Print job stuck at "sending data"

pstree · 2015-05-30 18:32:11

Hello,
my printer (Canon MG4200) worked fine a few days ago, but now it won't print anything. The CUPS browser interface shows that the printer is "Processing" and that the job is "Sending data to printer" but nothing ever happens.
Here is part of CUPS' error log :

D [30/May/2015:20:21:43 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:44 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:45 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:46 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:47 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:48 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:49 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:50 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:51 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:52 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:53 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:54 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:55 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:56 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:57 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:21:58 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:21:59 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:00 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:01 +0200] Report: clients=0
D [30/May/2015:20:22:01 +0200] Report: jobs=1
D [30/May/2015:20:22:01 +0200] Report: jobs-active=1
D [30/May/2015:20:22:01 +0200] Report: printers=1
D [30/May/2015:20:22:01 +0200] Report: stringpool-string-count=82927
D [30/May/2015:20:22:01 +0200] Report: stringpool-alloc-bytes=15200
D [30/May/2015:20:22:01 +0200] Report: stringpool-total-bytes=856616
D [30/May/2015:20:22:01 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:02 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:03 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:04 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:05 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:06 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:07 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:08 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:09 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:10 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:11 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:12 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:13 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:14 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:15 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:16 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:17 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:18 +0200] [Job 43] Read 373 bytes of back-channel data...
D [30/May/2015:20:22:19 +0200] [Job 43] Read 512 bytes of back-channel data...
D [30/May/2015:20:22:20 +0200] [Job 43] Read 373 bytes of back-channel data...

It goes on and on but never prints anything. Any help ?

pstree · 2015-06-02 15:59:50

Thought that the slow transfer speed could be caused by a hardware issue, so I tried changing the USB cable but it didn't solve the problem. The weird thing is, when I try printing from a program (i.e. Guitar Pro) it fails saying "Filter failed", and when I try printing a test page CUPS' error log shows the following error :

D [02/Jun/2015:17:49:29 +0200] [Client 17] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [02/Jun/2015:17:49:29 +0200] [Client 17] Closing connection.

I tried setting the permission on the bus as shown in the wiki (CUPS/Troubleshooting) but I've still got the broken pipe error. I'm out of ideas...

Arch Linux

#1 2015-05-30 18:32:11

Print job stuck at "sending data"

#2 2015-06-02 15:59:50

Re: Print job stuck at "sending data"

Board footer