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#1 2016-02-19 11:00:39

jamesfcarter
Member
Registered: 2012-07-16
Posts: 6

Problem with Seagate/Samsumg Spinpoint M9t HDD

Hi,

I'm having a strange problem with this (new) hard drive. After a short while it starts to make a lot of noise as if it's doing a lot of seeks. Then I/O hangs with messages like:
[  408.187455] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
[  408.187551] ata1.00: failed command: FLUSH CACHE EXT
[  408.187605] ata1.00: cmd ea/00:00:00:00:00/00:00:00:00:00/a0 tag 17
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[  408.187730] ata1.00: status: { DRDY }
[  408.187770] ata1: hard resetting link
[  413.529603] ata1: link is slow to respond, please be patient (ready=0)
[  418.236832] ata1: COMRESET failed (errno=-16)
[  418.236887] ata1: hard resetting link
[  419.038140] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[  419.101469] ata1.00: configured for UDMA/133
[  419.101478] ata1.00: retrying FLUSH 0xea Emask 0x4
[  419.101522] ata1.00: device reported invalid CHS sector 0
[  419.101565] ata1: EH complete

Eventually all attempt to access the filesystem result in I/O errors.

I'd be perfectly prepared to blame this on a faulty drive except that it only happens when booting off that drive. Booting from a USB drive and accessing the disc works fine (ie. installing arch is fine, and even "cat /dev/sda > /dev/null" is no problem). smartctl reports no problems with the drive either. I've also tried the LTS kernel which, if anything, made the problem worse.

Can anyone help?

Thanks!

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#2 2016-02-19 22:59:41

mich41
Member
Registered: 2012-06-22
Posts: 796

Re: Problem with Seagate/Samsumg Spinpoint M9t HDD

This indeed looks like the disk is going mad. It shouldn't really disappear for 10 seconds.

Do you have logs after "EH complete"? BTW, use code tags for this stuff.

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#3 2016-02-24 00:09:52

jamesfcarter
Member
Registered: 2012-07-16
Posts: 6

Re: Problem with Seagate/Samsumg Spinpoint M9t HDD

Irritatingly this stopped happening for ages. However something similar just happened again. Noisy disc for a period with stuck I/O. Seemed to get back out of it this time:

