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#1 2014-04-10 14:21:25

sam34567
Member
Registered: 2014-03-31
Posts: 12

USB mouse freezes

My USB mouse keeps on freezing. Replugging usualy helps.

The following is from dmesg.

[ 1346.754811] usb 1-3: USB disconnect, device number 9
[ 1347.079690] usb 1-3: new low-speed USB device number 10 using xhci_hcd
[ 1347.097559] usb 1-3: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1347.100026] input: MOON AND  as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input27
[ 1347.100317] hid-generic 0003:13EE:0001.0006: input,hidraw0: USB HID v1.00 Mouse [MOON AND ] on usb-0000:00:14.0-3/input0
[ 1361.545866] usb 1-3: USB disconnect, device number 10
[ 1362.584076] usb 1-3: new low-speed USB device number 11 using xhci_hcd
[ 1362.601087] usb 1-3: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1362.603502] input: MOON AND  as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input28
[ 1362.603614] hid-generic 0003:13EE:0001.0007: input,hidraw0: USB HID v1.00 Mouse [MOON AND ] on usb-0000:00:14.0-3/input0
[ 1952.472524] usb 1-3: USB disconnect, device number 11
[ 1953.552440] usb 1-3: new low-speed USB device number 12 using xhci_hcd
[ 1953.570224] usb 1-3: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 1953.572802] input: MOON AND  as /devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/input/input29
[ 1953.573044] hid-generic 0003:13EE:0001.0008: input,hidraw0: USB HID v1.00 Mouse [MOON AND ] on usb-0000:00:14.0-3/input0

I also get 

usb 1-3: device not accepting address 3, error -71

at boot.

And the following is lsusb.

[sameer@Sameer ~]$ lsusb
Bus 004 Device 003: ID 8087:07da Intel Corp. 
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 004: ID 0461:4e1d Primax Electronics, Ltd 
Bus 003 Device 003: ID 138a:003d Validity Sensors, Inc. VFS491
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 0bc2:5031 Seagate RSS LLC FreeAgent GoFlex USB 3.0
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 03f0:5607 Hewlett-Packard 
Bus 001 Device 006: ID 1c4f:0002 SiGma Micro Keyboard TRACER Gamma Ivory
Bus 001 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 012: ID 13ee:0001 MosArt 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

MosArt is the mouse.

Last edited by sam34567 (2014-04-10 14:27:45)

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#2 2014-04-10 19:49:55

mtanski
Member
From: Paris - Warsaw
Registered: 2014-04-09
Posts: 11

Re: USB mouse freezes

mouse is wireless ? where it is connected ? hub ? it is cyclic or totally random   ?

i must buy an english book !

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#3 2014-04-10 20:43:12

sam34567
Member
Registered: 2014-03-31
Posts: 12

Re: USB mouse freezes

no it's wired. it is connected directly to one of the usb ports and that stays there.

Last edited by sam34567 (2014-04-10 20:43:26)

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#4 2014-04-10 20:49:24

mtanski
Member
From: Paris - Warsaw
Registered: 2014-04-09
Posts: 11

Re: USB mouse freezes

can you precise when this freeze occur.
it's freeze when you are in display manager ?

first,
you must determine, if its mouse usb driver problem, xfree input problem or environment desktop problem

i must buy an english book !

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#5 2014-04-11 14:41:05

sam34567
Member
Registered: 2014-03-31
Posts: 12

Re: USB mouse freezes

Its mostly random. While I am browsing suddenly it freezes. Sometimes it is frequent (10-11 freezes within a span of minutes), sometimes its once in a couple of days. Its not the hardware itself as it seems to work fine with windows.
On googling I found a result which says if I shutdown and unplug all of usb and replug the "device not accepting" error would go away but it didn't work (because I have shutdown the machine a lot of times but it occurs everytime).

Last edited by sam34567 (2014-04-11 17:10:26)

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#6 2014-04-12 09:48:37

mtanski
Member
From: Paris - Warsaw
Registered: 2014-04-09
Posts: 11

Re: USB mouse freezes

it's seem problem communication with mouse firmware and Linux driver. In windows, can you confirm that your mouse don't use specific driver. give
Can you give 
# cat /sys/kernel/debug/usb/devices

i must buy an english book !

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#7 2014-04-12 12:46:52

sam34567
Member
Registered: 2014-03-31
Posts: 12

Re: USB mouse freezes

[sameer@Sameer ~]$ sudo cat /sys/kernel/debug/usb/devices
[sudo] password for sameer: 

T:  Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=5000 MxCh= 4
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 3.00 Cls=09(hub  ) Sub=00 Prot=03 MxPS= 9 #Cfgs=  1
P:  Vendor=1d6b ProdID=0003 Rev= 3.14
S:  Manufacturer=Linux 3.14.0-4-ARCH xhci_hcd
S:  Product=xHCI Host Controller
S:  SerialNumber=0000:00:14.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=04 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  2 Spd=5000 MxCh= 0
D:  Ver= 3.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 9 #Cfgs=  1
P:  Vendor=0bc2 ProdID=5031 Rev= 1.00
S:  Manufacturer=Seagate
S:  Product=FreeAgent GoFlex
S:  SerialNumber=NA05ND9Y
C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr=144mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E:  Ad=81(I) Atr=02(Bulk) MxPS=1024 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=1024 Ivl=0ms

