[SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

alexdw · 2015-08-22 19:22:23

halocaridina wrote:

All,
Its been three (3) weeks since I originally posted to @alexdw and @AdrianoM. In that time, I haven't experienced a since crash using either the stock Arch and/or linux-ck kernels > 4.1.3 (currently on 4.1.6-1-ck-silvermont). This is on a Dell Latitude 3150.
What I did was:
1) Update EFI firmware/BIOS from A01-A02 for the laptop. Although I'm not sure if this directly contributed to the increased stability, there was an Intel microcode update as part of the package. At the very least, this upgrade got rid of an annoying repeating key problem I was experiencing (and seems to be common to Dell Latitudes of various models on BIOSes early in their release cycles).
2) Stopped using my Bluetooth Logitech M557 and switched it for a Logitech AnyWhere MX (with Unified USB receiver). Given the contributed reports in this thread, the M557 was largely behind the crashes.
Flyspray is here:
FS#45787 - [linux] Disconnecting a bluetooth HID device crashes the HID system.
And a fix for the HID driver is merged for release in kernel 4.2 (see above Flyspray).
In the meantime, either stop using your Bluetooth device(s), downgrade to a 4.0.x kernel or switch to the Arch linux-lts kernel (as @alexdw did in posts #21 and 24 above).
Halocaridina

Thanks for the update.

I can confirm that the linux-lts kernel has been stable for me for around a week now, and I have been using my Bluetooth devices (including the Logitech M557 mouse, that seems to be a particular device that can trigger the error).

Is there an easy way to know when the previously mentioned potential patch (https://git.kernel.org/cgit/linux/kerne … ad7f9189eb) has been included in a particular kernel version (e.g. 4.1.6).

halocaridina · 2015-08-22 19:47:01

@alexdw

The fix referenced in the Flyspray is incorporated into kernel 4.2.0-rc6-g7a834ba:

Bug 102441 - Using a battery level reporting bluetooth mouse, system freezes during resume

So once kernel 4.2.X shows up in the Arch repo, the issue should be addressed.

Easiest thing would be to keep your system updated on a weekly schedule and switch to and test the new 4.2.X kernel when its released.

Halocaridina

alexdw · 2015-08-22 19:58:06

halocaridina wrote:

@alexdw
The fix referenced in the Flyspray is incorporated into kernel 4.2.0-rc6-g7a834ba:
Bug 102441 - Using a battery level reporting bluetooth mouse, system freezes during resume
So once kernel 4.2.X shows up in the Arch repo, the issue should be addressed.
Easiest thing would be to keep your system updated on a weekly schedule and switch to and test the new 4.2.X kernel when its released.
Halocaridina

Thanks again - sounds good!

Rin Kaenbyou · 2015-08-24 15:57:45

I don't know if it still matters, but i experience that lookup as well, even with Kernel 4.1.6-1-ck (in mainline 4.1.5 Kernel as well, I have not tested 4.1.6-1 yet)
EDIT: I don't have any Bluetooth devices.

The two latest lockups:

