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#1 2013-12-29 08:12:47
- ttheodor
- Member
- Registered: 2013-12-29
- Posts: 31
HDD errors during boot
Hello,
it's been a few weeks since the following errors appeared for the first time. I get them every time I boot the computer.
Sometimes all goes well, while other times I have to run fsck on one or more lvm logical volumes to continue booting (i.e. home, boot etc which are mounted on separate logical volumes) (I don't know whether this is relevant but only one of the three drives belongs to an lvm volume group).
Any suggestions?
Thanks,
Theodor
[ 11.379855] ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 11.379912] ata4: irq_stat 0x00400040, connection status changed
[ 11.379934] ata4: SError: { PHYRdyChg DevExch }
[ 11.379954] ata4: hard resetting link
[ 11.386347] ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 11.386403] ata2: irq_stat 0x00400040, connection status changed
[ 11.386447] ata2: SError: { PHYRdyChg DevExch }
[ 11.386483] ata2: hard resetting link
[ 11.386553] ata1: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 11.386609] ata1: irq_stat 0x00400040, connection status changed
[ 11.386653] ata1: SError: { PHYRdyChg DevExch }
[ 11.386688] ata1: hard resetting link
[ 18.508080] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 18.508121] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 18.529130] ata2.00: configured for UDMA/133
[ 18.529136] ata2: EH complete
[ 18.535800] ata1.00: configured for UDMA/133
[ 18.535804] ata1: EH complete
[ 18.577859] ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 18.577928] ata2: irq_stat 0x00400040, connection status changed
[ 18.577971] ata2: SError: { PHYRdyChg DevExch }
[ 18.577991] ata2: hard resetting link
[ 18.604794] ata1.00: exception Emask 0x10 SAct 0x1 SErr 0x4010000 action 0xe frozen
[ 18.604849] ata1.00: irq_stat 0x00400040, connection status changed
[ 18.604872] ata1: SError: { PHYRdyChg DevExch }
[ 18.604890] ata1.00: failed command: WRITE FPDMA QUEUED
[ 18.604911] ata1.00: cmd 61/10:00:80:57:24/00:00:07:00:00/40 tag 0 ncq 8192 out
res 40/00:04:80:57:24/00:00:07:00:00/40 Emask 0x10 (ATA bus error)
[ 18.604960] ata1.00: status: { DRDY }
[ 18.604976] ata1: hard resetting link
[ 21.373511] ata4: softreset failed (1st FIS failed)
[ 21.373551] ata4: hard resetting link
[ 24.178843] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 24.363030] ata4.00: configured for UDMA/133
[ 24.363036] ata4: EH complete
[ 25.701517] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 25.728161] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 25.728741] ata2.00: configured for UDMA/133
[ 25.728745] ata2: EH complete
[ 25.750370] ata1.00: configured for UDMA/133
[ 25.750386] ata1: EH complete
[ 25.792429] ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 25.792485] ata4: irq_stat 0x00400040, connection status changed
[ 25.792528] ata4: SError: { PHYRdyChg DevExch }
[ 25.792548] ata4: hard resetting link
[ 25.813052] ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 25.813088] ata2: irq_stat 0x00400040, connection status changed
[ 25.813111] ata2: SError: { PHYRdyChg DevExch }
[ 25.813129] ata2: hard resetting link
[ 25.813407] ata1.00: exception Emask 0x10 SAct 0x1 SErr 0x4010000 action 0xe frozen
[ 25.813463] ata1.00: irq_stat 0x00400040, connection status changed
[ 25.813486] ata1: SError: { PHYRdyChg DevExch }
[ 25.813503] ata1.00: failed command: WRITE FPDMA QUEUED
[ 25.813524] ata1.00: cmd 61/10:00:c0:15:27/00:00:07:00:00/40 tag 0 ncq 8192 out
res 40/00:04:c0:15:27/00:00:07:00:00/40 Emask 0x10 (ATA bus error)
[ 25.813573] ata1.00: status: { DRDY }
[ 25.813588] ata1: hard resetting link
[ 32.881735] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 32.904750] ata2.00: configured for UDMA/133
[ 32.904752] ata2: EH complete
[ 32.934970] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 32.960871] ata1.00: configured for UDMA/133
[ 32.960886] ata1: EH complete
[ 33.011746] ata2: limiting SATA link speed to 1.5 Gbps
