Arch Linux

Myshkin

Member

From: Tanzania

Registered: 2012-10-11

Posts: 38

New Thunderbird crashes

I just did a full system upgrade and thunderbird-45.0 immediately segfaults when I try to run it.  I reverted back to 38.7.2 and it works fine.  A few searches didn't show anyone else having a problem so I'm not sure where to begin.

Last edited by Myshkin (2016-05-04 19:12:42)

x33a

Forum Fellow

Registered: 2009-08-15

Posts: 4,587

Re: New Thunderbird crashes

Any output when launched from the terminal? Anything in systemd's journal?

drcouzelis

Member

From: Connecticut, USA

Registered: 2009-11-09

Posts: 4,092

Website

Re: New Thunderbird crashes

Also, if you'd like to do a quick test to see if it's potentially your user profile or an add-on that's causing the issue... Temporarily move your configuration directory ("mv ~/.thunderbird ~/.thunderbird.BAK") and try starting Thunderbird again. Does it still crash?

Myshkin

Member

From: Tanzania

Registered: 2012-10-11

Posts: 38

Re: New Thunderbird crashes

Only terminal output is the segfault message.  Journal just says
systemd[1] "Started Process Core Dump" (PID 2217/UID 0).
systemd-coredump[2218]: Coredump file descriptor missing.

Moving the .thunderbird made no difference.

Ah, thunderbird --safe-mode appears to be working.  I'll play with that some and post results.

Edit: Ran it in safe mode, answered a couple of configuration questions, exited, and it restarted with no problem.
Duh!   Sorry for the bother.

Last edited by Myshkin (2016-05-03 13:18:55)

Myshkin

Member

From: Tanzania

Registered: 2012-10-11

Posts: 38

Re: New Thunderbird crashes

It seems my celebrating was premature.  After exiting TBird it would not start again--same symptoms as above.  What is worse, "thunderbird --safe-mode" also segfaulted.  However, repeatedly trying "thunderbird --safe-mode" did work after about 4 or 5 tries, but when I exit and try running it normally, it segfautls no matter how many times I try (well, if a dozen is a sufficient number of attempts to claim infinity).

drcouzelis

Member

From: Connecticut, USA

Registered: 2009-11-09

Posts: 4,092

Website

Re: New Thunderbird crashes

Safe mode doesn't give you a fresh profile. Please try my suggestion above.

Myshkin

Member

From: Tanzania

Registered: 2012-10-11

Posts: 38

Re: New Thunderbird crashes

When I move the .thunderbird directory, it creates a new one but still crashes as before.

However, it looks like a dozen attempts was not enough to claim infinity.  If I keep trying, it looks like eventually it will start.  For safe mode, it has taken from 1 to 7 attempts, for normal mode from 9 to 26 attempts.  Since the menu doesn't give me any feedback, I'm using a command line and simply doing up-arrow return repeatedly until it eventually starts.

Last edited by Myshkin (2016-05-05 03:39:33)

drakkan

Member

Registered: 2007-02-24

Posts: 27

Re: New Thunderbird crashes

something similar here too, thunderbird start with no problems but crash randomically (once or twice per day), the coredump is not so useful since no debug symbols are available.

I can live with this but I hope this bug get fixed in following updates

Process 1752 (thunderbird) of user 1000 dumped core.
                                              
                                              Stack trace of thread 1767:
                                              #0  0x00007ff58cc01d59 raise (libpthread.so.0)
                                              #1  0x00007ff5899db6a1 n/a (libxul.so)
                                              #2  0x00007ff58a164ad1 n/a (libxul.so)
                                              #3  0x00007ff58cc01e80 __restore_rt (libpthread.so.0)
                                              #4  0x00007ff58a0c366d n/a (libxul.so)
                                              #5  0x00007ff58a01b252 n/a (libxul.so)
                                              #6  0x00007ff589e98509 n/a (libxul.so)
                                              #7  0x00007ff589f7325c n/a (libxul.so)
                                              #8  0x00007ff589f74ef5 n/a (libxul.so)
                                              #9  0x00007ff589f77bfa n/a (libxul.so)
                                              #10 0x00007ff58b8e9dcb n/a (libnspr4.so)
                                              #11 0x00007ff58cbf8424 start_thread (libpthread.so.0)
                                              #12 0x00007ff58be96cbd __clone (libc.so.6)
                                              
