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#1 2015-12-15 10:30:56
- scureza
- Member
- Registered: 2015-12-15
- Posts: 7
[SOLVED] Nautilus crash while copying
Hi everybody
Arch fresh installation, i'm a newbie, all works except for the subject problem. When i copy a large amount of files from a folder to another, Nautilus crashes. These are the logs.
dic 15 10:18:14 arch_e810 gnome-session[372]: (gnome-shell:528): mutter-WARNING **: Failed to load background 'file:///home/mssm': Impossibile aprire la directory
dic 15 10:18:14 arch_e810 gnome-session[372]: (gnome-shell:528): mutter-WARNING **: Failed to load background 'file:///home/mssm': Impossibile aprire la directory
dic 15 10:18:31 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:31 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/msword: Unrecognized image file format
dic 15 10:18:31 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.doc: Unrecognized image file format
dic 15 10:18:31 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:31 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/vnd.ms-excel: Unrecognized image file format
dic 15 10:18:31 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.xls: Unrecognized image file format
dic 15 10:18:32 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/msword: Unrecognized image file format
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.doc: Unrecognized image fil
dic 15 10:18:32 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/msword: Unrecognized image file format
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.doc: Unrecognized image file
dic 15 10:18:32 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/msword: Unrecognized image file format
dic 15 10:18:32 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.doc: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/msword: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.doc: Unrecognized image file form
dic 15 10:18:33 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/vnd.ms-excel: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.xls: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: error: The metadata does not have a thumbnail property
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/vnd.ms-excel: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.xls: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: error: Broken zip file structure
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Unable to create loader for mime type application/vnd.ms-excel: Unrecognized image file format
dic 15 10:18:33 arch_e810 gnome-session[372]: (nautilus:620): GnomeDesktop-WARNING **: Error creating thumbnail for file:///home/mssm/Varie/file.xls: Unrecognized image f
dic 15 10:18:34 arch_e810 gnome-session[372]: **
dic 15 10:18:34 arch_e810 gnome-session[372]: ERROR:nautilus-directory-async.c:2351:count_more_files_callback: assertion failed: (directory->details->count_in_progress == state)
dic 15 10:18:34 arch_e810 gvfsd[467]: ** (process:842): WARNING **: send_infos_cb: La connessione è chiusa (g-io-error-quark, 18)
dic 15 10:18:35 arch_e810 gvfsd[467]: ** (process:842): WARNING **: send_done_cb: La connessione è chiusa (g-io-error-quark, 18)
dic 15 10:18:35 arch_e810 systemd-coredump[5430]: Process 620 (nautilus) of user 1000 dumped core.
Stack trace of thread 620:
#0 0x00007f40b78955f8 raise (libc.so.6)
#1 0x00007f40b7896a7a abort (libc.so.6)
#2 0x00007f40b870e8c5 g_assertion_message (libglib-2.0.so.0)
#3 0x00007f40b870e95a g_assertion_message_expr (libglib-2.0.so.0)
#4 0x000000000049f2a6 n/a (nautilus)
#5 0x00007f40b8c4e8a7 n/a (libgio-2.0.so.0)
#6 0x00007f40b8c84413 n/a (libgio-2.0.so.0)
