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#1 2014-07-05 20:38:11

haukew
Member
From: Hamburg, Germany
Registered: 2007-10-25
Posts: 96
Website

Problem with starting steam on a fresh install

Hi!
I set up my new Arch system yesterday (standard desktop system with a GeForce-Graphics Card, no custom kernel etc.), everything is working fine except steam. This is what i did

  • activated the Multiarch-repo and installed Steam with **pacman -S steam**

  • removed all traces of steam (from my previous install) from my /home directory. Everything steam-related is gone.

  • installed the latest nvidia-driver etc. etc. which works

  • tried starting Steam.

Now, when i start Steam, i get the error:

Couldn't set up Steam data - please contact technical support

meanwhile the terminal I started Steam in prints:

Setting up Steam content in /home/hauke/.local/share/Steam

When i start Steam again i get the message:

Couldn't set up Steam data - please contact technical support

Because every solution to THIS message i found is "remove your Steam folder and reinstall Steam" - which already happened - I am lost. Valve tech-support won't help me and since Google and forum search has no answer for me I thought maybe you guys know help...

Thanks in advance!
Hauke

Last edited by haukew (2014-07-05 20:39:22)

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#2 2014-07-05 22:25:27

DrShame
Member
Registered: 2014-04-26
Posts: 21

Re: Problem with starting steam on a fresh install

Try the following, found it in the steam support website:


Open Terminal
Type steam --reset
You will see the following: Installing bootstrap /home/[username]/.steam/steam/bootstrap.tar.xz
Reset complete!
Restart your computer.
This should remove and download new Steam files for your Steam client.
Launch Steam and re-test the issue.

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#3 2014-07-06 12:37:43

kahrkunne
Member
Registered: 2013-08-24
Posts: 88

Re: Problem with starting steam on a fresh install

Why won't support help you? After all, they give you a message saying "please contact support"

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#4 2014-07-06 13:44:46

Vipermaseg
Member
From: Spain
Registered: 2008-12-12
Posts: 62

Re: Problem with starting steam on a fresh install

Try also to remove both, ~/.steam and ~/.local/share/Steam

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#5 2014-07-07 17:50:31

haukew
Member
From: Hamburg, Germany
Registered: 2007-10-25
Posts: 96
Website

Re: Problem with starting steam on a fresh install

Hi everyone!

First: Thanks for the replies!

@DrShame: When i execute "staem --reset" I get the graphical error "Couldn't find Steam Content". When i try to point this to ~/.local/share/Steam I get the error "Please pick a valid Steam content directory".
@kahrkunne: Valve only officially support Ubuntu, their supported distro of choice.
@Vipermaesg: Thanks, tried this, didn't help :-(

Like i said in the original post: I already started with a fresh Steam-Install, resetting it was - after reading a lot online - was the first thing I did. When i run locate "Steam | grep /home/hauke/" I only get a few Icons reported.

It seems like steam can't find anything to start/reset FROM...which is weird because it should provide this itself...

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#6 2014-08-15 16:34:08

teletrabi
Member
Registered: 2008-01-29
Posts: 6

Re: Problem with starting steam on a fresh install

Maybe you've got "noexec" for your home partition in /etc/fstab? If thats the case, steam installer can't install/execute anything in your steam profile on your home partition.

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