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#1 2014-09-07 08:06:03

nierro
Member
From: Milan, Italy
Registered: 2011-09-02
Posts: 849

[SOLVED] Steam stopped working yesterday

Hi!
As title says, i can connect to my steam account no more; it gives "steam is having trouble connecting to the steam servers" error message.
I'm using steam beta, on arch with testing enabled.
This is my relevant pacman.log:

[2014-09-04 14:16] [PACMAN] Running 'pacman --color auto -S -u'
[2014-09-04 14:16] [PACMAN] starting full system upgrade
[2014-09-04 14:16] [PACMAN] upgraded inxi (2.2.1-1 -> 2.2.3-1)
[2014-09-05 16:47] [PACMAN] upgraded mkinitcpio (18-1 -> 18-2)
[2014-09-05 21:03] [PACMAN] Running 'pacman --color auto -S -u'
[2014-09-05 21:03] [PACMAN] starting full system upgrade
[2014-09-05 21:04] [PACMAN] upgraded boost-libs (1.55.0-6 -> 1.56.0-1)
[2014-09-05 21:04] [PACMAN] upgraded dialog (1:1.2_20140219-1 -> 1:1.2_20140901-1)
[2014-09-05 21:04] [PACMAN] upgraded libkolabxml (1.0.1-1 -> 1.0.1-2)
[2014-09-06 13:33] [PACMAN] Running 'pacman -Rs weston'
[2014-09-06 13:33] [PACMAN] removed weston (1.5.0-2)
[2014-09-06 13:33] [PACMAN] removed poppler-glib (0.26.4-1)
[2014-09-06 13:33] [PACMAN] removed libunwind (1.1-2)
[2014-09-06 13:45] [PACMAN] Running 'pacman -Rs scrot'
[2014-09-06 13:45] [PACMAN] removed scrot (0.8-7)
[2014-09-06 13:45] [PACMAN] removed giblib (1.2.4-6)
[2014-09-06 13:45] [PACMAN] removed imlib2 (1.4.6-3)
[2014-09-06 15:05] [PACMAN] Running 'pacman --color auto -S -u'
[2014-09-06 15:05] [PACMAN] starting full system upgrade
[2014-09-06 15:11] [PACMAN] upgraded wine (1.7.25-1 -> 1.7.26-1)

A steam log while trying to start it:

Running Steam on arch rolling 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steamwebhelper)/version(20140903123401)
Installing breakpad exception handler for appid(steamwebhelper)/version(1409747641)
Installing breakpad exception handler for appid(steamwebhelper)/version(20140903123401)
Installing breakpad exception handler for appid(steamwebhelper)/version(1409747641)
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 70: non-double matrix element
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 78: saw unknown, expected number
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
PulseAudio connect failed (used only for Mic Volume Control) with error: Access denied
Installing breakpad exception handler for appid(steam)/version(1409777350)
Generating new string page texture 7: 128x256, total string texture memory is 131,07 KB
Generating new string page texture 8: 48x256, total string texture memory is 180,22 KB
Generating new string page texture 9: 256x256, total string texture memory is 442,37 KB
Generating new string page texture 10: 64x256, total string texture memory is 507,90 KB
Generating new string page texture 11: 8x256, total string texture memory is 516,10 KB
Generating new string page texture 12: 16x256, total string texture memory is 532,48 KB
Generating new string page texture 13: 24x256, total string texture memory is 557,06 KB
Generating new string page texture 14: 32x256, total string texture memory is 589,82 KB
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
Installing breakpad exception handler for appid(steam)/version(1409777350)
process 3517: The last reference on a connection was dropped without closing the connection. This is a bug in an application. See dbus_connection_unref() documentation for details.
Most likely, the application was supposed to call dbus_connection_close(), since this is a private connection.
Requested Force create but SharedObjectMutex already created
Forced create but already created for SharedObjectEvent
Forced create but already created for SharedObjectEvent
[2014-09-07 10:04:55] Startup - updater built Sep  3 2014 12:34:13
[2014-09-07 10:04:55] Opted in to client beta 'publicbeta' via beta file
You are in the 'publicbeta' client beta.
[2014-09-07 10:04:55] Verifying installation...
[2014-09-07 10:04:55] Verification complete
[2014-09-07 10:05:03] Shutdown

Already tried a "steam --reset" or "steam -tcp" (the only two solutions google came up with).
Any idea?
Thanks!

EDIT: i tried to install steam again too, but it didn't work...

EDIT2: my brother with arch and not testing enabled, can connect flawlessly to his steam account on his laptop. Same network obviously.

Last edited by nierro (2014-09-07 13:59:54)

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#2 2014-09-07 11:02:08

Head_on_a_Stick
Member
From: The Wirral
Registered: 2014-02-20
Posts: 9,003
Website

Re: [SOLVED] Steam stopped working yesterday

FWIW my Steam setup is working...
From your pacman log:

[2014-09-04 14:16] [PACMAN] Running 'pacman --color auto -S -u'

You should be using "-Syu"...


Jin, Jîyan, Azadî

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#3 2014-09-07 11:08:21

nierro
Member
From: Milan, Italy
Registered: 2011-09-02
Posts: 849

Re: [SOLVED] Steam stopped working yesterday

That is because of yaourt: i use an alias to upgrade, but there was a typo big_smile
I used "alias pacup='yaourt -Suya" instead of -Syua...thanks to higlight that!
Btw i don't know where the problem could be...may be i should move the whole .local/share/Steam dir somewhere else, and launch steam again. I'll give it a try.

EDIT: it's not working...

Last edited by nierro (2014-09-07 11:10:37)

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#4 2014-09-07 11:15:38

Head_on_a_Stick
Member
From: The Wirral
Registered: 2014-02-20
Posts: 9,003
Website

Re: [SOLVED] Steam stopped working yesterday

We had a troll recently with a similar problem:
https://bbs.archlinux.org/viewtopic.php?id=186447
Maybe follow up on @clfarron4's post #10...


Jin, Jîyan, Azadî

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#5 2014-09-07 11:39:46

nierro
Member
From: Milan, Italy
Registered: 2011-09-02
Posts: 849

Re: [SOLVED] Steam stopped working yesterday

Mmh, that problem was there even before, and here they said that "it doesn't affect any functionality" https://bugs.freedesktop.org/show_bug.cgi?id=70258#c3 .
Thanks anyway wink
I'll go on looking for a clue!

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#6 2014-09-07 13:59:42

nierro
Member
From: Milan, Italy
Registered: 2011-09-02
Posts: 849

Re: [SOLVED] Steam stopped working yesterday

So... problem is gone. Probably the issue was a connection problem somewhere...can't be more accurate sorry!
By the way, i'll close this!
Thanks!

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