#7 0x00007f40b8c84449 n/a (libgio-2.0.so.0)
#8 0x00007f40b86e8c7a g_main_context_dispatch (libglib-2.0.so.0)
#9 0x00007f40b86e9020 n/a (libglib-2.0.so.0)
#10 0x00007f40b86e90cc g_main_context_iteration (libglib-2.0.so.0)
#11 0x00007f40b8ca88ec g_application_run (libgio-2.0.so.0)
#12 0x00000000004291b1 n/a (nautilus)
#13 0x00007f40b7882610 __libc_start_main (libc.so.6)
#14 0x0000000000429219 n/a (nautilus)
Stack trace of thread 628:
#0 0x00007f40b794218d poll (libc.so.6)
#1 0x00007f40b86e8fbc n/a (libglib-2.0.so.0)
#2 0x00007f40b86e90cc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f40b86e9109 n/a (libglib-2.0.so.0)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 629:
#0 0x00007f40b794218d poll (libc.so.6)
#1 0x00007f40b86e8fbc n/a (libglib-2.0.so.0)
#2 0x00007f40b86e9342 g_main_loop_run (libglib-2.0.so.0)
#3 0x00007f40b8cdf236 n/a (libgio-2.0.so.0)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 5360:
#0 0x00007f40b7946cf9 syscall (libc.so.6)
#1 0x00007f40b872d87a g_cond_wait_until (libglib-2.0.so.0)
#2 0x00007f40b86bda69 n/a (libglib-2.0.so.0)
#3 0x00007f40b8710086 n/a (libglib-2.0.so.0)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 5429:
#0 0x00007f40b7946cf9 syscall (libc.so.6)
#1 0x00007f40b872d87a g_cond_wait_until (libglib-2.0.so.0)
#2 0x00007f40b86bda69 n/a (libglib-2.0.so.0)
#3 0x00007f40b8710086 n/a (libglib-2.0.so.0)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 5328:
#0 0x00007f40b794218d poll (libc.so.6)
#1 0x00007f40b86e8fbc n/a (libglib-2.0.so.0)
#2 0x00007f40b86e9342 g_main_loop_run (libglib-2.0.so.0)
#3 0x00007f40b8cd16e5 g_dbus_connection_send_message_with_reply_sync (libgio-2.0.so.0)
#4 0x00007f40b8cd1b14 n/a (libgio-2.0.so.0)
#5 0x00007f40b8cddcb0 n/a (libgio-2.0.so.0)
#6 0x00007f40ab0cce82 gvfs_dbus_mount_call_open_for_read_sync (libgvfscommon.so)
#7 0x00007f40ab2fa472 n/a (libgvfsdbus.so)
#8 0x00007f40b8c4a3c4 g_file_copy (libgio-2.0.so.0)
#9 0x00000000004aca16 n/a (nautilus)
#10 0x00000000004accb7 n/a (nautilus)
#11 0x00000000004accb7 n/a (nautilus)
#12 0x00000000004addb2 n/a (nautilus)
#13 0x00007f40b8c5f796 n/a (libgio-2.0.so.0)
#14 0x00007f40b8c84bdd n/a (libgio-2.0.so.0)
#15 0x00007f40b87100ae n/a (libglib-2.0.so.0)
#16 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#17 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#18 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 658:
#0 0x00007f40b794218d poll (libc.so.6)
#1 0x00007f40b86e8fbc n/a (libglib-2.0.so.0)
#2 0x00007f40b86e90cc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f40a942725d n/a (libdconfsettings.so)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 5344:
#0 0x00007f40b7c169bb waitpid (libpthread.so.0)
#1 0x00007f40b872f74e g_spawn_sync (libglib-2.0.so.0)
#2 0x00007f40b872fcc3 g_spawn_command_line_sync (libglib-2.0.so.0)
#3 0x00007f40bac95271 gnome_desktop_thumbnail_factory_generate_thumbnail (libgnome-desktop-3.so.12)
#4 0x00000000004ca1f0 n/a (nautilus)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Stack trace of thread 5428:
#0 0x00007f40b7946cf9 syscall (libc.so.6)
#1 0x00007f40b872d87a g_cond_wait_until (libglib-2.0.so.0)
#2 0x00007f40b86bda69 n/a (libglib-2.0.so.0)
#3 0x00007f40b8710086 n/a (libglib-2.0.so.0)
#4 0x00007f40b870f715 n/a (libglib-2.0.so.0)
#5 0x00007f40b7c0d4a4 start_thread (libpthread.so.0)
#6 0x00007f40b794b13d __clone (libc.so.6)
Thank you for your help.
Last edited by scureza (2015-12-20 12:21:44)
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#2 2015-12-15 16:26:39
- cellsheet
- Member
- Registered: 2014-03-26
- Posts: 10
Re: [SOLVED] Nautilus crash while copying
I'm having the same issue as well - Nautilus crashed when copying my backup data to my home folder.