                                              Stack trace of thread 1760:
                                              #0  0x00007ff58a0c3610 n/a (libxul.so)
                                              #1  0x00007ff589e8b5e5 n/a (libxul.so)
                                              #2  0x00007ff589e98479 n/a (libxul.so)
                                              #3  0x00007ff589f7325c n/a (libxul.so)
                                              #4  0x00007ff589f74ef5 n/a (libxul.so)
                                              #5  0x00007ff589f77bfa n/a (libxul.so)
                                              #6  0x00007ff58b8e9dcb n/a (libnspr4.so)
                                              #7  0x00007ff58cbf8424 start_thread (libpthread.so.0)
                                              #8  0x00007ff58be96cbd __clone (libc.so.6)
                                              
                                              Stack trace of thread 1758:
                                              #0  0x00007ff58cbfe03f pthread_cond_wait@@GLIBC_2.3.2 (libpthread.so.0)
                                              #1  0x00007ff58b8e44a0 PR_WaitCondVar (libnspr4.so)
                                              #2  0x00007ff58826d16e n/a (libxul.so)
                                              #3  0x00007ff58b8e9dcb n/a (libnspr4.so)
                                              #4  0x00007ff58cbf8424 start_thread (libpthread.so.0)
                                              #5  0x00007ff58be96cbd __clone (libc.so.6)
                                              
                                              Stack trace of thread 1756:
                                              #0  0x00007ff58be972b3 epoll_wait (libc.so.6)
                                              #1  0x00007ff5839b71d8 n/a (libevent-2.0.so.5)
                                              #2  0x00007ff5839a136d event_base_loop (libevent-2.0.so.5)
                                              #3  0x00007ff58840d5fe n/a (libxul.so)

x33a

Forum Fellow

Registered: 2009-08-15

Posts: 4,587

Re: New Thunderbird crashes

I can live with this but I hope this bug get fixed in following updates

Perhaps you should report the bug upstream because if no one does that, it is unlikely to get fixed.

FlowIt

Member

Registered: 2014-10-25

Posts: 239

Re: New Thunderbird crashes

Do you have any AUR packages installed which you would need to upgrade manually?

zilverling

Member

From: Bennekom, Netherlands

Registered: 2009-08-19

Posts: 82

Re: New Thunderbird crashes

Since the upgrade to Thunderbird 45.0 on two different machines I also experience weird and unpredictable crashes, in particular when sending mail. This has led several times to losing a mail and nothing being saved in the drafts folder. Extremely annoying. Will try to investigate this.

zilverling

Member

From: Bennekom, Netherlands

Registered: 2009-08-19

Posts: 82

Re: New Thunderbird crashes

In my systemd journal I see 8 crashes that generated a coredump since 26 April. So it's clearly linked to the update to 45.0-1

Here's the core dump of the latest crash (19 minutes ago):

$ coredumpctl info 5785 thunderbird
           PID: 5785 (thunderbird)
           UID: 1000 (xxxxx)
           GID: 100 (users)
        Signal: 11 (SEGV)
     Timestamp: Wed 2016-05-11 11:58:04 CEST (19min ago)
  Command Line: thunderbird
    Executable: /usr/lib/thunderbird/thunderbird
 Control Group: /user.slice/user-1000.slice/session-c1.scope
          Unit: session-c1.scope
         Slice: user-1000.slice
       Session: c1
     Owner UID: 1000 (xxxxx)
       Boot ID: 9b36ddf8db9f481b91e3484e59087163
    Machine ID: 70de1cd2e01f44008dc00485e2ebb949
      Hostname: alcyone
      Coredump: /var/lib/systemd/coredump/core.thunderbird.1000.9b36ddf8db9f481b91e3484e59087163.5785.14629
       Message: Process 5785 (thunderbird) of user 1000 dumped core.
                
                Stack trace of thread 5785:
                #0  0x00007f8d95c15dc9 raise (libpthread.so.0)
                #1  0x00007f8d929db6a1 n/a (libxul.so)
                #2  0x00007f8d93164ad1 n/a (libxul.so)
                #3  0x00007f8d95c15ef0 __restore_rt (libpthread.so.0)
                #4  0x00007f8d925284b3 n/a (libxul.so)
                #5  0x00007f8d92538e6b n/a (libxul.so)
                #6  0x00007f8d925390fa n/a (libxul.so)
                #7  0x00007f8d92573665 n/a (libxul.so)
                #8  0x00007f8d9259ab33 n/a (libxul.so)
                #9  0x00007f8d925a50f4 n/a (libxul.so)
                #10 0x00007f8d923cb8c0 n/a (libxul.so)
                #11 0x00007f8d923cbb21 n/a (libxul.so)
                #12 0x00007f8d92521509 n/a (libxul.so)
                #13 0x00007f8d92521905 n/a (libxul.so)
                #14 0x00007f8d925219b1 n/a (libxul.so)
                #15 0x00007f8d92521b9c n/a (libxul.so)
                #16 0x00007f8d9251c152 n/a (libxul.so)
                #17 0x00007f8d912258ba n/a (libxul.so)
                #18 0x00007f8d9122ea17 NS_InvokeByIndex (libxul.so)
                #19 0x00007f8d9163fd61 n/a (libxul.so)
                #20 0x00007f8d91646abc n/a (libxul.so)
                #21 0x00007f8d7c5358cd n/a (n/a)

