Gnome crashes when using libreoffice

Shino · 2015-03-14 17:35:11

Hello.

I'm using libreoffice and gnome.

When I open libreoffice gnome/the whole x server crashes. This happens quite random. Sometimes I'm able to open a file and edit it. Sometimes I can't even open libreoffice...

Could this be an error with the graphics driver (xf86-video-ati)?

I've got an almost identical system on a PC with Intel graphics. No Problems there.

Does anybody have an idea?

Shino · 2015-03-14 17:43:23

Okay. I have an update:

I couldn't solve the problem itself. I installed libreoffice-still instead of -fresh.

Got no more errors.

However, I'm still interested, why the -fresh version doesn't work on my system. As I said: On my Laptop it runs fine

Last edited by Shino (2015-03-14 17:44:16)

Shino · 2015-03-15 13:09:22

It's me again...

The problem wasn't solved. Gnome-shell/Xorg still crashes when using libreoffice.
Can anyone help?

The PC has got a Radeon R9 270x graphics card. I'm using the opensource driver.
Is it a driver problem?
Every other software is running fine.

Shino · 2015-03-15 13:23:43

I've got an Logfile Entry for you:

Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) Backtrace:
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 0: /usr/lib/xorg-server/Xorg (OsLookupColor+0x119) [0x5949c9]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 1: /usr/lib/libc.so.6 (__restore_rt+0x0) [0x7f33b56dd53f]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 2: /usr/lib/xorg/modules/libfb.so (fbBltOne+0x508) [0x7f33aa882968]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 3: /usr/lib/xorg/modules/libfb.so (fbCopy1toN+0x25f) [0x7f33aa8833af]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 4: /usr/lib/xorg/modules/libglamoregl.so (glamor_name_from_pixmap+0x5a0) [0x7f33afb3bcd0]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 5: /usr/lib/xorg-server/Xorg (miCopyRegion+0x1a7) [0x570c87]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 6: /usr/lib/xorg-server/Xorg (miDoCopy+0x44e) [0x57121e]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 7: /usr/lib/xorg/modules/libglamoregl.so (glamor_name_from_pixmap+0x19d0) [0x7f33afb3e620]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 8: /usr/lib/xorg-server/Xorg (DamageRegionAppend+0x3061) [0x51efa1]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 9: /usr/lib/xorg-server/Xorg (SendGraphicsExpose+0x4e7) [0x434fa7]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 10: /usr/lib/xorg-server/Xorg (SendErrorToClient+0x2f7) [0x438a97]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 11: /usr/lib/xorg-server/Xorg (remove_fs_handlers+0x41b) [0x43cbcb]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 12: /usr/lib/libc.so.6 (__libc_start_main+0xf0) [0x7f33b56ca800]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 13: /usr/lib/xorg-server/Xorg (_start+0x29) [0x427039]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) 14: ? (?+0x29) [0x29]
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) Segmentation fault at address 0x60
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: Fatal server error:
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) Caught signal 11 (Segmentation fault). Server aborting
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: Please consult the The X.Org Foundation support
Mar 15 13:21:14 gdm-Xorg-:0[240]: at http://wiki.x.org
Mar 15 13:21:14 gdm-Xorg-:0[240]: for help.
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) Please also check the log file at "/dev/null" for additional information.
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE)
Mar 15 13:21:14 gdm-Xorg-:0[240]: (II) AIGLX: Suspending AIGLX clients for VT switch
Mar 15 13:21:14 gdm-Xorg-:0[240]: (EE) Server terminated with error (1). Closing log file.
Mar 15 13:21:15 systemd-coredump[2341]: Process 240 (Xorg) of user 0 dumped core.
Mar 15 13:21:15 gdm[226]: Child process 240 was already dead.
Mar 15 13:21:15 gdm-Xorg-:0[2343]: X.Org X Server 1.17.1

Shino · 2015-03-21 20:45:47

Okay. Update:

I have a USB microphone (Samson GoMic) When I remove it everything works fine. BTW: The bug occures with eclipse, too.

