Arch Linux

tylerpnn

Member

Registered: 2014-03-06

Posts: 20

New harddrive not recognized after boot

Hi,

I just got a new (never been used) Western Digital Green 4TB hard drive today, but it doesn't seem to be recognized by the OS after booting. In the BIOS it is recognized, but as having ~2TB of storage instead of 4TB. During booting I get this message a few times: "ata9: softreset failed (device not ready)". This causes booting to take around 30 seconds longer than usual and the drive makes some strange beeping noises while this is happening. Eventually the message stops printing, and the beeping stops, and the OS finishes booting, but the drive is not recognized at all.

Did I get sent a defective drive?

My motherboard is a z77 Sabertooth that I purchased in the summer of 2012. Is there a certain SATA port I need to use for a drive this big? Could it be that the drive is not getting enough power to spin up? I noticed that the drive has some extra pins that none of my other hard drives have, like in the left side of this image http://techreport.com/r.x/wd-red-4tb/straight.jpg. Am I supposed to plug anything into those?

Last edited by tylerpnn (2015-03-17 15:58:31)

alphaniner

Member

From: Ancapistan

Registered: 2010-07-12

Posts: 2,810

Re: New harddrive not recognized after boot

The pins are for jumpers.

Try different SATA cables, SATA ports, and power connectors. If behaviour doesn't change you probably have a bad drive.

---

But whether the Constitution really be one thing, or another, this much is certain - that it has either authorized such a government as we have had, or has been powerless to prevent it. In either case, it is unfit to exist.
-Lysander Spooner

Knute

Member

From: Minot, ND

Registered: 2009-03-17

Posts: 604

Re: New harddrive not recognized after boot

If you turn the drive over you may find a diagram of what the pins do.

---

Knute

mr.MikyMaus

Member

From: disabled

Registered: 2006-03-31

Posts: 285

Re: New harddrive not recognized after boot

How do you check that the drive is not recognised?

---

What happened to Arch's KISS? systemd sure is stupid but I must have missed the simple part ...

... and who is general Failure and why is he reading my harddisk?