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#1 2012-04-23 01:53:47

hebaja
Member
Registered: 2010-02-18
Posts: 5

Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

Hey folks,

I can't get the scanner of my multifunctional printer to work anymore. I have the latest versions of hplip and hpoj, sane and xsane as well.
When it is plugged in, the dmesg command shows the following:

[ 3980.912978] usb 1-3: new high-speed USB device number 5 using ehci_hcd
[ 3981.039508] usblp0: USB Bidirectional printer dev 5 if 0 alt 0 proto 2 vid 0x03F0 pid 0x042A

The scanimage -L command recognizes the device:

scanimage -L
device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1132_MFP all-in-one

But in /var/log/errors.log this error is shown:

scanimage: io/hpmud/pp.c 627: unable to read device-id ret=-1

When I run xsane this message pops up:

Failed to open device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a':
Error during device I/O.

And in /var/log/errors.log I find this error:

Apr 21 11:35:50 localhost xsane: io/hpmud/pp.c 627: unable to read device-id ret=-1
Apr 21 11:35:54 localhost xsane: scan/sane/marvell.c 85: unable to load restricted library /usr/share/hplip/scan/plugins/bb_marvell.so: /usr/share/hplip/scan/plugins/bb_marvell.so: cannot open shared object file: Arquivo ou diretório não encontrado

Could anybody help me with this? I'm using Arch x86_64.

Thanks!

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#2 2012-04-23 09:52:55

Stemp
Member
From: Paris, Europe
Registered: 2011-04-26
Posts: 61
Website

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

scanimage find your scanner, so it's probably an autorisation error.
Did you try running xsane as root ?


Sorry for my English - Home Page - «Violence never settles anything.» : Genghis Khan, 1162-1227

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#3 2012-04-23 16:03:17

hebaja
Member
Registered: 2010-02-18
Posts: 5

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

Running xsane as root gives the same error:

Failed to open device `hpaio:/usb/HP_LaserJet_Professional_M1132_MFP?serial=000000000QH3397RPR1a':
Error during device I/O.

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#4 2012-04-23 16:32:22

Stemp
Member
From: Paris, Europe
Registered: 2011-04-26
Posts: 61
Website

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

sudo sane-find-scanner

To find the scanners


Sorry for my English - Home Page - «Violence never settles anything.» : Genghis Khan, 1162-1227

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#5 2012-04-24 02:02:54

hebaja
Member
Registered: 2010-02-18
Posts: 5

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

sane-find-scanner only recognizes the device:

# sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.
  # Also you need support for SCSI Generic (sg) in your operating system.
  # If using Linux, try "modprobe sg".

found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x042a [HP LaserJet Professional M1132 MFP]) at libusb:001:005
found USB scanner (vendor=0x093a, product=0x2620) at libusb:006:002
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

But it doesn't get the scanner to work.

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#6 2012-04-25 20:16:47

Stemp
Member
From: Paris, Europe
Registered: 2011-04-26
Posts: 61
Website

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

I was checking /lib/udev/rules.d/53-sane.rules and there is nothing about your scanner 03f0 | 042a !

Maybe you should create the file /etc/udev/rules.d/45-hpsane.rules or updating  /lib/udev/rules.d/53-sane.rules with :

ATTRS{idVendor}=="03f0", ATTRS{idProduct}=="042a", MODE="0666", GROUP="scanner", ENV{libsane_matched}="yes"

Sorry for my English - Home Page - «Violence never settles anything.» : Genghis Khan, 1162-1227

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#7 2012-04-26 19:04:19

hebaja
Member
Registered: 2010-02-18
Posts: 5

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

I tried and it didn't work. I just don't know what else to do. sad

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#8 2012-05-12 14:56:30

peer
Member
From: Poland
Registered: 2011-05-20
Posts: 11

Re: Scanner of Multifunctional HP Laserjet M1132 MFP doesn't work.

uncomment hpaio in /etc/sane.d/dll.conf
and try hp-scan

It works for me.

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