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#1 2014-09-26 11:19:34
- shox
- Member
- Registered: 2012-06-20
- Posts: 51
[Audio] Intel sound card froze the computer
Hello everyone ! I'm coming here because I'm unable to solve a bug with my new ArchLinux install on my HP EliteBook G1
On boot, when the first sound come, the system is frozen and I have to go to a TTY and come back juste ater to X to unfreeze it, when it comes back to X, sound is working.
Here is the dmesg just after that bug
[ 18.357685] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 31.733893] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
[ 31.733898] [drm] PCIE gen 2 link speeds already enabled
[ 31.738009] [drm] PCIE GART of 1024M enabled (table at 0x0000000000276000).
[ 31.738108] radeon 0000:03:00.0: WB enabled
[ 31.738109] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880036c15c00
[ 31.738111] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880036c15c04
[ 31.738112] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880036c15c08
[ 31.738113] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880036c15c0c
[ 31.738114] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880036c15c10
[ 31.739665] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90012935a18
[ 31.933041] [drm] ring test on 0 succeeded in 1 usecs
[ 31.933046] [drm] ring test on 1 succeeded in 1 usecs
[ 31.933050] [drm] ring test on 2 succeeded in 1 usecs
[ 31.933112] [drm] ring test on 3 succeeded in 2 usecs
[ 31.933119] [drm] ring test on 4 succeeded in 1 usecs
[ 32.120159] [drm] ring test on 5 succeeded in 2 usecs
[ 32.120167] [drm] UVD initialized successfully.
[ 32.120197] [drm] ib test on ring 0 succeeded in 0 usecs
[ 32.120225] [drm] ib test on ring 1 succeeded in 0 usecs
[ 32.120251] [drm] ib test on ring 2 succeeded in 0 usecs
[ 32.120279] [drm] ib test on ring 3 succeeded in 0 usecs
[ 32.120307] [drm] ib test on ring 4 succeeded in 0 usecs
[ 32.272153] [drm] ib test on ring 5 succeeded
[ 32.281645] snd_hda_intel 0000:03:00.1: Enabling via VGA-switcheroo
[ 32.281758] snd_hda_intel 0000:03:00.1: irq 68 for MSI/MSI-X
[ 35.511987] fuse init (API version 7.23)
[ 39.380006] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 39.406703] snd_hda_intel 0000:03:00.1: Cannot lock devices!
[ 217.549726] [drm] probing gen 2 caps for device 8086:9c18 = 5323c42/0
[ 217.549730] [drm] PCIE gen 2 link speeds already enabled
[ 217.554342] [drm] PCIE GART of 1024M enabled (table at 0x0000000000276000).
[ 217.554587] radeon 0000:03:00.0: WB enabled
[ 217.554590] radeon 0000:03:00.0: fence driver on ring 0 use gpu addr 0x0000000040000c00 and cpu addr 0xffff880036c15c00
[ 217.554592] radeon 0000:03:00.0: fence driver on ring 1 use gpu addr 0x0000000040000c04 and cpu addr 0xffff880036c15c04
[ 217.554594] radeon 0000:03:00.0: fence driver on ring 2 use gpu addr 0x0000000040000c08 and cpu addr 0xffff880036c15c08
[ 217.554596] radeon 0000:03:00.0: fence driver on ring 3 use gpu addr 0x0000000040000c0c and cpu addr 0xffff880036c15c0c
[ 217.554598] radeon 0000:03:00.0: fence driver on ring 4 use gpu addr 0x0000000040000c10 and cpu addr 0xffff880036c15c10
[ 217.556135] radeon 0000:03:00.0: fence driver on ring 5 use gpu addr 0x0000000000075a18 and cpu addr 0xffffc90012935a18
[ 217.751488] [drm] ring test on 0 succeeded in 1 usecs
[ 217.751492] [drm] ring test on 1 succeeded in 1 usecs
[ 217.751496] [drm] ring test on 2 succeeded in 1 usecs
[ 217.751557] [drm] ring test on 3 succeeded in 2 usecs
[ 217.751565] [drm] ring test on 4 succeeded in 1 usecs
[ 217.938608] [drm] ring test on 5 succeeded in 2 usecs
[ 217.938616] [drm] UVD initialized successfully.
