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#1 2015-11-06 17:22:41

everydaydiesel
Member
Registered: 2015-10-27
Posts: 41

HP Network Printer Installation

Hello I am trying to install an hp network printer on arch but I am having no luck doing so.

I have installed hplib and here is the output of hp-setup -i

# hp-setup -i

HP Linux Imaging and Printing System (ver. 3.15.9)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description                                               
            Type                                                                  
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                                
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)
  2         par         Parallel Port (LPT:)                                      

Enter number 0...2 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

 
Setting up device: hp:/net/HP_Color_LaserJet_M553?ip=192.168.0.20



---------------------
| PRINT QUEUE SETUP |
---------------------


Please enter a name for this print queue (m=use model name:'HP_Color_LaserJet_M553'*, q=quit) ?
Using queue name: HP_Color_LaserJet_M553
Locating PPD file... Please wait.
error: No PPD found for model color_laserjet_m553 using old algorithm.
error: Unable to find an appropriate PPD file.

Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? y

Please enter the full filesystem path to the PPD file to use (q=quit) :/usr/share/ppd/HP/hp-color_laserjet_m553-ps.ppd
Traceback (most recent call last):
  File "/usr/bin/hp-setup", line 533, in <module>
    nickname = open(file_path, 'r').read(4096)
  File "/usr/lib/python3.5/encodings/ascii.py", line 26, in decode
    return codecs.ascii_decode(input, self.errors)[0]
UnicodeDecodeError: 'ascii' codec can't decode byte 0x8b in position 1: ordinal not in range(128)

here is the output of hp-check

$ hp-check
Saving output in log file: /usr/share/ppd/HP/hp-check.log

HP Linux Imaging and Printing System (ver. 3.15.9)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the    
proper dependencies are installed to successfully compile HPLIP.                                                                                 
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP        
supplied tarball has the proper dependencies installed to successfully run.                                                                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time      
dependencies).                                                                                                                                   

Check types:                                                                                                                                     
a. EXTERNALDEP - External Dependencies                                                                                                           
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                     
c. COMPILEDEP - Compile time Dependencies                                                                                                        
d. [All are run-time checks]                                                                                                                     
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                 

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: arch distro is not found in AUTH_TYPES
|
(process:950): Gdk-WARNING **: locale not supported by C library

(process:950): Gtk-WARNING **: Locale not supported by C library.
        Using the fallback 'C' locale.
warning: unknown- version is not supported. Using unknown-0 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 4.2.5-1-ARCH #1 SMP PREEMPT Tue Oct 27 08:13:28 CET 2015 GNU/Linux
 Host: comp
 Proc: 4.2.5-1-ARCH #1 SMP PREEMPT Tue Oct 27 08:13:28 CET 2015 GNU/Linux
 Distribution: unknown 
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.15.9
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro   version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.15.9

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.9
html=/usr/share/doc/hplip-3.15.9
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.15.9
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
latest_available_version = 3.15.9

[last_used]
device_uri = hp:/net/HP_Color_LaserJet_M553?ip=192.168.0.20

[installation]
date_time = 11/06/15 11:02:02
version = 3.15.9


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

--------------------------
|  External Dependencies |
--------------------------


(process:1042): Gdk-WARNING **: locale not supported by C library

(process:1042): Gtk-WARNING **: Locale not supported by C library.
        Using the fallback 'C' locale.

(process:1043): Gdk-WARNING **: locale not supported by C library

(process:1043): Gtk-WARNING **: Locale not supported by C library.
        Using the fallback 'C' locale.
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.25          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.6.32          OK         -
 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.1.0           OK         'CUPS Scheduler is running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.18            OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.113           OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.10.2          OK         -
 network              network -wget                                                OPTIONAL        -               1.16.3          OK         -

-------------------------
|  General Dependencies |
-------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 python3-pyqt4-dbus   PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             4.11.4          OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.7.3           OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.1.0           OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.0.2           OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               1.0.25          OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.2.0           OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 python3-pyqt4        PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             4.11.4          OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.5.0           OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               1.0.25          OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               1.1.7           OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.1.0           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.5.0           OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.1.0           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.22'         OK         -
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.0           OK         -

---------------
|  COMPILEDEP |
---------------

 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.1             OK         -
 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               5.2.0           OK         -

----------------------
|  Python Extentions |
----------------------

 hpmudext             IO-Extension                                                 REQUIRED        -               3.15.9          OK         -
 cupsext              CUPS-Extension                                               REQUIRED        -               3.15.9          OK         -

-----------------------
|  Scan Configuration |
-----------------------

 scanext              Scan-SANE-Extension                                          REQUIRED        -               3.15.9          OK         -
 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.15.9          OK         'hpaio found in /etc/sane.d/dll.conf'

-----------------------
|  Other Dependencies |
-----------------------


------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `v4l:/dev/video0' is a Noname Hauppauge WinTV-HVR1255 virtual device


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
/usr/bin/lpstat
---------------
Type: Unknown
Device URI: Error - add '/version=1.1' to server name.


