Arch Linux

siriusb

Member

From: Hungary

Registered: 2010-01-01

Posts: 422

Samsung SCX-3200 scanner not found

Hi folks,

I have a Samsung SCX-3200 multifunction printer. Recently I can't scan because it is recognized first after powering on the device but then it's removed immediately.
I moved to a new hardware platform, the new motherboard is ASRock B85M Pro4 not sure it is related.
FYI I tried scanning from VirtualBox w7 and it was working properly, so not a hardware issue.

Do you have any idea why it is removed when I run the scanimage command the second time?

The log:

~/ pacman -Qs splix
local/splix 2.0.0-12

~/ sane-find-scanner -q
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x0461/0x4ea6 at 003:003: Access denied (insufficient permissions)
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:003:005
could not open USB device 0x046d/0xc52b at 003:002: Access denied (insufficient permissions)
could not open USB device 0x04fc/0x0538 at 003:004: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)

~/ scanimage -L
device `xerox_mfp:libusb:003:005' is a Samsung Samsung SCX-3200 Series multi-function peripheral
device `v4l:/dev/video0' is a Noname BT878 video (Jetway TV/Capture  virtual device
~/ scanimage -L
device `v4l:/dev/video0' is a Noname BT878 video (Jetway TV/Capture  virtual device
~/ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 0461:4ea6 Primax Electronics, Ltd 
Bus 003 Device 005: ID 04e8:3441 Samsung Electronics Co., Ltd 
Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 004: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless Optical Mouse 2.4G [Bright]
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
~/ sane-find-scanner -q
could not open USB device 0x1d6b/0x0002 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x0461/0x4ea6 at 003:003: Access denied (insufficient permissions)
found USB scanner (vendor=0x04e8 [Samsung Electronics Co., Ltd.], product=0x3441 [SCX-3200 Series]) at libusb:003:005
could not open USB device 0x046d/0xc52b at 003:002: Access denied (insufficient permissions)
could not open USB device 0x04fc/0x0538 at 003:004: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)

┌(#:~)┌- udevadm monitor --environment --udev
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing

UDEV  [3613.807644] add      /devices/pci0000:00/0000:00:14.0/usb3/3-4 (usb)
ACTION=add
BUSNUM=003
DEVNAME=/dev/bus/usb/003/005
DEVNUM=005
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4
DEVTYPE=usb_device
ID_BUS=usb
ID_FOR_SEAT=usb-pci-0000_00_14_0-usb-0_4
ID_MODEL=SCX-3200_Series
ID_MODEL_ENC=SCX-3200\x20Series
ID_MODEL_ID=3441
ID_PATH=pci-0000:00:14.0-usb-0:4
ID_PATH_TAG=pci-0000_00_14_0-usb-0_4
ID_REVISION=0100
ID_SERIAL=Samsung_Electronics_Co.__Ltd._SCX-3200_Series_[...serial number...]
ID_SERIAL_SHORT=[...serial number...]
ID_USB_INTERFACES=:ffffff:070102:
ID_VENDOR=Samsung_Electronics_Co.__Ltd.
ID_VENDOR_ENC=Samsung\x20Electronics\x20Co.\x2c\x20Ltd.
ID_VENDOR_FROM_DATABASE=Samsung Electronics Co., Ltd
ID_VENDOR_ID=04e8
MAJOR=189
MINOR=260
PRODUCT=4e8/3441/100
SEQNUM=2105
SUBSYSTEM=usb
SYSTEMD_WANTS=configure-printer@usb-003-005.service printer.target
TAGS=:seat:systemd:uaccess:
TYPE=0/0/0
USEC_INITIALIZED=13797061
libsane_matched=yes

UDEV  [3613.809521] add      /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.0 (usb)
ACTION=add
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.0
DEVTYPE=usb_interface
ID_FOR_SEAT=usb-pci-0000_00_14_0-usb-0_4_1_0
ID_PATH=pci-0000:00:14.0-usb-0:4:1.0
ID_PATH_TAG=pci-0000_00_14_0-usb-0_4_1_0
ID_VENDOR_FROM_DATABASE=Samsung Electronics Co., Ltd
INTERFACE=255/255/255
MODALIAS=usb:v04E8p3441d0100dc00dsc00dp00icFFiscFFipFFin00
PRODUCT=4e8/3441/100
SEQNUM=2106
SUBSYSTEM=usb
TAGS=:seat:uaccess:
TYPE=0/0/0
USEC_INITIALIZED=797436
adb_user=yes

UDEV  [3613.821813] add      /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1 (usb)
ACTION=add
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1
DEVTYPE=usb_interface
ID_FOR_SEAT=usb-pci-0000_00_14_0-usb-0_4_1_1
ID_PATH=pci-0000:00:14.0-usb-0:4:1.1
ID_PATH_TAG=pci-0000_00_14_0-usb-0_4_1_1
ID_VENDOR_FROM_DATABASE=Samsung Electronics Co., Ltd
INTERFACE=7/1/2
MODALIAS=usb:v04E8p3441d0100dc00dsc00dp00ic07isc01ip02in01
PRODUCT=4e8/3441/100
SEQNUM=2107
SUBSYSTEM=usb
TAGS=:seat:uaccess:
TYPE=0/0/0
USEC_INITIALIZED=13797461
adb_user=yes

UDEV  [3613.822848] add      /module/usblp (module)
ACTION=add
DEVPATH=/module/usblp
SEQNUM=2108
SUBSYSTEM=module
USEC_INITIALIZED=822628

UDEV  [3613.833150] add      /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2 (usbmisc)
ACTION=add
DEVNAME=/dev/usb/lp2
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2
MAJOR=180
MINOR=2
SEQNUM=2109
SUBSYSTEM=usbmisc
USEC_INITIALIZED=822677

UDEV  [3613.845555] add      /bus/usb/drivers/usblp (drivers)
ACTION=add
DEVPATH=/bus/usb/drivers/usblp
SEQNUM=2110
SUBSYSTEM=drivers
USEC_INITIALIZED=13822781

UDEV  [3618.859173] remove   /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2 (usbmisc)
ACTION=remove
DEVNAME=/dev/usb/lp2
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2
MAJOR=180
MINOR=2
SEQNUM=2111
SUBSYSTEM=usbmisc
USEC_INITIALIZED=18858776

UDEV  [3618.860285] add      /devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2 (usbmisc)
ACTION=add
DEVNAME=/dev/usb/lp2
DEVPATH=/devices/pci0000:00/0000:00:14.0/usb3/3-4/3-4:1.1/usbmisc/lp2
MAJOR=180
MINOR=2
SEQNUM=2112
SUBSYSTEM=usbmisc
USEC_INITIALIZED=859932

arch kernel: usb 3-12: usbfs: interface 1 claimed by usblp while 'scanimage' sets config #1

Last edited by siriusb (2015-06-11 17:30:37)

siriusb

Member

From: Hungary

Registered: 2010-01-01

Posts: 422

Re: Samsung SCX-3200 scanner not found

Well, it was the new mobo. After disabling Intel USB3.0 Mode the scanner works, no more issues.

My question is where should I file bug report? Is it a kernel problem, an Arch bug or something else?