Reboot or shutdown do not work. Kernel bug?

snovik · 2015-09-02 17:28:33

On a new install (on a new HP laptop) reboot or shutdown never finish and system hangs.

First idea was that something is wrong with acpi. Uninstalled without any effect

Second idea was that systemd screws up smth because a parallel installation of the latest mint linux does not have this problem. Check here http://freedesktop.org/wiki/Software/sy … /#index2h1 with the conclusion that it is a kernel issue. Additionally on the kernel shutdown the last message is actually that the system has reached target shutdown, so it is not a systemd issue.

The only really suspicious stuff in the log is provided below but google did not show up any direction for further steps. Downgrading the kernel is always a brute force solution but maybe there is a more elegant one. So the last hope for is here... (or is it in the kernel subforum?)

ps. BIOS update, according to the log of changes, is not supposed to help

Sep 02 20:16:22 localhost kernel: ACPI: Added _OSI(Module Device)
Sep 02 20:16:22 localhost kernel: ACPI: Added _OSI(Processor Device)
Sep 02 20:16:22 localhost kernel: ACPI: Added _OSI(3.0 _SCP Extensions)
Sep 02 20:16:22 localhost kernel: ACPI: Added _OSI(Processor Aggregator Device)
Sep 02 20:16:22 localhost kernel: ACPI Error: [\_PR_.CPU0._PPC] Namespace lookup failure, AE_NOT_FOUND (20150410/psargs-359)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_.IPCL] (Node ffff88017b0b62f8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_.PCLK] (Node ffff88017b0b62a8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.TBSW] (Node ffff88017b0b68c0), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._Q1D] (Node ffff88017b0b69d8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._REG] (Node ffff88017b0b2348), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: [\_PR_.CPU0._PPC] Namespace lookup failure, AE_NOT_FOUND (20150410/psargs-359)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_.IPCL] (Node ffff88017b0b62f8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_.PCLK] (Node ffff88017b0b62a8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.TBSW] (Node ffff88017b0b68c0), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._Q1D] (Node ffff88017b0b69d8), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI Error: Method parse/execution failed [\_SB_.PCI0.LPCB.EC0_._REG] (Node ffff88017b0b2348), AE_NOT_FOUND (20150410/psparse-536)
Sep 02 20:16:22 localhost kernel: ACPI: Dynamic OEM Table Load:
Sep 02 20:16:22 localhost kernel: ACPI: SSDT 0xFFFF88017B017800 00045B (v01 PmRef  Cpu0Ist  00003000 INTL 20130117)
Sep 02 20:16:22 localhost kernel: ACPI: Dynamic OEM Table Load:
Sep 02 20:16:22 localhost kernel: ACPI: SSDT 0xFFFF88017A5D0000 000433 (v01 PmRef  Cpu0Cst  00003001 INTL 20130117)
Sep 02 20:16:22 localhost kernel: ACPI: Dynamic OEM Table Load:
Sep 02 20:16:22 localhost kernel: ACPI: SSDT 0xFFFF88017A579000 00015F (v01 PmRef  ApIst    00003000 INTL 20130117)
Sep 02 20:16:22 localhost kernel: ACPI: Dynamic OEM Table Load:
Sep 02 20:16:22 localhost kernel: ACPI: SSDT 0xFFFF88017A550B40 00008D (v01 PmRef  ApCst    00003000 INTL 20130117)
Sep 02 20:16:22 localhost kernel: ACPI : EC: EC started
Sep 02 20:16:22 localhost kernel: ACPI: Interpreter enabled
Sep 02 20:16:22 localhost kernel: ACPI Exception: AE_NOT_FOUND, While evaluating Sleep State [\_S1_] (20150410/hwxface-580)
Sep 02 20:16:22 localhost kernel: ACPI Exception: AE_NOT_FOUND, While evaluating Sleep State [\_S2_] (20150410/hwxface-580)
Sep 02 20:16:22 localhost kernel: ACPI: (supports S0 S3 S4 S5)
Sep 02 20:16:22 localhost kernel: ACPI: Using IOAPIC for interrupt routing
Sep 02 20:16:22 localhost kernel: PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [USBC] (on)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [PLPE] (on)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [PLPE] (on)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [CLK0] (on)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [CLK1] (on)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [FN00] (off)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [FN01] (off)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [FN02] (off)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [FN03] (off)
Sep 02 20:16:22 localhost kernel: ACPI: Power Resource [FN04] (off)
Sep 02 20:16:22 localhost kernel: ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-ff])
Sep 02 20:16:22 localhost kernel: acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
Sep 02 20:16:22 localhost kernel: \_SB_.PCI0:_OSC invalid UUID
Sep 02 20:16:22 localhost kernel: _OSC request data:1 1f 0 
Sep 02 20:16:22 localhost kernel: acpi PNP0A08:00: _OSC failed (AE_ERROR); disabling ASPM
Sep 02 20:16:22 localhost kernel: acpi PNP0A08:00: [Firmware Info]: MMCONFIG for domain 0000 [bus 00-3f] only partially covers this bridge

Last edited by snovik (2015-09-02 19:10:30)

Head_on_a_Stick · 2015-09-02 20:25:28

snovik wrote:

Downgrading the kernel is always a brute force solution but maybe there is a more elegant one.

Try the LTS kernel.

snovik · 2015-09-03 07:09:19

Hm. Does not help. Now I am really confused.

It is not acpi, not systemd and not kernel.
However linux mint is fine.
So it is an arch problem (the install is clean).

But where else can the issue be?

Head_on_a_Stick · 2015-09-03 07:16:37

snovik wrote:

First idea was that something is wrong with acpi. Uninstalled without any effect

Just un-installing the acpi package does *not* disable acpi.

Try booting with this kernel parameter:

acpi=off

fantoppio · 2015-09-03 17:49:22

I had the same issue on an acer laptop. Tried everything, nothing worked.
Finally I tried to install again on UEFI instead of Legacy, problem solved.
See if it helps

fantoppio · 2015-09-03 17:50:15

submitted twice, sorry

Last edited by fantoppio (2015-09-03 17:50:38)

snovik · 2015-09-07 17:02:49

acpi=off actually kills the keyboard. at least.

then I saw that during the boot I get a very strange message which looks like an error but is not highlighted anyhow in the log:
Sep 07 19:50:23 localhost kernel: intel_soc_dts_thermal: request_threaded_irq ret -22

as for UEFI I can hardly figure out a connection (linux mint works just fine on the same setup while arch with lts kernel does not) but I will try it. who knows...

snovik · 2015-09-09 03:37:23

I tried arch installation CD which is uefi. And I tried both shutdown & reboot. The system hangs in both cases.

While my conclusion is that it looks like a very low level arch issue I have no clue how to proceed. Shall I move it to the kernel forum here?

Arch Linux

#1 2015-09-02 17:28:33

Reboot or shutdown do not work. Kernel bug?

#2 2015-09-02 20:25:28

Re: Reboot or shutdown do not work. Kernel bug?

#3 2015-09-03 07:09:19

Re: Reboot or shutdown do not work. Kernel bug?

#4 2015-09-03 07:16:37

Re: Reboot or shutdown do not work. Kernel bug?

#5 2015-09-03 17:49:22

Re: Reboot or shutdown do not work. Kernel bug?

#6 2015-09-03 17:50:15

Re: Reboot or shutdown do not work. Kernel bug?

#7 2015-09-07 17:02:49

Re: Reboot or shutdown do not work. Kernel bug?

#8 2015-09-09 03:37:23

Re: Reboot or shutdown do not work. Kernel bug?

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