[ 217.938648] [drm] ib test on ring 0 succeeded in 0 usecs
[ 217.938675] [drm] ib test on ring 1 succeeded in 0 usecs
[ 217.938703] [drm] ib test on ring 2 succeeded in 0 usecs
[ 217.938730] [drm] ib test on ring 3 succeeded in 0 usecs
[ 217.938758] [drm] ib test on ring 4 succeeded in 0 usecs
[ 218.090574] [drm] ib test on ring 5 succeeded
[ 218.097104] snd_hda_intel 0000:03:00.1: Enabling via VGA-switcheroo
[ 218.097210] snd_hda_intel 0000:03:00.1: irq 68 for MSI/MSI-X
[ 226.308601] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 226.335170] snd_hda_intel 0000:03:00.1: Cannot lock devices!It's a very strange bug and I'm unable to resolve it, could you help me to solve it ?
Here is my aplay -l
aplay -l
**** Liste des Périphériques Matériels PLAYBACK ****
carte 0: HDMI [HDA Intel HDMI], périphérique 3: HDMI 0 [HDMI 0]
Sous-périphériques: 0/1
Sous-périphérique #0: subdevice #0
carte 0: HDMI [HDA Intel HDMI], périphérique 7: HDMI 1 [HDMI 1]
Sous-périphériques: 1/1
Sous-périphérique #0: subdevice #0
carte 0: HDMI [HDA Intel HDMI], périphérique 8: HDMI 2 [HDMI 2]
Sous-périphériques: 1/1
Sous-périphérique #0: subdevice #0
carte 1: PCH [HDA Intel PCH], périphérique 0: 92HD91BXX Analog [92HD91BXX Analog]
Sous-périphériques: 0/1
Sous-périphérique #0: subdevice #0
carte 2: HDMI_1 [HDA ATI HDMI], périphérique 3: HDMI 0 [HDMI 0]
Sous-périphériques: 0/1
Sous-périphérique #0: subdevice #0
carte 2: HDMI_1 [HDA ATI HDMI], périphérique 7: HDMI 1 [HDMI 1]
Sous-périphériques: 1/1
Sous-périphérique #0: subdevice #0I tried to replace my /etc/asound.conf with this one but it didn't changed anything (even the aplay -l orders didn't changed)
defaults.ctl.card x
defaults.pcm.card x
defaults.timer.card xHere is other tests
hwinfo --sound
09: PCI 03.0: 0403 Audio device
[Created at pci.328]
Unique ID: 3hqH._TWPX2ddd71
SysFS ID: /devices/pci0000:00/0000:00:03.0
SysFS BusID: 0000:00:03.0
Hardware Class: sound
Model: "Intel Audio device"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x0a0c
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x198f
Revision: 0x0b
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xd0830000-0xd0833fff (rw,non-prefetchable)
IRQ: 68 (539 events)
Module Alias: "pci:v00008086d00000A0Csv0000103Csd0000198Fbc04sc03i00"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
14: PCI 1b.0: 0403 Audio device
[Created at pci.328]
Unique ID: u1Nb.DEEXeXjdnp2
SysFS ID: /devices/pci0000:00/0000:00:1b.0
SysFS BusID: 0000:00:1b.0
Hardware Class: sound
Model: "Intel Lynx Point-LP HD Audio Controller"
Vendor: pci 0x8086 "Intel Corporation"
Device: pci 0x9c20 "Lynx Point-LP HD Audio Controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x198f
Revision: 0x04
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xd0834000-0xd0837fff (rw,non-prefetchable)
IRQ: 67 (288 events)
Module Alias: "pci:v00008086d00009C20sv0000103Csd0000198Fbc04sc03i00"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
25: PCI 300.1: 0403 Audio device
[Created at pci.328]
Unique ID: kEn8.4X4iAhtZBi0
Parent ID: QSNP.8vbtNHo8HI6
SysFS ID: /devices/pci0000:00/0000:00:1c.4/0000:03:00.1
SysFS BusID: 0000:03:00.1
Hardware Class: sound
Model: "ATI Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]"
Vendor: pci 0x1002 "ATI Technologies Inc"
