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#1 2014-01-21 13:31:20

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Screen blanks out and won't come back on no matter what I press.

Lately my laptop been having this weird tantrum, it would turn itself off while im doing something(typing,net browsing etc) for no reason whatsoever and when i tried to turn it back on by pressing the keys or moving the mouse, nothing seems to work.

# xset q
Keyboard Control:
  auto repeat:  on    key click percent:  0    LED mask:  00000000
  XKB indicators:
    00: Caps Lock:   off    01: Num Lock:    off    02: Scroll Lock: off
    03: Compose:     off    04: Kana:        off    05: Sleep:       off
    06: Suspend:     off    07: Mute:        off    08: Misc:        off
    09: Mail:        off    10: Charging:    off    11: Shift Lock:  off
    12: Group 2:     off    13: Mouse Keys:  off
  auto repeat delay:  660    repeat rate:  25
  auto repeating keys:  00ffffffdffffbbf
                        fadfffefffedffff
                        9fffffffffffffff
                        fff7ffffffffffff
  bell percent:  50    bell pitch:  400    bell duration:  100
Pointer Control:
  acceleration:  2/1    threshold:  4
Screen Saver:
  prefer blanking:  no    allow exposures:  yes
  timeout:  10800    cycle:  10800
Colors:
  default colormap:  0x22    BlackPixel:  0x0    WhitePixel:  0xffffff
Font Path:
  /usr/share/fonts/misc/,/usr/share/fonts/TTF/,/usr/share/fonts/Type1/,built-ins
DPMS (Energy Star):
  Standby: 10800    Suspend: 10800    Off: 10800
  DPMS is Enabled
  Monitor is On

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#2 2014-01-21 18:48:08

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 19,804

Re: Screen blanks out and won't come back on no matter what I press.

Unfortunately, you did not tell us the make and model of your laptop,
Or your video chipset,
Or the environment you are running (console, Gnome, i3, KDE, etc....)


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#3 2014-01-22 00:15:34

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Re: Screen blanks out and won't come back on no matter what I press.

ewaller wrote:

Unfortunately, you did not tell us the make and model of your laptop,
Or your video chipset,
Or the environment you are running (console, Gnome, i3, KDE, etc....)

I'm sorry about that. Thinkpad x61s, Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller, openbox.

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#4 2014-01-27 19:44:37

acar_go
Member
Registered: 2014-01-27
Posts: 9

Re: Screen blanks out and won't come back on no matter what I press.

MrPotato wrote:
ewaller wrote:

Unfortunately, you did not tell us the make and model of your laptop,
Or your video chipset,
Or the environment you are running (console, Gnome, i3, KDE, etc....)

I'm sorry about that. Thinkpad x61s, Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller, openbox.

I am also having this problem. GM965/GL960 and Openbox.

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#5 2014-01-28 17:35:33

acar_go
Member
Registered: 2014-01-27
Posts: 9

Re: Screen blanks out and won't come back on no matter what I press.

acar_go wrote:
MrPotato wrote:
ewaller wrote:

Unfortunately, you did not tell us the make and model of your laptop,
Or your video chipset,
Or the environment you are running (console, Gnome, i3, KDE, etc....)

I'm sorry about that. Thinkpad x61s, Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller, openbox.

I am also having this problem. GM965/GL960 and Openbox.

Until that is resolved, I downgrade to 3.12.1-1. Works.

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#6 2014-01-29 01:53:36

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Re: Screen blanks out and won't come back on no matter what I press.

acar_go wrote:
acar_go wrote:
MrPotato wrote:

I'm sorry about that. Thinkpad x61s, Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller, openbox.

I am also having this problem. GM965/GL960 and Openbox.

Until that is resolved, I downgrade to 3.12.1-1. Works.

so you're saying downgrading to the mentioned kernel fixes the screen issues? how long have you tested this? did you do anything else to fix this problem or just simply downgrading the kernel? thanks.

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#7 2014-01-29 02:02:11

frank604
Member
From: BC, Canada
Registered: 2011-04-20
Posts: 1,212

Re: Screen blanks out and won't come back on no matter what I press.

MrPotato wrote:

so you're saying downgrading to the mentioned kernel fixes the screen issues? how long have you tested this? did you do anything else to fix this problem or just simply downgrading the kernel? thanks.

