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#1 2015-05-26 07:57:42

amaro
Member
From: xfce
Registered: 2014-05-09
Posts: 367

[SOLVED] Cannot send mail through gmail account

Hi guys!

Last few days I have troubles sending emails through my gmail account. I use claws-mail and it was doing fine but a few days ago I began to receive errors when trying to send mail. I changed the settings from SSL to STARTTLS and it worked for a day. As of yesterday this is no longer working and I tried to use thunderbird but it couldn't process the mail either. It got stuck on the Copying message to Sent folder. First time it reached this I cancelled it but the second time I decided to wait to see what happens. Well, after 15 minutes nothing happened and it just stays there.

System is up to date, xfce.

Any suggestions?

Thank you in advance!

Last edited by amaro (2015-05-29 12:41:57)

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#2 2015-05-26 13:53:17

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 20,721

Re: [SOLVED] Cannot send mail through gmail account

Are you, by chance, using two factor authentication on your gmail account?


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The shortest way to ruin a country is to give power to demagogues.— Dionysius of Halicarnassus
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#3 2015-05-26 16:15:59

amaro
Member
From: xfce
Registered: 2014-05-09
Posts: 367

Re: [SOLVED] Cannot send mail through gmail account

ewaller wrote:

Are you, by chance, using two factor authentication on your gmail account?

No. And I have allowed "less secure apps" (as gmail puts it) to access the account.

Last edited by amaro (2015-05-26 16:20:49)

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#4 2015-05-28 17:18:32

amaro
Member
From: xfce
Registered: 2014-05-09
Posts: 367

Re: [SOLVED] Cannot send mail through gmail account

Unchecked Copy sent mail to Sent folder in thunderbird and it seems to work (managed to sent one email). Claws is still giving errors.

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#5 2015-05-29 05:46:52

x33a
Forum Fellow
Registered: 2009-08-15
Posts: 4,587

Re: [SOLVED] Cannot send mail through gmail account

Is the rest of your internet connection working fine? Is the gmail web ui working fine?

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#6 2015-05-29 07:47:33

amaro
Member
From: xfce
Registered: 2014-05-09
Posts: 367

Re: [SOLVED] Cannot send mail through gmail account

Yes, the internet is working and when I send mail through gmail using a browser it's working too.

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#7 2015-05-29 08:01:34

runical
Member
From: The Netherlands
Registered: 2012-03-03
Posts: 896

Re: [SOLVED] Cannot send mail through gmail account

What are your settings in claws?

The most important ones:

  • Is the SMTP server correct?

  • Did you set SMTP authentication?

  • If you use SSL, did you set the correct port? (587 for SMTP, combined with STARTTLS)

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#8 2015-05-29 12:40:51

amaro
Member
From: xfce
Registered: 2014-05-09
Posts: 367

Re: [SOLVED] Cannot send mail through gmail account

runical wrote:

(587 for SMTP, combined with STARTTLS)

I had this thought yesterday to manually adjust the smtp port but by the time I get to the laptop it flew out of my mind. Now I read your suggestions and did it right away. I already had STARTTLS marked so I just changed the port to 587 since this field was inactive/in gray. And it worked. (This was the first time claws automatic settings to give me problems.)
Thank you very much, runical!

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