ERROR:nautilus-directory-async.c:2351:count_more_files_callback: assertion failed: (directory->details->count_in_progress == state)Offline
#3 2015-12-15 17:37:22
- oboedad55
- Member
- From: Baku
- Registered: 2011-04-05
- Posts: 392
Re: [SOLVED] Nautilus crash while copying
The problem seems to be Nautilus/Files. I tired copying with Thunar and it works fine.
Last edited by oboedad55 (2015-12-15 21:09:17)
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#4 2015-12-16 16:08:57
- dega180
- Member
- Registered: 2015-05-15
- Posts: 4
Re: [SOLVED] Nautilus crash while copying
Also I have the same problem:
dic 16 16:44:52 dega180-laptop org.gnome.Nautilus[513]: ERROR:nautilus-directory-async.c:2351:count_more_files_callback: assertion failed: (directory->details->count_in_progress == state)
dic 16 16:44:53 dega180-laptop systemd-coredump[1014]: Process 952 (nautilus) of user 1000 dumped core.
Stack trace of thread 952:
#0 0x00007f85cd39e5f8 raise (libc.so.6)
#1 0x00007f85cd39fa7a abort (libc.so.6)
#2 0x00007f85ce2178c5 g_assertion_message (libglib-2.0.so.0)
#3 0x00007f85ce21795a g_assertion_message_expr (libglib-2.0.so.0)
#4 0x000000000049f2a6 n/a (nautilus)
#5 0x00007f85ce7578a7 n/a (libgio-2.0.so.0)
#6 0x00007f85ce78d413 n/a (libgio-2.0.so.0)
#7 0x00007f85ce78d449 n/a (libgio-2.0.so.0)
#8 0x00007f85ce1f1c7a g_main_context_dispatch (libglib-2.0.so.0)
#9 0x00007f85ce1f2020 n/a (libglib-2.0.so.0)
#10 0x00007f85ce1f20cc g_main_context_iteration (libglib-2.0.so.0)
#11 0x00007f85ce7b18ec g_application_run (libgio-2.0.so.0)
#12 0x00000000004291b1 n/a (nautilus)
#13 0x00007f85cd38b610 __libc_start_main (libc.so.6)
#14 0x0000000000429219 n/a (nautilus)
Stack trace of thread 1013:
#0 0x00007f85cd44fcf9 syscall (libc.so.6)
#1 0x00007f85ce23687a g_cond_wait_until (libglib-2.0.so.0)
#2 0x00007f85ce1c6a69 n/a (libglib-2.0.so.0)
#3 0x00007f85ce219086 n/a (libglib-2.0.so.0)
#4 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#5 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#6 0x00007f85cd45413d __clone (libc.so.6)
Stack trace of thread 956:
#0 0x00007f85cd44b18d poll (libc.so.6)
#1 0x00007f85ce1f1fbc n/a (libglib-2.0.so.0)
#2 0x00007f85ce1f20cc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f85ba58025d n/a (libdconfsettings.so)
#4 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#5 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#6 0x00007f85cd45413d __clone (libc.so.6)
Stack trace of thread 954:
#0 0x00007f85cd3ec0a0 strlen (libc.so.6)
#1 0x00007f85ce22614e g_variant_is_signature (libglib-2.0.so.0)
#2 0x00007f85ce7de13c n/a (libgio-2.0.so.0)
#3 0x00007f85ce7ddd81 n/a (libgio-2.0.so.0)
#4 0x00007f85ce7dde82 n/a (libgio-2.0.so.0)
#5 0x00007f85ce7dff30 g_dbus_message_new_from_blob (libgio-2.0.so.0)
#6 0x00007f85ce7ea3fd n/a (libgio-2.0.so.0)
#7 0x00007f85ce78d413 n/a (libgio-2.0.so.0)
#8 0x00007f85ce78d449 n/a (libgio-2.0.so.0)
#9 0x00007f85ce1f1c7a g_main_context_dispatch (libglib-2.0.so.0)
