Arch Linux

pabi

Member

Registered: 2013-12-13

Posts: 21

Acer E5-571 no right click

I have a problem with my acer e5-571 running archlinux with gnome.

The touchpad isn't recognized correctly, I have no right click.

On boot I get the error:

i2c_hid i2c-SYN1B7D:01: failed to retrieve report from device.

xinpput list:

⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
⎜   ↳ SYN1B7E:01 06CB:2970 UNKNOWN            	id=11	[slave  pointer  (2)]
⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
    ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
    ↳ Power Button                            	id=6	[slave  keyboard (3)]
    ↳ Video Bus                               	id=7	[slave  keyboard (3)]
    ↳ Power Button                            	id=8	[slave  keyboard (3)]
    ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
    ↳ HD WebCam                               	id=10	[slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard            	id=12	[slave  keyboard (3)]
    ↳ Acer WMI hotkeys                        	id=13	[slave  keyboard (3)]

This seems to be the same issue, but when I blacklist i2c_hid I have no mouse at all.

Any help is highly appreciated, if you need more debug info just let me know.

regards patrick

pabi

Member

Registered: 2013-12-13

Posts: 21

Re: Acer E5-571 no right click

No ideas?
It gets really annoying, no right click is possible, sometimes the mouse just vanishes and I have to restart.

DeedleFake

Member

Registered: 2011-05-03

Posts: 4

Re: Acer E5-571 no right click

Edit: Some more experementation has found that it's probably not the touchpad causing the problem. It looks like something's calling GLib's g_environ_setenv() function with a null value for the environment variable being set, and that's causing a segfault. I'm not sure what's calling it, though.

I just bought an Acer E5-571-30VE. The touchpad doesn't have a right mouse button, but a two-fingered click right-clicks, and a three fingered click middle-clicks. Personally, I'm just going to use a mouse, I think. I don't like touchpads anyways.

The only problem I'm having is that a touchpad without a right mouse button seems to be causing errors in libinput that are contributing to GNOME on Wayland crashing on login:

Mar 23 09:09:00 bronze gdm[354]: GLib-GObject: g_object_set_data: assertion 'G_IS_OBJECT (object)' failed
Mar 23 09:09:00 bronze gdm[354]: GLib-GObject: g_object_get: assertion 'G_IS_OBJECT (object)' failed
Mar 23 09:09:00 bronze gdm[354]: GLib-GObject: g_object_set_data_full: assertion 'G_IS_OBJECT (object)' failed
Mar 23 09:09:00 bronze gdm[354]: gdm_display_get_timed_login_details: assertion 'GDM_IS_DISPLAY (display)' failed
Mar 23 09:09:00 bronze gdm-Xorg-:0[365]: (II) AIGLX: Suspending AIGLX clients for VT switch
Mar 23 09:09:00 bronze gnome-session[670]: GLib-CRITICAL: g_environ_setenv: assertion 'value != NULL' failed
Mar 23 09:09:00 bronze gnome-session[670]: gnome-session[670]: GLib-CRITICAL: g_environ_setenv: assertion 'value != NULL' failed
Mar 23 09:09:00 bronze gnome-session[670]: libinput error: kernel bug: SYN1B7E:01 06CB:2970 UNKNOWN: non clickpad without right button?
Mar 23 09:09:00 bronze kernel: gnome-shell[679]: segfault at 61 ip 00007fc31218e455 sp 00007fff3aebc2a8 error 4 in libgobject-2.0.so.0.4200.2[7fc31215
Mar 23 09:09:00 bronze systemd-coredump[683]: Process 679 (gnome-shell) of user 1000 dumped core.
-- Subject: Process 679 (gnome-shell) dumped core
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- Documentation: man:core(5)
-- 
-- Process 679 (gnome-shell) crashed and dumped core.
-- 
-- This usually indicates a programming error in the crashing program and
-- should be reported to its vendor as a bug.
Mar 23 09:09:01 bronze gnome-session[670]: Unrecoverable failure in required component gnome-shell-wayland.desktop

Last edited by DeedleFake (2015-03-26 23:42:27)

Ilone

Member

Registered: 2015-03-26

Posts: 2

Re: Acer E5-571 no right click

Pabi I'm actually facing the same issue with kernel 3.16 and newer on acer aspire V3-371-59D3...
At this moment I have not solved the problem but I could notice that when running kernel 3.14 there is no issue..
I tell you if I get some results..

Regards

lukypie

Member

Registered: 2015-05-01

Posts: 5

Re: Acer E5-571 no right click

Same problem. Also in KDE, xfce, dwm and other desktop enviroments or wm's
I think it's a kernel module fault...
Also for me with an older version of the kernel/Debian 6/ ubuntu 11.04 i have no problem
I've noticed that in these older version the kernel module used for the touchpad is 'psmouse' which I think it's currently deprecated... It's also viewed correctly as "Synaptic PS2 etc." and not "2c-SYN1B7E:01"
Is there anyone solved this problem?

Last edited by lukypie (2015-05-01 16:01:52)

psychedelicious

Member

Registered: 2012-02-07

Posts: 15

Re: Acer E5-571 no right click

Add this to 50-synaptics.conf:

Section "InputClass"
       Identifier "force clickpad"
       MatchProduct "SYN1B7E:01 06CB:2970 UNKNOWN"
       Option "ClickPad" "on"
       # Enable bottom right half as right button
       Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
       Option "TapButton1" "1"
EndSection

This will let you right click in the bottom right hand corner.  I have the E5-571 too.