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#1 2014-06-26 15:52:57

gluelogic
Member
Registered: 2013-09-08
Posts: 3

[SOLVED] USB Sound card no longer working

I have used a Focusrite Scarlett 2i2, a USB audio interface, as my default sound card for the last two months or so. Its output comprises two RCA jacks. I have a cable that is two RCA male leads on one end and an 1/8" on the other. I use this cable all over the house, so I unplug it often. The USB device remains connected. Last night, while plugging the cable back into the device, I jostled the USB and the device lost power momentarily. Since then, ALSA has not been able to "see" the device. The device is, and always has been, plugged into a D-Link USB hub, which goes into the computer.

I did pacman -Syu and rebooted to no avail.

uname -r

3.15.1-1-ARCH

lsusb | grep -i focusrite

Bus 001 Device 005: ID 1235:8006 Focusrite-Novation Focusrite Scarlett 2i2

modinfo snd_usb_audio
http://pastebin.com/CEMr6Gif

cat /etc/modprobe.d/alsa-base.conf

#options snd slots=snd_usb_audio,snd_hda_intel
options snd_hda_intel index=-2
options snd_usb_audio index=0

The first line I recently commented out as an experiment. If this line is left in, ALSA attempts to use snd_usb_audio and when I run alsamixer it complains that it can't find the device. If this line is commented out, ALSA ends up using the on-board sound. Particularly, it uses 'HDA ATI HDMI'. There are two choices: HDA ATI HDMI and HDA ATI SB. When I was using the on-board sound, I was using HDA ATI SB.

cat /proc/asound/modules

 0 snd_hda_intel
 1 snd_hda_intel

lspci -nn | grep -i audio

00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) [1002:4383]
01:05.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] RS880 HDMI Audio [Radeon HD 4200 Series] [1002:970f]

aplay -l

**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 0: ALC889A Analog [ALC889A Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 1: ALC889A Digital [ALC889A Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

lsmod | grep '^snd'

snd_hda_codec_realtek  48535  1
snd_hda_codec_generic  50352  1  snd_hda_codec_realtek
snd_hda_codec_hdmi     36976  1
snd_hda_intel          18830  0
snd_hda_controller     19667  1  snd_hda_intel
snd_hda_codec          91154  5  snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
snd_hwdep              5162   1  snd_hda_codec
snd_pcm                68932  4  snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
snd_timer              15678  1  snd_pcm
snd                    46421  8  snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel

ls -l /dev/snd

total 0
drwxr-xr-x  2 root root       80 Jun 26 10:13 by-path
crw-rw----+ 1 root audio 116,  2 Jun 26 10:13 controlC0
crw-rw----+ 1 root audio 116,  5 Jun 26 10:13 controlC1
crw-rw----+ 1 root audio 116,  4 Jun 26 10:13 hwC0D0
crw-rw----+ 1 root audio 116, 11 Jun 26 10:13 hwC1D0
crw-rw----+ 1 root audio 116,  3 Jun 26 10:13 pcmC0D3p
crw-rw----+ 1 root audio 116,  7 Jun 26 10:13 pcmC1D0c
crw-rw----+ 1 root audio 116,  6 Jun 26 10:13 pcmC1D0p
crw-rw----+ 1 root audio 116,  9 Jun 26 10:13 pcmC1D1c
crw-rw----+ 1 root audio 116,  8 Jun 26 10:13 pcmC1D1p
crw-rw----+ 1 root audio 116, 10 Jun 26 10:13 pcmC1D2c
crw-rw----+ 1 root audio 116,  1 Jun 26 10:13 seq
crw-rw----+ 1 root audio 116, 33 Jun 26 10:13 timer

All this information was collected while the device has been connected to the computer. Any help is greatly appreciated. Thanks!

Last edited by gluelogic (2014-07-01 21:36:19)

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#2 2014-06-29 20:01:20

emeres
Member
Registered: 2013-10-08
Posts: 1,570

Re: [SOLVED] USB Sound card no longer working

Rule out hardware failure first.

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#3 2014-07-01 02:25:08

gluelogic
Member
Registered: 2013-09-08
Posts: 3

Re: [SOLVED] USB Sound card no longer working

Thanks, emeres. I verified that it was working on another computer earlier this afternoon. I will wrestle with it more over the next few days. If I solve the problem I will definitely remember to post it here.

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#4 2014-07-01 10:17:38

emeres
Member
Registered: 2013-10-08
Posts: 1,570

Re: [SOLVED] USB Sound card no longer working

If you can check the parameters the module is loaded with (probably on another machine), please post it:

systool -v -m snd_usb_audio

You only ruled out hardware failure on the device side. Look into the hub and the primary usb socket itself. Check the contacts, use different ones. Unplug, power down, wait, power up, plug back together.

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#5 2014-07-01 21:34:15

gluelogic
Member
Registered: 2013-09-08
Posts: 3

Re: [SOLVED] USB Sound card no longer working

emeres wrote:

You only ruled out hardware failure on the device side.

This is painfully true. This morning, I realized I didn't even check the D-Link. The LEDs on the interface were lit up from the USB connection, but the AC adapter was faulty. I replaced that, restored my original configuration by removing the # from the first line of my alsa-base.conf, and now everything is working again. The D-Link was simply unable to provide the device with enough power to operate.

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