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#1 2015-04-06 02:01:47

j0nbiz
Member
Registered: 2015-04-06
Posts: 2

Difficulty getting my network card to work.

Hey there,

I recently converted to arch after the recent kernel update and currently love it. However, even though my network card should be supported, I'm having trouble connecting to any network, whether it be from ethernet or wireless.
I was able to connect to a network through ethernet during the install but not anymore.

I'm rocking a MSI GP60 2PE Leopard using the most up to date version of arch.


[jonathan@j0nbiz-arch ~]$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor DRAM Controller (rev 06)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor PCI Express x16 Controller (rev 06)
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06)
00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05)
00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05)
00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5)
00:1c.3 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #4 (rev d5)
00:1c.4 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #5 (rev d5)
00:1c.5 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #6 (rev d5)
00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05)
00:1f.0 ISA bridge: Intel Corporation HM86 Express LPC Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05)
00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce 840M] (rev a2)
03:00.0 Ethernet controller: Qualcomm Atheros Killer E220x Gigabit Ethernet Controller (rev 13)
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card Reader (rev 01)


[jonathan@j0nbiz-arch ~]$ ip link
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: enp3s0: <BROADCAST,MULTICAST> mtu 1500 qdisc fq_codel state DOWN mode DEFAULT group default qlen 1000
    link/ether 44:8a:5b:42:a4:86 brd ff:ff:ff:ff:ff:ff


I might be missing a lot of info but this is the first time I'm posting for help.

Any help is appreciated! Thanks in advance.

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#2 2015-04-06 02:13:57

Trilby
Inspector Parrot
Registered: 2011-11-29
Posts: 29,572
Website

Re: Difficulty getting my network card to work.

Welcome to the forums.  Please use code tags when posting command output - and see the stickied threads in this subforum and the forum etiquette guide on the wiki.

Your ethernet cards is found by `lspci` and `ip link` - all seems in order there so far.  What have you done to try to connect?  The simplest test would be the following:

sudo dhcpcd enp3s0

If that works, then all is well and good, see the wiki on how to get connected automatically at start up.  If the above command fails, please post the error messages it provides.

For wireless, lspci doesn't even show any wireless hardware - perhaps it is a usb interface for the wireless, what is the output of the following:

dmesg | grep usbcore

"UNIX is simple and coherent..." - Dennis Ritchie, "GNU's Not UNIX" -  Richard Stallman

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#3 2015-04-06 05:59:34

j0nbiz
Member
Registered: 2015-04-06
Posts: 2

Re: Difficulty getting my network card to work.

Hi, sorry for pasting text in such an unorganized fashion.

I got my wired connection working using,

sudo dhcpcd enp3s0

However,

$ demesg | grep usbcore

[    0.754346] usbcore: registered new interface driver usbfs
[    0.754359] usbcore: registered new interface driver hub
[    0.754398] usbcore: registered new device driver usb
[    1.332330] usbcore: registered new interface driver usb-storage
[    5.558350] usbcore: registered new interface driver uas

I also got this while fiddling around,

$ iwconfig enp3s0

enp3s0    no wireless extensions.

Would this suggest that I do not have the required firmware installed for my interface to work wirelessly?
And if so how would I proceed to fix this?

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#4 2015-04-06 06:35:17

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 30,424
Website

Re: Difficulty getting my network card to work.


Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

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#5 2015-04-06 11:02:25

Trilby
Inspector Parrot
Registered: 2011-11-29
Posts: 29,572
Website

Re: Difficulty getting my network card to work.

Oops - I may have grabbed the wrong command from the wiki - `lsusb -v` is the right one for checking whether there is a usb interface wireless card.  Note that enp3s0 is your wired interface, once you have the right drivers loaded for wireless a new interface will show up that you can use iwconfig with: using iwconfig with enp3s0 will never work.


"UNIX is simple and coherent..." - Dennis Ritchie, "GNU's Not UNIX" -  Richard Stallman

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