Aug 21 00:05:48 pc-neu kernel: BUG: unable to handle kernel paging request at fffffffffffffff8
Aug 21 00:05:49 pc-neu kernel: IP: [<ffffffff811d5434>] poll_freewait+0x74/0xc0
Aug 21 00:05:49 pc-neu kernel: PGD 180e067 PUD 1810067 PMD 0 
Aug 21 00:05:49 pc-neu kernel: Oops: 0000 [#1] PREEMPT SMP 
Aug 21 00:05:49 pc-neu kernel: Modules linked in: fuse nfsv3 hwmon_vid ext4 crc16 mbcache jbd2 mousedev iTCO_wdt snd_hda_codec_hdmi iTCO_vendor_support mxm_wmi gpio_ich coretemp evdev kvm_intel snd_hda_intel mac_hid snd_hda_controller kvm snd_virtuoso snd_oxygen_lib snd_hda_codec snd_mpu401_uart i7core_edac psmouse snd_rawmidi pcspkr serio_raw snd_hda_core edac_core snd_hwdep snd_seq_device r8169 i2c_i801 snd_pcm mii lpc_ich snd_timer ip6t_REJECT nf_reject_ipv6 snd soundcore nf_log_ipv6 asus_atk0110 shpchp wmi xt_hl acpi_cpufreq button ip6t_rt processor nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT nf_reject_ipv4 xt_comment nf_log_ipv4 nf_log_common xt_LOG xt_recent xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp
Aug 21 00:05:49 pc-neu kernel:  nf_nat nf_conntrack_ftp nf_conntrack iptable_filter sch_fq_codel nfsd nfs auth_rpcgss oid_registry nfs_acl lockd grace sunrpc fscache ip_tables x_tables btrfs xor raid6_pq hid_generic usbhid sr_mod cdrom hid sd_mod atkbd libps2 ata_generic pata_acpi pata_marvell crc32c_intel ahci ata_piix libahci pata_jmicron firewire_ohci xhci_pci libata firewire_core ehci_pci crc_itu_t xhci_hcd ehci_hcd scsi_mod usbcore usb_common i8042 serio radeon i2c_algo_bit drm_kms_helper ttm drm i2c_core
Aug 21 00:05:49 pc-neu kernel: CPU: 1 PID: 943 Comm: skype Not tainted 4.1.6-1-ck #1
Aug 21 00:05:49 pc-neu kernel: Hardware name: System manufacturer System Product Name/P7P55D-E PRO, BIOS 1703    06/26/2012
Aug 21 00:05:49 pc-neu kernel: task: ffff880215d03060 ti: ffff8800bdc84000 task.ti: ffff8800bdc84000
Aug 21 00:05:49 pc-neu kernel: RIP: 0010:[<ffffffff811d5434>]  [<ffffffff811d5434>] poll_freewait+0x74/0xc0
Aug 21 00:05:49 pc-neu kernel: RSP: 0018:ffff8800bdc87aa8  EFLAGS: 00010287
Aug 21 00:05:49 pc-neu kernel: RAX: 0000000000000286 RBX: ffffffffffffffc0 RCX: ffff8801a9e24408
Aug 21 00:05:49 pc-neu kernel: RDX: dead000000200200 RSI: 0000000000000286 RDI: ffff8802139fbe00
Aug 21 00:05:49 pc-neu kernel: RBP: ffff8800bdc87ad8 R08: ffff8801ab934d00 R09: ffff8800d0857898
Aug 21 00:05:49 pc-neu kernel: R10: 0000000000000000 R11: 0000000000000004 R12: ffff8801a7ed2010
Aug 21 00:05:49 pc-neu kernel: R13: ffff8801a7ed2000 R14: ffff8800bdc87c88 R15: 0000000000000009
Aug 21 00:05:49 pc-neu kernel: FS:  0000000000000000(0000) GS:ffff88021fc20000(0063) knlGS:00000000ecefeb40
Aug 21 00:05:49 pc-neu kernel: CS:  0010 DS: 002b ES: 002b CR0: 0000000080050033
Aug 21 00:05:49 pc-neu kernel: CR2: fffffffffffffff8 CR3: 00000001fcd76000 CR4: 00000000000006e0
Aug 21 00:05:49 pc-neu kernel: Stack:
Aug 21 00:05:49 pc-neu kernel:  0000000000000000 ffff8800bdc87bc4 0000000000000000 0000000000000000
Aug 21 00:05:49 pc-neu kernel:  ffff8800bdc87bc4 0000000000000001 ffff8800bdc87f08 ffffffff811d68fc
Aug 21 00:05:49 pc-neu kernel:  0000000000000060 0000000058edf950 ffff8800bdc88000 ffff880215d03060
Aug 21 00:05:49 pc-neu kernel: Call Trace:
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d68fc>] do_sys_poll+0x14c/0x600
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff812c66d5>] ? find_next_bit+0x15/0x30
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff812c66d5>] ? find_next_bit+0x15/0x30
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff8109ef23>] ? smt_should_schedule+0x93/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff811d6eb1>] SyS_poll+0x71/0x130
Aug 21 00:05:49 pc-neu kernel:  [<ffffffff81574115>] sysenter_dispatch+0x7/0x25
Aug 21 00:05:49 pc-neu kernel: Code: ec ff 48 8b 3b e8 0d db fe ff 45 39 7c 24 28 7f d6 4d 85 ed 74 47 90 49 8b 5d 08 4d 8d 65 10 0f 1f 84 00 00 00 00 00 48 83 eb 40 <48> 8b 7b 38 48 8d 73 10 e8 af f4 ec ff 48 8b 3b e8 d7 da fe ff 
Aug 21 00:05:49 pc-neu kernel: RIP  [<ffffffff811d5434>] poll_freewait+0x74/0xc0