--------------
| PERMISSION |
--------------

error: Unsupported model: v125w
No errors or warnings.

Done.

Can someone please tell me what I am doing wrong?

Thanks in advance

Last edited by everydaydiesel (2015-11-06 23:21:02)

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#2 2015-11-06 21:23:21

loqs
Member
Registered: 2014-03-06
Posts: 17,657

Re: HP Network Printer Installation

What is the output of

file /usr/share/ppd/HP/hp-color_laserjet_m553-ps.ppd

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#3 2015-11-06 23:14:31

everydaydiesel
Member
Registered: 2015-10-27
Posts: 41

Re: HP Network Printer Installation

Thanks for the reply.  You were right it was compressed.  I am further but still unable to install

here is hte output of hp-setup -i

$ hp-setup -i

HP Linux Imaging and Printing System (ver. 3.15.9)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num       Connection  Description                                               
            Type                                                                  
  --------  ----------  ----------------------------------------------------------
  0*        usb         Universal Serial Bus (USB)                                
  1         net         Network/Ethernet/Wireless (direct connection or JetDirect)
  2         par         Parallel Port (LPT:)                                      

Enter number 0...2 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

 
Setting up device: hp:/net/HP_Color_LaserJet_M553?ip=192.168.0.20



---------------------
| PRINT QUEUE SETUP |
---------------------


Please enter a name for this print queue (m=use model name:'HP_Color_LaserJet_M553'*, q=quit) ?m
Using queue name: HP_Color_LaserJet_M553
Locating PPD file... Please wait.
error: No PPD found for model color_laserjet_m553 using old algorithm.
error: Unable to find an appropriate PPD file.

Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? y

Please enter the full filesystem path to the PPD file to use (q=quit) :/usr/share/ppd/HP/hp-color_laserjet_m553-ps.ppd
Description for the file: HP Color LaserJet M553 Postscript (recommended)

Use this file (y=yes*, n=no, q=quit) ? y
Enter a location description for this printer (q=quit) ?none
Enter additonal information or notes for this printer (q=quit) ?none

Adding print queue to CUPS:
Device URI: hp:/net/HP_Color_LaserJet_M553?ip=192.168.0.20
Queue name: HP_Color_LaserJet_M553
PPD file: /usr/share/ppd/HP/hp-color_laserjet_m553-ps.ppd
Location: none
Information: none


---------------------
| PRINTER TEST PAGE |
---------------------


Would you like to print a test page (y=yes*, n=no, q=quit) ? y

HP Linux Imaging and Printing System (ver. 3.15.9)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No device found that support this feature.
error: No installed printers found (or) Invalid printer device selected

Done.

Why does it seem to install but then tells me no installed printers?

No printers were installed. (i tried with user and root access with the same result)

Last edited by everydaydiesel (2015-11-06 23:22:39)

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#4 2015-11-06 23:27:58

loqs
Member
Registered: 2014-03-06
Posts: 17,657

Re: HP Network Printer Installation

Have you tried installing the printer using the cups web interface?
wiki notes you will be hit by a different issue but offers 2 workarounds HPLIP_Driver
Sorry I cant be more help beyond spotting the ppd was compressed.

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#5 2015-11-09 15:48:01

everydaydiesel
Member
Registered: 2015-10-27
Posts: 41

Re: HP Network Printer Installation

Hello,

I am now working on installing cups.  It is telling me that

#lpstat -t

lpstat: Error - add '/version=1.1' to server name.


# cat /etc/cups/client.conf

ServerName 172.16.0.20:631/version=1.1

# see 'man client.conf'
#ServerName /run/cups/cups.sock #  alternative: ServerName hostname-or-ip-address[:port] of a remote server


# systemctl enable cups

Failed to execute operation: No such file or directory

Last edited by everydaydiesel (2015-11-09 15:48:13)

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#6 2015-11-09 17:09:49

Slithery
Administrator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 5,776

Re: HP Network Printer Installation

everydaydiesel wrote:

# systemctl enable cups

Failed to execute operation: No such file or directory

That isn't what the cups service is called...
https://wiki.archlinux.org/index.php/CUPS#Installation


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

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#7 2015-11-10 09:04:15

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: HP Network Printer Installation

As "loqs" says, use the cups web interface.

Try following #4 on...
https://bbs.archlinux.org/viewtopic.php?id=204133

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#8 2015-11-12 05:04:19

everydaydiesel
Member
Registered: 2015-10-27
Posts: 41

Re: HP Network Printer Installation

thanks to everyone that helped on this!

systemctl start org.cups.cupsd.service and reverting the client.conf back to original worked.

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