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#1 2014-07-15 18:12:49

monotok
Member
Registered: 2014-07-08
Posts: 3

Gobi 2000 Sony Vaio SA Kernel/ModemManager Issues

Hello All,

I am really at a dead end with this issue, I have been trying all sorts to get my Gobi 2000 modem working within my Arch installation. If I can get this to work then I will be updating the Arch Wiki to hopefully help some others.

I am getting these errors within dmesg log when I turn the hardware switch on and off:

Jul 15 18:59:50 Raspberry kernel: usb 1-1.4: USB disconnect, device number 7
Jul 15 18:59:50 Raspberry kernel: qmi_wwan 1-1.4:1.0 wwp0s26u1u4: unregister 'qmi_wwan' usb-0000:00:1a.0-1.4, WWAN/QMI device
Jul 15 18:59:50 Raspberry kernel: qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
Jul 15 18:59:50 Raspberry kernel: qcserial 1-1.4:1.1: device disconnected
Jul 15 18:59:50 Raspberry kernel: qcserial ttyUSB1: Qualcomm USB modem converter now disconnected from ttyUSB1
Jul 15 18:59:50 Raspberry kernel: qcserial 1-1.4:1.2: device disconnected
Jul 15 18:59:50 Raspberry kernel: qcserial ttyUSB2: Qualcomm USB modem converter now disconnected from ttyUSB2
Jul 15 18:59:50 Raspberry kernel: qcserial 1-1.4:1.3: device disconnected
Jul 15 18:59:50 Raspberry laptop-mode[4899]: Laptop mode
Jul 15 18:59:50 Raspberry laptop-mode[4904]: enabled, not active
Jul 15 18:59:50 Raspberry laptop-mode[4924]: Laptop mode
Jul 15 18:59:50 Raspberry laptop-mode[4925]: enabled, not active
Jul 15 18:59:50 Raspberry laptop-mode[4971]: Laptop mode
Jul 15 18:59:50 Raspberry laptop-mode[4972]: enabled, not active
Jul 15 18:59:51 Raspberry dbus[1680]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service'
Jul 15 18:59:51 Raspberry dbus[1680]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory.
Jul 15 18:59:52 Raspberry kernel: usb 1-1.4: new high-speed USB device number 9 using ehci-pci
Jul 15 18:59:52 Raspberry kernel: usb 1-1.4: config 1 has an invalid interface number: 1 but max is 0
Jul 15 18:59:52 Raspberry kernel: usb 1-1.4: config 1 has no interface number 0
Jul 15 18:59:52 Raspberry kernel: qcserial 1-1.4:1.1: Qualcomm USB modem converter detected
Jul 15 18:59:52 Raspberry kernel: usb 1-1.4: Qualcomm USB modem converter now attached to ttyUSB0
Jul 15 18:59:52 Raspberry mtp-probe[4986]: checking bus 1, device 9: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Jul 15 18:59:52 Raspberry mtp-probe[4986]: bus: 1, device: 9 was not an MTP device
Jul 15 18:59:52 Raspberry laptop-mode[5024]: Laptop mode
Jul 15 18:59:52 Raspberry laptop-mode[5025]: enabled, not active
Jul 15 18:59:52 Raspberry laptop-mode[5066]: Laptop mode
Jul 15 18:59:52 Raspberry laptop-mode[5067]: enabled, not active
Jul 15 18:59:53 Raspberry dbus[1680]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service'
Jul 15 18:59:53 Raspberry dbus[1680]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory.
Jul 15 18:59:58 Raspberry ModemManager[4325]: <warn>  (ttyUSB0): port attributes not fully set
Jul 15 19:00:00 Raspberry ModemManager[4325]: <warn>  (ttyUSB0) could not open serial device (2)
Jul 15 19:00:00 Raspberry ModemManager[4325]: <warn>  (Plugin Manager) (Generic) [ttyUSB0] error when checking support: '(tty/ttyUSB0) failed to open port: Could not open serial device ttyUSB0: No such file or directory'
Jul 15 19:00:00 Raspberry kernel: usb 1-1.4: USB disconnect, device number 9
Jul 15 19:00:00 Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)
Jul 15 19:00:00 Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)
Jul 15 19:00:00 Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)
Jul 15 19:00:00 Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)
Jul 15 19:00:00 Raspberry kernel: qcserial ttyUSB0: Qualcomm USB modem converter now disconnected from ttyUSB0
Jul 15 19:00:00 Raspberry kernel: qcserial 1-1.4:1.1: device disconnected
Jul 15 19:00:00 Raspberry laptop-mode[5124]: Laptop mode
Jul 15 19:00:00 Raspberry laptop-mode[5125]: enabled, not active
Jul 15 19:00:00 Raspberry laptop-mode[5175]: Laptop mode
Jul 15 19:00:00 Raspberry laptop-mode[5176]: enabled, not active
Jul 15 19:00:00 Raspberry ModemManager[4325]: <warn>  Couldn't find support for device at '/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4': not supported by any plugin
Jul 15 19:00:01 Raspberry kernel: usb 1-1.4: new high-speed USB device number 10 using ehci-pci
Jul 15 19:00:01 Raspberry kernel: qmi_wwan 1-1.4:1.0: cdc-wdm1: USB WDM device
Jul 15 19:00:01 Raspberry kernel: qmi_wwan 1-1.4:1.0 wwan0: register 'qmi_wwan' at usb-0000:00:1a.0-1.4, WWAN/QMI device, 86:07:dd:08:17:90
Jul 15 19:00:01 Raspberry kernel: qcserial 1-1.4:1.1: Qualcomm USB modem converter detected
Jul 15 19:00:01 Raspberry kernel: usb 1-1.4: Qualcomm USB modem converter now attached to ttyUSB0
Jul 15 19:00:01 Raspberry kernel: qcserial 1-1.4:1.2: Qualcomm USB modem converter detected
Jul 15 19:00:01 Raspberry kernel: usb 1-1.4: Qualcomm USB modem converter now attached to ttyUSB1
Jul 15 19:00:01 Raspberry kernel: qcserial 1-1.4:1.3: Qualcomm USB modem converter detected
Jul 15 19:00:01 Raspberry kernel: usb 1-1.4: Qualcomm USB modem converter now attached to ttyUSB2
Jul 15 19:00:01 Raspberry mtp-probe[5190]: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
Jul 15 19:00:01 Raspberry mtp-probe[5190]: bus: 1, device: 10 was not an MTP device
Jul 15 19:00:01 Raspberry laptop-mode[5228]: Laptop mode
Jul 15 19:00:01 Raspberry laptop-mode[5229]: enabled, not active
Jul 15 19:00:01 Raspberry laptop-mode[5320]: Laptop mode
Jul 15 19:00:01 Raspberry laptop-mode[5323]: enabled, not active
Jul 15 19:00:01 Raspberry ModemManager[4325]: <warn>  (ttyUSB2): port attributes not fully set
Jul 15 19:00:01 Raspberry ModemManager[4325]: <warn>  (ttyUSB1): port attributes not fully set
Jul 15 19:00:01 Raspberry laptop-mode[5350]: Laptop mode
Jul 15 19:00:01 Raspberry laptop-mode[5351]: enabled, not active
Jul 15 19:00:01 Raspberry ModemManager[4325]: <warn>  (ttyUSB0): port attributes not fully set
