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#1 2016-03-01 17:20:09

Lockheed
Member
Registered: 2010-03-16
Posts: 1,543

[solved] Abnormally high growth of Power-Off_Retract_Count in SMART

I got a new laptop and every time I put a new HDD into it, the Power-Off_Retract_Count in SMART increases around 100 000 every minute, ending up in several millions a day. I tried three new disks already.

For example, here are the SMART results of a brand new sealed disk I mounted this morning. It started at Power-Off_Retract_Count 0. These are results after roughly one day, couple of minutes apart. Yes, couple of minutes apart

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   100   100   033    Pre-fail  Always       -       1
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       5
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       13
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       5
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       8454144
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       169
194 Temperature_Celsius     0x0002   176   176   000    Old_age   Always       -       34 (Min/Max 20/38)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   100   100   033    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       6
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       13
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       6
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       8781824
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       176
194 Temperature_Celsius     0x0002   181   181   000    Old_age   Always       -       33 (Min/Max 20/38)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   100   100   033    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       6
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       13
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       6
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       8847360
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       176
194 Temperature_Celsius     0x0002   176   176   000    Old_age   Always       -       34 (Min/Max 20/38)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0
223 Load_Retry_Count        0x000a   100   100   000    Old_age   Always       -       0

I don't think this is normal, is it?

This is a ThinkPad so I had HDAPSD installed, but I disabled it. It did not stop the increase of the SMART value.

Last edited by Lockheed (2016-03-05 08:30:39)

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#2 2016-03-02 23:57:52

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [solved] Abnormally high growth of Power-Off_Retract_Count in SMART

You didn't mention the make/model and if the "three new disks" are the same.

https://en.wikipedia.org/wiki/S.M.A.R.T.
says for "ID 192"...
"Count of times the heads are loaded off the media. Heads can be unloaded without actually powering off."

so given your 13 hours of "ID 9 Power_On_Hours", the values you are getting for "ID 192" don't appear to be realistic.

The Hitachi Travelstar 5K100 series hdd mentioned in this thread...
https://discussions.apple.com/thread/24 … 0&tstart=0
has...
192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 201877487644

and this thread...
http://permalink.gmane.org/gmane.linux. … tools/9530
also mentions unrealistic counts for "ID 192".

If you have the same make and/or similar models as these, then perhaps Hitachi has changed "ID 192" to mean something else - given the high numbers seen in the links, I'm guessing that it could be number of bytes written: 201877487644 bytes = 201GB and following suit, yours would be 8MB.

If you have the capability, you could test the drives using the manufacturer's own disk checking utility, but these programs are usually windows based.

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#3 2016-03-03 00:30:10

Lockheed
Member
Registered: 2010-03-16
Posts: 1,543

Re: [solved] Abnormally high growth of Power-Off_Retract_Count in SMART

I am in fact using Hitachi drives, though all three are different models: Z5k1000, 5k1000 and 5k250.
The strange thing is when they are plugged through a USB enclosure, this value does not increate, but when they are plugged in through laptop's SATA interface, it does.

However, the numbers of bytes written is not consistent with the amount of data written you calculated. With ~6 mln count of 192 parameter, I wrote around 500 GB of data to the disk.

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#4 2016-03-04 17:16:23

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 611

Re: [solved] Abnormally high growth of Power-Off_Retract_Count in SMART

I did say "I'm guessing" :-)

If you are using a USB enclosure, sometimes smart data does not propagate fully due to the particular chipset in the external enclosure, which is why when using manufacturer's disk utility programs, you normally have to connect the disks directly to an internal sata port using a supported controller.

If it's possible, have you tried changing the disk controller settings in BIOS to see if that makes any difference (AHCI for instance)?

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#5 2016-03-05 08:30:03

Lockheed
Member
Registered: 2010-03-16
Posts: 1,543

Re: [solved] Abnormally high growth of Power-Off_Retract_Count in SMART

It appears that this is an inherent characteristics of Hitachi HDDs. I tested some old Seagate drive and it did not show this behaviour. Based on my experience and some other scarce reports found online, the most likely conclusion is that Hitachi re-purposed SMART value 192 to report some other meaning, apparently "bytes write" or something alike.

Last edited by Lockheed (2016-03-05 08:30:55)

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