Arch Linux

scwalla

Member

Registered: 2011-06-01

Posts: 23

[SOLVED] Crashplan Engine fails to start

Crashplan Engine fails to start.  Here is the status output from systemctl.

[steve@scwalla ~]$ systemctl status crashplan.service
● crashplan.service - CrashPlan Backup Engine
   Loaded: loaded (/usr/lib/systemd/system/crashplan.service; enabled)
   Active: failed (Result: exit-code) since Thu 2014-09-11 10:12:01 EDT; 30min ago
  Process: 581 ExecStop=/opt/crashplan/bin/CrashPlanEngine stop (code=exited, status=0/SUCCESS)
  Process: 545 ExecStart=/opt/crashplan/bin/CrashPlanEngine start (code=exited, status=0/SUCCESS)
 Main PID: 574 (code=exited, status=126)

Sep 11 10:11:51 scwalla systemd[1]: Starting CrashPlan Backup Engine...
Sep 11 10:11:51 scwalla systemd[1]: Started CrashPlan Backup Engine.
Sep 11 10:11:51 scwalla systemd[1]: crashplan.service: main process exited, code=exited, status=126/n/a
Sep 11 10:11:51 scwalla CrashPlanEngine[545]: /opt/crashplan/bin/CrashPlanEngine: line 110: warning: setlocale: LC_ALL: cannot change locale (C.UTF-8): No such file or directory
Sep 11 10:11:51 scwalla CrashPlanEngine[545]: Starting CrashPlan Engine ... Using standard startup
Sep 11 10:11:51 scwalla CrashPlanEngine[545]: OK
Sep 11 10:11:51 scwalla CrashPlanEngine[581]: /opt/crashplan/bin/CrashPlanEngine: line 110: warning: setlocale: LC_ALL: cannot change locale (C.UTF-8): No such file or directory
Sep 11 10:11:51 scwalla CrashPlanEngine[581]: Stopping CrashPlan Engine ... /opt/crashplan/bin/CrashPlanEngine: line 144: kill: (574) - No such process
Sep 11 10:12:01 scwalla CrashPlanEngine[581]: OK
Sep 11 10:12:01 scwalla systemd[1]: Unit crashplan.service entered failed state.

I see the following error in /opt/crashplan/log/engine_error.log.

[steve@scwalla log]$ cat engine_error.log 
/usr/bin/java: line 2: /usr/lib/jvm/default/bin/java: Too many levels of symbolic links
/usr/bin/java: line 2: exec: /usr/lib/jvm/default/bin/java: cannot execute: Too many levels of symbolic links

Can anyone help with this please?

Last edited by scwalla (2014-09-11 21:52:24)

firecat53

Member

From: Lake Stevens, WA, USA

Registered: 2007-05-14

Posts: 1,542

Website

Re: [SOLVED] Crashplan Engine fails to start

Reinstall the jre and any associated java packages (not at my computer... Can't remember which). I had this problem too and there was bad java symlink that somehow crept in. Fixed on the reinstall.

Scott

---

Github

scwalla

Member

Registered: 2011-06-01

Posts: 23

Re: [SOLVED] Crashplan Engine fails to start

Thanks, firecat53.

I found a thread here: https://bbs.archlinux.org/viewtopic.php?id=186640 that has the solution I used to solve this.

$ archlinux-java fix