Jul 15 19:00:02 Raspberry dbus[1680]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service'
Jul 15 19:00:02 Raspberry dbus[1680]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory.
Jul 15 19:00:02 Raspberry laptop-mode[5398]: Laptop mode
Jul 15 19:00:02 Raspberry laptop-mode[5399]: enabled, not active
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Opening device with flags 'version-info, proxy'...
Jul 15 19:00:03 Raspberry ModemManager[4325]: cannot connect to proxy: Could not connect: Connection refused
Jul 15 19:00:03 Raspberry ModemManager[4325]: spawning new qmi-proxy (try 1)...
Jul 15 19:00:03 Raspberry systemd-udevd[4581]: renamed network interface wwan0 to wwp0s26u1u4
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Checking version info (10 retries)...
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] QMI Device supports 9 services:
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    ctl (1.3)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    wds (1.2)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    dms (1.1)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    nas (1.0)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    wms (1.0)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    pds (1.0)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    auth (1.0)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    cat (1.0)
Jul 15 19:00:03 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    rms (1.0)
Jul 15 19:00:03 Raspberry dbus[1680]: [system] Activating via systemd: service name='org.freedesktop.Avahi' unit='dbus-org.freedesktop.Avahi.service'
Jul 15 19:00:03 Raspberry dbus[1680]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.Avahi.service': Unit dbus-org.freedesktop.Avahi.service failed to load: No such file or directory.
Jul 15 19:00:18 Raspberry ModemManager[4325]: <info>  Creating modem with plugin 'Gobi' and '5' ports
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  Could not grab port (tty/ttyUSB2): 'Cannot add port 'tty/ttyUSB2', unhandled serial type'
Jul 15 19:00:18 Raspberry ModemManager[4325]: <info>  Modem for device at '/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4' successfully created
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Opening device with flags 'version-info, net-802-3, net-no-qos-header, proxy'...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Checking version info (10 retries)...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] QMI Device supports 9 services:
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    ctl (1.3)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    wds (1.2)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    dms (1.1)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    nas (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    wms (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    pds (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    auth (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    cat (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1]    rms (1.0)
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Setting network port data format...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Network port data format operation finished
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Allocating new client ID...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Registered 'dms' (version 1.1) client with ID '1'
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Allocating new client ID...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Registered 'nas' (version 1.0) client with ID '1'
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Allocating new client ID...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Registered 'wms' (version 1.0) client with ID '1'
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Allocating new client ID...
Jul 15 19:00:18 Raspberry ModemManager[4325]: [/dev/cdc-wdm1] Registered 'pds' (version 1.0) client with ID '1'
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  (ttyUSB1): port attributes not fully set
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  couldn't load Supported Bands: 'QMI operation failed: Cannot send message: QMI service 'dms' version '1.3' required, got version '1.1''
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  couldn't load SIM identifier: 'QMI operation failed: Cannot send message: QMI service 'dms' version '1.3' required, got version '1.1''
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  couldn't load IMSI: 'QMI operation failed: Cannot send message: QMI service 'dms' version '1.3' required, got version '1.1''
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  couldn't load current allowed/preferred modes: 'Loading current modes is not supported by this device'
Jul 15 19:00:18 Raspberry ModemManager[4325]: <warn>  couldn't load current Bands: 'QMI operation failed: Cannot send message: QMI service 'nas' version '1.1' required, got version '1.0''
Jul 15 19:00:18 Raspberry ModemManager[4325]: <info>  Modem: state changed (unknown -> disabled)
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <warn> (cdc-wdm1): failed to look up interface index
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> WWAN now disabled by management service
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> (cdc-wdm1): new Broadband device (driver: 'qcserial, qmi_wwan' ifindex: 0)
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> (cdc-wdm1): exported as /org/freedesktop/NetworkManager/Devices/4
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> (cdc-wdm1): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> (cdc-wdm1): deactivating device (reason 'managed') [2]
Jul 15 19:00:18 Raspberry NetworkManager[1673]: <info> (cdc-wdm1): device state change: unavailable -> disconnected (reason 'none') [20 30 0]
Jul 15 19:00:18 Raspberry gnome-session[2803]: Window manager warning: Log level 8: nma_mobile_providers_database_lookup_cdma_sid: assertion 'sid > 0' failed