Device: pci 0xaab0 "Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1990
Driver: "snd_hda_intel"
Driver Modules: "snd_hda_intel"
Memory Range: 0xd0540000-0xd0543fff (rw,non-prefetchable)
IRQ: 17 (37 events)
Module Alias: "pci:v00001002d0000AAB0sv0000103Csd00001990bc04sc03i00"
Driver Info #0:
Driver Status: snd_hda_intel is active
Driver Activation Cmd: "modprobe snd_hda_intel"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #17 (PCI bridge) dmesg | grep -i snd
[ 14.456964] snd_hda_intel 0000:00:1b.0: irq 67 for MSI/MSI-X
[ 14.464356] snd_hda_intel 0000:00:03.0: irq 68 for MSI/MSI-X
[ 16.520035] snd_hda_intel 0000:03:00.1: Handle VGA-switcheroo audio client
[ 16.520038] snd_hda_intel 0000:03:00.1: Force to non-snoop mode
[ 16.520081] snd_hda_intel 0000:03:00.1: irq 70 for MSI/MSI-X
[ 21.515714] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 36.126047] snd_hda_intel 0000:03:00.1: Enabling via VGA-switcheroo
[ 36.126144] snd_hda_intel 0000:03:00.1: irq 70 for MSI/MSI-X
[ 41.338528] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 41.365146] snd_hda_intel 0000:03:00.1: Cannot lock devices!
[ 175.419070] snd_hda_intel 0000:03:00.1: Enabling via VGA-switcheroo
[ 175.419169] snd_hda_intel 0000:03:00.1: irq 70 for MSI/MSI-X
[ 180.954826] snd_hda_intel 0000:03:00.1: Disabling via VGA-switcheroo
[ 181.082160] snd_hda_intel 0000:03:00.1: Cannot lock devices!lsmod
Module Size Used by
fuse 87446 3
ctr 12927 1
ccm 17534 1
joydev 17063 0
mousedev 17272 0
coretemp 12820 0
intel_rapl 17356 0
snd_hda_codec_idt 56908 1
snd_hda_codec_hdmi 45117 2
snd_hda_codec_generic 63126 1 snd_hda_codec_idt
x86_pkg_temp_thermal 12951 0
hp_wmi 17426 0
sparse_keymap 12818 1 hp_wmi
intel_powerclamp 17122 0
kvm_intel 143217 0
ppdev 16782 0
iTCO_wdt 12831 0
iTCO_vendor_support 12649 1 iTCO_wdt
kvm 413027 1 kvm_intel
crct10dif_pclmul 13394 0
crc32_pclmul 12915 0
ghash_clmulni_intel 12978 0
aesni_intel 151423 2
aes_x86_64 16719 1 aesni_intel
lrw 12757 1 aesni_intel
gf128mul 12970 1 lrw
glue_helper 12649 1 aesni_intel
ablk_helper 12572 1 aesni_intel
cryptd 18553 3 ghash_clmulni_intel,aesni_intel,ablk_helper
microcode 22061 0
evdev 21544 16
mac_hid 12633 0
psmouse 102792 0
serio_raw 12849 0
arc4 12536 2
radeon 1376042 1
i2c_i801 16965 0
ttm 73743 1 radeon
rtsx_pci_ms 16898 0
memstick 13696 1 rtsx_pci_ms
hwmon 12930 2 coretemp,radeon
ecb 12737 2
btusb 25625 0
iwlmvm 161824 0
bluetooth 394557 2 btusb
mac80211 514630 1 iwlmvm
6lowpan_iphc 16588 1 bluetooth
iwlwifi 156837 1 iwlmvm
cfg80211 454161 3 iwlwifi,mac80211,iwlmvm
snd_hda_intel 26327 7
snd_hda_controller 26727 1 snd_hda_intel
snd_hda_codec 108552 5 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
rfkill 18867 5 cfg80211,hp_wmi,bluetooth
snd_hwdep 17244 1 snd_hda_codec
snd_pcm 88487 4 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
uvcvideo 78952 0
videobuf2_vmalloc 12816 1 uvcvideo
videobuf2_memops 12519 1 videobuf2_vmalloc
videobuf2_core 47787 1 uvcvideo
v4l2_common 12995 1 videobuf2_core
videodev 126443 3 uvcvideo,v4l2_common,videobuf2_core
media 18365 2 uvcvideo,videodev
i915 864723 6
snd_timer 26614 1 snd_pcm
snd 69340 22 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_idt,snd_pcm,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel
tpm_infineon 16882 0
soundcore 13031 2 snd,snd_hda_codec
parport_pc 26351 0
battery 13356 0
wmi 17339 1 hp_wmi
parport 35749 2 ppdev,parport_pc
e1000e 215644 0
drm_kms_helper 49262 2 i915,radeon
drm 258005 8 ttm,i915,drm_kms_helper,radeon
thermal 17559 0
intel_gtt 17848 1 i915
i2c_algo_bit 12744 2 i915,radeon
hp_accel 25200 0
mei_me 17941 0
i2c_core 50152 8 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit,v4l2_common,radeon,videodev
led_class 12859 2 hp_accel,iwlmvm
ptp 17692 1 e1000e
shpchp 35210 0
pps_core 17225 1 ptp
hp_wireless 12491 0
video 17995 1 i915
button 12909 1 i915
mei 75033 1 mei_me
lis3lv02d 17883 1 hp_accel
input_polldev 13118 1 lis3lv02d
lpc_ich 20768 0
tpm_tis 17182 0
tpm 31467 2 tpm_tis,tpm_infineon
ac 12715 0
processor 27777 0
ext4 501845 1
crc16 12343 2 ext4,bluetooth
mbcache 17171 1 ext4
jbd2 86460 1 ext4
uas 22044 0
usb_storage 60311 2 uas
sd_mod 44356 2
crc_t10dif 12431 1 sd_mod
crct10dif_common 12356 2 crct10dif_pclmul,crc_t10dif
rtsx_pci_sdmmc 21105 0
mmc_core 110475 1 rtsx_pci_sdmmc
atkbd 22254 0
libps2 12739 2 atkbd,psmouse
ahci 29195 0
crc32c_intel 21809 0
libahci 27158 1 ahci
libata 181553 2 ahci,libahci
scsi_mod 142915 4 uas,usb_storage,libata,sd_mod
ehci_pci 12512 0
xhci_hcd 152990 0
ehci_hcd 69939 1 ehci_pci
rtsx_pci 41815 2 rtsx_pci_ms,rtsx_pci_sdmmc
usbcore 199328 7 uas,btusb,uvcvideo,usb_storage,ehci_hcd,ehci_pci,xhci_hcd
usb_common 12440 1 usbcore
i8042 18002 1 libps2
serio 18282 9 serio_raw,atkbd,i8042,psmouseHere is lspci :
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:16.3 Serial controller: Intel Corporation 8 Series HECI KT (rev 04)
00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I218-LM (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.4 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 5 (rev e4)
00:1c.5 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 6 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 73)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8730M]
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)Here is "cat /proc/asound/modules"
0 snd_hda_intel
1 snd_hda_intel
2 snd_hda_intelThanks for your help ! 
Last edited by shox (2014-09-26 11:20:51)
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#2 2014-09-27 17:39:12
- shox
- Member
- Registered: 2012-06-20
- Posts: 51
Re: [Audio] Intel sound card froze the computer
Fixed thanks to https://bugs.launchpad.net/ubuntu/+sour … ug/1310260
Add
options snd-hda-intel enable=0,1,0in my /etc/modprobe.d
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#3 2015-05-29 20:40:11
- tom229
- Member
- Registered: 2013-05-15
- Posts: 2
Re: [Audio] Intel sound card froze the computer
This bug was causing some very strange behaviour on my machine (HP ZBook 14, kernel: 4.0.4-2-ARCH). Steam would not load (hang), lspci would hang, the computer would not properly reboot, and 1/5 times it would boot up with a snd_hda_intel error.
Creating the file /etc/modprobe.d/my-alsa.conf and adding the line:
options snd-hda-intel enable=0,1,0fixed the issue.
I'm not sure if this breaks sound over the display port. If I ever test that I'll post it back here.
Last edited by tom229 (2015-05-29 20:41:04)
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