#10 0x00007f85ce1f2020 n/a (libglib-2.0.so.0)
#11 0x00007f85ce1f2342 g_main_loop_run (libglib-2.0.so.0)
#12 0x00007f85ce7e8236 n/a (libgio-2.0.so.0)
#13 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#14 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#15 0x00007f85cd45413d __clone (libc.so.6)
Stack trace of thread 953:
#0 0x00007f85cd44b18d poll (libc.so.6)
#1 0x00007f85ce1f1fbc n/a (libglib-2.0.so.0)
#2 0x00007f85ce1f20cc g_main_context_iteration (libglib-2.0.so.0)
#3 0x00007f85ce1f2109 n/a (libglib-2.0.so.0)
#4 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#5 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#6 0x00007f85cd45413d __clone (libc.so.6)
Stack trace of thread 1012:
#0 0x00007f85cd44fcf9 syscall (libc.so.6)
#1 0x00007f85ce23687a g_cond_wait_until (libglib-2.0.so.0)
#2 0x00007f85ce1c6a69 n/a (libglib-2.0.so.0)
#3 0x00007f85ce219086 n/a (libglib-2.0.so.0)
#4 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#5 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#6 0x00007f85cd45413d __clone (libc.so.6)
Stack trace of thread 1011:
#0 0x00007f85cd44b18d poll (libc.so.6)
#1 0x00007f85ce1f1fbc n/a (libglib-2.0.so.0)
#2 0x00007f85ce1f2342 g_main_loop_run (libglib-2.0.so.0)
#3 0x00007f85ce7da6e5 g_dbus_connection_send_message_with_reply_sync (libgio-2.0.so.0)
#4 0x00007f85ce7dab14 n/a (libgio-2.0.so.0)
#5 0x00007f85ce7e6cb0 n/a (libgio-2.0.so.0)
#6 0x00007f85ce7e8054 g_dbus_proxy_call_sync (libgio-2.0.so.0)
#7 0x00007f85c0613897 n/a (libgvfsdbus.so)
#8 0x00007f85c05fcb82 n/a (libgvfsdbus.so)
#9 0x00007f85ce8003ad n/a (libgio-2.0.so.0)
#10 0x00007f85ce7fa586 n/a (libgio-2.0.so.0)
#11 0x00007f85ce7530e6 g_file_copy_attributes (libgio-2.0.so.0)
#12 0x00000000004ace90 n/a (nautilus)
#13 0x00000000004addb2 n/a (nautilus)
#14 0x00007f85ce768796 n/a (libgio-2.0.so.0)
#15 0x00007f85ce78dbdd n/a (libgio-2.0.so.0)
#16 0x00007f85ce2190ae n/a (libglib-2.0.so.0)
#17 0x00007f85ce218715 n/a (libglib-2.0.so.0)
#18 0x00007f85cd7164a4 start_thread (libpthread.so.0)
#19 0x00007f85cd45413d __clone (libc.so.6)Offline
#5 2015-12-16 17:51:02
- Blazefrost
- Member
- Registered: 2015-12-16
- Posts: 6
Re: [SOLVED] Nautilus crash while copying
This seems to be a problem of nautilus 3.18.3 as copying large files works without problems when you downgrade to v3.18.2 
Last edited by Blazefrost (2015-12-16 17:52:29)
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#6 2015-12-19 10:06:51
- nckpau
- Member
- Registered: 2014-06-20
- Posts: 3
Re: [SOLVED] Nautilus crash while copying
Doesn't happen anymore upgrading to 3.18.4
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#7 2015-12-20 12:18:06
- scureza
- Member
- Registered: 2015-12-15
- Posts: 7
Re: [SOLVED] Nautilus crash while copying
Doesn't happen anymore upgrading to 3.18.4
I confirm, just copied about 1500 files from my NAS to the HD without problems.
Thank you.
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