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#1 2015-10-03 01:54:55

YaourtYogurt
Member
Registered: 2015-09-01
Posts: 11

Trouble connecting a Dell WM254 mouse over bluetooth

Title says it all.  I have a Dell WM524 bluetooth mouse and I cannot connect it to my computer, a Dell XPS 13 2015 edition.

I am currently running GNOME with gnome-bluetooth, bluez, blueman, and blueman-utils installed and up to date.  I have checked that Bluetooth is enabled.
I have also followed the instructions for installing the bluetooth firmware for the Broadcom chip on the following page: https://wiki.archlinux.org/index.php/De … #Bluetooth
and this has not resolved the connection problem.

I have attempted connecting the Bluetooth mouse using the blueman-manager GUI while scanning with no success.

Here is the output of my attempting to connect the mouse with bluetoothctl.  I made sure that my mouse was visible before starting the scan:

# bluetoothctl
[NEW] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
[bluetooth]# select C4:8E:8F:FA:2D:68 
[bluetooth]# power on
Changing power on succeeded
[bluetooth]# scan on
Discovery started
[CHG] Controller C4:8E:8F:FA:2D:68 Discovering: yes
[bluetooth]# agent on
Agent registered
[bluetooth]# devices
[bluetooth]# exit
Agent unregistered
[DEL] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
# 

According to the wiki, my mouse should be appearing after the devices command within bluetoothctl.  Instead, no device is displayed. 

I can successfully see my Galaxy S5 from my bluetooth manager on my laptop.  Curiously enough, I can pair and use my mouse with my Galaxy S5, so the mouse is not defective.

What gives? Why can't I connect the Bluetooth mouse to my computer, and how do I resolve this?

Last edited by YaourtYogurt (2015-10-04 00:00:40)

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#2 2015-10-04 00:25:32

YaourtYogurt
Member
Registered: 2015-09-01
Posts: 11

Re: Trouble connecting a Dell WM254 mouse over bluetooth

UPDATE:  Issue still not resolved, but I have made progress.  I tried enabling PSCAN and ISCAN on my bluetooth controller using:

# hciconfig hci0 piscan 

The mouse now shows up with bluetoothctl, but I cannot connect it for some unknown reason.  Here my most recent attempt with bluetoothct
(and I have verified that Device 00:1F:20:F7:41:8E is, in fact, the mouse):

# bluetoothctl
[NEW] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
[NEW] Device 00:1F:20:F7:41:8E 00-1F-20-F7-41-8E
[NEW] Device AC:36:13:A4:4A:DF AC-36-13-A4-4A-DF
[bluetooth]# power on
Changing power on succeeded
[bluetooth]# scan on
Discovery started
[CHG] Controller C4:8E:8F:FA:2D:68 Discovering: yes
[bluetooth]# agent on
Agent registered
[bluetooth]# devices
Device 00:1F:20:F7:41:8E 00-1F-20-F7-41-8E
Device AC:36:13:A4:4A:DF AC-36-13-A4-4A-DF
[bluetooth]# pair 00:1F:20:F7:41:8E 
Attempting to pair with 00:1F:20:F7:41:8E
Failed to pair: org.bluez.Error.ConnectionAttemptFailed
[bluetooth]# trust 00:1F:20:F7:41:8E 
Changing 00:1F:20:F7:41:8E trust succeeded
[bluetooth]# pair 00:1F:20:F7:41:8E 
Attempting to pair with 00:1F:20:F7:41:8E
Failed to pair: org.bluez.Error.ConnectionAttemptFailed
[bluetooth]# connect 00:1F:20:F7:41:8E 
Attempting to connect to 00:1F:20:F7:41:8E
[bluetooth]# 
[bluetooth]# quit
Agent unregistered
[DEL] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
# 

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