janoliver

Member

Registered: 2011-06-01

Posts: 54

Re: New Thunderbird crashes

I have the very same issue since an update this morning.

ifelseforeach

Member

Registered: 2014-03-12

Posts: 22

Re: New Thunderbird crashes

Do you also have similar problems with firefox?
I have a related issue here

ewaller

Administrator

From: Pasadena, CA

Registered: 2009-07-13

Posts: 19,771

Re: New Thunderbird crashes

I am not having issues with Firefox.  Thunderbird segfaults.  Disabling extensions allowed it to work.  My extensions allowed GPG integration and HTML rendering.
As it is a toss up for me between Thunderbird and claws-mail[1], I shall wait to see what happens and use claws-mail in the interim. 

[1] If claws-mail supported push notification, there would not be a toss up.

---

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Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
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mabl

Member

Registered: 2012-11-20

Posts: 21

Re: New Thunderbird crashes

For me, Thunderbird works again when disabling the Lightning add-on...

yuvadm

Member

From: Tel Aviv-Jaffa, Israel

Registered: 2012-08-08

Posts: 102

Website

Re: New Thunderbird crashes

Same problem here, seg faults on launch after upgrading to 45.1. I have enigmail installed as well as the lightning add-on. Will try to disable Lightning for now.

xunil64

Member

Registered: 2013-11-25

Posts: 20

Re: New Thunderbird crashes

For me thunderbird 45.1 was crashing (seg fault), even not running with disabled Lightning.
After removing Lightning thunderbird 45.1 is running fine

Edit: its not running fine. Sometimes still crashing, sometimes running
I will use 45.0 again (was working fine for me)

arch ~ $ thunderbird
Segmentation fault (core dumped)

Last edited by xunil64 (2016-05-15 08:27:10)

sudoku

Member

Registered: 2012-10-31

Posts: 95

Re: New Thunderbird crashes

My workaround to have Thunderbird 45 work with Lightning was:

1) downgrade to thunderbird-45.0-1
2) manually download Lightning from https://addons.mozilla.org/en-US/thunde … lightning/

After launching, TB will ask to disable Lightning, then follow usual procedure to reinstall it from the .xpi package, restart TB and go.

larsrh

Member

Registered: 2010-10-28

Posts: 12

Re: New Thunderbird crashes

I can confirm that the culprit is Lightning, as indicated by sudoku. However, on my machine, it worked with --safe-mode (starting with safe mode, remove Lightning, restart), so I didn't have to downgrade.

knille

Member

Registered: 2014-02-24

Posts: 28

Re: New Thunderbird crashes

the same here. after upgrading tb from 45.0 to 45.1 it keeps crashing. removing lightning resolves the issue. my other add-ons (category manager + inverse sogo connector) work fine.

feNNec

Member

Registered: 2010-09-11

Posts: 34

Re: New Thunderbird crashes

My workaround to have Thunderbird 45 work with Lightning was:

1) downgrade to thunderbird-45.0-1
2) manually download Lightning from https://addons.mozilla.org/en-US/thunde … lightning/

After launching, TB will ask to disable Lightning, then follow usual procedure to reinstall it from the .xpi package, restart TB and go.

I confirm thunderbird-45.1.0-1 crashes every launch because of lightning addon (4.7.1 in my case)
Downgrading to 45.0-1 solves the issue temporary.
However reintalling lightning 4.7 addon and updating thunderbird to 45.1.0-1 again doesn't work.

Last edited by feNNec (2016-05-15 10:29:34)

Scimmia

Fellow

Registered: 2012-09-01

Posts: 11,541

Re: New Thunderbird crashes

https://bugs.archlinux.org/task/49331

knille

Member

Registered: 2014-02-24

Posts: 28

Re: New Thunderbird crashes

the new package 45.1.0-2 has fixed the problem for me!

ifelseforeach

Member

Registered: 2014-03-12

Posts: 22

Re: New Thunderbird crashes

45.1.0-2 did not solve the problem for me