Why ask?  Just test it.  Only takes a couple of minutes to test.... instead of waiting for a reply.  It won't blow up your computer to run an older kernel.

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#8 2014-01-29 04:45:51

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Re: Screen blanks out and won't come back on no matter what I press.

frank604 wrote:
MrPotato wrote:

so you're saying downgrading to the mentioned kernel fixes the screen issues? how long have you tested this? did you do anything else to fix this problem or just simply downgrading the kernel? thanks.

Why ask?  Just test it.  Only takes a couple of minutes to test.... instead of waiting for a reply.  It won't blow up your computer to run an older kernel.

since when asking is a felony? im far away from my laptop btw.

Last edited by MrPotato (2014-01-29 04:46:40)

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#9 2014-01-29 05:18:24

frank604
Member
From: BC, Canada
Registered: 2011-04-20
Posts: 1,212

Re: Screen blanks out and won't come back on no matter what I press.

Never hurts to ask.  Just didn't understand why you would post a confirmation question when he stated downgrading fixed it for himself.  Also, 8 hours passed so I thought you didn't want to try the suggested solution and just keep asking.

Since you never updated all the responses from your last thread, I figured maybe you just like to post questions. https://bbs.archlinux.org/viewtopic.php?id=175612
In the time you posted your question, you could have downgraded and tested it so if you are serious in looking for an answer............  It just didn't seem logical to me.  Maybe you were scared to play with kernels, who knows?  That's why I said it won't blow up your computer big_smile  No harm intended.  If you feel upset, I am sorry.  Like I said before, your behavior just didn't make sense to me.  Good luck though!  Hope it works.

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#10 2014-01-29 16:16:31

acar_go
Member
Registered: 2014-01-27
Posts: 9

Re: Screen blanks out and won't come back on no matter what I press.

Finally does not work, at least with that version of the kernel.

The problem has happened to me at the moment with two monitors (vga laptop).

I found a "solution", I have two scripts associated with keyboard shortcuts, settings screen (one_display.sh), and one for two (dual_display.sh). When you use two monitors and the problem, if you run "one_display.sh" returns the image (a monitor of course) if you run "dual_display.sh" horizontal lines on both monitors, moving image.

one_display.sh

#!/bin/bash
xrandr --output LVDS1 --mode 1280x800 --dpi 96 --primary --output VGA1 --off

dual_display.sh

#!/bin/bash
xrandr --output LVDS1 --mode 1280x800 --primary --dpi 96 --output VGA1 --mode 1280x1024 --right-of LVDS1

Does anyone know where to start looking for the problem? It really is the kernel?

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#11 2014-01-30 01:44:28

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Re: Screen blanks out and won't come back on no matter what I press.

acar_go wrote:

Finally does not work, at least with that version of the kernel.

The problem has happened to me at the moment with two monitors (vga laptop).

I found a "solution", I have two scripts associated with keyboard shortcuts, settings screen (one_display.sh), and one for two (dual_display.sh). When you use two monitors and the problem, if you run "one_display.sh" returns the image (a monitor of course) if you run "dual_display.sh" horizontal lines on both monitors, moving image.

one_display.sh

#!/bin/bash
xrandr --output LVDS1 --mode 1280x800 --dpi 96 --primary --output VGA1 --off

dual_display.sh

#!/bin/bash
xrandr --output LVDS1 --mode 1280x800 --primary --dpi 96 --output VGA1 --mode 1280x1024 --right-of LVDS1

Does anyone know where to start looking for the problem? It really is the kernel?

yeah i downgraded the kernel and it definitely didn't fix the issue and what i noticed these past few days is that whenever i browse 2 heavily scripted websites on Firefox-aurora(eg. Reddit+YouTube or 2 tabs of Reddit) it will freeze up and seconds later poof the screen blanks out to uselessness.
I've tried opening multiple other things like playing 2 videos simultaneously or play online 3d flash game or running Virtualbox and nothing happened. it only happens when I'm browsing those sites, it is really weird. i haven't tried on other browsers though, will install Midori to see if the same problem craps again.
There's a slight possibility that it could be the RAM but I'm not too sure on this though as i remembered correctly there was no similar issues when i had Debian Sid installed and in fact there was no issue whatsoever when i first installed Arch(late December last year) it happened only after mid January updates.

