check_is_valid_bus_name (destination)" failed in file dbus-message.c line 1203.
This is normally a bug in some application using the D-Bus library.
D-Bus not built with -rdynamic so unable to print a backtrace

For me, it seems to be triggered by Flash on a page, even though I have Flashblock installed. I hope it is resolved in Firefox 12, which is supposed to be released on Tuesday.

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#9 2012-04-25 16:21:57

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

I looked in the plugin dialogue in Firefox and clicked on "check to see if your plugins are up to date." Afterwards, I came to a window that said "Missing Java? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I believe that is what the problem is related to. I might be mistaken though.

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#10 2012-04-25 16:57:19

oboedad55
Member
From: Baku
Registered: 2011-04-05
Posts: 392

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

rg_arc wrote:

I looked in the plugin dialogue in Firefox and clicked on "check to see if your plugins are up to date." Afterwards, I came to a window that said "Missing Java? For your safety, Firefox has disabled your outdated version of Java. Please upgrade to the latest version." I believe that is what the problem is related to. I might be mistaken though.

Firefox updated to version 12 yesterday. Do you Java installed? If so, which one,openjdk or Oracle, and which version? The Oracle version is in th AUR.


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#11 2012-04-25 19:56:46

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

extra/jdk7-openjdk 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    - SDK
extra/jre7-openjdk 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    -Full Java runtime environment - needed for executing Java GUI and Webstart 
    programs
extra/jre7-openjdk-headless 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    - Minimal Java runtime - needed for executing non GUI Java programs

I have all of these installed. Could having all three of these versions be a problem?

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#12 2012-04-25 21:27:55

oboedad55
Member
From: Baku
Registered: 2011-04-05
Posts: 392

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

rg_arc wrote:
extra/jdk7-openjdk 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    - SDK
extra/jre7-openjdk 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    -Full Java runtime environment - needed for executing Java GUI and Webstart 
    programs
extra/jre7-openjdk-headless 7.b147_2.1-3 [installed]
    Free Java environment based on OpenJDK 7.0 with IcedTea7 replacing binary plugs 
    - Minimal Java runtime - needed for executing non GUI Java programs

I have all of these installed. Could having all three of these versions be a problem?

Those are fine. You need to have the icedtea plugin installed for Java to work in Firefox. Pacman -S icedtea-web-java7
If that doesn't work for you then you can install jre6 from the AUR. That's what I use and java works fine in Firefox.
Have a look here: https://wiki.archlinux.org/index.php/Java


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#13 2012-04-25 22:30:31

rg_arc
Member
Registered: 2011-03-20
Posts: 507

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

I didn't have the icedtea package installed apparently. I believe that fixed the problem with Google play. I don't have any issued with Firefox crashing anymore either... for now. So I believe this is solved until further notice. Thanks

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#14 2012-04-25 22:35:05

oboedad55
Member
From: Baku
Registered: 2011-04-05
Posts: 392

Re: Firefox: 11.0-3 crashes randomly[SOLVED]

rg_arc wrote:

I didn't have the icedtea package installed apparently. I believe that fixed the problem with Google play. I don't have any issued with Firefox crashing anymore either... for now. So I believe this is solved until further notice. Thanks

Groovy, glad I was able to help. Like I said in the earlier post, if the openJDK winds up not working for you then you can install Oracle's Java from the AUR. It's jre6 and jdk6.


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