Arch Linux

cj360

Member

Registered: 2013-10-12

Posts: 67

Deskjet 3000 J310 print jobs hang instead of printing[solved]

So I've configured my Deskjet_3000_J310 and can see it plus its jobs on http://localhost:631. But when trying to print from wps office the document sits in the jobs list as if something is withholding it. https://goo.gl/photos/tAb5QxV2Ma1AJ5Xr8

Last edited by cj360 (2015-10-07 11:15:53)

jlownie

Member

Registered: 2015-08-09

Posts: 2

Re: Deskjet 3000 J310 print jobs hang instead of printing[solved]

Hi, did you try printing a test page?  I don't know how to do it with the drivers/apps you are using, but that's something you should try.  If the test page works, also try printing from an application other than WPS Office.

boban_dj

Member

Registered: 2015-03-17

Posts: 150

Re: Deskjet 3000 J310 print jobs hang instead of printing[solved]

In the cups dropdown > maintenance can you resume the job.
Or else try something:

Command-line configuration
    CUPS can be fully controlled from command-line with nice tools, i.e. the lp* and the cups* command families.
    On Arch Linux, most commands support auto-completion with common shells. Also note that command-line switches cannot be grouped.
    List the devices
    # lpinfo -v
    List the drivers
    # lpinfo -m
    Add a new printer
    # lpadmin -p printer -E -v device -P ppd
    The printer is up to you. The device can be retrieved from the 'lpinfo -v' command. Example:
    # lpadmin -p HP_DESKJET_940C -E -v "usb://HP/DESKJET%20940C?serial=CN16E6C364BH"  -P /usr/share/ppd/HP/hp-deskjet_940c.ppd.gz
    In the following, the printer references the name you have used here to set up the printer.
    Set the default printer
    $ lpoptions -d printer
    Check the status
    $ lpstat -s
    $ lpstat -p printer
    Deactivate a printer
    # cupsdisable printer
    Activate a printer
    # cupsenable printer
    Remove a printer
    First set it to reject all incoming entries:
    # cupsreject printer
    Then disable it.
    # cupsdisable printer
    Finally remove it.
    # lpadmin -x printer
    Print a file
    $ lpr file
    $ lpr -# 17 file              # print the file 17 times
    $ echo "Hello, world!" | lpr -p # print the result of a command. The -p switch adds a header.
    Check the printing queue
    $ lpq
    $ lpq -a # on all printers
    Clear the printing queue
    # lprm   # remove last entry only
    # lprm - # remove all entries
    Alternative CUPS interfaces
    GNOME
    You can configure and manage printers by installing system-config-printer. This program does pull in some gnome dependencies.
    If your user does not have sufficient priviliges to administer the cups scheduler, system-config-printer will request the root password when it starts. You can avoid this by performing the following instructions.
    1. Create a group for administering the cups scheduler:
    # groupadd lpadmin
    2. Add yourself to the newly created group:
    # usermod -aG lpadmin username
    3. Tell cups to respect the newly created group:
    /etc/cups/cups-files.conf
     ...
     SystemGroup sys root lpadmin
     ...
    4. Restart cups org.cups.cupsd.service using systemd.
    5. Log out and log in again or restart your computer.

cj360

Member

Registered: 2013-10-12

Posts: 67

Re: Deskjet 3000 J310 print jobs hang instead of printing[solved]

I'm not sure why but it seems my setup for the printer was changed/damaged somehow, as I noticed lpq -a was giving me an error instead of telling me the queue. So I re-installed hplip and now the test page and my document print fine.