[ 9340.297723] ata1.00: exception Emask 0x0 SAct 0x7ffbffff SErr 0x0 action 0x6 frozen
[ 9340.304182] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.310766] ata1.00: cmd 61/00:00:00:88:0f/15:00:3d:00:00/40 tag 0 ncq 2752512 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.317630] ata1.00: status: { DRDY }
[ 9340.319956] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.322292] ata1.00: cmd 61/40:08:00:9d:0f/05:00:3d:00:00/40 tag 1 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.327122] ata1.00: status: { DRDY }
[ 9340.328921] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.330714] ata1.00: cmd 61/40:10:40:a2:0f/05:00:3d:00:00/40 tag 2 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.334397] ata1.00: status: { DRDY }
[ 9340.336253] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.338146] ata1.00: cmd 61/40:18:80:a7:0f/05:00:3d:00:00/40 tag 3 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.341866] ata1.00: status: { DRDY }
[ 9340.343737] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.345632] ata1.00: cmd 61/40:20:c0:ac:0f/05:00:3d:00:00/40 tag 4 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.349532] ata1.00: status: { DRDY }
[ 9340.351495] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.353485] ata1.00: cmd 61/80:28:00:b2:0f/0a:00:3d:00:00/40 tag 5 ncq 1376256 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.357578] ata1.00: status: { DRDY }
[ 9340.359637] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.361732] ata1.00: cmd 61/c0:30:80:bc:0f/10:00:3d:00:00/40 tag 6 ncq 2195456 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.365959] ata1.00: status: { DRDY }
[ 9340.368070] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.370197] ata1.00: cmd 61/80:38:40:cd:0f/0a:00:3d:00:00/40 tag 7 ncq 1376256 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.374516] ata1.00: status: { DRDY }
[ 9340.376651] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.378791] ata1.00: cmd 61/40:40:c0:d7:0f/05:00:3d:00:00/40 tag 8 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.383120] ata1.00: status: { DRDY }
[ 9340.385283] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.387474] ata1.00: cmd 61/40:48:00:dd:0f/05:00:3d:00:00/40 tag 9 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.391938] ata1.00: status: { DRDY }
[ 9340.394183] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.396449] ata1.00: cmd 61/40:50:40:e2:0f/05:00:3d:00:00/40 tag 10 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.401067] ata1.00: status: { DRDY }
[ 9340.403390] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.405729] ata1.00: cmd 61/00:58:80:e7:0f/15:00:3d:00:00/40 tag 11 ncq 2752512 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.410501] ata1.00: status: { DRDY }
[ 9340.412876] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.415278] ata1.00: cmd 61/40:60:80:fc:0f/05:00:3d:00:00/40 tag 12 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.420174] ata1.00: status: { DRDY }
[ 9340.422636] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.425123] ata1.00: cmd 61/40:68:c0:01:10/06:00:3d:00:00/40 tag 13 ncq 819200 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.430208] ata1.00: status: { DRDY }
[ 9340.432765] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.435347] ata1.00: cmd 61/40:70:00:08:10/05:00:3d:00:00/40 tag 14 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.440619] ata1.00: status: { DRDY }
[ 9340.443265] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.445934] ata1.00: cmd 61/30:78:40:0d:10/0a:00:3d:00:00/40 tag 15 ncq 1335296 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.451342] ata1.00: status: { DRDY }
[ 9340.454007] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.456669] ata1.00: cmd 61/60:80:70:17:10/0c:00:3d:00:00/40 tag 16 ncq 1622016 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.462034] ata1.00: status: { DRDY }
[ 9340.464702] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.467375] ata1.00: cmd 61/40:88:00:48:10/1a:00:3d:00:00/40 tag 17 ncq 3440640 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.472746] ata1.00: status: { DRDY }
[ 9340.475419] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.478099] ata1.00: cmd 61/c0:98:c0:17:0f/0f:00:3d:00:00/40 tag 19 ncq 2064384 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.483477] ata1.00: status: { DRDY }
[ 9340.486154] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.488837] ata1.00: cmd 61/40:a0:80:27:0f/05:00:3d:00:00/40 tag 20 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.494219] ata1.00: status: { DRDY }
[ 9340.496898] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.499583] ata1.00: cmd 61/40:a8:c0:2c:0f/05:00:3d:00:00/40 tag 21 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.504975] ata1.00: status: { DRDY }
[ 9340.507667] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.510349] ata1.00: cmd 61/40:b0:00:32:0f/05:00:3d:00:00/40 tag 22 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.515747] ata1.00: status: { DRDY }
[ 9340.518440] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.521127] ata1.00: cmd 61/40:b8:40:37:0f/05:00:3d:00:00/40 tag 23 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.526527] ata1.00: status: { DRDY }
[ 9340.529221] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.531905] ata1.00: cmd 61/40:c0:80:3c:0f/05:00:3d:00:00/40 tag 24 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.537299] ata1.00: status: { DRDY }
[ 9340.539990] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.542678] ata1.00: cmd 61/40:c8:c0:41:0f/06:00:3d:00:00/40 tag 25 ncq 819200 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.548089] ata1.00: status: { DRDY }
[ 9340.550777] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.553467] ata1.00: cmd 61/c0:d0:00:48:0f/0f:00:3d:00:00/40 tag 26 ncq 2064384 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.558882] ata1.00: status: { DRDY }
[ 9340.561576] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.564265] ata1.00: cmd 61/40:d8:c0:57:0f/1a:00:3d:00:00/40 tag 27 ncq 3440640 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.569683] ata1.00: status: { DRDY }
[ 9340.572378] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.575068] ata1.00: cmd 61/40:e0:00:72:0f/05:00:3d:00:00/40 tag 28 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.580479] ata1.00: status: { DRDY }
[ 9340.583169] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.585857] ata1.00: cmd 61/40:e8:40:77:0f/05:00:3d:00:00/40 tag 29 ncq 688128 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.591268] ata1.00: status: { DRDY }
[ 9340.593960] ata1.00: failed command: WRITE FPDMA QUEUED
[ 9340.596647] ata1.00: cmd 61/80:f0:80:7c:0f/0b:00:3d:00:00/40 tag 30 ncq 1507328 out
                        res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 9340.602064] ata1.00: status: { DRDY }
[ 9340.604758] ata1: hard resetting link
[ 9340.968584] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 9340.982169] ata1.00: configured for UDMA/133
[ 9340.982185] ata1.00: device reported invalid CHS sector 0
[ 9340.982193] ata1.00: device reported invalid CHS sector 0
[ 9340.982201] ata1.00: device reported invalid CHS sector 0
[ 9340.982208] ata1.00: device reported invalid CHS sector 0
[ 9340.982214] ata1.00: device reported invalid CHS sector 0
[ 9340.982221] ata1.00: device reported invalid CHS sector 0
[ 9340.982228] ata1.00: device reported invalid CHS sector 0
[ 9340.982234] ata1.00: device reported invalid CHS sector 0
[ 9340.982241] ata1.00: device reported invalid CHS sector 0
[ 9340.982248] ata1.00: device reported invalid CHS sector 0
[ 9340.982255] ata1.00: device reported invalid CHS sector 0
[ 9340.982262] ata1.00: device reported invalid CHS sector 0
[ 9340.982269] ata1.00: device reported invalid CHS sector 0
[ 9340.982276] ata1.00: device reported invalid CHS sector 0
[ 9340.982283] ata1.00: device reported invalid CHS sector 0
[ 9340.982290] ata1.00: device reported invalid CHS sector 0
[ 9340.982296] ata1.00: device reported invalid CHS sector 0
[ 9340.982303] ata1.00: device reported invalid CHS sector 0
[ 9340.982311] ata1.00: device reported invalid CHS sector 0
[ 9340.982318] ata1.00: device reported invalid CHS sector 0
[ 9340.982325] ata1.00: device reported invalid CHS sector 0
[ 9340.982333] ata1.00: device reported invalid CHS sector 0
[ 9340.982340] ata1.00: device reported invalid CHS sector 0
[ 9340.982346] ata1.00: device reported invalid CHS sector 0
[ 9340.982352] ata1.00: device reported invalid CHS sector 0
[ 9340.982359] ata1.00: device reported invalid CHS sector 0
[ 9340.982366] ata1.00: device reported invalid CHS sector 0
[ 9340.982372] ata1.00: device reported invalid CHS sector 0
[ 9340.982379] ata1.00: device reported invalid CHS sector 0
[ 9340.982386] ata1.00: device reported invalid CHS sector 0
[ 9340.982415] ata1: EH complete

That's all the output between the start and end of the episode.

Thanks.

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