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#1 2015-10-05 01:05:57

YaourtYogurt
Member
Registered: 2015-09-01
Posts: 11

[Solved] Trouble connecting a Dell WM254 mouse over bluetooth

I am trying without success to connect a Dell WM524 bluetooth mouse to my Arch system, a Dell XPS 13 2015 edition.

I am currently running GNOME with gnome-bluetooth, bluez, blueman, and blueman-utils installed and up to date.  I have checked that Bluetooth is enabled.
I have also followed the instructions for installing the bluetooth firmware for the Broadcom chip on the XPS 13 2015 edition Wiki page.

I also made sure to enable ISCAN and PSCAN on my Bluetooth controller using the following command:

# hciconfig hci0 piscan

The controller is able to detect the mouse, but is unable to pair or connect it.   Here my most recent attempt with bluetoothctl
(and I have verified that Device 00:1F:20:F7:41:8E is, in fact, the mouse):

# bluetoothctl
[NEW] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
[NEW] Device 00:1F:20:F7:41:8E 00-1F-20-F7-41-8E
[NEW] Device AC:36:13:A4:4A:DF AC-36-13-A4-4A-DF
[bluetooth]# power on
Changing power on succeeded
[bluetooth]# scan on
Discovery started
[CHG] Controller C4:8E:8F:FA:2D:68 Discovering: yes
[bluetooth]# agent on
Agent registered
[bluetooth]# devices
Device 00:1F:20:F7:41:8E 00-1F-20-F7-41-8E
Device AC:36:13:A4:4A:DF AC-36-13-A4-4A-DF
[bluetooth]# pair 00:1F:20:F7:41:8E 
Attempting to pair with 00:1F:20:F7:41:8E
Failed to pair: org.bluez.Error.ConnectionAttemptFailed
[bluetooth]# trust 00:1F:20:F7:41:8E 
Changing 00:1F:20:F7:41:8E trust succeeded
[bluetooth]# pair 00:1F:20:F7:41:8E 
Attempting to pair with 00:1F:20:F7:41:8E
Failed to pair: org.bluez.Error.ConnectionAttemptFailed
[bluetooth]# connect 00:1F:20:F7:41:8E 
Attempting to connect to 00:1F:20:F7:41:8E
[bluetooth]# 
[bluetooth]# quit
Agent unregistered
[DEL] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
# 

Any ideas?  I tried asking this in the Newbie Corner (post is here) and got no response.

Last edited by YaourtYogurt (2015-10-05 02:09:23)

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#2 2015-10-05 02:16:32

YaourtYogurt
Member
Registered: 2015-09-01
Posts: 11

Re: [Solved] Trouble connecting a Dell WM254 mouse over bluetooth

Solved it!  Apparently I failed to add the firmware to the kernel properly the first time around.

If you're having this same problem, try running (as root):

sudo journalctl | grep -i bluetooth

If you find lines saying:

(Mon dd time systemname): bluetooth hci0: Direct firmware load for brcm/BCM20702A1-0a5c-216f.hcd failed with error -2
(Mon dd time systemname): Bluetooth: hci0: BCM: Patch brcm/BCM20702A1-0a5c-216f.hcd not found

try installing (or reinstalling) your Bluetooth controller firmware. 
Instructions can be found here.

Here's what a successful attempt with bluetoothctl should look like:

# bluetoothctl
[NEW] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
[NEW] Device AC:36:13:A4:4A:DF AC-36-13-A4-4A-DF
[NEW] Device 00:1F:20:F7:41:8E 00-1F-20-F7-41-8E
[bluetooth]# power on
Changing power on succeeded
[bluetooth]# scan on
Discovery started
[CHG] Controller C4:8E:8F:FA:2D:68 Discovering: yes
[CHG] Device 00:1F:20:F7:41:8E LegacyPairing: yes
[CHG] Device 00:1F:20:F7:41:8E RSSI: -56
[bluetooth]# agent on
Agent registered
[NEW] Device 7C:E9:D3:DD:3A:E7 THINK-THINK
[CHG] Device 00:1F:20:F7:41:8E LegacyPairing: no
[CHG] Device 00:1F:20:F7:41:8E Name: Dell Travel Mouse WM524
[CHG] Device 00:1F:20:F7:41:8E Alias: Dell Travel Mouse WM524
[bluetooth]# pair 00:1F:20:F7:41:8E 
Attempting to pair with 00:1F:20:F7:41:8E
[CHG] Device 00:1F:20:F7:41:8E Connected: yes
[CHG] Device 00:1F:20:F7:41:8E Modalias: usb:v046DpB00Ed0800
[CHG] Device 00:1F:20:F7:41:8E UUIDs: 00001000-0000-1000-8000-00805f9b34fb
[CHG] Device 00:1F:20:F7:41:8E UUIDs: 00001124-0000-1000-8000-00805f9b34fb
[CHG] Device 00:1F:20:F7:41:8E UUIDs: 00001200-0000-1000-8000-00805f9b34fb
[CHG] Device 00:1F:20:F7:41:8E Paired: yes
Pairing successful
[CHG] Device 00:1F:20:F7:41:8E Connected: no
[bluetooth]# connect 00:1F:20:F7:41:8E 
Attempting to connect to 00:1F:20:F7:41:8E
[CHG] Device 00:1F:20:F7:41:8E Connected: yes
Connection successful
[Dell Travel Mouse WM524]# 
[Dell Travel Mouse WM524]# exit
Agent unregistered
[DEL] Controller C4:8E:8F:FA:2D:68 X-ME56-Nesasio [default]
# 

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