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#1 2003-11-28 16:00:22

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

HP psc 2175 printer.

I bought this printer because it was reported to work correctly in Linux with the hpijs driver and the hpoj driver for scanning. It is a multifunction printer.

I recompiled the kernel to have usb printer support, with this options:

Preliminary usb device filesystem
EHCI HCD (USB 2.0) support (EXPERIMENTAL)
UHCI alternate driver (JE) support
USB printer support
USB scanner support

To see if it was detected, I wrote:

cat /proc/bus/usb/devices

returned this:

T:  Bus=04 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI-alt Root Hub
S:  SerialNumber=ec00
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=04 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=03f0 ProdID=2b11 Rev= 1.00
S:  Manufacturer=Hewlett-Packard
S:  Product=PSC 2170 Series
S:  SerialNumber=MY353C81J373
C:* #Ifs= 4 Cfg#= 1 Atr=c0 MxPwr=  2mA
I:  If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=cc Prot=00 Driver=(none)
E:  Ad=01(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=82(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
I:  If#= 1 Alt= 0 #EPs= 3 Cls=07(print) Sub=01 Prot=02 Driver=usblp
E:  Ad=03(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=83(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=84(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
I:  If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
E:  Ad=05(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=85(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
E:  Ad=86(I) Atr=03(Int.) MxPS=   8 Ivl=10ms
I:  If#= 3 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none)
E:  Ad=07(O) Atr=02(Bulk) MxPS=  32 Ivl=0ms
E:  Ad=87(I) Atr=02(Bulk) MxPS=  32 Ivl=0ms
T:  Bus=03 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI-alt Root Hub
S:  SerialNumber=e800
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 2
B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 1.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 0.00
S:  Product=USB UHCI-alt Root Hub
S:  SerialNumber=e400
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   8 Ivl=255ms
T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 6
B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0
D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=01 MxPS= 8 #Cfgs=  1
P:  Vendor=0000 ProdID=0000 Rev= 2.04
S:  Manufacturer=Linux 2.4.22 ehci_hcd
S:  Product=Intel Corp. 82801DB USB2
S:  SerialNumber=00:1d.7
C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=  0mA
I:  If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub
E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=256ms

So it is detected. Then I installed the hpijs driver with pacman and configured the printer with Cups, but it doesn't work. I tried installing Ghostscript, but it didn't work either.

After trying to print the test page, and going back to Printers, Cups shows this message in the navigator:

HP PSC 2175 Foomatic/hpijs (recommended)     
Description:
Location: /dev/usb/lp0
Printer State: idle, accepting jobs.
"Media tray empty!"
Device URI: usb://Hewlett-Packard/PSC%202170%20Series

Media tray empty? Then I tried to print a document with OpenOffice, but nothing. Could someone tell me what went wrong?

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#2 2003-11-28 16:12:17

sarah31
Member
From: Middle of Canada
Registered: 2002-08-20
Posts: 2,975
Website

Re: HP psc 2175 printer.

hurm sounds like cups is not working very well for you. have you installed a2ps to see if it makes any differences? i remember have lots of problems printing before i installed a2ps.

as an aside you should not have had to recompile your kernel for usb printer support. that is if you use a stock kernel. both usb printer and usb scanner are enabled as modules so it is a simple matter of loading those modules.


AKA uknowme

I am not your friend

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#3 2003-11-29 19:04:50

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

Re: HP psc 2175 printer.

I've installed a2ps and still it doesn't work. And, I recompile the kernel for my needs because I don't want to load any modules at all.

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#4 2003-11-30 20:58:13

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

Re: HP psc 2175 printer.

If I go to Jobs - Show completed jobs, I see this:

HP-6       Test Page       root       15k        aborted       Restart Job

Then, I click on Restart Jobs and I get this message:

Error: client-error-not-possible

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#5 2003-11-30 22:24:25

hkctr
Member
Registered: 2003-09-10
Posts: 26

Re: HP psc 2175 printer.

I get this quite frequently also when setting up hpoj and my multi-function HP.  I use the parallel port so my setup is a little different.  Usually re-setting the printer will fix it but sometimes I have to recompile hpoj and reinstall it.  Make sure hpoj loads before cups on boot.  I edited the cups script to load hpoj before cups.  I don't think it is necessary, but my printer works better when I  set up the printer as the default device when running 'ptal-init setup'. I then select the ptal printer device under the cups setup menu (localhost:631).