This is the log file:
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: Applying InputClass "evdev keyboard catchall"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: Applying InputClass "system-keyboard"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) Using input driver 'evdev' for 'Samson Technologies Samson GoMic'
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: always reports core events
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) evdev: Samson Technologies Samson GoMic: Device: "/dev/input/event2"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (--) evdev: Samson Technologies Samson GoMic: Vendor 0x17a0 Product 0x305
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (--) evdev: Samson Technologies Samson GoMic: Found relative axes
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) evdev: Samson Technologies Samson GoMic: Forcing relative x/y axes to exist.
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (--) evdev: Samson Technologies Samson GoMic: Found keys
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) evdev: Samson Technologies Samson GoMic: Configuring as mouse
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) evdev: Samson Technologies Samson GoMic: Configuring as keyboard
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Option "config_info" "udev:/sys/devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1.1/4-1.1:1.3/0003:17A0:0305.0001/input/input8/event2"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) XINPUT: Adding extended input device "Samson Technologies Samson GoMic" (type: KEYBOARD, id 9)
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Option "xkb_rules" "evdev"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Option "xkb_model" "pc104"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Option "xkb_layout" "de"
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) BUG: triggered 'if (axnum >= dev->valuator->numAxes)'
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) BUG: exevents.c:2087 in InitValuatorAxisStruct()
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE)
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) Backtrace:
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 0: /usr/lib/xorg-server/Xorg (InitValuatorAxisStruct+0x67) [0x521df7]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 1: /usr/lib/xorg/modules/input/evdev_drv.so (_init+0x18e5) [0x7f39f160c085]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 2: /usr/lib/xorg/modules/input/evdev_drv.so (_init+0x251e) [0x7f39f160da8e]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 3: /usr/lib/xorg/modules/input/evdev_drv.so (_init+0x416b) [0x7f39f1610f7b]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 4: /usr/lib/xorg-server/Xorg (ActivateDevice+0x4a) [0x42da8a]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 5: /usr/lib/xorg-server/Xorg (xf86DeleteInput+0x359) [0x485f19]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 6: /usr/lib/xorg-server/Xorg (config_fini+0x103b) [0x49caeb]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 7: /usr/lib/xorg-server/Xorg (config_fini+0x1623) [0x49dd83]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 8: /usr/lib/xorg-server/Xorg (config_init+0x9) [0x49b1d9]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 9: /usr/lib/xorg-server/Xorg (InitInput+0xbb) [0x47963b]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 10: /usr/lib/xorg-server/Xorg (remove_fs_handlers+0x3d9) [0x43cb89]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 11: /usr/lib/libc.so.6 (__libc_start_main+0xf0) [0x7f39ff367800]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 12: /usr/lib/xorg-server/Xorg (_start+0x29) [0x427039]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE) 13: ? (?+0x29) [0x29]
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (EE)
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (II) evdev: Samson Technologies Samson GoMic: initialized for relative axes.
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: (accel) keeping acceleration scheme 1
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: (accel) acceleration profile 0
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: (accel) acceleration factor: 2.000
Mar 21 21:32:29 MyComputer gdm-Xorg-:1[1126]: (**) Samson Technologies Samson GoMic: (accel) acceleration threshold: 4

Can anyone explain this?

thisoldman · 2015-03-22 00:08:57

Please use code tags around log files and terminal outputs, like this: [c⁣ode]<log file>[/c⁣ode]. It makes it easier to read and one doesn't have to scroll for miles to get to the next post. You can even add the tags to your previous messages by using the 'Edit' link on the bottom line of each post. See https://wiki.archlinux.org/index.php/Fo … s_and_code

Also, please edit your older post when adding new information, if there have not been any intervening posts. It makes it easier to gather information in one chunk.

Now to the problem.

It looks like your Samson Go Mic is being recognized as a mouse and keyboard.combination. This is not good. Try booting into Gnome without the Go Mic attached and then try LibreOffice.

I would also check for any linux support from Samson.

Shino · 2015-03-22 13:00:36

Thanks for the information. I will keep in mind.