[ 33.011751] ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 33.011792] ata2: irq_stat 0x00400040, connection status changed
[ 33.011815] ata2: SError: { PHYRdyChg DevExch }
[ 33.011833] ata2: hard resetting link
[ 33.016467] ata1: limiting SATA link speed to 1.5 Gbps
[ 33.016472] ata1.00: exception Emask 0x10 SAct 0x1 SErr 0x4010000 action 0xe frozen
[ 33.016511] ata1.00: irq_stat 0x00400040, connection status changed
[ 33.016534] ata1: SError: { PHYRdyChg DevExch }
[ 33.016551] ata1.00: failed command: WRITE FPDMA QUEUED
[ 33.016572] ata1.00: cmd 61/10:00:e0:06:27/00:00:07:00:00/40 tag 0 ncq 8192 out
res 40/00:04:e0:06:27/00:00:07:00:00/40 Emask 0x10 (ATA bus error)
[ 33.016620] ata1.00: status: { DRDY }
[ 33.016635] ata1: hard resetting link
[ 35.787058] ata4: softreset failed (1st FIS failed)
[ 35.787098] ata4: hard resetting link
[ 38.912211] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 39.098022] ata4.00: configured for UDMA/133
[ 39.098028] ata4: EH complete
[ 40.081811] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 40.110026] ata2.00: configured for UDMA/133
[ 40.110032] ata2: EH complete
[ 40.138453] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 40.165709] ata1.00: configured for UDMA/133
[ 40.165725] ata1: EH complete
[ 40.224806] ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 40.224862] ata4: irq_stat 0x00400040, connection status changed
[ 40.224896] ata4: SError: { PHYRdyChg DevExch }
[ 40.224919] ata4: hard resetting link
[ 40.253699] ata1.00: exception Emask 0x10 SAct 0x1 SErr 0x4010000 action 0xe frozen
[ 40.253755] ata1.00: irq_stat 0x00400040, connection status changed
[ 40.253783] ata1: SError: { PHYRdyChg DevExch }
[ 40.253801] ata1.00: failed command: WRITE FPDMA QUEUED
[ 40.253826] ata1.00: cmd 61/10:00:20:0c:27/00:00:07:00:00/40 tag 0 ncq 8192 out
res 40/00:04:20:0c:27/00:00:07:00:00/40 Emask 0x10 (ATA bus error)
[ 40.253875] ata1.00: status: { DRDY }
[ 40.253891] ata1: hard resetting link
[ 40.253971] ata2: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 40.254027] ata2: irq_stat 0x00400040, connection status changed
[ 40.254071] ata2: SError: { PHYRdyChg DevExch }
[ 40.254107] ata2: hard resetting link
[ 46.122319] ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 46.302501] ata4.00: configured for UDMA/133
[ 46.302506] ata4: EH complete
[ 47.321777] ata2: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 47.348350] ata2.00: configured for UDMA/133
[ 47.348355] ata2: EH complete
[ 47.375081] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 47.402082] ata1.00: configured for UDMA/133
[ 47.402099] ata1: EH complete
...
[ 113.650271] ata4: limiting SATA link speed to 1.5 Gbps
[ 113.650276] ata4: exception Emask 0x10 SAct 0x0 SErr 0x4010000 action 0xe frozen
[ 113.650280] ata4: irq_stat 0x00400040, connection status changed
[ 113.650282] ata4: SError: { PHYRdyChg DevExch }
[ 113.650288] ata4: hard resetting link
[ 119.497457] ata4: SATA link up 1.5 Gbps (SStatus 113 SControl 310)
[ 119.674349] ata4.00: configured for UDMA/133
[ 119.674356] ata4: EH completeOffline
#2 2014-01-05 11:01:09
- user1234
- Member
- Registered: 2014-01-05
- Posts: 1
Re: HDD errors during boot
Hello,
can you describe your HW configuration
Mainboard, SATA drives, installed PCI / PCIe cards, ...
thanks,
Peter
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#3 2014-01-05 11:38:59
- Spider.007
- Member
- Registered: 2004-06-20
- Posts: 1,175
Re: HDD errors during boot
Is it a samsung drive and do you have an nvidia card? You might want to read http://ubuntuforums.org/archive/index.p … 38608.html
Also, whenever these sort of errors pop up it might be smart to run a full scan on the drives using smartctl, to make sure the hardware is okay
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#4 2014-01-05 17:11:38
- ttheodor
- Member
- Registered: 2013-12-29
- Posts: 31
Re: HDD errors during boot
user1234 wrote:
Hello,
can you describe your HW configuration
Mainboard, SATA drives, installed PCI / PCIe cards, ...