T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480  MxCh= 4
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev= 3.14
S:  Manufacturer=Linux 3.14.0-4-ARCH xhci_hcd
S:  Product=xHCI Host Controller
S:  SerialNumber=0000:00:14.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=03 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 18 Spd=1.5  MxCh= 0
D:  Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=13ee ProdID=0001 Rev= 0.10
S:  Manufacturer=MOON
S:  Product=AND 
S:  SerialNumber=@ɌAB
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=02 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=10ms

T:  Bus=03 Lev=01 Prnt=01 Port=03 Cnt=02 Dev#=  5 Spd=480  MxCh= 4
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=05e3 ProdID=0608 Rev=77.64
S:  Product=USB2.0 Hub
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=256ms

T:  Bus=03 Lev=02 Prnt=05 Port=00 Cnt=01 Dev#=  6 Spd=1.5  MxCh= 0
D:  Ver= 1.10 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=1c4f ProdID=0002 Rev= 1.10
S:  Manufacturer=USB
S:  Product=USB Keykoard
C:* #Ifs= 2 Cfg#= 1 Atr=a0 MxPwr= 98mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=01 Prot=01 Driver=usbhid
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
I:* If#= 1 Alt= 0 #EPs= 1 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
E:  Ad=82(I) Atr=03(Int.) MxPS=   3 Ivl=10ms

T:  Bus=03 Lev=02 Prnt=05 Port=03 Cnt=02 Dev#=  7 Spd=480  MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=03f0 ProdID=5607 Rev=11.00
S:  Manufacturer=HP
S:  Product=v210w
S:  SerialNumber=AA00000000005595
C:* #Ifs= 1 Cfg#= 1 Atr=80 MxPwr=500mA
I:* If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage
E:  Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms
E:  Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=31875us

T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480  MxCh= 2
B:  Alloc=  0/800 us ( 0%), #Int=  1, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev= 3.14
S:  Manufacturer=Linux 3.14.0-4-ARCH ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1d.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=02 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480  MxCh= 6
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev= 0.00
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=256ms

T:  Bus=02 Lev=02 Prnt=02 Port=05 Cnt=01 Dev#=  3 Spd=12   MxCh= 0
D:  Ver= 2.00 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=07da Rev=78.69
C:* #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=81(I) Atr=03(Int.) MxPS=  16 Ivl=1ms
E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
I:* If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=   0 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=   0 Ivl=1ms
I:  If#= 1 Alt= 1 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=   9 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=   9 Ivl=1ms
I:  If#= 1 Alt= 2 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=  17 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=  17 Ivl=1ms
I:  If#= 1 Alt= 3 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=  25 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=  25 Ivl=1ms
I:  If#= 1 Alt= 4 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=  33 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=  33 Ivl=1ms
I:  If#= 1 Alt= 5 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
E:  Ad=03(O) Atr=01(Isoc) MxPS=  49 Ivl=1ms
E:  Ad=83(I) Atr=01(Isoc) MxPS=  49 Ivl=1ms

T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480  MxCh= 2
B:  Alloc=  0/800 us ( 0%), #Int=  1, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=1d6b ProdID=0002 Rev= 3.14
S:  Manufacturer=Linux 3.14.0-4-ARCH ehci_hcd
S:  Product=EHCI Host Controller
S:  SerialNumber=0000:00:1a.0
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=480  MxCh= 6
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=8087 ProdID=0024 Rev= 0.00
C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA
I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   1 Ivl=256ms

T:  Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#=  3 Spd=12   MxCh= 0
D:  Ver= 1.10 Cls=ff(vend.) Sub=11 Prot=ff MxPS= 8 #Cfgs=  1
P:  Vendor=138a ProdID=003d Rev= 1.04
S:  SerialNumber=00a0dadbed8d
C:* #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA
I:* If#= 0 Alt= 0 #EPs= 4 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none)
E:  Ad=01(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=82(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=83(I) Atr=03(Int.) MxPS=   8 Ivl=4ms

T:  Bus=01 Lev=02 Prnt=02 Port=02 Cnt=02 Dev#=  4 Spd=480  MxCh= 0
D:  Ver= 2.00 Cls=ef(misc ) Sub=02 Prot=01 MxPS=64 #Cfgs=  1
P:  Vendor=0461 ProdID=4e1d Rev=21.07
S:  Manufacturer=Primax Electronics Ltd.
S:  Product=HP HD Webcam [Fixed]
S:  SerialNumber=PMX02
C:* #Ifs= 2 Cfg#= 1 Atr=80 MxPwr=500mA
A:  FirstIf#= 0 IfCount= 2 Cls=0e(video) Sub=03 Prot=00
I:* If#= 0 Alt= 0 #EPs= 1 Cls=0e(video) Sub=01 Prot=00 Driver=uvcvideo
E:  Ad=83(I) Atr=03(Int.) MxPS=  16 Ivl=4ms
I:* If#= 1 Alt= 0 #EPs= 0 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
I:  If#= 1 Alt= 1 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS= 128 Ivl=125us
I:  If#= 1 Alt= 2 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS= 256 Ivl=125us
I:  If#= 1 Alt= 3 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS= 800 Ivl=125us
I:  If#= 1 Alt= 4 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS=1600 Ivl=125us
I:  If#= 1 Alt= 5 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS=2400 Ivl=125us
I:  If#= 1 Alt= 6 #EPs= 1 Cls=0e(video) Sub=02 Prot=00 Driver=uvcvideo
E:  Ad=81(I) Atr=05(Isoc) MxPS=3072 Ivl=125us

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