I disconnected the microphone and everything's working fine now.
I have a laptop with Intel HD4600 graphics. The microphone and libreoffice work fine on this system. Both systems run the newest packages.

I will check for Linux support. Is there a reason why it only crashes when using libreoffice/eclipse? I can use any other program without crashing Xorg.

thisoldman · 2015-03-22 17:09:30

I found the hint by Googling BUG: triggered 'if (axnum >= dev->valuator->numAxes)'. I feel that you should be able to work around this problem, but I don't have the skills to tell you how to do that.

Shino · 2015-03-27 19:22:22

Thanks.
I already read about that. However, today my Xorg crashed again while using eclipse. The microphone wasn't connected!
The Error is similar to the first one:

Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) Backtrace:
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 0: /usr/lib/xorg-server/Xorg (OsLookupColor+0x119) [0x5949c9]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 1: /usr/lib/libc.so.6 (__restore_rt+0x0) [0x7fc12b80a53f]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 2: /usr/lib/xorg/modules/libfb.so (fbBltOne+0x437) [0x7fc11e967897]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 3: /usr/lib/xorg/modules/libfb.so (fbCopy1toN+0x25f) [0x7fc11e9683af]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 4: /usr/lib/xorg/modules/libglamoregl.so (glamor_name_from_pixmap+0x5a0) [0x7fc123eafcd0]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 5: /usr/lib/xorg-server/Xorg (miCopyRegion+0x1a7) [0x570c87]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 6: /usr/lib/xorg-server/Xorg (miDoCopy+0x44e) [0x57121e]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 7: /usr/lib/xorg/modules/libglamoregl.so (glamor_name_from_pixmap+0x19d0) [0x7fc123eb2620]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 8: /usr/lib/xorg-server/Xorg (DamageRegionAppend+0x3061) [0x51efa1]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 9: /usr/lib/xorg-server/Xorg (SendGraphicsExpose+0x4e7) [0x434fa7]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 10: /usr/lib/xorg-server/Xorg (SendErrorToClient+0x2f7) [0x438a97]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 11: /usr/lib/xorg-server/Xorg (remove_fs_handlers+0x41b) [0x43cbcb]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 12: /usr/lib/libc.so.6 (__libc_start_main+0xf0) [0x7fc12b7f7800]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 13: /usr/lib/xorg-server/Xorg (_start+0x29) [0x427039]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) 14: ? (?+0x29) [0x29]
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE)
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) Segmentation fault at address 0x0
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE)
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: Fatal server error:
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) Caught signal 11 (Segmentation fault). Server aborting
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE)
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE)
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: Please consult the The X.Org Foundation support
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: at http://wiki.x.org
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: for help.
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) Please also check the log file at "/dev/null" for additional information.
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE)
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (II) AIGLX: Suspending AIGLX clients for VT switch
Mar 27 20:12:49 PCname gdm-Xorg-:0[264]: (EE) Server terminated with error (1). Closing log file.

jib2 · 2015-03-28 07:21:48

Same problem with Libreoffice (both -fresh and -still) and Xorg (both with Nouveau and Nvidia drivers).
The freezing occurs after selecting a large portion of text.
Same error messages.

Shino · 2015-03-28 13:30:17

jib2 wrote:

both with Nouveau and Nvidia drivers

That's interesting. I have an AMD Card. So I would say it's a Xorg problem.
However. A friend of mine has a similar graphics card and the same Arch version. He's got no problems.

But there's still the problem with my microphone. As soon as the microphone is connected Xorg keeps on crashing. Only the error in journalctl is different.
I wasn't able to trigger the error if I connect the microphone after logging in.

Hopefully this problem gets solved. I don't want to change to Windows.

doggone · 2015-03-28 23:12:52

I have also experienced this. I'm not sure what the cause is, but I'm also using GNOME, LibreOffice, Nouveau drivers and a USB microphone (Microsoft LifeChat LX-3000). My whole screen freezes when copy/pasting stuff from LibreOffice. I think the ArchWiki said to install a java runtime but that didn't fix it.