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#6 2003-11-30 22:41:24

Xentac
Forum Fellow
From: Victoria, BC
Registered: 2003-01-17
Posts: 1,797
Website

Re: HP psc 2175 printer.

Luis Q. R. wrote:

Error: client-error-not-possible

Usually this error is caused by the cups daemon not saving print jobs (default config).  There's an option in, I believe, cupsd.conf to save print jobs.


I have discovered that all of mans unhappiness derives from only one source, not being able to sit quietly in a room
- Blaise Pascal

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#7 2003-12-01 03:23:29

scottro
Member
From: NYC
Registered: 2002-10-11
Posts: 454
Website

Re: HP psc 2175 printer.

I have a page on cups (Can't Usually Print Stuff) that might be of use--covers some common errors that I and others have run into from time to time.

Don't know if it'll solve this problem but give it a whirl.

http://home.nyc.rr.com/computertaijutsu/cups.html

Also, check the cups error logs--sometimes, though not always, they can be helpful.

Scott

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#8 2003-12-04 23:55:32

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

Re: HP psc 2175 printer.

I found out that foomatic was not installed. I thought it was because when I added the printer with cups, there was the driver name "HP PSC 2175 Foomatic/hpijs (recommended) (en)", but no. Doesn't hpijs depend on foomatic?

Anyway it's not working yet, here's the log:

I [04/Dec/2003:22:18:01 +0000] Listening to 0:631
I [04/Dec/2003:22:18:01 +0000] Loaded configuration file "/etc/cups/cupsd.conf"
I [04/Dec/2003:22:18:01 +0000] Configured for up to 100 clients.
I [04/Dec/2003:22:18:01 +0000] Allowing up to 100 client connections per host.
I [04/Dec/2003:22:18:01 +0000] Full reload is required.
I [04/Dec/2003:22:18:02 +0000] LoadPPDs: Wrote "/etc/cups/ppds.dat", 292 PPDs...
I [04/Dec/2003:22:18:02 +0000] Full reload complete.
E [04/Dec/2003:22:18:02 +0000] StartListening: Unable to find IP address for server name "pc" - Unknown host
I [04/Dec/2003:22:18:41 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=744)
I [04/Dec/2003:22:18:43 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=746)
I [04/Dec/2003:22:20:44 +0000] Scheduler shutting down normally.
I [04/Dec/2003:23:03:22 +0000] Listening to 0:631
I [04/Dec/2003:23:03:22 +0000] Loaded configuration file "/etc/cups/cupsd.conf"
I [04/Dec/2003:23:03:22 +0000] Configured for up to 100 clients.
I [04/Dec/2003:23:03:22 +0000] Allowing up to 100 client connections per host.
I [04/Dec/2003:23:03:22 +0000] Full reload is required.
I [04/Dec/2003:23:03:23 +0000] LoadPPDs: Read "/etc/cups/ppds.dat", 292 PPDs...
I [04/Dec/2003:23:03:23 +0000] LoadPPDs: No new or changed PPDs...
I [04/Dec/2003:23:03:23 +0000] Full reload complete.
E [04/Dec/2003:23:03:24 +0000] StartListening: Unable to find IP address for server name "pc" - Unknown host
I [04/Dec/2003:23:03:35 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=573)
I [04/Dec/2003:23:03:38 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=575)
I [04/Dec/2003:23:03:48 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=576)
I [04/Dec/2003:23:03:53 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=577)
I [04/Dec/2003:23:03:56 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=578)
I [04/Dec/2003:23:04:04 +0000] Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=579)
I [04/Dec/2003:23:04:04 +0000] Setting HP device-uri to "usb://Hewlett-Packard/PSC%202170%20Series" (was "file:/dev/null".)
I [04/Dec/2003:23:04:04 +0000] Setting HP printer-is-accepting-jobs to 1 (was 0.)
I [04/Dec/2003:23:04:04 +0000] Setting HP printer-state to 3 (was 5.)
I [04/Dec/2003:23:04:04 +0000] Saving printers.conf...
I [04/Dec/2003:23:04:04 +0000] New printer 'HP' added by 'root'.
I [04/Dec/2003:23:04:06 +0000] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=580)
I [04/Dec/2003:23:04:11 +0000] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=581)
I [04/Dec/2003:23:04:11 +0000] Adding start banner page "none" to job 1.
I [04/Dec/2003:23:04:11 +0000] Adding end banner page "none" to job 1.
I [04/Dec/2003:23:04:11 +0000] Job 1 queued on 'HP' by 'root'.
I [04/Dec/2003:23:04:11 +0000] Started filter /usr/lib/cups/filter/pstops (PID 582) for job 1.
I [04/Dec/2003:23:04:11 +0000] Started filter /usr/lib/cups/filter/foomatic-rip (PID 583) for job 1.
I [04/Dec/2003:23:04:11 +0000] Started backend /usr/lib/cups/backend/usb (PID 584) for job 1.
W [04/Dec/2003:23:04:11 +0000] [Job 1] Media tray empty!
E [04/Dec/2003:23:04:12 +0000] PID 583 stopped with status 1!
I [04/Dec/2003:23:04:12 +0000] Hint: Try setting the LogLevel to "debug" to find out more.