The main bit that stands out is:

Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)

I have done research for days on this and can't seem to find anything of use. The device appears in the Network Manager. Modem Manager GUI can enable it and get signal strength but can't do much else with it. If I try and connect to the network using the Network Applet then it just disappears from the menu (In the syslogs it seems to disconnect from the hardware and reconnect). After about 20-30 seconds it is back in the Network Manager menu.


These are the things I have tried:

  • Not a hardware issue, works with every other distro including Manjaro so this rules out a Arch base problem.

  • Thought it was a kernel issue, installed Manjaro kernel and an AUR kernel. Same problem.

  • Remove Modem Manager and I do not get this error:
    Raspberry kernel: qcserial ttyUSB0: usb_wwan_indat_callback: resubmit read urb failed. (-19)

  • Compiled my own gobi loader and from the AUR.

  • Used my own firmware from my old Windows install and the AUR gobi-firmware.

  • Installed Manjaro's modem manager

  • Installed older repo version of Modem Manager.

  • Installed a fresh Arch install on a separate partition to check if it is my install and the same thing happens.

I really do not know what else I could do or what the issue with this is? Currently my only solution is to dual boot into Manjaro to use it, this is really annoying because it is based and on arch and seems to work fine so there must be something missing sad

Could anyone shed any light?

Last edited by monotok (2014-07-15 18:15:06)

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#2 2014-07-15 21:13:27

monotok
Member
Registered: 2014-07-08
Posts: 3

Re: Gobi 2000 Sony Vaio SA Kernel/ModemManager Issues

Hello,

Just a quick update. I hate getting defeated by this so I have progressed a little further. I just reinstalled Manjaro as a dual boot with XFCE4. Installed the firmware etc and this time I got the same qcserial error however I was able to connect to the 3G Modem and use Modem Manager GUI to send an SMS. My thinking is that GNOME's Network Manager is at fault. I booted into my Arch install and the Modem Manager GUI was able to send an SMS so therefore my thinking is Network Manager.

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