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#12 2014-01-30 03:36:17

frank604
Member
From: BC, Canada
Registered: 2011-04-20
Posts: 1,212

Re: Screen blanks out and won't come back on no matter what I press.

Sorry to hear the supposed fix was inaccurate.

Do you have any plugins/extentions you installed on firefox?  Also, why aurora? That is considered "pre-beta".  Does this happen in the stable branch of firefox?  Try chromium?  Also, when the screen blanks out can you get to TTY2?  Did you see if firefox has logs and what is happening?

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#13 2014-01-30 11:42:03

MrPotato
Member
Registered: 2014-01-05
Posts: 21

Re: Screen blanks out and won't come back on no matter what I press.

frank604 wrote:

Sorry to hear the supposed fix was inaccurate.

Do you have any plugins/extentions you installed on firefox?  Also, why aurora? That is considered "pre-beta".  Does this happen in the stable branch of firefox?  Try chromium?  Also, when the screen blanks out can you get to TTY2?  Did you see if firefox has logs and what is happening?

i have some plugins installed but i did try with all the plugins disabled and the same thing happened. chromium? chrome is a resource hog so NO to that. i have yet to install midori and test it will let you guys know sometime later(on my phone right now).
when the screen blanks out nothing i do will bring back the glimpse of light on the screen, tty, slapping the keys, threatening my laptop with a glass of water, it just wont come on, pitch black. luckily am using bspwm and theres a combo key to exit completely and i just blindly type reboot and seconds later it rebooted. regarding the firefox log, i'll run FF from terminal later when i get home. thanks.

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#14 2014-01-31 08:25:12

parad0x
Member
Registered: 2013-04-11
Posts: 13

Re: Screen blanks out and won't come back on no matter what I press.

same problem here.
arch testing repos enabled.
asus u36sd corei7 + nvidia(disabled), gnome3.

I can get to tty and restart gdm.service .... maybe I can wakeup X by xset tongue

[edit]
damn.. I forgot to look at journalctl to see for errors.

Last edited by parad0x (2014-01-31 08:28:06)

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#15 2014-01-31 09:27:50

lolilolicon
Member
Registered: 2009-03-05
Posts: 1,722

Re: Screen blanks out and won't come back on no matter what I press.

@parad0x, does your screen blank itself at random too? Or is it like this bug, https://bugzilla.gnome.org/show_bug.cgi?id=723278 ?


This silver ladybug at line 28...

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#16 2014-01-31 14:02:48

parad0x
Member
Registered: 2013-04-11
Posts: 13

Re: Screen blanks out and won't come back on no matter what I press.

I think the problem appears after a period of inactivity like 10 min.
I ran "journalctl -r"