The fact that this happens with LibreOffice and Eclipse might mean it has something to do with Java..

Last edited by doggone (2015-03-28 23:14:49)

Shino · 2015-03-29 11:37:24

My Screen doesn't freeze. Xorg crashes and then GDM is starting. Also I've got no problem with copy/paste. It crashes the moment I open libreoffice.
I've got this problem with and without my microphone.

However. Xorg crashes one time and after that I'm able to work without crashes. That's just weird.

Shino · 2015-03-31 19:21:16

Okay. I have found an interesting problem. I installed xorg-drivers. After that my System was totally killed. Had to reinstall.

I installed the package. After a reboot xorg crashed instantaneously and restarted again. it started and crashed in a loop. There was no chance to get the console. I could get the logs via chroot. It's a segementation fault. Similar to the one above.

After completely reinstalling the system everything except libreoffice/eclipse works fine.
Please, can anyone help? It's just a shame that something like this happens.

PS: I have a Arch-Stick with xorg. it has also installed the xorg-drivers package to support various computers. It doesn't boot either on this PC.

Should I contact X.org directly?

MrG0z · 2015-04-04 11:57:19

Same problem and same backtrace. Actually I run libreoffice on a virtual machine.

Shino · 2015-04-04 14:27:36

MrG0z wrote:

Same problem and same backtrace. Actually I run libreoffice on a virtual machine.

That's interesting. I didn't expect it to fail in a VM.
What VM are you using?

I switched to the integrated graphics of my CPU.
However, I want to use my external graphics card.

I think I will report this to Xorg.

Last edited by Shino (2015-04-04 14:28:43)

MrG0z · 2015-04-05 14:26:40

Shino: Sorry I didn't express myself clearly. It works on my VM (I emulated Ubuntu with VirtualBox). Otherwise it crashes.

Shino · 2015-04-13 19:39:56

Hi,

now that the new gnome is released (I don't like it sad that they destroyed so many good concepts) I tried my AMD Graphics Card again. I was not able to crash Xorg until now.
Maybe the issue is solved
We will see.

Last edited by Shino (2015-04-13 19:40:30)

drrossum · 2015-05-09 21:51:29

thisoldman wrote:

It looks like your Samson Go Mic is being recognized as a mouse and keyboard.combination.

I had the same problem the OP describes and your tip solved my problem. I use xmonad, and not gnome, by the way.

Thanks, thisoldman!

Arch Linux

#1 2015-03-14 17:35:11

Gnome crashes when using libreoffice

#2 2015-03-14 17:43:23

Re: Gnome crashes when using libreoffice

#3 2015-03-15 13:09:22

Re: Gnome crashes when using libreoffice

#4 2015-03-15 13:23:43

Re: Gnome crashes when using libreoffice

#5 2015-03-21 20:45:47

Re: Gnome crashes when using libreoffice

#6 2015-03-22 00:08:57

Re: Gnome crashes when using libreoffice

#7 2015-03-22 13:00:36

Re: Gnome crashes when using libreoffice

#8 2015-03-22 17:09:30

Re: Gnome crashes when using libreoffice

#9 2015-03-27 19:22:22

Re: Gnome crashes when using libreoffice

#10 2015-03-28 07:21:48

Re: Gnome crashes when using libreoffice

#11 2015-03-28 13:30:17

Re: Gnome crashes when using libreoffice

#12 2015-03-28 23:12:52

Re: Gnome crashes when using libreoffice

#13 2015-03-29 11:37:24

Re: Gnome crashes when using libreoffice

#14 2015-03-31 19:21:16

Re: Gnome crashes when using libreoffice

#15 2015-04-04 11:57:19

Re: Gnome crashes when using libreoffice

#16 2015-04-04 14:27:36

Re: Gnome crashes when using libreoffice

#17 2015-04-05 14:26:40

Re: Gnome crashes when using libreoffice

#18 2015-04-13 19:39:56

Re: Gnome crashes when using libreoffice

#19 2015-05-09 21:51:29

Re: Gnome crashes when using libreoffice

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