Aug 23 22:10:59 pc-neu kernel: BUG: unable to handle kernel NULL pointer dereference at 0000000000000008
Aug 23 22:11:00 pc-neu kernel: IP: [<ffffffff810a491c>] remove_wait_queue+0x2c/0x60
Aug 23 22:11:00 pc-neu kernel: PGD d2314067 PUD d22be067 PMD 0 
Aug 23 22:11:00 pc-neu kernel: Oops: 0002 [#1] PREEMPT SMP 
Aug 23 22:11:00 pc-neu kernel: Modules linked in: fuse nfsv3 hwmon_vid ext4 crc16 mbcache jbd2 joydev xpad ff_memless led_class ip6t_REJECT nf_reject_ipv6 iTCO_wdt nf_log_ipv6 iTCO_vendor_support gpio_ich mxm_wmi evdev mousedev mac_hid xt_hl ip6t_rt coretemp kvm_intel snd_hda_codec_hdmi kvm snd_hda_intel nf_conntrack_ipv6 snd_hda_controller psmouse snd_virtuoso nf_defrag_ipv6 snd_hda_codec snd_oxygen_lib serio_raw pcspkr snd_mpu401_uart i7core_edac snd_rawmidi snd_hda_core snd_seq_device edac_core snd_hwdep i2c_i801 snd_pcm lpc_ich snd_timer r8169 snd ipt_REJECT soundcore mii nf_reject_ipv4 xt_comment nf_log_ipv4 nf_log_common asus_atk0110 wmi xt_LOG acpi_cpufreq xt_recent shpchp button processor xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns
Aug 23 22:11:00 pc-neu kernel:  nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack iptable_filter sch_fq_codel nfsd nfs auth_rpcgss oid_registry nfs_acl lockd grace sunrpc fscache ip_tables x_tables btrfs xor raid6_pq sd_mod pata_marvell hid_generic usbhid hid sr_mod cdrom ata_generic pata_acpi atkbd libps2 crc32c_intel ahci ata_piix libahci pata_jmicron firewire_ohci libata xhci_pci firewire_core ehci_pci crc_itu_t xhci_hcd ehci_hcd scsi_mod usbcore usb_common i8042 serio radeon i2c_algo_bit drm_kms_helper ttm drm i2c_core
Aug 23 22:11:00 pc-neu kernel: CPU: 0 PID: 768 Comm: Xorg Not tainted 4.1.6-1-ck #1
Aug 23 22:11:00 pc-neu kernel: Hardware name: System manufacturer System Product Name/P7P55D-E PRO, BIOS 1703    06/26/2012
Aug 23 22:11:00 pc-neu kernel: task: ffff8800db3f8810 ti: ffff88020aa40000 task.ti: ffff88020aa40000
Aug 23 22:11:00 pc-neu kernel: RIP: 0010:[<ffffffff810a491c>]  [<ffffffff810a491c>] remove_wait_queue+0x2c/0x60
Aug 23 22:11:00 pc-neu kernel: RSP: 0018:ffff88020aa43928  EFLAGS: 00010046
Aug 23 22:11:00 pc-neu kernel: RAX: 0000000000000282 RBX: ffff88007ee737e0 RCX: 0000000000000000
Aug 23 22:11:00 pc-neu kernel: RDX: ffff8801fa974088 RSI: dead000000100100 RDI: ffff8801fa974080
Aug 23 22:11:00 pc-neu kernel: RBP: ffff88020aa43938 R08: ffff880084ea9000 R09: 0000000000000000
Aug 23 22:11:00 pc-neu kernel: R10: 0000000000000304 R11: ffffea0001fb9d00 R12: ffff8801fa974080
Aug 23 22:11:00 pc-neu kernel: R13: ffff88007ee73000 R14: ffff88020aa43aa8 R15: 0000000000000009
Aug 23 22:11:00 pc-neu kernel: FS:  00007f8372441940(0000) GS:ffff88021fc00000(0000) knlGS:0000000000000000
Aug 23 22:11:00 pc-neu kernel: CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Aug 23 22:11:00 pc-neu kernel: CR2: 0000000000000008 CR3: 000000020b61e000 CR4: 00000000000006f0
Aug 23 22:11:00 pc-neu kernel: Stack:
Aug 23 22:11:00 pc-neu kernel:  ffff88007ee737d0 ffff88007ee73010 ffff88020aa43978 ffffffff811d5441
Aug 23 22:11:00 pc-neu kernel:  0000000000000080 ffff88020aa43df0 0000000000000080 000000000000004a
Aug 23 22:11:00 pc-neu kernel:  000000000000004a 000000000000004a ffff88020aa43d28 ffffffff811d6042
Aug 23 22:11:00 pc-neu kernel: Call Trace:
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5441>] poll_freewait+0x81/0xc0
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d6042>] do_select+0x7c2/0x880
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d5640>] ? poll_select_copy_remaining+0x150/0x150
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d632e>] core_sys_select+0x22e/0x340
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff810c9233>] ? hrtimer_try_to_cancel+0x93/0x120
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff8101e799>] ? read_tsc+0x9/0x10
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff810cf015>] ? ktime_get_ts64+0x45/0x100
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff811d64fa>] SyS_select+0xba/0x110
Aug 23 22:11:00 pc-neu kernel:  [<ffffffff815719ee>] system_call_fastpath+0x12/0x71
Aug 23 22:11:00 pc-neu kernel: Code: 66 66 66 90 55 48 89 e5 41 54 49 89 fc 53 48 89 f3 e8 49 c8 4c 00 48 8b 53 20 4c 89 e7 48 be 00 01 10 00 00 00 ad de 48 8b 4b 18 <48> 89 51 08 48 89 0a 48 ba 00 02 20 00 00 00 ad de 48 89 73 18 
Aug 23 22:11:00 pc-neu kernel: RIP  [<ffffffff810a491c>] remove_wait_queue+0x2c/0x60

I can trigger it when watching Youtube Videos with the gnome-mplayer-plugin with vdpau enabled.