-- Logs begin at Sun 2014-01-19 10:44:37 CET, end at Fri 2014-01-31 14:50:55 CET. --
Jan 31 14:50:34 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): GnomeDesktop-WARNING **: Failed to acquire idle monitor proxy: Timeout was reached
Jan 31 14:50:31 scorpion kernel: Watchdog[3468]: segfault at 0 ip 00007f7b413d2ec8 sp 00007f7b2cbc3820 error 6 in chromium[7f7b3dd0e000+515d000]
Jan 31 14:50:31 scorpion gnome-session[2086]: [3467:3468:0131/145031:ERROR:gpu_watchdog_thread.cc(253)] The GPU process hung. Terminating after 10000 ms.
Jan 31 14:50:28 scorpion login[3455]: LOGIN ON tty2 BY paradox
Jan 31 14:50:28 scorpion systemd[1]: Started Session 7 of user paradox.
Jan 31 14:50:28 scorpion systemd-logind[1040]: New session 7 of user paradox.
Jan 31 14:50:28 scorpion systemd[1]: Starting Session 7 of user paradox.
Jan 31 14:50:28 scorpion login[3455]: pam_unix(login:session): session opened for user paradox by LOGIN(uid=0)
Jan 31 14:50:28 scorpion kernel: type=1006 audit(1391176228.492:8): pid=3455 uid=0 old auid=4294967295 new auid=1000 old ses=4294967295 new ses=7 res=1
Jan 31 14:50:24 scorpion dbus[1046]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: No such file or directory.
Jan 31 14:50:24 scorpion dbus[1046]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service'
Jan 31 14:50:23 scorpion login[3455]: FAILED LOGIN 1 FROM tty2 FOR paradox, Authentication failure
Jan 31 14:50:21 scorpion login[3455]: pam_unix(login:auth): authentication failure; logname=LOGIN uid=0 euid=0 tty=tty2 ruser= rhost=
Jan 31 14:50:21 scorpion login[3455]: pam_unix(login:auth): check pass; user unknown
Jan 31 14:50:21 scorpion gnome-session[2086]: [3467:3467:0131/145021:ERROR:nss_util.cc(558)] After loading Root Certs, loaded==false: NSS error code: -8018
Jan 31 14:50:20 scorpion kernel: Watchdog[2668]: segfault at 0 ip 00007ff4df79dec8 sp 00007ff4caf8e820 error 6 in chromium[7ff4dc0d9000+515d000]
Jan 31 14:50:20 scorpion gnome-session[2086]: [2658:2668:0131/145020:ERROR:gpu_watchdog_thread.cc(253)] The GPU process hung. Terminating after 10000 ms.
Jan 31 14:50:19 scorpion login[3455]: pam_tally(login:auth): pam_get_uid; no such user
Jan 31 14:50:17 scorpion acpid[1043]: client 1102[0:0] has disconnected
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): updates-plugin-WARNING **: failed to set proxies: Error calling StartServiceByName for org.freedesktop.PackageKit: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildSignaled: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion dbus[1046]: [system] Activated service 'org.freedesktop.PackageKit' failed: Process org.freedesktop.PackageKit received signal 5
Jan 31 14:50:09 scorpion kernel: traps: packagekitd[3461] trap int3 ip:7f328a525289 sp:7fff03f57a40 error:0
Jan 31 14:50:09 scorpion org.freedesktop.PackageKit[1046]: (packagekitd:3461): PackageKit-alpm-ERROR **: invalid SigLevel value:
Jan 31 14:50:09 scorpion dbus[1046]: [system] Activating service name='org.freedesktop.PackageKit' (using servicehelper)
Jan 31 14:50:09 scorpion systemd[1]: Started Getty on tty2.
Jan 31 14:50:09 scorpion systemd[1]: Starting Getty on tty2...
Jan 31 14:50:02 scorpion kernel: ACPI: \_SB_.PCI0: Bus check notify on hotplug_event_root
Jan 31 14:50:02 scorpion logger[3428]: LID opened
Jan 31 14:48:24 scorpion dbus[1046]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: No such file or directory.
Jan 31 14:48:24 scorpion dbus[1046]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service'
Jan 31 14:46:24 scorpion dbus[1046]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: No such file or directory.
Jan 31 14:46:24 scorpion dbus[1046]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service'
Jan 31 14:44:24 scorpion dbus[1046]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: No such file or directory.
Jan 31 14:44:24 scorpion dbus[1046]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service'
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-8Z2qdt: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-F1I1UZ: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-0jsZep: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-k69iDg: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-kv0mAv: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-0n1fi4: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-6KX8mO: Permission denied
Jan 31 14:42:31 scorpion gnome-session[2086]: (gnome-settings-daemon:2134): housekeeping-plugin-WARNING **: Failed to enumerate children of /var/tmp/systemd-private-esqRCQ: Permission denied
.....................

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#17 2014-03-02 15:47:39

acar_go
Member
Registered: 2014-01-27
Posts: 9

Re: Screen blanks out and won't come back on no matter what I press.

Hi guys!

After a time after kernel updates ... the problem seems to be solved.

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#18 2014-03-03 12:48:53

stecklars
Member
Registered: 2013-10-29
Posts: 8

Re: Screen blanks out and won't come back on no matter what I press.

Hey,
For me it is not fixed. I started facing this issue with the newest kernel 3.13.5-1.
The screen randomly turns off (even the backlight, it is completely off) and I have to restart the system.
I've got a Thinkpad T61, as well with GM965 (X3100), so it seems like this bug is somehow related to having intel graphics / this specific type of intel graphics.
Thanks for your help!
Lars

EDIT: btw, I'm using XFCE4 with Compton.

Last edited by stecklars (2014-03-03 12:50:50)

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