thanks,
Peter
MoBo: Gigabyte X58A-UD3R
Sata Drives: 2X WDC Black 640GB (WD6401AALS ), 1X Seagate ST3500320AS
PCI/PCIe: None except for the GPU: 5870
Spider.007 wrote:
Hello,
Is it a samsung drive and do you have an nvidia card? You might want to read http://ubuntuforums.org/archive/index.p … 38608.htmlAlso, whenever these sort of errors pop up it might be smart to run a full scan on the drives using smartctl, to make sure the hardware is okay
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 6
3 Spin_Up_Time 0x0027 201 160 021 Pre-fail Always - 2950
4 Start_Stop_Count 0x0032 095 095 000 Old_age Always - 5644
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 078 078 000 Old_age Always - 16415
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 095 095 000 Old_age Always - 5068
192 Power-Off_Retract_Count 0x0032 199 199 000 Old_age Always - 1028
193 Load_Cycle_Count 0x0032 199 199 000 Old_age Always - 5642
194 Temperature_Celsius 0x0022 105 094 000 Old_age Always - 42
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 9
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 4
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 2
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 16413 141458831
# 2 Extended offline Completed: read failure 90% 16125 123811039
# 3 Short offline Completed: read failure 90% 16080 123811039
# 4 Short offline Completed: read failure 90% 16080 123811039
# 5 Short offline Completed without error 00% 10771 -
# 6 Short offline Completed without error 00% 10769 -
# 7 Short offline Completed without error 00% 10766 -
# 8 Short offline Completed without error 00% 10765 -ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 3
3 Spin_Up_Time 0x0027 202 152 021 Pre-fail Always - 2891
4 Start_Stop_Count 0x0032 095 095 000 Old_age Always - 5641
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
9 Power_On_Hours 0x0032 077 077 000 Old_age Always - 16812
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 095 095 000 Old_age Always - 5413
192 Power-Off_Retract_Count 0x0032 199 199 000 Old_age Always - 1356
193 Load_Cycle_Count 0x0032 199 199 000 Old_age Always - 5641
194 Temperature_Celsius 0x0022 106 095 000 Old_age Always - 41
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 2
198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 3
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 2
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed: read failure 90% 16809 120018891
# 2 Extended offline Completed without error 00% 16525 -
# 3 Short offline Completed without error 00% 16479 -
# 4 Short offline Completed without error 00% 16479 -
# 5 Short offline Completed without error 00% 10771 -
# 6 Short offline Completed without error 00% 10765 -ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 117 099 006 Pre-fail Always - 152860992
3 Spin_Up_Time 0x0003 097 093 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 095 095 020 Old_age Always - 5833
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 38796352
9 Power_On_Hours 0x0032 089 089 000 Old_age Always - 10184
10 Spin_Retry_Count 0x0013 100 098 097 Pre-fail Always - 667
12 Power_Cycle_Count 0x0032 097 037 020 Old_age Always - 3550
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 097 000 Old_age Always - 412323151969
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 067 057 045 Old_age Always - 33 (Min/Max 23/34)
194 Temperature_Celsius 0x0022 033 043 000 Old_age Always - 33 (0 13 0 0 0)
195 Hardware_ECC_Recovered 0x001a 021 015 000 Old_age Always - 152860992
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 10183 -
# 2 Extended offline Completed without error 00% 9901 -
# 3 Short offline Completed without error 00% 4189 -Last edited by ttheodor (2014-01-06 14:17:07)
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#5 2014-01-06 15:56:38
- R00KIE
- Forum Fellow
- From: Between a computer and a chair
- Registered: 2008-09-14
- Posts: 4,734
Re: HDD errors during boot
You have pending sectors on 2 drives, I'd say backup everything, completely overwrite the drives with pending sectors (1) and check if there are not more pending sectors and more importantly if there are no reallocated sectors, then restore the backups.
(1) You could go by the smart error logs and try to overwrite only the sectors that can't be read and also try to figure out which files use those sectors - complete overwrite is easier 
To completely overwrite the disk I would recommend the 4 pass write test done by badblocks, it's a 2 in one, you overwrite the whole disk and check for any problematic sectors.
Alternatively you could use the smart security erase feature or dd to overwrite the whole disk with zeros.
R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K
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#6 2014-01-07 09:05:42
- ttheodor
- Member
- Registered: 2013-12-29
- Posts: 31
Re: HDD errors during boot
I 've run the 4 pass write test on one of the drives and:
16020 bad blocks found. (28/0/15992 errors)
Is it time for RMA?
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#7 2014-01-07 14:42:04
- R00KIE
- Forum Fellow
- From: Between a computer and a chair
- Registered: 2008-09-14
- Posts: 4,734
Re: HDD errors during boot
I'd say yes, that test should pass without errors, but before submitting an RMA run the manufacturer's tool, usually a livecd that runs their own utility and reports an error code, that might be one of the things asked in the RMA form.
R00KIE
Tm90aGluZyB0byBzZWUgaGVyZSwgbW92ZSBhbG9uZy4K
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