System Specs:

System:    Host: pc-neu Kernel: 4.1.6-1-ck x86_64 (64 bit gcc: 5.2.0) Desktop: Xfce 4.12.3 (Gtk 2.24.28)
           Distro: Arch Linux
Machine:   Mobo: ASUSTeK model: P7P55D-E PRO v: Rev 1.xx Bios: American Megatrends v: 1703 date: 06/26/2012
CPU:       Quad core Intel Core i7 860 (-HT-MCP-) cache: 8192 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 22468
           clock speeds: max: 2801 MHz 1: 2533 MHz 2: 1200 MHz 3: 1200 MHz 4: 1333 MHz 5: 1333 MHz 6: 1600 MHz
           7: 1200 MHz 8: 1600 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Curacao XT [Radeon R9 270X] bus-ID: 01:00.0
           Display Server: X.org 1.17.2 drivers: ati,radeon (unloaded: fbdev)
           tty size: 190x55 Advanced Data: N/A for root
Audio:     Card-1 C-Media CMI8788 [Oxygen HD Audio] driver: snd_virtuoso port: d800 bus-ID: 0b:04.0
           Card-2 Advanced Micro Devices [AMD/ATI] Cape Verde/Pitcairn HDMI Audio [Radeon HD 7700/7800 Series]
           driver: snd_hda_intel bus-ID: 01:00.1
           Sound: Advanced Linux Sound Architecture v: k4.1.6-1-ck
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: b800 bus-ID: 05:00.0
           IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 1128.2GB (30.8% used) ID-1: /dev/sda model: C300 size: 128.0GB temp: 0C
           ID-2: /dev/sdb model: WDC_WD10EADS size: 1000.2GB temp: 30C
Partition: ID-1: / size: 60G used: 6.9G (12%) fs: btrfs dev: /dev/sda1
           ID-2: /home size: 752G used: 297G (42%) fs: ext4 dev: /dev/sdb4
           ID-3: /var size: 40G used: 13G (33%) fs: ext4 dev: /dev/sdb3
           ID-4: swap-1 size: 8.59GB used: 0.00GB (0%) fs: swap dev: /dev/sdb2
Sensors:   System Temperatures: cpu: 0.0C mobo: 0.0C gpu: 37.0
           Fan Speeds (in rpm): cpu: 65504 psu: 65504 sys-1: 0 sys-2: 65504
Info:      Processes: 245 Uptime: 20 min Memory: 1598.4/7986.0MB Init: systemd Gcc sys: 5.2.0
           Client: Shell (bash 4.3.391) inxi: 2.2.28

Last edited by Rin Kaenbyou (2015-08-24 16:49:22)

alexdw · 2015-09-14 06:25:34

I see version 4.2 of the kernel is now in Testing so hopefully that will fix this.

AdrianoM · 2015-09-14 10:09:27

alexdw wrote:

I see version 4.2 of the kernel is now in Testing so hopefully that will fix this.

Seems to be fixed on 4.2, using 4.2.0-4 in Testing

alexdw · 2015-09-30 15:25:06

AdrianoM wrote:

alexdw wrote:
I see version 4.2 of the kernel is now in Testing so hopefully that will fix this.
Seems to be fixed on 4.2, using 4.2.0-4 in Testing

Just updated to 4.2.1 - hopefully that should be this resolved now. I'll try for a week or two and if this error doesn't occur will mark this as solved.

alexdw · 2015-10-04 18:39:16

I've been using my Bluetooth mouse (and also Bluetooth speaker) quite extensively on 4.2.1 and seems to be stable so this can be considered solved.

Arch Linux

#26 2015-08-22 19:22:23

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#27 2015-08-22 19:47:01

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#28 2015-08-22 19:58:06

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#29 2015-08-24 15:57:45

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#30 2015-09-14 06:25:34

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#31 2015-09-14 10:09:27

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#32 2015-09-30 15:25:06

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

#33 2015-10-04 18:39:16

Re: [SOLVED] Laptop System Freeze caused by Random Kernel Paging Errors

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