What means "Media tray empty" and why can't it find the ip address of my computer?

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#9 2003-12-05 00:19:47

Xentac
Forum Fellow
From: Victoria, BC
Registered: 2003-01-17
Posts: 1,797
Website

Re: HP psc 2175 printer.

Have you tried setting the LogLevel to Debug like it suggests?  It might tell you more than just the media tray being empty.


I have discovered that all of mans unhappiness derives from only one source, not being able to sit quietly in a room
- Blaise Pascal

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#10 2003-12-05 01:13:45

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

Re: HP psc 2175 printer.

I've changed my hostname to "localhost", just to see if it would help. Now the log file is too long, I'll try to extract the important things:

StartListening: NumListeners=1
StartListening: address=00000000 port=631
ResumeListening: setting input bits...
AcceptClient() 5 from localhost:631.
ReadClient() 5 GET /admin HTTP/1.1
SendError() 5 code=401 (Unauthorized)
AcceptClient() 7 from localhost:631.
ReadClient() 7 GET /admin HTTP/1.1
CGI /usr/lib/cups/cgi-bin/admin.cgi started - PID = 406
Started "/usr/lib/cups/cgi-bin/admin.cgi" (pid=406)
SendCommand() 7 file=9
AcceptClient() 8 from localhost:631.
ReadClient() 8 GET /images/left.gif HTTP/1.1
SendError() 8 code=304 (Not Modified)
...
ReadClient() 8 GET /images/printer-idle.gif HTTP/1.1
SendError() 8 code=304 (Not Modified)
ReadClient() 7 GET /images/print-test-page.gif HTTP/1.1
SendError() 7 code=304 (Not Modified)
...
[Job 10] LPGETSTATUS returned a port status of 18...
[Job 10] Media tray empty!
CloseClient() 9
...
Spooler: cups
[Job 10] Printer: HP
[Job 10] PPD file: /etc/cups/ppd/HP.ppd
[Job 10] Printer model: HP PSC 2175 Foomatic/hpijs (recommended)
[Job 10] Job title: Test Page
[Job 10] File(s) to be printed:
[Job 10] <STDIN>
[================================================
[Job 10]
[Job 10] File: <STDIN>
[Job 10]
================================================
[Job 10]
[Job 10] Reading PostScript input ...
[Job 10] --> This document is DSC-conforming!
...
New page:  1 1
Inserting option code into "PageSetup" section.
No page header or page header not DSC-conforming
Stopping search for page header options
Found:
pageHeight sub            % Move down...
Output goes directly to the renderer now.
...
sh: line 1: gs: command not found
renderer return value: 127
renderer received signal: 127
Process dieing with "The renderer command line returned an unrecognized error code 127.", exit stat: 1
The renderer command line returned an unrecognized error code 127.
tail process done writing data to STDOUT
KID4 finished
Flushing FIFO.
Command line/JCL options changed, restarting renderer

Closing renderer
KID3 exited with status 1
Renderer exit stat: 1
Renderer process finished
Process dieing with "Error closing renderer", exit stat: 1
Error closing renderer
PID 411 stopped with status 1!
UpdateJob: job 10, file 0 is complete.
CancelJob: id = 10
StopJob: id = 10, force = 0
StopJob: printer state is 3
Closing client 5 after 300 seconds of inactivity...
CloseClient() 5

All I could understand about this is that it couldn't find the gs command.

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#11 2003-12-05 03:16:07

Xentac
Forum Fellow
From: Victoria, BC
Registered: 2003-01-17
Posts: 1,797
Website

Re: HP psc 2175 printer.

Ummm... do you have ghostscript installed?


I have discovered that all of mans unhappiness derives from only one source, not being able to sit quietly in a room
- Blaise Pascal

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#12 2003-12-05 10:10:47

Luis Q. R.
Member
Registered: 2003-02-20
Posts: 106

Re: HP psc 2175 printer.

D'oh!

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