Arch Linux

xangelux

Member

Registered: 2010-05-29

Posts: 73

[SOLVED] Random hard crash

Hello guys, I've been having random hard crashes on my new arch install and haven't been able to pin point the problem. This has been happening since the beginning (new hardware, new install). The hardware specs are:

MOBO: ASUS M5A97 LE R2.0
Processor: FX-Series X6 6300
VC: ASUS GTX750
RAM: 2x4G Transend DDR3 1333
WIFI: Atheros AR2417 [AR5007G 802.11bg]
POWER SUPLY: cooler master 525 Ex2 Extreme

Nothing very big or special. The problem is that there are no logs on journalctl, the last lines on journalctl before the crash are random warnings (last crash is an Error creating a thumbnail by GnomeDesktop).

I can see in dmesg one line complaining about "journal corrupted or uncleanly shut down" on the next boot. I did a memtest for 8 hours and te ram is good, SMART says my HDD is good too, so I asume is something to do with the MOBO because there are no errors reported on the X11 logs. I'm dual-booting with Windows 7 and there hasn't been any problems there, so I don't think is a hardware problem.

What can I search for so I can narrow down the problem? or where can I search.

[edit]
I just went to apply the warranty on my mobo and they gave me a new one, The problem persists, I don't know what is causing it, I added the power suply to see if that might be the problem (which I don't think it is), any suggestions?
[/edit]

Last edited by xangelux (2015-01-31 06:46:06)

ooo

Member

Registered: 2013-04-10

Posts: 1,638

Re: [SOLVED] Random hard crash

did you try linux-lts? I think there are some known issues affecting 3.17 and 3.18 kernels.

Fackamato

Member

Registered: 2006-03-31

Posts: 579

Re: [SOLVED] Random hard crash

Try cpuburn to see if the crash happens sooner. You can run this from single user mode (or whatever it's called now) to avoid fs corruption. 1 process per CPU/thread. If it crashes sooner you might have a CPU/MB issue on hand (you already ran memtest so).

Also check temperatures with sensors (from lm_sensors)

jakub

Member

Registered: 2013-09-14

Posts: 151

Re: [SOLVED] Random hard crash

Like ooo said, there were some issues with 3.17 - 3.17.x Lockups.
Which graphics card do you have? nVidia? Do you use nouveau driver? Recently I also had similar problems with hard crashes on fresh arch installation. I wasn't sure what was the reason but I blamed nouveau driver as it was the only thing which differed from may previous installation. But it could be something kernel related as well.

xangelux

Member

Registered: 2010-05-29

Posts: 73

Re: [SOLVED] Random hard crash

did you try linux-lts? I think there are some known issues affecting 3.17 and 3.18 kernels.

Thanks ooo, I will try it right now and test.

jakub, I'm using the proprietary driver, nouveu doesn't work. I will try the LTS kernel to see if that helps.

xangelux

Member

Registered: 2010-05-29

Posts: 73

Re: [SOLVED] Random hard crash

It didn't work, I just had a crash and I was using lts kernel (and nvidida-lts), I give Fackamato's suggestion a try,

xangelux

Member

Registered: 2010-05-29

Posts: 73

Re: [SOLVED] Random hard crash

Ok, it comes down to cpu or MOBO, switching to my old MOBO and my old cpu everything works, I'm getting warranty, maybe it will stick, thanks for the support.

xangelux

Member

Registered: 2010-05-29

Posts: 73

Re: [SOLVED] Random hard crash

Nop, it wasn't harware issue, I have to find out what it is, I don't want to have to sell it just because Linux doesn't handle it well.

Fackamato

Member

Registered: 2006-03-31

Posts: 579

Re: [SOLVED] Random hard crash

So what happened when you ran cpuburn and monitored the temperatures?

xangelux

Member

Registered: 2010-05-29

Posts: 73

Re: [SOLVED] Random hard crash

Ok, I sorted it out, the problem (I don't know why) is a combo on ath5k for my wifi NIC and my ASUS MOBO (M5A97 LE R2.0). Finally I got 0 freezes in 3 days and got a new NIC to replace the one with the problem. Thank you very much for the suggestions and time. I don't have to think about going away from Arch anymore